Fujitsu STYLISTIC Q665 Operating Manual Download

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Troubleshooting and tips

Error messages on the screen

Errormessages onthescreen

Errors

This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programs are described in the documentation for these programs.

If the error message appears repeatedly despite troubleshooting measures,
contact the place of purchase or our customer service center.

Fujitsu

Summary of Contents for STYLISTIC Q665

Page 1: ...System Operating Manual FUJITSU Tablet STYLISTIC Q665 ...

Page 2: ...enue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2 0 1 5 Fujitsu America Inc All rights reserved B5FK 6121 02ENZ0 00 ...

Page 3: ...rst time setup of your device 18 Working with the Tablet PC 22 Accessories for your Tablet PC optional 45 Security functions 57 Connecting external devices 64 Settings in BIOS Setup Utility 68 Troubleshooting and tips 71 Technical data 81 Manufacturer s notes 86 Declarations of conformity 89 FCC and IC Regulatory Information 90 Appendix 94 Index 116 ...

Page 4: ...s in the United States and other countries Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries The ExpressCard word mark and logo are owned by the Personal Computer Memory Card International Association PCMCIA and any use of such marks by Fujitsu America Incorporated is under license Google is a trademark or regi...

Page 5: ...ice for the first time 20 Installing Bonus Apps 21 Working with the Tablet PC 22 Status indicators 22 Switching the Tablet PC on 24 Programing the ON OFF button 24 Switching the Tablet PC off 25 Handwriting recognition 25 Touchscreen 26 Select display orientation portrait or landscape format 27 Using fingers 27 Calibrate the Dual Digitizer for finger based operation of the device 27 Actions with o...

Page 6: ...ating the Tablet PC from the keyboard cover 51 Shoulder strap optional 51 Folio case optional 52 Protective TPU cover with kickstand and handstrap optional 54 Security functions 57 Configuring the fingerprint sensor 57 Using the Security Lock 58 Configuring password protection in BIOS Setup Utility 58 Protecting BIOS Setup Utility supervisor password and user password 59 Password protection for bo...

Page 7: ...s difficult to read 73 The external monitor remains blank 74 The external monitor is blank or the image is unstable 74 The cursor does not correctly follow the stylus movements 74 Stylus input not working 75 The Tablet PC does not start after switch on 75 The Tablet PC stops working 75 The printer does not print 76 The wireless connection to a network does not work 76 The battery discharges too qu...

Page 8: ...Industrie Canada sur l exposition aux radiofréquences 92 Export restrictions 92 Restrictions concernant l exportation 92 Canadian Notice 92 Avis pour le Canada 93 Appendix 94 Before Using the Optional Wireless LAN 94 Wireless LAN Devices Covered by this Document 94 Characteristics of the WLAN Device 94 Wireless LAN Modes Using this Device 94 Deactivating Disconnecting the WLAN Device 97 Configurin...

Page 9: ...Telephone 408 746 6000 Declares that product Base Model Configuration STYLISTIC Q665 Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Fujitsu 7 ...

Page 10: ...lease go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and applications to determine whet...

Page 11: ...rd Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross references to...

Page 12: ...w of the indicators and connections of the device Please familiarize yourself with these items before you start to work with the device Front 1 2 3 6 6 7 4 8 5 1 Touchscreen 2 Webcam LED 3 Webcam 4 Ambient light sensor 5 Power on indicator 6 Mechanical mounting for keyboard cover cradle 7 Docking port 8 Windows button 10 Fujitsu ...

Page 13: ...rt 3 Storage card slot 4 SIM card slot 5 Status indicators 6 Micro HDMI port 7 Speaker 8 DC jack DC IN Right side 1 3 4 9 7 8 6 5 10 2 1 Security Lock device 2 Speaker 3 Shortcut button 4 Decrease volume button 5 Increase volume button 6 ON OFF button 7 USB port USB 2 0 8 USB port USB 3 0 9 Stylus slot 10 Eyelet for stylus cord Fujitsu 11 ...

Page 14: ...Ports and controls Back 2 3 4 6 1 5 1 Webcam LED 2 Webcam 3 Camera light 4 Fingerprint sensor 5 NFC Near Field Communication device dependent 6 SmartCard reader device dependent 12 Fujitsu ...

Page 15: ...chapter and the information in the First time setup of your device Page 18 chapter before preparing your Tablet PC for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the Tablet PC Page 16 Pay attention to the additional safety notes for devices with wireless components provided in the Safety Regulations manual When hand...

Page 16: ... wireless components on and off refer to section Switching the wireless components on and off Page 42 Protecting the display screen Depending on your device configuration where applicable your device is not waterproof In this event do not pour liquids onto the device and do not wash it with a wet cloth Do not place items on the top of the display or damage may occur The warranty does not cover a s...

Page 17: ...his is not the case obtain the appropriate AC adapter for your Tablet PC Do not use any other voltage converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the appropriate government office of the country you will be traveling in as to whether you may there operate the wireless component int...

Page 18: ...nst damaging jolts and bumps use a suitable Tablet PC carrying case to transport your Tablet PC Cleaning the Tablet PC Use of incorrect cleaners can result in optical impairment of the LCD and or damage to the computer Always refer to the cleaner manufacturer s guidelines and material safety data sheets for proper handling and use of the products Never use ammonia acidic or alkaline cleaners or or...

Page 19: ... PC is configured with the Smart Card shell it does not have a cover to close the port and liquid could enter and damage the device Take extra precautions when cleaning around the Smart Card reader For proper use of disinfectant wipes please read the manufacturer s instructions Before cleaning please test the disinfectant wipe on a small area of the Tablet PC Some medical disinfectant wipes may le...

Page 20: ...the instructions on the screen NEVER switch off your device during the first time setup process The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instructions on how to connect external devices ...

Page 21: ...ry surface Please note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 4 inches away from the device and its AC adapter to ensure adequate ventilation Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter Makingreadytouse ACadapter Observe the safety ...

Page 22: ...h the device on The power on indicators 2 light up whenever the system is switched on During the installation process follow the on screen instructions You can find information and help on the Windows operating system functions online at http windows microsoft com If a Windows 8 1 operating system is installed on your Tablet PC a tutorial is automatically started when a new user logs on for the fi...

Page 23: ...ct the applications you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications To confirm your selection click Install Note that in some cases depending upon which application was selected for installation after installation completes the system will prompt you to reboot There are also cases in which if multi...

Page 24: ...how to connect external devices e g mouse flash storage to the Tablet PC in the chapter Connecting external devices Page 64 Please refer to the notes in the chapter Important notes Page 13 Status indicators Statusindicators Symbols The status indicators 1 2 3 provide information about the status of the power supply the battery and the radio components 1 2 1 3 22 Fujitsu ...

Page 25: ...rgeable battery is charging The indicator is not lit up The battery is not charging the battery is already fully charged or the AC adapter is not connected 3 Wireless indicator The indicator lights up white The wireless components are switched on while the Tablet PC is switched on The indicator flashes The wireless components are switched on and Wake On Wireless LAN is enabled while the Tablet PC ...

Page 26: ...is switched on Programing the ON OFF button You can program the ON OFF button Operating system Menu Windows 7 Start Settings Control Panel System and Security Power Options Windows 8 1 Windows 8 1 Desktop Control Panel Hardware and Sound Power Options If you have assigned a password you must enter this when requested to do so in order to start the operating system Detailed information can be found...

Page 27: ...iled information on handwriting recognition see the documentation for your operating system At present handwriting recognition under Windows 7 or Window 8 1 supports the following languages English German French Italian Japanese Korean Chinese traditional and simplified Dutch Portuguese Spanish Brazilian Norwegian Bokmål and Nynorsk Swedish Finnish Danish Polish Rumanian Serbian Cyrillic and Latin...

Page 28: ...he adaptive brightness setting is deactivated To change the ambient light sensor settings select Control Panel System and Security Power Options Change plan settings Change advanced power settings Display Activate adaptive brightness setting Select On to activate the adaptive brightness setting with the help of the ambient light sensor Synchronizing the display on the touchscreen and an external m...

Page 29: ...cted Using fingers You can execute certain commands by using your finger tip on the touchscreen of your device Alternatively everything which you can select or activate using your finger tip can also be selected or activated using the stylus Calibrate the Dual Digitizer for finger based operation of the device Before the first finger based operation you must calibrate your Tablet PC via the operat...

Page 30: ...er the screen from the left hand edge Switch between the most recently used applications equivalent to pressing the Windows button Ctrl Space on a keyboard Working with the mouse Position the mouse pointer at the bottom left hand edge of the screen Wipe your finger over the screen from the top or bottom edge Open the App commands equivalent to pressing the Windows button Z button on a keyboard Wip...

Page 31: ... menu with further options Tap on an object Tap your finger on an object on the screen to open an App or a link or to execute a command Working with the mouse Left click on the object Scroll Move object Swivel object Use this function to scroll through lists or websites or to swivel or move an object Working with the mouse Left click on the object keep the mouse button pressed and move swivel the ...

Page 32: ...n the program symbol Moving objects windows while holding the left mouse button pressed drag drop Place your finger on the object window keep your fingertip pressed against the touchscreen and move the desired object window Opening a context menu click with the right mouse button Tap your finger on the desired item Keep your fingertip pressed against the touchscreen The context menu appears Moving...

Page 33: ...ktop Action Description Scrolling Place two fingers on the touchscreen Move the fingers up to scroll up or Move the fingers down to scroll down Rotating Position your thumb on the touchscreen and rotate the image clockwise or counter clockwise using your index finger Fujitsu 31 ...

Page 34: ...ingers on the touch screen and move them apart to increase the size of the view or Put two fingers on the touch screen and move them together to decrease the size of the view Lock context sensitive menus Use two fingers to tap twice in quick succession on the touchscreen 32 Fujitsu ...

Page 35: ...erly Handle the stylus with care Our recommendations for proper handling of the stylus are as follows Do not gesture with the stylus Do not use the stylus as a pointer Do not use the stylus on surfaces other than the screen of the Tablet PC Do not try to turn the grip of the stylus The grip is used to put the stylus into its slot or to take it out of its slot Never store the stylus with its weight...

Page 36: ...ent with the stylus and keep the stylus pressed against the screen Moving the cursor Move the mouse Place the tip of the stylus directly on the screen Stylus location To prevent the stylus from jamming in its slot always make sure that you insert the stylus correctly into its slot flat part of the stylus points towards the bottom of the Tablet PC On delivery the stylus 1 is located in the stylus s...

Page 37: ...d the cursor movement deteriorates Operating system Menu Windows 7 Windows 8 1 Desktop To calibrate run the Hardware and Sound Tablet PC Settings function in the Control Panel You need to calibrate both portrait and landscape formats Securing the stylus tether optional To prevent accidentally dropping or losing the stylus you should secure it with the optional stylus tether Attach one end of the s...

Page 38: ...ption Functions 1 Shortcut button Start function manager or screen shot function 2 Decrease volume button Decrease volume 3 Increase volume button Increase volume If the Tablet PC s Windows button is pressed in combination with the ON OFF button 4 this function is equivalent to pressing the Ctrl Alt Del key combination on a keyboard 36 Fujitsu ...

Page 39: ...m Rechargeable battery Battery Battery Servicelife battery Rechargeablebattery Battery The built in battery provides the Tablet PC with the necessary power for use on the move You can increase the service life of the battery by caring for the battery properly The average battery service life is around 500 charge discharge cycles You can extend the battery service life by taking advantage of the av...

Page 40: ...ergy saving functions in your Control Panel Set the screen saver in your Control Panel or Keep a finger pressed on the desktop to display the context menu Configure the screen saver under Change screen saver If you need further information about an option you can get help with most settings by pressing the symbol in the upper right of the screen to open the Microsoft Help When the Tablet PC is in ...

Page 41: ...en handling the memory cards Memorycard Supported formats The following formats are supported Micro Secure Digital Micro SDTM Card Micro SDHC Micro SDXC Inserting the memory card 2 1 Open the slot cover 1 Carefully slide the storage card into the slot 2 The label area must be facing upward Do not apply any force otherwise the delicate contact surfaces could be damaged Memorycard Close the slot cov...

Page 42: ...rect procedure for removing the card see the documentation for your operating system Open the slot cover 1 3 a 1 2 Press the edge of the memory card so that the memory card jumps 1 slightly out of the slot a Pull the memory card out of the slot a in the direction of the arrow 2 Close the slot cover 3 40 Fujitsu ...

Page 43: ...ase note that the SIM card format must be micro SIM 3FF Other SIM card formats such as full size 1FF mini SIM 2FF or nano SIM 4FF do not fit in the SIM card slot of your Tablet PC Please do not insert any other format of SIM card as they may become twisted they could even damage the system Inserting a SIM card 2 1 a Open the slot cover 1 Carefully push the SIM card into the slot a in the direction...

Page 44: ...approved by Fujitsu will invalidate the certifications issued for this device Switching the wireless components on and off The wireless components are switched on and off using the appropriate functions of the operating system To switch wireless components on and off individually select Settings Change PC settings Network Airplane mode Configuring WLAN access Requirement A WLAN is available and yo...

Page 45: ...om your cellular phone network provider A mobile end device e g cellular phone with Bluetooth or cable connection Access via Wireless WAN You can purchase the accessories for Wireless WAN reception from your Fujitsu dealer If you have ordered a Wireless WAN module your device will already be prepared when you receive it You will find information on establishing the connection with the Wireless WAN...

Page 46: ... Network 2 1 Connect the network cable to the LAN port of the performance docking cradle 1 Connect the network cable to your network connection 2 Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer GPS GPS Whether your device has this function depends on ...

Page 47: ...essories are available for your Tablet PC Performance docking cradle for charging the Tablet PC and with additional ports Keyboard cover Shoulder strap Folio case Protective TPU cover with kickstand and handstrap The following sections provide more information on handling the accessories Fujitsu 45 ...

Page 48: ...12 7 8 9 10 11 1 Dock release button 2 Docking port 3 USB port 3 0 4 USB port 3 0 5 USB port 3 0 6 Microphone port 7 Headphones port 8 VGA monitor port 9 HDMI port 10 LAN port 11 Security Lock device 12 DC jack socket DC IN Setting up the cradle Select a suitable location for the cradle before setting it up In doing so please follow these instructions Place the cradle on a flat stable non slippery...

Page 49: ...blet PC to the cradle When the Tablet PC is connected to the cradle you must connect the AC adapter to the cradle Cradle Remove the AC plug of the AC adapter from the power outlet Remove the AC adapter cable from the DC jack DC IN of the Tablet PC 1 2 3 4 The same AC adapter can be used for the Tablet PC as well as for the cradle Position the Tablet PC so that it lies against the storage surface o...

Page 50: ...the cradle 2 Connect the AC cable to the AC adapter 3 Plug the AC cable into the power outlet 4 Disconnecting the Tablet PC from the cradle It is possible to separate the Tablet PC from the cradle while it is running 2 1 Press the slide out button in the direction of the arrow 1 until it firmly remains in pressed position red marking visible While holding down the lower part of the cradle lift the...

Page 51: ...o be docked with the Tablet PC Components of the keyboard cover Keyboardcover Ports 1 3 4 5 2 1 Release button 2 Docking port for the Tablet PC 3 Num Lock indicator to switch virtual numeric keypad on and off 4 Caps Lock indicator to switch capitalization function on and off 5 Scroll Lock indicator function dependent on the application program Fujitsu 49 ...

Page 52: ...ter to the Tablet PC Keyboardcover Position the keyboard cover as shown 1 2 3 4 Push the Tablet PC onto the keyboard cover in the direction of the arrow 1 until you feel it engage with the plug Connect the AC adapter cable to the DC input connector DC IN of the Tablet PC 2 Connect the AC cable to the AC adapter 3 Plug the AC cable into the power outlet 4 50 Fujitsu ...

Page 53: ...ny problems we recommend that you execute the appropriate undocking function provided by the operating system 2 1 Press the slide out button down 1 until it remains in the pressed position red marking visible Lift the Tablet PC away from the keyboard cover in the direction of the arrow 2 Shoulder strap optional This shoulder strap is compatible with the optional protective TPU cover Fujitsu 51 ...

Page 54: ...ease note that the LCD screen may be accidentally turned on when touched if the device is in its folio case Make sure the device is firmly fitted into the folio case fasteners in order to prevent it from falling out The folio case is only designed to safely store and transport the device Do not use the folio case for any other purpose Keep the folio case away from fire or heaters Neither put the f...

Page 55: ...Accessories for your Tablet PC optional Fujitsu 53 ...

Page 56: ...t the LCD screen may be accidentally turned on when touched if the device is in its TPU cover Make sure the device is fitted into the TPU cover properly in order to prevent it from falling out The TPU cover is only designed to safely store and transport the device Do not use the TPU cover for any other purpose Keep the TPU cover away from fire or heaters Avoid putting the TPU cover in direct sunli...

Page 57: ...sh the Tablet PC into the TPU cover as shown 2 Ensure that the Tablet PC faces the TPU cover in the right direction i e that the Windows button a and the webcam b are in the locations shown relative to the TPU cover 3 Close the TPU cover 3 Fujitsu 55 ...

Page 58: ...Accessories for your Tablet PC optional The following illustration shows you the way in which the TPU cover can be used 56 Fujitsu ...

Page 59: ...r data on external data carriers at regular intervals Some security functions need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our Service Desk Deletion or resetting of passwords are not covered by your warranty and a charge will be made for assistance Configuring the fingerprint sensor Fingerprintsensor F...

Page 60: ...ock Cable to your cradle to protect this from theft as well Configuring password protection in BIOS Setup Utility Before using the various options for password protection in the BIOS Setup Utility please proceed as follows to increase data security Make a note of the passwords and keep them in a safe place If you forget your supervisor password you will not be able to access your Tablet PC Passwor...

Page 61: ...d Enter the password and press the Enter key Confirm new Password requires you to confirm the password Enter the password again and press the Enter key Changes have been saved is displayed as a confirmation that the new password has been saved To set the user password select Set User Password and proceed exactly as when configuring the supervisor password If you do not want to change any other set...

Page 62: ...an also prevent booting of the operating system Operatingsystem Activating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Password on Boot option and press the Enter key Select the option you require First Boot or Every Boot and press the enter key Select the Save Changes Exit option under Exit The Tablet PC reboots You will be prompted to ent...

Page 63: ... Setup once you have finished changing the settings From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes The Tablet PC reboots and your hard disk is now protected with a password The password prompt is enabled as soon as the Tablet PC has rebooted Deactivating hard disk protection To cancel a password without setting a new password proceed as follows Call up ...

Page 64: ...re you can use your SmartCard as an alternative to password protection but also as a digital signature for encrypting your e mails or for home banking We recommend that you always use two SmartCards Always keep one of the SmartCards in a safe place if you are carrying the other SmartCard with you Inserting the SmartCard Your device may be fitted with a SmartCard reader depending on your chosen mod...

Page 65: ...ar the holder in the TPM using Clear Security Chip With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the holder based keys Select the Exit Saving Changes option in the Exit menu Press the Enter key and select Yes The Tablet PC restarts and the TPM...

Page 66: ... be switched off please refer to the documentation supplied with your external device Some of the external devices require special drivers see the operating system and external device documentation Connecting an external monitor Micro HDMI port HDMIport The micro HDMI port on your device can be used to connect an external amplifier LCD TV or a plasma TV with an HDMI connection Connect the data cab...

Page 67: ...and Sound Deactivate the settings for DTS Audio and Dolby Digital to enable playback of HDMI sound VGA monitor port only performance docking cradle An analog monitor is connected to the analog VGA monitor port Screen output is limited to a maximum of two screens at the same time Monitor VGAport Screenconnection Monitorconnection Plug the data cable of the external monitor into the monitor port Fir...

Page 68: ...tional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to the USB port on the Tablet PC or Connect the data cable to a USB port of the cradle Device drivers USB devices will be automatically recognized and installed by your operating system How to remove USB devices correctly Always correctly remove the device a...

Page 69: ...he headphones port of the performance docking cradle optional The internal speakers are disabled If you buy a cable from a retailer please note the following The combined headphone and microphone port on your Tablet PC is a 3 5 mm jack socket If you want to connect headphones or speakers you will need a 3 5 mm jack plug Connecting a microphone or other audio input devices Connectingaudiodevices Au...

Page 70: ... you save and exit the BIOS Setup Utility The BIOS Setup Utility program contains the following menus Info Displays information relating to the BIOS processor and Tablet PC System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the...

Page 71: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Page 72: ...ndard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Util...

Page 73: ... the messages that appeared on the screen and information on acoustic signals All changes you have made to the hardware or software after receiving the Tablet PC All changes you have made to the BIOS Setup settings after receiving the Tablet PC Your system configuration and all peripheral devices connected to your system Your sales contract Our Tablet PCs have been designed primarily with mobile a...

Page 74: ...our computer that you cannot resolve yourself Note the ID number of your device The ID number is found on the type rating plate on the back or underside of the casing For further clarification of the problem contact the Fujitsu Service Desk When you do this please have ready the ID number and serial number of your system Recovering your Factory Image In the event you need to restore your original ...

Page 75: ...n is switched off Press a key external keyboard or tap on the touchscreen External monitor or television set connected Check whether the graphics driver settings are correct or whether an external monitor has been detected in Intel Graphics Media Accelerator Driver for mobile The display on the Tablet PC s touchscreen is difficult to read Touchscreen Touchscreen Cause Troubleshooting Reflected gla...

Page 76: ...t PC and the external monitor if it is plugged in with a connector Switch on the external monitor and the Tablet PC The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application program Shut down the application program in Windows If the error persists after s...

Page 77: ...attery is dead Charge the battery or Connect the AC adapter to the Tablet PC The AC adapter is not connected properly Check whether the AC adapter is properly connected to the Tablet PC Switch the Tablet PC on The Tablet PC stops working TabletPC Ending Cause Troubleshooting The Tablet PC is in energy saving mode End energy saving mode An application program has caused the malfunction Close the ap...

Page 78: ...ing the wireless components on and off Page 42 The wireless component is switched on Despite this the wireless connection to a network does not work Check whether the wireless connection is enabled by the software Further information on using the wireless component can be found in the help files The battery discharges too quickly Battery Cause Troubleshooting The battery is either too hot or too c...

Page 79: ...ubleshooting User and or Supervisor Smart Card lost If you have lost your user Smart Card you can continue working with the Supervisor Smart Card and initialize a new user Smart Card If you have lost the Supervisor Smart Card you can also continue working but you no longer have all rights and cannot initialize another Supervisor Smart Card If you have lost both Smart Cards you cannot boot your sys...

Page 80: ...Troubleshooting and tips Acoustic warning Acousticwarnings Errors Cause Troubleshooting A beep sounds every few seconds The battery is almost dead Charge the battery 78 Fujitsu ...

Page 81: ...s the error messages generated by the BIOS Setup Error messages displayed by the operating system or programs are described in the documentation for these programs If the error message appears repeatedly despite troubleshooting measures contact the place of purchase or our customer service center Fujitsu 79 ...

Page 82: ...let PC off with the ON OFF button Wait 3 5 seconds and switch the Tablet PC on again Keyboard error If you use an external keyboard Check the connection and reboot the Tablet PC nn Stuck key Make sure that no key is pressed Operating system not found Check in the BIOS Setup whether your hard disk has been set correctly Make sure that the operating system is installed on the corresponding drive Pre...

Page 83: ...round lighting Digitizer and glass panel Dual Digitizer with Anti Glare Touchscreen Cameras Front HD camera 2 megapixels Back 5 megapixels autofocus mobile light Graphics card Chip Intel HD Graphics 5300 CPU integrated Maximum resolution of external display 4 096 x 2 160 Dimensions Width x Depth x Height 294 8 x 192 4 x 11 9 mm 11 61 x 7 57 x 0 47 inch dependent on the back variant Weight dependin...

Page 84: ...SB Universal Serial Bus 1 x USB 2 0 1 x USB 3 0 Security Lock device 1 x Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 5 C 35 C 41 F 95 F Transport temperature 2K2 15 C 60 C 5 F 140 F 82 Fujitsu ...

Page 85: ... Mbps 300 ft 91 m 1 Mbps 802 11n Estimated double the operating distance of 802 11g and 802 11a in their respective frequencies Number of channels 802 11a 8 independent channels 802 11b g 11 channels 3 non overlapping channels 802 11n Channel bonding takes two of the non overlapping 20MHz channels and combines it into one 40MHz channel It is actually 12 non overlapping channels with channel bondin...

Page 86: ...nal AC adapter or AC cable can be ordered at any time Performance docking cradle optional Electrical data Safety regulations complied with CE Protection class III Ports Headphone port 3 5 mm stereo mini jack Microphone port 3 5 mm stereo mini jack Docking port 40 pin HDMI port 1 x VGA monitor port 1 x USB Universal Serial Bus 3 x USB 3 0 LAN port 1 x Security Lock device 1 x Ambient conditions Env...

Page 87: ...perature in transit 15 C 60 C 5 F 140 F Shoulder strap optional Dimensions Width x Depth x Height 222 mm x 91 mm x 12 2 mm 8 74 in x 3 58 in x 0 48 in Weight 130 g 0 29 lbs Folio case optional Dimensions Width x Depth x Height 300 mm x 214 mm x 30 mm 11 8 in x 8 4 in x 1 18 in Weight 420 g 0 91 lbs Protective TPU cover with kickstand and handstrap Dimensions Width x Depth x Height 310 mm x 204 mm ...

Page 88: ...o you RBRC has drop off points at tens of thousands of locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal location Remember protecting the environment is a coo...

Page 89: ...Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For Authorized Repair Technicians Only CAUTION For ...

Page 90: ...the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a difference for the environment Did you know that the average hou...

Page 91: ...ty This device complies with Part 15 of the FCC Rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation Fujitsu 89 ...

Page 92: ...ructions included in the user documentation provided with the product Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user s authority to operate the equipment The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device or the substitution or attachment of connectin...

Page 93: ...ne the receiver is connected to 4 Consult the dealer or an experienced radio TV technician for help FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices There is no proof however that these low power wireless devices are absolutely safe Low power wireless devices emit low levels of radio...

Page 94: ...erence received including interference that may cause undesirable operation Modifications not expressly authorized by Fujitsu America Inc may invalidate the user s right to operate this equipment Restrictions concernant l exportation Ce produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré du Canada ou des États Unis sans un permis d exportation du département d...

Page 95: ...atériel utilisant les bandes 5 250 5 350 MHz 5 470 5 725 MHz et 5 725 5 825 MHz conformément à la limite p i r e maximale permise selon l annexe A9 2 afférent aux périphériques RSS210 En outre les utilisateurs doivent prendre garde au fait que les radars de grande puissance sont considérés comme des utilisateurs principaux ce qui signifie qu ils sont prioritaires des bandes 5 250 5 350 MHz et 5 65...

Page 96: ...evices are capable of five operating modes IEEE802 11a IEEE802 11ac IEEE802 11b IEEE802 11g and IEEE802 11n The WLAN device is Wi Fi certified and operates as applicable at a the maximum data rate of 450 Mbps in IEEE802 11n mode 300 Mbps in this configuration 54 Mbps in IEEE802 11g mode and 11 Mbps in IEEE802 11b mode The WLAN devices support the following encryption methods WEP TKIP CKIP and AES ...

Page 97: ...ired network devices by communicating through an Access Point In infrastructure mode wireless devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g file servers printers databases Fujitsu 95 ...

Page 98: ...EE802 11ac IEEE802 11g and IEEE802 11n The WLAN device operates in the 2 4 GHz ISM band and the 5 GHz lower middle and upper UNII bands Microwave ovens may interfere with the operation of WLAN devices since they operate in the same 2 4 GHz frequency range as IEEE802 11b g n devices Interference by microwaves does not occur with IEEE802 11a radio which operates in the 5 GHz RF band Wireless devices...

Page 99: ...Wireless Wireless devices Off Configuring the Wireless LAN The optional WLAN device can be configured to establish wireless network connectivity using the software that is built into Windows Support for most industry standard security solutions is contained in this software Pre defined parameters will be required for this procedure Please consult with your network administrator for these parameter...

Page 100: ...y to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shortening the distance to the destination computer or removing any obstacles for...

Page 101: ...erlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP u...

Page 102: ...Creating a backup of bootable disc and recovery image for Windows 7 8 8 1 When you purchased your new system a copy of the recovery image was loaded into a hidden partition on your hard disk drive Having a copy of the recovery image available to you means that in the event of system failure you will be able to restore it To make a copy of the recovery image to DVD discs you will need three or four...

Page 103: ...ve System Specific Software Drivers are also available for download through the Fujitsu support site Note For some earlier operating system images the System Specific Software Drivers are not in C Drivers You can further determine that your OS is one of these by verifying that a file 2016Update is NOT located in C Fujitsu Model In this case follow the steps below to get and save the software 1 Ope...

Page 104: ...ity tools may be deleted from your hard disk drive if you modify the partitions If that occurs you will not be able to use the hidden partition for booting to Recovery and Utility Tools but you will still be able to boot from the Bootable Disc Determining whether recovery and utility is pre loaded 1 Turn on or reboot your system When the Fujitsu logo appears press the F12 key 2 Use the Tab key to ...

Page 105: ...or an external media drive perform the following steps 1 Power on your system When the Fujitsu logo appears on the screen press the F12 key 2 Insert the bootable disc into the drive tray 3 Highlight the CD DVD option from the Boot menu then press Enter 4 Click OK 5 Select CD DVD boot mode UEFI Mode if applicable then press Enter While the files are being loaded from the disc the Fujitsu logo scree...

Page 106: ...very tool contains two options Restore C Drive Restore recovery image only C drive Restore Full Hard Drive Restore recovery image full hard drive You can use these tools to restore the Recovery Image from the hidden partition and perform a full hard drive recovery Please refer to instructions above for details on how to create a Recovery Image Restore the recovery image from hidden partition 1 Cli...

Page 107: ...sc and the Recovery Disc Set for this task Utility tool If applicable for your region the Utility tool contains two options Hard Disk Data Delete and Partition Creation The Hard Disk Data Delete utility is used to delete all data on the hard disk and prevent the data from being reused Note Do not use the Hard Disk Data Delete utility unless you are absolutely certain that you want to erase your en...

Page 108: ...stem When the Fujitsu logo appears on the screen press the F12 key 2 Insert the bootable disc in your DVD drive then click OK 3 Highlight the CD DVD option from the Boot Menu and press Enter 4 Select CD DVD boot mode Select UEFI Mode if applicable and press Enter While the files are being loaded from the disc the Fujitsu logo screen appears followed by a progress bar at the bottom of the screen 5 ...

Page 109: ...ith complete Drivers Applications installed You can further determine that your OS is one of these by verifying that a file 2016Update is NOT located in C Fujitsu Model In this case follow the steps in Installing the Software after the Recovery Image is Restored to download and install needed software applicable to the model and OS Installing the software after the recovery image is restored Note ...

Page 110: ... to take effect The Do you wish to reboot now message appears Select Yes The system will now reboot You can now connect to the internet and download FSDM Fujitsu Software Download Manager from the support site and download all the software applicable to the model and OS using FSDM if they are not downloaded yet 3 Installation of essential access software from your backup you will need the backup c...

Page 111: ...isc and follow the step in the readme txt If there is no Drivers folder in the Bootable Disc the computer does not need the essential access software The recovery image already has the essential access software installed You can now connect to the internet and download FSDM Fujitsu Software Download Manager from the support site and download all the software applicable to the model and OS using FS...

Page 112: ... software in the listed order You can Select All to install the software in the order listed 9 Click the Install button to start the installation 10 After installing all the selected drivers the Installation Results window is displayed Click OK 11 You must restart the system for the settings to take effect Do you wish to reboot now message appears Select Yes 12 The system will now reboot Windows 1...

Page 113: ...install Windows Recovery options in Windows 10 If your PC isn t running as quickly or reliably as it used to try one of these recovery options The following table can help you decide which one to use Problem Try this Your PC isn t working well and you recently installed an app driver or update Restore from a system restore point Your PC isn t working well and it s been a while since you installed ...

Page 114: ...g lets you choose whether to keep your files or remove them and then reinstalls Windows To get started go to Settings Update security Reset this PC Get started and choose an option Option What it does Keep my files This reinstalls Windows 10 but keeps your personal files and any apps that came with your PC It removes Changes you made to settings Apps and drivers you installed Remove everything Thi...

Page 115: ...ps below 1 Power on your system When the Fujitsu logo appears on the screen press the F12 key 2 Insert the bootable disc in your DVD drive 3 Highlight the CD DVD option from the Boot Menu and press Enter 4 Follow on screen instructions to restore the image Select the language At the Windows Setup dialog window enter your OS language and other preferences and click Next to continue Click Install no...

Page 116: ...or the software downloaded from support website 1 Download FSDM Fujitsu Software Download Manager from the support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet 2 When the software packages are downloaded from the web it is important to download the Auto Installer Software package and the model language specific Readme file if you prefer...

Page 117: ... allow you to view and download a list of the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM Utility go to the Support Site http support fujitsupc com CS Portal support do srch DOWNLOADS If you are planning on downgrading upgrading or changing versions of your operating system during this process please see the User s Guide fo...

Page 118: ...figuring system 68 Connecting audio devices 67 Connecting headphones 67 Connecting microphone 67 Cradle 46 Connecting a Tablet PC 47 D dark touchscreen 73 Date not correct 72 Declarations of conformity 89 Display orientation select 27 DOC INDUSTRY CANADA NOTICES 86 E Ending energy saving mode 75 Energy Energy consumption 38 Energy saving 14 Energy saving functions 38 Error messages on the screen 7...

Page 119: ...13 Screen connection see VGA port 65 Security functions 57 SmartCard 62 SystemLock 62 Security Lock Anti theft protection 58 using 58 Service life battery 37 Set up Device 19 Setup see BIOS Setup Utility 68 Slot Memory cards 39 Status indicators 22 Summer time 72 Supervisor password change 59 entering 59 removing 60 Suspend Resume button 24 Switching off the Tablet PC 25 Switching on for the first...

Page 120: ...ting 71 Trusted Platform Module 63 U USB ports 66 User password change 59 entering 59 removing 60 V VGA port 65 W Webcam 37 Wireless components Safety notes 14 Wireless LAN Safety notes 14 Wrong date time 72 Fujitsu 111 ...

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Fujitsu STYLISTIC Q665, Operating Manual

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