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English
Troubleshooting
Problem
Solution
When the refrigerator
does not work
Check if there is a power failure
Check if the power plug is plugged into power outlet.
When the refrigerator is
cooling excessively.
The temperature control dial may be set too high.
If you place foodstuffs containing a lot of moisture directly under the cool air
outlet, they will freeze easily. This does not indicate a malfunction.
When the refrigerator is
not cooling sufficiently.
The food may be packed too tightly together which will block the flow of
cool air.
You may have put something hot or a lot of foodstuffs into the refrigerator.
The door may not have been closed properly.
The door gaskets may be damaged.
The refrigerator may not be ventilated.
There may be insufficient clearance between the refrigerator and the
surfaces immediately to both sides and above.
The temperature control dial may not be set properly.
When the defrosting
water overflows inside
the refrigerator and onto
the floor.
Check that the drain pipe and drain housed are not clogged.
Check that the drain pan is house properly.
When the refrigerator’s
cabinet front heats up.
In order to safeguard against condensation, there is an anti condensation
pipe which heats up the cabinet front when running actuated. A warm
cabinet front does not indicate a malfunction.
When condensation forms
on the outside of the
refrigerator.
Condensation may form on the outside when the humidity is high such as
during a wet season. This is the same result as the condensation formed
when chilled water is poured into a glass. It does not, therefore, indicate a
failure, wipe dry with a dry cloth.
When you hear a sound
like water flowing.
A sound like water flowing is the refrigerant flowing. It doesn’t indicate a
malfunction.
When the cabinet’s side
panel heats up.
The side panel of the cabinet will heat up when the door is opened or closed
frequently. When starting the unit and when the unit operates in summer
with high ambient outside temperature. In such case, do not touch the
panel, it results from the dissipation of the heat from inside the cabinet, and
it does not mean that something is wrong with the refrigerator.