Fujitsu LIFEBOOK U937 Operating Manual Download

Page: 65 / 92

Troubleshooting and tips

The wireless connection to a network does not work

Thewireless connectiontoanetwork does notwork

Cause

Troubleshooting

The wireless component is switched off.

►

Switch the wireless component on (see

"Switching the wireless components on and
off", Page 37

The wireless component is switched on. Despite
this, the wireless connection to a network does
not work.

►

Check whether the wireless connection is
enabled by the software.

►

Further information on using the wireless
component can be found in the help

les.

Smart Card reader is not recognized

Cause

Troubleshooting

Smart Card inserted incorrectly.

►

Make sure you have inserted your Smart
Card into the Smart Card reader with
the chip facing upwards / downwards
(device-dependent).

►

Check whether the Smart Card you are
using is supported. Your Smart Card must
comply with the ISO standard 7816-1, -2,
-3 and -4.

Smart Card PIN forgotten

Cause

Troubleshooting

PIN forgotten

►

If you are working in a network, contact your
system administrator, who can unlock your
system with a Supervisor PIN.

Smart Card lost

Cause

Troubleshooting

Smart Card lost.

►

If you are working in a network, contact your
system administrator, who can boot your
notebook with a Supervisor Smart Card.

Fujitsu

Summary of Contents for LIFEBOOK U937

Page 1: ...System Operating Manual FUJITSU LIFEBOOK U937 ...

Page 2: ...es Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2017 Fujitsu America Inc All rights reserved FPC65 7748 01 ...

Page 3: ...10 Important notes 12 First time setup of your device 17 Working with the notebook 20 Security functions 43 Connecting external devices 49 Removing and installing components during servicing 55 Settings in BIOS Setup Utility 56 Troubleshooting and tips 59 Technical data 66 Manufacturer s notes 69 Appendix 77 Index 88 ...

Page 4: ...marks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc USA The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are either a registered trademarks or tradema...

Page 5: ... Working with the notebook 20 Status indicators 20 Switching the notebook on 22 Switching the notebook off 22 Keyboard 23 Hot keys and function keys 25 F Lock setting 27 Key combinations 28 Virtual number keys 29 Country and keyboard settings 29 Touchpad and touchpad buttons 30 Moving the pointer 30 Selecting an item 30 Executing commands 30 Dragging items 31 Touchscreen LCD screen without touch f...

Page 6: ...ling TPM 47 Smart Card reader 48 Inserting the Smart Card 48 Connecting external devices 49 HDMI port 49 Connecting an external monitor to the dock 50 Connecting USB devices 51 USB port with charging function USB Type C 52 USB port with charging function Anytime USB charge 53 How to remove USB devices correctly 53 Headset port 54 Removing and installing components during servicing 55 Settings in B...

Page 7: ...nufacturer s notes 69 Disposal and recycling 69 Recycling your battery 69 DOC Industry CANADA Notices 70 ENERGY STAR Compliance 71 Declarations of conformity 72 FCC Regulatory Information 73 Regulatory Notes and Statements 73 Canadian Notice Avis pour le Canada 75 Canadian Notice 75 Avis pour le Canada 76 Appendix 77 Before Using the Optional Wireless LAN 77 Wireless LAN Devices Covered by this Do...

Page 8: ...Contents 6 Fujitsu ...

Page 9: ...phone 408 746 6000 Declares that product Base Model Configuration FUJITSU LIFEBOOK U937 Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Fujitsu ...

Page 10: ...Shopping Online Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and ap...

Page 11: ...rd Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross references to...

Page 12: ...f the indicators and connections of the device Please familiarize yourself with these components before you start to work with the device Front 7 6 8 4 4 5 1 3 1 2 1 Microphone 2 Webcam 3 Webcam LED 4 Status indicators 5 ON OFF button 6 Fingerprint sensor optional or palm vein sensor optional 7 Touchpad 8 Touchpad buttons 10 Fujitsu ...

Page 13: ...harging function USB Type C 4 USB port 3 0 with charging function Anytime USB charge 5 Headset port 6 Smart Card reader Right hand side 1 2 3 4 1 Slot for memory cards 2 USB port 3 0 3 LAN connector pull out 4 Security Lock device Bottom 2 1 1 1 Speaker 2 ON OFF button for rechargeable battery recessed Fujitsu 11 ...

Page 14: ... notes Importantnotes Notes This chapter contains essential safety information which must be followed when working with your notebook Other notes also provide useful information which will help you with your notebook 12 Fujitsu ...

Page 15: ...fects and other damage to fertility Wash your hands after using the device Do not place the device on uneven or unstable surfaces Do not place any objects on the device Do not apply any pressure to the device Do not use the corners of the display to move it Turn the display carefully In doing so do not use excessive force Lift and carry the device by holding it at the bottom and not just at the di...

Page 16: ...smitted radio waves can cause an explosion or a fire For further information on how to switch the wireless components on and off refer to chapter Switching the wireless components on and off Page 37 Energy saving Notes Energy Powersaving Switch the notebook off when it is not in use Switch off any connected external devices when they are not in use If you use the energy saving functions the notebo...

Page 17: ...tebook Do not use any other converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the corresponding government office of the country you will be traveling to whether you may use your notebook with its integrated wireless component there Take the necessary travel adapters with you when travel...

Page 18: ...rmal household cleaners and polishes can damage the markings on the keyboard and the device the paintwork or the notebook itself Ensure that no liquid enters the notebook The LCD screen very sensitive to scratches Only clean the display surface with a very soft slightly damp cloth Switch the notebook off Cleaning Instructions Notebook Keyboard Cleaningthetouchpad LCDscreen CrystalViewscreen To pre...

Page 19: ... the instructions on the screen NEVER switch off your device during the first time setup process The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instructions on how to connect external devices...

Page 20: ...ote that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 97 inches away from the device and its AC adapter to ensure adequate ventilation Never cover the ventilation openings of the device Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter Makingready...

Page 21: ...ck on the Fujitsu BonusApps shortcut In the User Account Control dialog confirm with Yes to launch the Fujitsu Bonus Apps utility Select the applications you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications Applications that are already installed appear in grey those that are available for installation ...

Page 22: ...ecting external devices Page 49 for instructions on how to connect external devices such as a mouse and a printer to the notebook Please refer to the notes in the chapter Important notes Page 12 Status indicators Statusindicators The status indicators provide information about the status of the power supply the hard disks and the keyboard functions F 20 Fujitsu ...

Page 23: ...tor Batterysymbol Batteryindicator Battery indicator The indicator lights up white The rechargeable battery is charged to between 51 and 100 of its maximum capacity The indicator light is orange The rechargeable battery is charged to between 13 and 50 of its maximum capacity The indicator lights up red The rechargeable battery is charged to between 0 and 12 of its maximum capacity The indicator is...

Page 24: ...The key combination Fn Scr Lk has been pressed The effect that this key has varies between applications Switching the notebook on Open the LCD screen Switchingon Press the ON OFF button for about one second to switch on the notebook The power on indicator of the notebook is lit Switching the notebook off Back up your data and close all applications before you switch off your device Otherwise data ...

Page 25: ...ng system Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The following illustration shows how to access the different characters on keys with overlaid functions The example applies when the Caps Lock key has not been activated The illustration may differ from your device variant Key Description Backspace The Backspace key de...

Page 26: ...the special functions indicated on overlay keys Fnkey Windows key The Windows key switches between the start screen and the last used application Windowskey Alt key When pressing the Alt key special functions are activated when it is pressed in combination with other keys Context Menu key The Context Menu key opens the menu for the active application Ctrl key When pressing the Ctrl key special fun...

Page 27: ... row on the keyboard is labeled with hot key and function key icons 1 2 3 1 Upper key row 2 Hot key 3 Function key Hot keys Hotkeys The symbols on the top of the keys represent hot keys The hot keys are used to turn on off and control notebook functions such as speakers microphone volume and brightness Hot keys are comfort functions The hot keys can be activated as the primary key function when Wi...

Page 28: ... saving functions Use this hot key to activate the energy saving functions see chapter Using the energy saving functions Page 35 Energysavingfunctions Switch between display outputs Use this hot key to select which screen s is are used for display if an external monitor is connected Screen output is possible only on the LCD screen of the notebook on the LCD screen of the notebook and the external ...

Page 29: ...ith the F Lock key you can set either the hotkeys or the function keys as the primary function for the upper key row F Lock is disabled by default in the delivery state By pressing Fn Esc F Lock is switched on and off When F Lock is switched on it is activated like the Caps Lock key When changing the F Lock setting the primary and secondary key functions change as follows Status Hot key Function k...

Page 30: ...f see chapter F Lock setting Page 27 Switch between open applications This key combination is used to switch between open applications Alt Tab Open Windows Security or Task Manager This key combination opens the Windows Security window or Task Manager Ctrl Alt Del Shift Back tab This key combination moves the cursor back to the previous tab stop Shift Tab Backtab Switch the scroll lock on off This...

Page 31: ...n the virtual number keys you can output the characters shown on the lower right of the keys The key assignment shown below may be different from the keyboard layout of your device variant 7 8 9 4 5 6 1 2 3 0 1 Valid characters when the Num Lk key is not activated 2 Valid characters when the Num Lk key is activated Further information about the status indicators can be found in chapter Status indi...

Page 32: ...te commands They correspond to the buttons on a conventional mouse You can also deactivate the touchpad by pressing key F6 so that you cannot move the pointer on the monitor unintentionally see chapter Hot keys Page 25 Moving the pointer Move your finger on the touchpad Touchpad The pointer will move Selecting an item Move the pointer to the item you wish to select Touchpad Tap the touchpad once o...

Page 33: ...n A resolution which differs from the specification can result in an unclear picture The resolution of the monitor of your notebook is optimally set at the factory Current production technology cannot guarantee an absolutely fault free screen display A few isolated constantly lit or unlit pixels may be present Background lighting LCD screens are operated with background lighting The luminosity of ...

Page 34: ... drag apps or widgets onto the start up screen in this way Double tap To increase the size of a view quickly tap twice on a web page map or another screen If you double tap on a picture in a browser it will be enlarged another double tap makes it smaller again Zoom in Zoom out With some apps you can enlarge the display size by moving two fingers apart on the touchscreen and reduce it by moving you...

Page 35: ...built in battery You can increase the service life of the battery by caring for the battery properly The average battery service life is around 500 charge discharge cycles You can extend the battery service life by taking advantage of the available energy saving functions Charging caring for and maintaining the battery Battery Battery The notebook battery can only be charged if the ambient tempera...

Page 36: ... from the AC adapter of the notebook and if relevant also from the dock Press a pen or a piece of wire e g a paper clip firmly into the opening of the ON OFF button for the battery to switch the system off The device is deactivated Switching the battery on Connect the device to the AC adapter of the notebook or to the dock Switch the device on again 34 Fujitsu ...

Page 37: ... Set the energy saving functions in your Control Panel If you need further information about an option you can get help with most settings by pressing F1 to open the Microsoft Help When the notebook is in energy saving mode the following must be remembered During energy saving mode open data is held in main memory or in a swap file on the hard disk Never switch the notebook off while it is in an e...

Page 38: ...l it click into place The label area must be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Removing the memory card Memorycard To avoid any loss of data always follow the correct procedure for removing the card see the documentation for your ...

Page 39: ... Press the F5 key to change the wireless mode WirelessLAN WirelessLAN Bluetooth Bluetooth The wireless indicator will illuminate when one or more wireless components are switched on If you switch off the wireless components the wireless LAN antenna and the Bluetooth module will also be switched off You can activate and deactivate the installed wireless components individually using the wireless se...

Page 40: ...u can use it to establish a connection to a local network LAN Local Area Network Pull the LAN adapter out of the LAN port on the notebook in the direction of the arrow 2 1 Push the LAN adapter upwards in the direction of the arrow 1 Plug the network cable into the LAN adapter 2 Connect the network cable to your network port Your network administrator can help you to configure and use the LAN conne...

Page 41: ...nd keyboard You need only connect the notebook to the dock in order to work with your peripheral devices Dock connections Dock Connections 1 9 10 8 3 4 5 6 2 7 2 8 1 Combined headphones microphone port 2 USB port 3 0 3 VGA monitor port 4 HDMI port 5 Display Port 6 LAN port 7 USB 3 1 Gen 1 port for data connection only USB Type C 8 ON OFF button with power on indicator 9 DC input connector DC IN 10...

Page 42: ...lace the dock or the AC adapter on a heat sensitive surface Do not expose the dock to extreme environmental conditions Protect the dock against dust humidity and heat Connect the AC adapter to the dock 3 1 2 Connect the AC cable to the AC adapter 1 Plug the AC cable into the power outlet 2 Connect the AC adapter cable to the DC jack DC IN of the dock 3 When the notebook is connected to a dock the ...

Page 43: ... DC IN of the notebook 1 2 Connect one end of the USB cable USB Type C to the USB 3 1 Gen 1 port with charging function USB Type C on the notebook 1 Connect the other end of the USB cable USB Type C to the USB 3 1 Gen 1 port for data connection and power supply USB Type C on the docking station 2 Fujitsu 41 ...

Page 44: ... then shut down your operating system please refer to the manual for the operating system If the notebook cannot be shut down properly press the ON OFF button on the notebook for approx four seconds The notebook will switch off Any data not saved may be lost Separating the notebook from dock Disconnect the supplied USB cable USB Type C from the USB 3 1 Gen 1 port USB Type C on the notebook 42 Fuji...

Page 45: ...covered by your warranty and a charge will be made for assistance Configuring the fingerprint sensor Fingerprintsensor Fingerprintsensor Whether your device has a fingerprint sensor or not depends on the device configuration which you ordered Once purchased your configuration cannot be changed to include the fingerprint sensor Also only the fingerprint sensor or palm vein sensor can be installed w...

Page 46: ...he palm vein sensor 1 Work Place Protect can be found under Fujitsu Bonus Apps The shortcut can be found under Start Fujitsu Extras Application Double click on the shortcut A window with a list of apps is displayed Select Work Place Protect and install the app The software is also available on the Fujitsu Support Site Using the Security Lock Your device comes with a Security Lock mechanism for the...

Page 47: ... you access to some of the functions You can only set up a user password if a supervisor password has already been assigned Calling and using the BIOS Setup Utility is described in the chapter Settings in BIOS Setup Utility Page 56 Assigning the supervisor and user passwords Start the BIOS Setup Utility and go to the Security menu Select the Set Supervisor Password field and press the Enter key Wi...

Page 48: ...eboot with the password removed With the supervisor password you simultaneously deactivate the user password Password protection for booting the operating system With the supervisor password you have set in the BIOS Setup Utility see section Assigning the supervisor and user passwords Page 45 you can also prevent booting of the operating system Operatingsystem Activating system protection Start th...

Page 49: ...g field and press the Enter key Select the Security Chip Enabled entry to enable the TPM Once you have enabled the TPM by rebooting the Clear Security Chip menu item appears If the TPM was already in use you can use Clear Security Chip to clear the holder in the TPM With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take n...

Page 50: ...sword protection but also as a digital signature for encrypting your e mails or for home banking We recommend that you always use two Smart Cards Always keep one of the Smart Cards in a safe place if you are carrying the other Smart Card with you Inserting the Smart Card Do not use force when inserting and removing the Smart Card Make sure that foreign objects do not fall into the Smart Card reade...

Page 51: ...USB devices it is not necessary to switch off the notebook and the device before connecting disconnecting For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of the external devices require special drivers see the operating system and external device documentation HDMI port HDMIport The HDMI port on your...

Page 52: ...Monitor VGAsocket Monitorport Monitorport Analog external monitor port VGA on optional dock Digital Display Port on the optional dock Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then the notebook You can also switch back and forth between the external monitor and the LCD screen of the no...

Page 53: ... data transfer rate of 12 Mbps USB 2 0 has a data transfer rate of up to 480 Mbps USB 3 0 has a data transfer rate of up to 5 Gbps USB 3 1 generation 1 has a data transfer rate of up to 5 Gbps USB 3 1 generation 2 has a data transfer rate of up to 10 Gbps Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cabl...

Page 54: ...f if the USB Type C Power Delivery on System Off function is activated in the Advanced Miscellaneous Configurations menu of the BIOS Setup Utility Calling up and using the BIOS Setup Utility is described in section Settings in BIOS Setup Utility Page 56 USB devices are hot pluggable This means you can connect and disconnect the cables of USB devices while the operating system is running Additional...

Page 55: ...external USB device is being charged The AC adapter must already be connected when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephony require a driver in order to utilize the USB charging function In this case the USB charging function will not work when the notebook is switche...

Page 56: ...e headset port Connect the audio cable to the external device Connect the audio cable to the headset port on the notebook The internal speakers are disabled If you buy a cable from a specialized dealer please note the following information The headset port on your notebook is a 3 5 mm jack If you want to connect a headset headphones or speaker you will need a 3 5 mm jack plug 54 Fujitsu ...

Page 57: ...nd installing components during servicing Only qualified technicians should repair your notebook Unauthorized opening or incorrect repair may greatly endanger the user electric shock fire risk and will invalidate your warranty Components Incaseofservice Fujitsu 55 ...

Page 58: ...tebook System Set calendar clock configure SATA drive Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Reboot the device switch off on or reboot the operating system BIOSSetupUtility Depending on the se...

Page 59: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Page 60: ...rd entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Utility...

Page 61: ...he BIOS Setup settings after receiving the notebook Your system configuration and all peripheral devices connected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimize components and equipment in terms of weight space and energy requirements Depending on the particular configurat...

Page 62: ...n set the date and time in the Main menu Date and time are still set incorrectly after switching on the notebook Please contact your sales outlet or our hotline service desk When certain characters are entered on the keyboard only numerals are written Cause Troubleshooting The virtual number keys of your device are activated see Virtual number keys Page 29 Press the Num button The notebook s LCD s...

Page 63: ...cable is properly connected to the notebook and the external monitor if it is plugged in with a connector Switch on the external monitor and the notebook The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application program Terminate the application program un...

Page 64: ...ram or restart the notebook by restarting the operating system or switching the device off and back on again The battery is dead Charge the battery or Connect the AC adapter to the notebook The printer does not print Printerdoesnotprint Cause Troubleshooting The printer is not switched on Make sure that the printer is switched on and ready for operation refer to the documentation supplied with the...

Page 65: ...elp files Smart Card reader is not recognized Cause Troubleshooting Smart Card inserted incorrectly Make sure you have inserted your Smart Card into the Smart Card reader with the chip facing upwards downwards device dependent Check whether the Smart Card you are using is supported Your Smart Card must comply with the ISO standard 7816 1 2 3 and 4 Smart Card PIN forgotten Cause Troubleshooting PIN...

Page 66: ... Select OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The settings of the hard disk drive are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard co...

Page 67: ...en prompted to do so Real time clock error Contact your sales outlet or our customer service center nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service center System battery is dead Replace and run SETUP Contact your sales outlet or our customer service center System cache error Cache disabled Contact your sales outlet or our customer service ...

Page 68: ...ry without touch function approximately 2 03 lbs 920 g Device with 4 cell rechargeable battery with touchscreen approximately 2 09 lbs 950 g Main memory Slots Maximum 20 GB DDR4 SO DIMM 1 fixed slot with 4 GB soldered 1 slot with 260 pin DDR4 2133 MHz SO DIMM 4 GB 8 GB or 16 GB modules The data sheet for the device provides further technical data You can download the datasheet for your device from...

Page 69: ... MHz 802 11a 4900 5850 MHz 802 11a 2 4 GHz 5 GHz Typical operating distances 802 11a 40 ft 12 m 54 Mbps 300 ft 91 m 6 Mbps 802 11ac 40 ft 12 m 54 Mbps 300 ft 91 m 6 Mbps 802 11b 100 ft 30 m 11 Mbps 300 ft 91 m 1 Mbps 802 11g 100 ft 30 m 54 Mbps 300 ft 91 m 1 Mbps 802 11n Estimated double the operating distance of 802 11g and 802 11a in their respective frequencies Number of channels 802 11a 8 inde...

Page 70: ...ich guarantees the interconnectivity of wireless LANs Wi Fi Alliance was passed The operating distances given above increase or decrease depending on factors such as the number of walls reflecting material or interference by external RF sources Network key encryption WEP occurs with the number of bits given above after deduction of the fixed length of 24 bits the user may however also set 40 or 10...

Page 71: ...attery Recycling Corporation RBRC a nonprofit public service organization dedicated to protecting our environment by recycling old batteries at no cost to you RBRC has drop off points at many convenient locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to th...

Page 72: ...your notebook equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a ...

Page 73: ...er goes into Sleep mode after 10 minutes When going into Sleep mode the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also make...

Page 74: ...th SAR or general population uncontrolled exposure limits of FCC rules and KDB procedures tested in accordance with IEEE1528 2013 standards This device has been tested and meets the FCC IC RF exposure guidelines when tested with the device operation conditions 1 1 Declaration of conformity 72 Fujitsu ...

Page 75: ... use of this Wireless LAN device must be in strict accordance with the instructions included in the user documentation provided with the product Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user s authority to operate the equipment The manufacturer is not responsible for any radio or television interference caused by unauthorized...

Page 76: ...he equipment and the receiver 3 Connect the equipment to an outlet on a circuit different from the one the receiver is connected to 4 Consult the dealer or an experienced radio TV technician for help FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices There is no proof however that thes...

Page 77: ...ng interference that may cause undesirable operation Modifications not expressly authorized by Fujitsu America Inc may invalidate the user s right to operate this equipment Restrictions concernant l exportation Ce produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré du Canada ou des États Unis sans un permis d exportation du département du commerce des États Un...

Page 78: ...ystèmes mobiles par satellite fonctionnant sur un même canal En outre les utilisateurs doivent prendre garde au fait que les radars de grande puissance sont considérés comme des utilisateurs principaux ce qui signifie qu ils sont prioritaires des bandes 5 250 5 350 MHz et 5 650 5 850 MHz et qu ils pourraient causer des interférences et ou des dommages aux appareils de réseau exempts de licence 76 ...

Page 79: ...y to ensure its correct operation Keep this manual in a safe place for future reference Wireless LAN Devices Covered by this Document This document is applicable to systems containing the following device Intel Dual Band Wireless AC 8265 BT v4 1 Characteristics of the WLAN Device This device is compliant with SAR for general population uncontrolled exposure limits This device has been tested and m...

Page 80: ...rk connectivity between multiple computers Ad Hoc mode requires that the SSID network authentication and encryption key settings are identically configured on all computers in the Ad Hoc network Access Point Infrastructure Mode Infrastructure mode refers to a wireless network architecture in which devices communicate with wireless or wired network devices by communicating through an Access Point I...

Page 81: ...tes in the 2 4 GHz ISM band and the 5 GHz lower middle and upper UNII bands Microwave ovens may interfere with the operation of WLAN devices since they operate in the same 2 4 GHz frequency range as IEEE802 11b g n devices Interference by microwaves does not occur with IEEE802 11a radio which operates in the 5 GHz RF band Wireless devices that transmit in the 2 4 GHz range may interfere with opera...

Page 82: ...red to establish a wireless network connection using the software integrated in Windows The software supports the current industry standard security solutions Pre defined parameters are required for this procedure Consult your network administrator for these parameters 1 Windows 10 In the Modern Start screen press the key combination Windows X and select Control Panel from the menu 2 When the disp...

Page 83: ...ss Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shorte...

Page 84: ...erlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP u...

Page 85: ...n and is exempt from the criteria for minimum distance because of its low power consumption The transmitter used in this system must not be operated together with other antennas or transmitters Canadian Notice To prevent radio interference to licensed services this system is designed for use in indoor spaces in buildings and not directly at window openings to allow a maximum shielding Warranty Use...

Page 86: ...d you recently installed an app driver or update Restore from a system restore point Your PC isn t working well and it s been a while since you installed anything new Reset your PC Your PC won t start and you ve created a recovery drive Use a recovery drive to reinstall Windows Your PC won t start and you haven t created a recovery drive Use installation media to reinstall Windows Restore from a s...

Page 87: ...tall Windows Note This process utilizes the USB Recovery Drive that you created in the previous section Create a Recovery Drive 1 To reset your PC select Settings Update security Recovery Advanced startup Restart now If that doesn t fix the problem try Troubleshoot Recover from a drive This will remove your personal files apps and drivers you installed and changes you made to settings If you repar...

Page 88: ... downloaded yet 2 When the software packages are downloaded from the web it is important to download the Auto Installer Software package and the model language specific Readme file if you prefer to auto install the software 3 It is important to have the extracted Auto Installer software package folder and Readme file in the same location as the other software folders Otherwise auto installation of...

Page 89: ...Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view and download the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM utility go to the support site http support fujitsupc com CS Portal support do srch DOWNLOADS Fujitsu 87 ...

Page 90: ...tor 22 Caps Lock key 24 Choose a location 18 Cleaning 16 Cleaning the touchpad 16 Components Installing Removing 55 Configuration BIOS Setup Utility 56 Configuring hardware 56 Configuring system 56 Connecting audio devices 54 Connecting headphones 54 Connections Dock 39 Crystal View screen cleaning 16 Ctrl Alt Del 28 Cursor control 24 Cursor keys 24 D Date not correct 60 Declarations of conformity...

Page 91: ...6 removing 36 Microphone 37 Mobile operation 14 Monitor connecting 50 no image 61 remains blank 61 unstable image 61 Monitor port see VGA socket 50 N Notebook before traveling 15 cleaning 16 does not start 62 not working 62 operating 20 switching off 22 transporting 14 Notes 12 disposal recycling 69 Energy saving 14 LCD screen 31 Transport 14 Num Lock indicator 21 Num lock display 29 Numeric keypa...

Page 92: ...tup Utility 56 T Tab key 23 Technical data 66 AC adapter 67 notebook 66 The wireless connection to a network does not work 63 Time not correct 60 Tips 59 Touchpad 26 30 buttons 30 dragging items 31 executing commands 30 moving the pointer 30 selecting an item 30 switch off 26 Touchpad keys 26 TPM 47 Transport 14 Damage during transportation 17 Traveling notebook 15 Troubleshooting 59 Trusted Platf...

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