Fujitsu Stylistic Q572 Operating Manual Download

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Troubleshooting and tips

Acoustic warnings

Acoustic errormessages

Errors

Cause

Troubleshooting

A beep sounds every few seconds.

The battery is almost

at.

►

Charge the battery.

Error messages on the screen

Errormessages onthescreen

Errormessage:

This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.

If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service centre.

Error message/cause

Resolution

CMOS battery bad

If the error message occurs repeatedly, the
buffer battery in the Tablet PC is

at.

►

Contact your sales outlet or our customer
service centre.

System CMOS checksum bad - default con

guration

used

The system con

guration information is

incorrect.

►

Switch off the Tablet PC.

►

Switch on the Tablet PC.

►

Keep the

tablet button pressed

and switch the Tablet PC on.

►

In the

BIOS Setup

, select the

Exit

menu.

►

Select the entry

Load Setup Defaults

►

Select

and press the Enter key.

Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz

When testing the extended memory an error has
resulted at the address xxxx.

►

Contact your sales outlet or our customer
service centre.

Failure Fixed Disk n

The settings of the hard disk drive are incorrect.

►

Start the

BIOS Setup

(

Primary Master

submenu) and select the correct settings.

Keyboard controller error

►

Switch off your Tablet PC with the ON/OFF
switch.

►

Wait 3 - 5 seconds and switch on the Tablet
PC again.

Keyboard error

If you are using an external keyboard:

►

Check the connection and reboot the Tablet
PC.

nn Stuck key

►

Make sure that no key is pressed.

Fujitsu

Summary of Contents for Stylistic Q572

Page 1: ...System Operating manual STYLISTIC Q572 ...

Page 2: ...et at http www fujitsu com fts For automatic driver updates go to http support ts fujitsu com download Should you have any technical questions please contact our Hotline Service Desk see the Service Desk list or visit http support ts fujitsu com contact servicedesk Your sales partner Your sales office We hope you enjoy working with your new Fujitsu system ...

Page 3: ......

Page 4: ... Solutions GmbH Mies van der Rohe Straße 8 80807 Munich Germany Contact http www fujitsu com fts Copyright Fujitsu Technology Solutions GmbH 2012 All rights reserved Publication Date 11 2012 Order No A26391 K373 Z320 1 7619 edition 1 ...

Page 5: ...and controls 9 Important notes 12 First time setup of your device 16 Working with the Tablet PC 20 Security functions 54 Connecting external devices 61 Settings in BIOS Setup Utility 65 Troubleshooting and tips 68 Technical data 76 Manufacturer s notes 78 Index 84 ...

Page 6: ...emarks or registered trademarks of the Microsoft Corporation in the United States and or other countries Adobe Reader is a trademark of Adobe Systems Incorporated Sony and Memory Stick are registered trademarks of Sony Electronics Inc Made under license from DTS Licensing Limited DTS and the symbol are registered trademarks and DTS Boost is a trademark of DTS Inc Product contains software DTS Inc ...

Page 7: ... 22 Programming the ON OFF switch 22 Switching off the Tablet PC 23 Handwriting recognition 23 Touchscreen 24 Select display orientation portrait or landscape orientation 25 Using fingers 25 Calibrate the Dual Digitizer for finger based operation of the device 25 Actions with one finger Windows 8 Modern 26 Actions with one finger Windows 7 Windows 8 Desktop 28 Actions with two fingers Windows 7 Wi...

Page 8: ...ting the SmartCard 59 Trusted Platform Module TPM device dependent 60 Enabling TPM 60 Disabling TPM 60 Connecting external devices 61 Connecting an external monitor 62 HDMI port 62 Connecting USB devices 63 How to remove USB devices correctly 63 Headphone port 64 Settings in BIOS Setup Utility 65 Starting the BIOS Setup Utility 65 Operating BIOS Setup Utility 66 Exiting BIOS Setup Utility 67 Exit ...

Page 9: ... quickly 72 SmartCard reader is not recognised 73 SmartCard PIN forgotten 73 User and or supervisor SmartCard lost 73 SmartCard lost 73 Acoustic warnings 74 Error messages on the screen 74 Technical data 76 Tablet PC 76 Rechargeable battery 77 Mains adapter 60 W 77 Cradle optional 77 Manufacturer s notes 78 Disposal and recycling 78 Declarations of Conformity 78 CE marking 78 Regulatory notices 79...

Page 10: ...Contents 6 Fujitsu ...

Page 11: ...authorised use Information on the connections and controls for your Tablet PC can be found in chapter Ports and controls Page 9 Further information The Windows drivers for your device can be found on our Internet site The factory installation of your device does not support any other operating system Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used...

Page 12: ...e123 or a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font indicates cross references to another section e g Safety information cross references to an exter...

Page 13: ...d connections Please familiarise yourself with these components before you start to work with the device Front 1 2 3 6 7 7 9 10 8 4 4 5 1 WebCam 2 WebCam LED 3 Ambient light sensor 4 Microphone 5 Status indicators 6 Tablet buttons increase reduce volume lock screen orientation 7 Loudspeaker 8 Opening for cradle fixture 9 Windows button 10 Port for cradle Fujitsu 9 ...

Page 14: ...port 2 USB port USB 2 0 3 Headphone port 4 DC input connector DC IN Right side 1 2 3 4 5 6 1 USB port USB 2 0 2 ON OFF switch 3 Tablet buttons 4 ON OFF switch for wireless components 5 Mounting slot for pen holder 6 Eyelet for pen cord 10 Fujitsu ...

Page 15: ...Ports and controls Rear 1 6 2 4 5 3 2 1 Memory card slot 2 Battery clips 3 Battery compartment SIM card slot under the battery 4 Fingerprint sensor 5 Camera 6 SmartCard slot Fujitsu 11 ...

Page 16: ...ts provided in the Safety Regulations manual This Tablet PC complies with the relevant safety regulations for data processing equipment If you have questions as to whether you can set up the Tablet PC in the intended environment please contact your sales point or our hotline help desk Additional safety notes for devices with radio components Radiocomponent WirelessLAN Bluetooth safetynotes If a ra...

Page 17: ...cratched screen Energy saving Notes Energy Energysaving If you will not be using your Tablet PC switch it off Switch off any connected external devices when they are not in use If you use the energy saving functions the Tablet PC uses less power You will then be able to work for longer before having to recharge the battery Energy efficiency is increased and the environmental impact is reduced You ...

Page 18: ...apter can be operated with the local mains voltage If this is not the case obtain the appropriate mains adapter for your Tablet PC Do not use any other voltage converter Check whether the local mains voltage and the power cable are compatible If this is not the case buy a power cable that matches the local conditions Enquire with the corresponding government office of the country you will be trave...

Page 19: ...rs the Tablet PC The touchscreen is very sensitive to scratches Only clean the display surface with a very soft slightly damp cloth Switch the Tablet PC off Cleaning Notes TabletPC Keyboard Touchpad Touchscreen CrystalViewdisplay To prevent accidental activation of the device disconnect the power plug of the mains adapter from the socket The casing surfaces may be cleaned with a dry cloth If parti...

Page 20: ...low the instructions on the screen NEVER switch off your device during the first time setup process The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instructions on how to connect external devi...

Page 21: ...se note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm away from the device and its mains adapter to ensure adequate ventilation Never cover the ventilation slots of the device Do not expose the device to extreme environmental conditions Protect the device from dust humidity and heat Mains adapter connecting Preparingforoperation M...

Page 22: ...ted you should set aside enough time for it to be fully completed and connect the device to the mains using the mains adapter During the installation process DO NOT restart the device unless you are requested to do so To make it easier to use your device for the first time the operating system is pre installed on the hard disk 1 2 Slide the ON OFF switch 1 to the right to switch on the Tablet PC T...

Page 23: ...mation can also be found on the Internet at http www fujitsu com fts support You can find information and help on the Windows operating system functions on the Internet at http windows microsoft com If a Windows 8 operating system is installed on your Tablet PC a tutorial is automatically started when a new user logs on for the first time which shows you how to use the new functions of Windows 8 F...

Page 24: ...PC This chapter describes the basics for operating your Tablet PC You can find instructions on how to connect external devices e g mouse flash memory to the Tablet PC in the chapter Connecting external devices Page 61 Please refer to the notes in Important notes Page 12 20 Fujitsu ...

Page 25: ...etc Status displays Description Battery charging indicator The battery charging indicator shows whether a battery is installed and being charged Power on indicator The indicator is illuminated The Tablet PC is switched on The indicator is flashing The Tablet PC is in sleep mode Save to RAM The indicator is not illuminated The Tablet PC is switched off or in Save to Disk mode Fujitsu 21 ...

Page 26: ...ghts up whenever the system is switched on Programming the ON OFF switch You can program the ON OFF switch Operating system Menu Windows 7 Start Settings Control Panel System and Security Power Options Windows 8 Windows 8 Desktop Control Panel Hardware and Sound Power Options If you have assigned a password you must enter this when requested to do so in order to start the operating system Detailed...

Page 27: ...n handwriting recognition see the documentation on your operating system At present handwriting recognition under Windows 7 supports the following languages English German French Italian Japanese Korean Chinese traditional and simplified Dutch Portuguese Spanish Brazilian Norwegian Bokmål and Nynorsk Swedish Finnish Danish Polish Rumanian Serbian Cyrillic and Latin script Catalan Russian Czech and...

Page 28: ...ixel A subpixel is a separately addressable internal structure within a pixel that enhances the pixel function Cluster A cluster contains two or more defective pixels or subpixels in a 5 x 5 pixel block Background lighting TFT monitors are operated with background lighting The luminosity of the background lighting can decrease while the Tablet PC is in use However you can set the brightness of you...

Page 29: ...tings do not just affect the monitor settings on the Tablet PC but also any external monitors that may be connected Using fingers You can execute certain commands by using your finger tip on the touchscreen of your device Everything which you can select or activate using your finger tip can also be selected or activated using the stylus pen Calibrate the Dual Digitizer for finger based operation o...

Page 30: ...nger over the screen from the left hand edge Switch between the most recently used applications equivalent to pressing the Windows button Ctrl Space Working with the mouse Position the mouse pointer at the bottom left hand edge of the screen Wipe your finger over the screen from the top or bottom edge Open the App commands equivalent to pressing the Windows button Z button Wipe from the top to the...

Page 31: ... menu with further options Tap on an object Tap your finger on an object on the screen to open an App or a link or to execute a command Working with the mouse Left click on the object Scroll Move object Swivel object Use this function to scroll through lists or websites or to swivel or move an object Working with the mouse Left click on the object keep the mouse button pressed and move swivel the ...

Page 32: ...ssion on the program icon Moving objects windows drag with left mouse button pressed Drag Drop Place your finger on the object window keep your fingertip pressed against the touchscreen and move the desired object window Opening a context menu click with the right mouse button Tap your finger on the desired item Keep your fingertip pressed against the touchscreen The context menu appears Moving th...

Page 33: ...ction Description Scrolling Position two fingers on the touchscreen Move your fingers upwards to scroll up or Move your fingers downwards to scroll down Rotating Position your thumb on the touchscreen and rotate the image clockwise or anticlockwise using your index finger Fujitsu 29 ...

Page 34: ...sition two fingers on the touchscreen and move them apart to increase the view or Position two fingers on the touchscreen and move them together to decrease the view Blocking context sensitive menus With two fingers tap twice briefly in quick succession on the touchscreen 30 Fujitsu ...

Page 35: ... PC s pen is an electronic instrument that can be damaged if used improperly Handle the pen with care The following list contains guidelines for proper pen handling Do not gesture with the pen Do not use the pen as a pointer Do not use the pen on surfaces other than the screen of the Tablet PC Do not try to turn the thumb grip on the pen The thumb grip is used to place the pen in its slot and to t...

Page 36: ...against the screen Moving the cursor Place the pen tip directly on the screen Setting the pen Operating system Menu Windows 7 Under Hardware and Sound Pen and Input Devices in the Control Panel you can make various settings for the pen assignment and function of the pen button Windows 8 Under Windows 8 Desktop Control Panel Hardware and Sound Pen and Input Devices you can make various settings for...

Page 37: ...lace the pen tip To do this use the supplied tool 1 1 To remove the tip position it in the gap between the two ends of the tool supplied Pinch the two ends of the supplied tool together so that the tip is firmly clasped then pull it from the barrel Replace the tip with one of the new tips that were supplied with your pen Insert the flat end of the tip into the barrel and exerting gentle pressure p...

Page 38: ...e pen 1 Remove the battery from the pen 2 Installing a pen battery 1 1 2 Insert the new battery into the pen 1 with the positive side facing down Put on the pen cap 2 and screw it down Installing a pen cord You should attach the pen with a pen cord to prevent accidentally dropping or losing it Fasten the pen cord to the pen eyelet and to the eyelet on the Tablet PC 34 Fujitsu ...

Page 39: ... attached to the corresponding mounting port of the Tablet PC see Ports and controls Page 9 1 3 2 4 1 Pen holder 2 Connector for attaching to the Tablet PC behind mounting bracket 3 Mounting bracket 4 Adhesive area covered with a protective film Fujitsu 35 ...

Page 40: ...holder Position the pen holder at the rear of the Tablet PC as shown Align the connector for attaching the holder to the Tablet PC with the mounting port on the Tablet PC and push it into the opening Push the pen holder firmly onto the Tablet PC so that the adhesive area on the rear of the Tablet PC is securely attached 36 Fujitsu ...

Page 41: ...e the device has booted The TPM PPI Physical Presence Interface menu is available only if your system has a TPM module The TPM PPI menu is displayed after the security condition for the TPM running under Windows has been changed Button Function if the key is pressed while booting the system Function in application menu boot menu BIOS setup Function in TPM PPI menu F1 application menu Input select ...

Page 42: ...This button corresponds to the function of the Windows Start key of the keyboard If this button is pressed together with the ON OFF switch the function is equivalent to that of the key combination Ctrl Alt Del Decrease volume This button reduces the volume of the built in loudspeakers Increase volume This button increases the volume of the built in loudspeakers Lock screen orientation Windows 7 Wi...

Page 43: ...with a particular application e g an Internet telephony program or a video conferencing program which supports a webcam When using the webcam the Tablet PC support must not wobble The webcam automatically adjusts itself to the current light level For this reason the touchscreen may flicker while the light level is adjusted Further information on using the webcam and on the additional settings whic...

Page 44: ...taskbar for monitoring the battery status When you place the mouse pointer on the battery symbol the system displays the state of charge of the battery Battery storage Battery Battery Self discharge battery Chargingcapacity battery Keep the battery pack between 0 C and 30 C The lower the temperature at which the batteries are stored the lower the rate of self discharge If you will be storing batte...

Page 45: ...gy saving mode Remove all the cables from the device Turn the device over and place it on a stable flat and clean surface If necessary lay an anti slip cloth on this surface to prevent the device from being scratched 2 1 3 Slide the release button in the direction of the arrow 1 Slide the release button in the direction of the arrow 2 and hold it in place Remove the battery from the battery compar...

Page 46: ...t Otherwise the battery will not engage securely in place 3 2 1 Slide the release button in the direction of the arrow 1 Slide the release button in the direction of the arrow 2 and hold it in place Push the battery into the battery compartment until you feel it engage 3 Push the release button in the opposite direction to the arrow 1 into the locking position 42 Fujitsu ...

Page 47: ...ery itself 1 a PUSH Press the key 1 The LED a lights up in one of the following colours LED indicator State of charge Green The battery is between 50 and 100 charged Orange The battery is between 11 and 49 charged Red The battery is between 1 and 10 charged LED not lit The battery is fully discharged Fujitsu 43 ...

Page 48: ... functions in your Control Panel Select the Screen Saver in your Control Panel or Keep a finger pressed on the desktop to display the context menu Configure the screen saver under Change screen saver If you need further information about an option you can get help with most settings by pressing the symbol in the upper right of the screen to open the Microsoft Help When the Tablet PC is in power sa...

Page 49: ...g the memory cards Memorycard Supported format The memory card reader supports the following format Secure Digital SDTM card Inserting the memory card Carefully slide the memory card into the slot The label should be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude sl...

Page 50: ...t You can stop the memory card via the corresponding icon in the task bar Wait for the dialog box that informs you that you can now safely remove the memory card 1 2 On devices with card locking Press on the storage card 1 Memorycard The storage card is released and can now be removed Pull the storage card out of the slot 2 46 Fujitsu ...

Page 51: ...from the slot in the battery compartment in the opposite direction to the arrow 1 Insert the SIM card in the SIM card holder as shown symbolically on the SIM card holder Gently push the SIM card holder into the slot 1 until you feel it click into place Install the battery again see Chapter Installing the battery Page 42 Removing the SIM card Remove the battery see Chapter Removing the battery Page...

Page 52: ...device Switching the wireless components on and off Before switching on your device for the first time the on off switch for radio components must be in the ON position Slide the ON OFF switch to the right into the ON position to activate the radio components WirelessLAN WirelessLAN Bluetooth Bluetooth or Slide the ON OFF switch to the left into the OFF position to deactivate the radio components ...

Page 53: ...ur service provider Setting up WLAN access Requirement A WLAN must be available and you must have the corresponding access information Information on configuring the WLAN access can be found in the documentation for your operating system Access via UMTS LTE If you ordered an integrated UMTS LTE module with your system you can enjoy optimum reception and maximum energy efficiency without awkward ca...

Page 54: ...work cable to your network connection 2 Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer GPS GPS Whether or not your device has this function depends on the selected device expansion stage If your device is equipped with an integrated GPS module you ca...

Page 55: ... Connector on the cradle for the docking port of the Tablet PC 2 Docking guide for the Tablet PC 3 DC input connector DC IN 4 USB ports USB 2 0 5 LAN port Setting up the Cradle Select a suitable location for the Cradle before setting it up Follow the instructions below when doing so Place the Cradle on a flat stable nonslippery surface Never place the Cradle and the mains adapter on a heat sensiti...

Page 56: ...nect the mains adapter to the Cradle Cradle Switch off the Tablet PC Remove the power plug of the mains adapter from the mains socket Pull the mains adapter cable out of the DC jack DC IN of the Tablet PC 1 2 4 3 Position the Tablet PC so that it is in line with the storage space of the Cradle Push the Tablet PC on to the Cradle in the direction of the arrow 1 until you notice it engage with the p...

Page 57: ...let PC from the cradle during operation To prevent problems we recommend that you switch the Tablet PC off first or that you execute the appropriate undocking function provided by the operating system Switch off the Tablet PC 1 Lift the Tablet PC from the Cradle in the direction of the arrow 1 while supporting the underneath of the Cradle Fujitsu 53 ...

Page 58: ...ers at regular intervals Some security functions need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact the our Service Desk Deletion or resetting of passwords is not covered by your warranty and a charge will be made for assistance Configuring the fingerprint sensor Fingerprintsensor Fingerprintsensor The finge...

Page 59: ...ve you access to some of the functions You can only set up a user password if a supervisor password has already been assigned Please refer to section Settings in BIOS Setup Utility Page 65 for a description of how to call up and operate the BIOS Setup Utility Setting supervisor and user password Start the BIOS Setup Utility and go to the Security menu Select the Set Supervisor Password field and p...

Page 60: ...e password is cancelled Removing the supervisor password simultaneously deactivates the user password Password protection for booting of the operating system With the supervisor password you have set in the BIOS Setup Utility see section Setting supervisor and user password Page 55 you can also prevent booting of the operating system Operatingsystem Activating system protection Start the BIOS Setu...

Page 61: ...assword for the first hard disk Drive0 The field Password Entry on Boot is set to Enabled by default You can exit the BIOS Setup once you have finished changing the settings From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes The Table PC reboots and your hard disk is now protected with a password The password prompt is enabled as soon as the Tablet PC has r...

Page 62: ...use two SmartCards Always keep one of the SmartCards in a safe place if you are carrying the other SmartCard with you In order to be able to take advantage of all the security features of your Tablet PC you will need a CardOS SmartCard from Fujitsu Technology Solutions The SmartCard can only be used with a PIN offering maximum protection even if you lose the SmartCard In order to maximise your sec...

Page 63: ...rtCard Do not use force when inserting and removing the SmartCard Make sure that foreign objects do not fall into the SmartCard reader Push the SmartCard into the SmartCard reader with the chip facing the rear of the Tablet PC Fujitsu 59 ...

Page 64: ...lete the holder in the TPM By clicking on Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Please note that you will then no longer be able to access the data you have encrypted with the keys based on that holder Select the Exit Saving Changes option in the Exit menu Press the Enter key and select Yes The Tablet PC restarts a...

Page 65: ...formation about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of the external devices require special drivers see the operating system and external device documentation Connecting devices to the Tablet PC or to the cradle 1 Switch off the Tablet PC and all external devices 2 Remove the mains plug for the Tablet PC and all re...

Page 66: ...to the external device Connect the data cable to the HDMI port of the Tablet PC Some LCD televisions have only two loudspeaker ports and therefore cannot reproduce Dolby Digital or DTS To play back HDMI sound you must change the HDMI sound settings accordingly You can find the settings under Control Panel Hardware and Sound Deactivate the settings for DTS Audio and Dolby Digital to enable playback...

Page 67: ... 5 Gbit s Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB port on the Tablet PC or cradle Device drivers USB devices will be automatically recognised and installed by your operating system How to remove USB devices correctly Always correctly remove the device according to the rules described ...

Page 68: ...Tablet PC Connect the audio cable to the external device Connect the audio cable to the headphone port of the Tablet PC The internal loudspeakers are disabled If you purchase a cable from a retailer please note the following information The headphone port on your Tablet PC is a 3 5 mm jack socket If you want to connect headphones or a speaker you will need a 3 5 mm jack plug 64 Fujitsu ...

Page 69: ...nd exit the BIOS Setup Utility The BIOS Setup Utility program contains the following menus About Displays information relating to the BIOS processor and Tablet PC System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setu...

Page 70: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Page 71: ...standard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard changes without exiting the BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exitBIOS Setup Ut...

Page 72: ...ur Tablet PCs have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimise components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly reduced compared to a desktop PC if you are running processor intensive gamin...

Page 73: ...ed correctly in its compartment Switch the Tablet PC on The battery is fully discharged Charge the battery or Install a charged battery or Connect the Tablet PC to a mains outlet using the mains adapter The Tablet PC s touchscreen remains dark Touchscreen touchscreenistoodark Cause Troubleshooting Touchscreen is switched off Press a key external keyboard or tap on the touchscreen External monitor ...

Page 74: ...d to the Tablet PC and the external monitor if it is plugged in with a connector Switch on the Tablet PC and the external monitor The external monitor is blank or the image is unstable Screen Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application program Terminate the application program in Windows If the error per...

Page 75: ...the Tablet PC The battery is dead Charge the battery or Insert a charged battery or Connect the mains adapter to the Tablet PC The power adapter is not connected correctly Check whether the mains adapter is connected correctly to the Tablet PC Switch on the Tablet PC The Tablet PC stops working TheTabletPC Energysavingmode Cause Troubleshooting The Tablet PC is in energy saving mode Leave energy s...

Page 76: ...ng the wireless components on and off Page 48 The wireless component is enabled Despite this the wireless connection to a network does not work Check whether the radio connection is switched on via the software Further information on using the radio component can be found in the help files The battery discharges too quickly Battery Cause Troubleshooting The battery is either too hot or too cold In...

Page 77: ...upervisor SmartCard lost If you have lost your User SmartCard you can continue working with the Supervisor SmartCard and initialise a new User SmartCard or deactivate the SystemLock function If you have lost the Supervisor SmartCard you can continue working but you no longer have all your rights and can no longer initialise a Supervisor SmartCard If you have lost both SmartCards you can no longer ...

Page 78: ...re System CMOS checksum bad default configuration used The system configuration information is incorrect Switch off the Tablet PC Switch on the Tablet PC Keep the tablet button pressed and switch the Tablet PC on In the BIOS Setup select the Exit menu Select the entry Load Setup Defaults Select OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the...

Page 79: ...blet PC to boot the operating system Keep the tablet button pressed and switch on the Tablet PC to access the BIOS setup Real time clock error Contact your sales outlet or our customer service centre nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service centre System battery is dead Replace and run SETUP Contact your sales outlet or our customer...

Page 80: ...logy Wide View High Bright HD Display with LED background lighting Digitizer and glass panel Dual digitizer with matt touch screen Cameras Front HD camera Back 5 megapixel autofocus Graphics card Chip AMD Radeon HD 6250 Maximum resolution on external display 1920 x 1080 1080p at HDMI port Dimensions Width x depth x height 273 5 x 176 x 13 6 mm Weight depending on configuration from 820 g Input dev...

Page 81: ...thium polymer battery 5000 mAh Rated voltage 7 2 V Rated capacity 36 Wh Mains adapter 60 W Technicaldata Rated voltage 19 V Max rated current 3 16 A An additional mains adapter or power cable can be ordered at any time Cradle optional Electrical data Safety regulations complied with CE Protection class II Ports USB Universal Serial Bus 3 x USB 2 0 Docking port 40 pin LAN port 1 x Ambient condition...

Page 82: ...compatibility 2006 95 EC Low voltage directive and 2009 125 EC Ecodesign CE marking for devices with radio component This equipment complies with the requirements of Directive 1999 5 EC of the European Parliament and Commission from 9 March 1999 governing Radio and Telecommunications Equipment and mutual recognition of conformity This equipment can be used in the following countries Belgium Bulgar...

Page 83: ...aler or an experienced radio TV technician for help Notice to Users of the US Telephone Network Your Tablet PC may be supplied with an internal modem which complies with Part 68 of the FCC rules On this Tablet PC is a label that contains the FCC Registration Number and the Ringer Equivalence Number REN for this equipment among other information If requested the user must provide their telephone co...

Page 84: ...e used by patrons to order merchandise Public transportation terminals where telephones are used to call taxis or to reserve lodging or rental cars In hotel and motel rooms as at least ten percent of the rooms must contain hearing aid compatible telephones or jacks for plug in hearing aid compatible telephones which will be provided to hearing impaired customers on request DOC Industry CANADA noti...

Page 85: ...ateur doit vérifier s il est permis de connecter cet équipement aux installations de télécommunications locales L utilisateur est averti que même la conformité aux normes de certification ne peut dans certains cas empêcher la dégradation du service Les réparations de l équipement de télécommunications doivent être effectuées par un service de maintenance agréé au Canada Toute réparation ou modific...

Page 86: ... limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If thi...

Page 87: ...ial plants private buildings obtain authorization to use these devices prior to operating the equipment Regulatory Information Disclaimers Installation and use of this radio device must be in strict accordance with the instructions included in the user documentation provided with the product Any changes or modifications made to this device that are not expressly approved by the manufacturer may vo...

Page 88: ...dphones 64 Cradle 51 Connecting a Tablet PC 52 Crystal View display cleaning 15 D Date is incorrect 69 Declaration of conformity 78 Device setting up 17 Devices connecting 61 disconnecting 61 Display orientation selecting 25 DOC INDUSTRY CANADA NOTICES 80 E Electromagnetic compatibility 78 Energy energy saving 13 Energy saving 13 Energy saving mode leaving 71 Error message on the screen 74 Error m...

Page 89: ... not print 72 R Radio component safety notes 12 Rechargeable battery 40 see Battery 40 Regulatory information Tablet PCs with radio device 82 Tablet PCs without radio device 79 S Safety notes 12 Screen no screen display 70 Security functions 54 SystemLock 58 Security functions SmartCard 58 Selecting a location 17 Self discharge battery 40 Setup see BIOS Setup Utility 65 Slot Memory cards 45 Status...

Page 90: ...are 69 remains blank 69 touchscreen is too dark 69 TPM 60 Transport Transport damage 16 Transportation 14 Travel Tablet PC 14 Troubleshooting 68 Trusted Platform Module 60 U USB ports 63 User password changing 56 entering 55 removing 56 W Webcam 39 Wireless LAN Switching off module 48 Switching on module 48 Wireless LAN safety notes 12 86 Fujitsu ...

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