12
Q10: Wifi Settings
Wifi setting restrictions
➢
for both SSID username and Password
You can only input English, numbers, symbols, can not enter Chinese
Up to 12 characters
➢
Wifi encryption supports WPA2/AES and Open ONLY.
User device list
Only online client(s) are shown in the User device list. Offline client(s) and Mesh Camera are not
shown.
Does the Wifi signal have no choice of 2.4G or 5G?
A: Band Steering Technology: Under a single SSID, dual-band networks of 2.4GHz and 5GHz
can be provided at the same time. The wireless router or access point will automatically detect
the status of the device and its connection signal quality, and automatically switch the band
signals.
If the user still wants to manually set the 2.4G or 5G network band, it can be set in the web
management interface.
APP -> upper left corner menu -> advanced settings -> login web -> Wi-Fi -> Wi-Fi Settings
After setting, press Save & Apply
Q11: What if my Router seems to have a problem?
A: When you suspect a problem with your Router, first unplug the power for 30 seconds and
then plug it back in. This will restart the Router and fix most problems.
Q12: I can connect to Router Wifi but I can't access the Internet
A: If you can connect to Router Wifi, the Router is already running. Please check if the signal
status and network cable are firmly inserted into the WAN port behind the Router. Then restart
the Router.
Q13: Change / Forget Wifi Password
A:
Login to APP
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Press Wi-Fi icon in the upper left corner
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WiFi Setting
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Re-enter the Wi-Fi name & password
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Press below to save
Q14: Change my APP login password
A:
➢
Login to APP
