Fujitsu LIFEBOOK U9311 Operating Manual Download Page 73

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Troubleshooting and tips

The notebook cannot be started

Notebook

Cause

Troubleshooting

The battery is dead.

►

Connect the notebook to the mains voltage
via the mains adapter and charge the
battery.

The power adapter is not connected correctly.

►

Check whether the mains adapter is
connected correctly to the notebook.

►

Switch the notebook on.

The notebook stops working

Notebook

Energysaving mode

Cause

Troubleshooting

Notebook is in energy saving mode.

►

Leave energy saving mode.

An application programme has caused the
malfunction.

►

Close the application program or restart
the notebook (by restarting the operating
system or switching the device off and back
on again).

The battery is dead.

►

Connect the notebook to the mains voltage
via the mains adapter and charge the
battery.

The printer does not print

Printerdoesnotprint

Cause

Troubleshooting

The printer is not switched on.

►

Make sure that the printer is switched
on and ready for operation (refer to the
documentation supplied with the printer).

The printer is not connected correctly.

►

Check that the data cable connecting
the notebook to the printer is properly
connected.

The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.

►

Check that the data cable connecting
the notebook to the printer is properly
connected.

►

Check whether the correct printer driver is
loaded (refer to the printer documentation).

Fujitsu

Summary of Contents for LIFEBOOK U9311

Page 1: ...System Operating Manual FUJITSU LIFEBOOK U9311 ...

Page 2: ... found on the Internet at http www fujitsu com fts You can find driver updates at http support ts fujitsu com download Should you have any technical questions please contact our Hotline Service Desk http support ts fujitsu com contact servicedesk Your sales partner Your sales office We hope you enjoy working with your new Fujitsu system ...

Page 3: ......

Page 4: ...porter Fujitsu Technology Solutions GmbH Mies van der Rohe Straße 8 80807 Munich Germany http www fujitsu com fts Copyright Fujitsu Client Computing Limited 2021 All rights reserved Publication Date 03 2021 Edition 1 ...

Page 5: ...t notes 12 First time setup of your device 16 Working with the notebook 19 Security functions 46 Connecting external devices 53 Removing and installing components during servicing 59 Settings in BIOS Setup Utility 60 Troubleshooting and tips 65 Technical data 73 Manufacturer s notes 75 Index 76 ...

Page 6: ... USA and or other countries TM The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc in the United States and other countries Bluetooth and the Bluetooth logo are registered trademarks of Bluetooth SIG Inc Adobe Reader is a trademark of Adobe Systems Incorporated USB Type C and USB C are trademarks...

Page 7: ...1 Notebook switching off 21 Keyboard 22 Virtual numeric keypad 24 Function keys and key combinations 25 F Lock setting 27 Keyboard with backlight 27 Country and keyboard settings 27 Touchpad and touchpad buttons 28 Moving the pointer 28 Selecting an item 28 Executing commands 28 Dragging items 29 Touchscreen LCD screen without touch function device dependent 29 Using fingers 30 WebCam and Infrared...

Page 8: ...d protection for booting of the operating system 50 Password protection for the hard disk 50 Trusted Platform Module TPM device dependent 51 Enabling TPM 51 Disabling TPM 51 SmartCard reader optional 52 Inserting the SmartCard 52 Connecting external devices 53 HDMI port 53 Connecting an external monitor to the port replicator 54 Connecting USB devices 55 USB port Intel ThunderboltTM 4 with chargin...

Page 9: ...The external monitor is blank or the image is unstable 68 The notebook cannot be started 69 The notebook stops working 69 The printer does not print 69 The wireless connection to a network does not work 70 SmartCard reader is not recognised 70 SmartCard PIN forgotten 70 SmartCard lost 70 Error messages on the screen 71 Technical data 73 LIFEBOOK 73 Rechargeable battery 73 Mains adapter notebook co...

Page 10: ...Contents 6 Fujitsu ...

Page 11: ... properties Information on the connections and user components of your notebook can be found in Ports and controls Page 9 Further information The Windows drivers for your device can be found on our Internet site The factory installation of your device does not support any other operating system Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used Softw...

Page 12: ...e123 or a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font indicates cross references to another section e g Safety information cross references to an exter...

Page 13: ...arise yourself with these components before you start to work with the device Front 9 8 5 6 1 3 4 1 2 2 10 7 1 Infrared camera sensors optional 2 Microphone optional 3 WebCam optional with webcam shutter 4 WebCam LED optional 5 Status indicators 6 ON OFF button 7 Fingerprint sensor optional or palm sensor optional 8 Touchpad buttons 9 Touchpad 10 Ambient light sensor optional Fujitsu 9 ...

Page 14: ...ort USB Type C 3 Battery status indicator mains connection 4 HDMI port 5 USB 3 2 Gen1 port with charging function USB Type A Anytime USB charge 6 Headset jack 7 Power on indicator Standby 8 SmartCard reader optional Right side 1 4 2 3 1 Slot for SIM cards optional 2 Slot for memory cards 3 USB port 3 2 Gen1 USB Type A 4 LAN port 10 Fujitsu ...

Page 15: ...Ports and controls Bottom 2 1 1 1 Loudspeaker 2 Off button for the battery recessed Fujitsu 11 ...

Page 16: ...nings are not obstructed Read the information on the ambient conditions in the Technical data Page 73 and First time setup of your device Page 16 before preparing your notebook for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the notebook Page 15 Pay attention to the additional safety notes for devices with wireless c...

Page 17: ... flammable gases or into hazardous environments e g petrol station paintshops as the transmitted radio waves can cause an explosion or a fire For information on how to switch radio components on and off see chapter Switching the wireless components on and off Page 39 Energy saving Notes Energy Energysaving Switch the notebook off when it is not in use Switch off external connected devices if you a...

Page 18: ... If this is not the case obtain the appropriate mains adapter for your notebook Do not use any other voltage converter Check whether the local mains voltage and the power cable are compatible If this is not the case buy a power cable that matches the local conditions Contact the relevant authorities of the country you will be travelling in as to whether you may operate the radio component integrat...

Page 19: ...Only clean the display surface with a very soft slightly damp cloth Switch the notebook off Cleaning Notes Notebook Keyboard Touchpad LCDscreen CrystalViewdisplay To prevent accidental activation of the device remove the power plug of the mains adapter from the power socket The surface may be cleaned with a dry cloth If particularly dirty use a damp cloth that has been dipped in water mixed with m...

Page 20: ...ollow the instructions on the screen NEVER switch off your device during the first time setup process The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instructions on how to connect external de...

Page 21: ...rtain types of delicate surfaces Keep other objects at least 100 mm 3 94 inches away from the device and its mains adapter to ensure adequate ventilation Never cover the ventilation slots of the device Do not expose the device to extreme environmental conditions Protect the device from dust humidity and heat Mains adapter connecting Preparingforoperation Mainsadapter Observe the safety notes in th...

Page 22: ... DO NOT restart the device unless you are requested to do so To make it easier to use your device for the first time the operating system is pre installed on the hard disk Switch on your device During installation follow the instructions on screen If a Windows operating system is installed on your device you will find more information on the system and drivers help programmes updates manuals etc o...

Page 23: ...hapter entitled Connecting external devices Page 53 for instructions on how to connect devices such as a mouse and a printer to the notebook Please refer to the notes in Important notes Page 12 Status indicators Statusindicators The status indicators provide information about the status of the power supply the hard disk and the keyboard functions F Fujitsu 19 ...

Page 24: ...ttery abnormality error The indicator flashes red Batterystatusindicator Batterysymbol Batteryindicator F F Lock indicator Indicator FLock The indicator lights up The key combination Fn F has been pressed Instead of the imprinted standard functions of the function keys the Fn functions can be executed by pressing the keys directly see chapter Function keys and key combinations Page 25 Num Lock ind...

Page 25: ... on The power on indicator is lit Notebook switching off Back up your data and close all applications before you switch off your device Otherwise data might be lost Shut down the operating system correctly Notebook If the notebook does not switch itself off automatically press the ON OFF button for about 5 10 seconds Close the LCD screen Fujitsu 21 ...

Page 26: ...unctions of an enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of keys refers to Windows Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The figure below shows how to access the different characters on keys with overlaid functions The example applies when the Caps ...

Page 27: ... the character printed on the upper left of the key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again Shiftkey CapsLock Shift key The Shift key causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key appears when that key is pressed Shiftkey Shift Fn key The Fn key activates the Fn...

Page 28: ...characters when the Num key is not activated 2 Valid characters when the Num key is activated Further information about the status indicators can be found in chapter Status indicators Page 19 Default settings With default settings each button must be pressed in combination with Fn in order to enter the characters of the virtual numeric keypad In the BIOS setup utility you can enable the function t...

Page 29: ...he speaker of the notebook off and on F2 Loudspeakers Loudspeakers Decrease volume This function key reduces the volume of the built in loudspeakers F3 Volume Increase volume This function key increases the volume of the built in loudspeakers F4 Volume Switching the wireless components on off This function key switches the wireless components off or on F5 Wirelesscomponents Wirelesscomponents Swit...

Page 30: ...e current screen display and saves it to the clipboard Num Lock This function key activates the virtual number block The characters found on the upper right of the keys are then output Combination Description Switch between open applications Use this key combination to switch between several open applications Alt Tab Alt Ctrl Del Windows security Task Manager This key combination opens the Windows...

Page 31: ...ondary behaviour They are used by pressing Fn the hot key The function keys become the primary behaviour They are used by simply pressing the corresponding function key The F Lock toggle function can be deactivated in the BIOS setup utility If the F Lock toggle function is deactivated the F Lock symbol is continuously on and the function keys become the primary function To do so in the Advanced Ke...

Page 32: ...pond to the buttons on a conventional mouse You can also deactivate the touchpad with the F6 key so that you cannot unintentionally move the pointer on the screen see chapter Function keys and key combinations Page 25 Moving the pointer Move your finger on the touchpad Touchpad The pointer will move Selecting an item Move the pointer to the item you wish to select Touchpad Tap the touchpad once or...

Page 33: ...ample A screen with an HD resolution of 1366 x 768 has 1366 x 768 1049088 pixels Each pixel consists of three subpixels red green and blue making a total of about 3 million subpixels According to ISO 9241 307 class II a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix 1 light subpixel counts as 2 dark subpixels are allowed to be defective Pixel...

Page 34: ...tance drag apps or widgets onto the home page in this way Double tap To enlarge a view quickly tap twice on a web page map or another screen When you double tap on an image in a web browser it will be enlarged and another double tap will make it smaller again Zoom in Zoom out With some apps you can enlarge the display size by moving two fingers apart on the touchscreen and reduce it by moving your...

Page 35: ...on The webcam has a sliding shutter with which the camera can be covered The picture quality depends on the lighting conditions and the software being used You can only operate the webcam with a particular application e g an Internet telephony program or a video conferencing program which supports a webcam When using the webcam the notebook support must not wobble The webcam automatically adjusts ...

Page 36: ...echargeable battery is less than 90 and the mains adapter is connected the battery will be charged to 100 When the battery state of charge is low a message from the operating system appears If you do not connect the mains adapter within about 5 minutes of the message appearing your notebook will automatically switch off monitoring the battery charging level Battery Batterystatusmeter Windows also ...

Page 37: ...the following must be remembered During power saving mode open files are held in the main memory or in a swap file on the hard disk Never turn off your notebook while it is in a power saving mode If the built in battery is nearly empty close the open files and do not go into power saving mode If you do not intend to use your notebook for a long period of time Exit power saving mode if necessary vi...

Page 38: ...oise created by the fan is reduced Call up the BIOS Setup Utility In the menu Advanced Miscellaneous Configurations select the Fan Control function Choose the setting Normal or Silent Instructions for how to call up and operate the BIOS Setup Utility can be found in chapter Settings in BIOS Setup Utility Page 60 With the Fujitsu Utility Function Manager you can also switch between these two settin...

Page 39: ... feel it click into place The label area must be facing upward Do not apply any force otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Removing the memory card Memorycard In order to protect your data always follow the correct procedure for removing the card see the documentation for your o...

Page 40: ...chapter Ports and controls Page 9 Please refer to chapter Function keys and key combinations Page 25 for information on setting the volume and also enabling disabling the loudspeakers using key combinations When you connect headphones or external speakers the built in speakers are disabled Information on connecting headphones and a microphone can be found in Connecting external devices Page 53 36 ...

Page 41: ...upplied by the provider of the SIM card Inserting the SIM card Switch off the battery so that the device is currentless see Switch the battery off and on Page 32 2 3 1 4 Open the cover of the SIM card slot 1 and pull the SIM card holder out 2 Place the SIM card in the carrier 3 and slide the SIM card fully home into the slot as shown The contacts point upwards The SIM card does not latch into plac...

Page 42: ...and on Page 32 1 2 3 4 Open the cover of the SIM card slot 1 Pull the SIM card holder 2 out of the slot in the direction of the arrow and remove the SIM card 3 Push the SIM card holder into the SIM card slot and close the cover of the SIM card slot 4 Switch the battery on again see chapter Switch the battery off and on Page 32 38 Fujitsu ...

Page 43: ... provider Setting up WLAN access Requirement A WLAN must be available and you must have the corresponding access information Information on configuring the WLAN access can be found in the documentation for your operating system Access via LTE 5G optional You can purchase the accessories for LTE reception from your retailer or your Fujitsu Technology Solutions dealer If you have ordered an LTE or 5...

Page 44: ...Area Network 1 2 Open the holder for the LAN connector 1 Connect the network cable to the LAN adapter 2 Connect the network cable to your network port Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer Use a shielded network cable CAT 5e 40 Fujitsu ...

Page 45: ... by the Port Replicator include standard ports for monitor audio and other USB devices such as mouse and keyboard You need only connect the notebook to the Port Replicator in order to work with your peripheral devices In addition to the Thunderbolt 3 or Thunderbolt 4 port replicator described here this system also supports a USB type C port replicator which is also connected to the system via the ...

Page 46: ...FF switch with power on indicator 11 Security Lock Device 12 USB Intel Thunderbolt port for data connection and power supply for the notebook USB Type C Gen4 13 Combined headphones microphone port Charge level indicator on the Thunderbolt Port Replicator PortReplicator Statusindicator Power indicator Status lit Connected notebook is switched ON flashing Connected notebook is switched ON in sleep m...

Page 47: ...e Please note that the port replicator s rubber feet may mark certain types of surface Never place the port replicator and the mains adapter on a heat sensitive surface Do not expose the port replicator to extreme environmental conditions Protect the port replicator from dust humidity and heat Connecting the power adapter to the Thunderbolt Port Replicator 3 1 2 Connect the power cable 1 to the po...

Page 48: ...nd power supply USB Type C on the port replicator 2 Use only the Thunderbolt cable supplied with your Thunderbolt Port Replicator for the connection from the notebook to the Thunderbolt Port Replicator in order to ensure an error free connection When the notebook is connected to a Port Replicator the operating system creates a hardware profile for the Docked mode In this profile for example the se...

Page 49: ...t port replicator Press the ON OFF button on the port replicator to switch the notebook on Disconnecting the notebook from the Thunderbolt Port Replicator Disconnect the supplied Thunderbolt cable USB Type C from the Thunderbolt port USB Type C on the notebook Fujitsu 45 ...

Page 50: ...ssword Severity setting from Strong to Stringent in the Security BIOS Setup Utility menu the Fujitsu Service Desk can no longer reset the password In this case the system can remain permanently unusable Therefore Fujitsu recommends to generally set up a supervisor password with the setting Password Severity Strong Configuring the fingerprint sensor Fingerprintsensor Fingerprintsensor Whether or no...

Page 51: ...in and fingerprint sensor is available on the Internet at https support ts fujitsu com After selecting the product and the operating system you will find the software under Downloads Applications Tools and Utilities Using the Security Lock Your device comes with a Security Lock mechanism for the Kensington Lock Cable You can use the Kensington Lock Cable a sturdy steel cable to help protect your n...

Page 52: ... the Fujitsu Service Desk can no longer reset the password In this case the system can remain permanently unusable Therefore Fujitsu recommends to generally set up a supervisor password with the setting Password Severity Strong Protecting BIOS Setup Utility supervisor and user password If you have opened these operating instructions on the screen we recommend that you print them out You cannot cal...

Page 53: ...en the BIOS Setup Utility Please note that the user password only provides access to a few of the BIOS settings Changing the supervisor or user password You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password Password Supervisorpassword Userpassword Call the BIOS Setup Utility and go to the Security menu When changing the password p...

Page 54: ... You will be prompted to enter your password the supervisor password Deactivating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Password on Boot option and press the Enter key Select the Disabled option and press the Enter key If you do not want to change any other settings you can exit BIOS Setup Utility Select the Save Changes Exit option u...

Page 55: ...y Chip menu option appears With Clear Security Chip you can delete the owner in the TPM if the TPM has already been used With Enabled all secret keys generated by applications e g SRK Storage Root Keys AIK Attestation Identity Keys etc are deleted Please note that you will then no longer be able to access the data you have encrypted with the keys based on that holder Select the Exit Saving Changes...

Page 56: ...rder to be able to take advantage of all the security features of your notebook you will need a CardOS SmartCard from Fujitsu The SmartCard can only be used with a PIN offering maximum protection even if you lose the SmartCard In order to maximise your security the CardOS SmartCard is disabled if three incorrect attempts are made to enter the PIN When you use the CardOS SmartCard for the first tim...

Page 57: ...sary to switch off the notebook and the device before connecting disconnecting For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of the external devices require special drivers see the operating system and external device documentation HDMI port HDMIport The HDMI port on your notebook or on the optiona...

Page 58: ...rt Monitorport Digital DisplayPort on optional Port Replicator Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then the notebook You can also switch between the external monitor and the LCD monitor of the notebook see chapter Function keys and key combinations Page 25 You can display the sam...

Page 59: ... transfer rate of 12 Mbit s USB 2 0 has a data transfer rate of up to 480 Mbit s USB 3 0 has a data transfer rate of up to 5 Gbit s USB 3 2 Gen1 has a data transfer rate of up to 5 Gbit s USB 3 2 Gen2 has a data transfer rate of up to 10 Gbit s Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB ...

Page 60: ...er Delivery on System Off Instructions for how to call up and operate the BIOS Setup Utility can be found in section Settings in BIOS Setup Utility Page 60 With the USB Type C Port Replicator available as an accessory the notebook can be supplied with power via this USB port USB devices are hot pluggable This means you can connect and disconnect the cables of USB devices while the system is runnin...

Page 61: ...more quickly if an external USB device is being charged The power supply unit must already be connected when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephones require a driver in order to utilise the USB charging function In this case the USB charging function will not work w...

Page 62: ...r notebook Connect the audio cable to the external device Connect the audio cable to the headset port of the notebook The internal loudspeakers are disabled If you buy a cable from a retailer please note the following information The headset port on your notebook is a 3 5 mm jack socket If you want to connect a headset headphones or loudspeakers you will need a 3 5 mm jack plug 58 Fujitsu ...

Page 63: ...g and installing components during servicing Only qualified technicians should repair your notebook Unauthorised opening or incorrect repair may greatly endanger the user electric shock fire risk and will invalidate your warranty Components Servicing Fujitsu 59 ...

Page 64: ... processor and notebook System Set calendar and clock configure SATA drive Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Start the device switch off on or reboot the Operating System BIOSSetupUtility...

Page 65: ... BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu in which you would like to configure settings The menu is displayed on the screen Select the option that you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes yo...

Page 66: ...ndard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard changes without exiting the BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exitBIOS Setup Utili...

Page 67: ...ter Reboot Then select Save Changes and Exit in the menu Save Exit Exit to initiate a reboot and start Erase Disk Because of the reboot the Erase Disk will be started You have the option to interrupt the process during the user selection After the application starts the Administrator Supervisor password must be entered for security reasons A dialogue field appears in which a particular several or ...

Page 68: ...rnal USB stick Select whether a status report should be written to the USB stick The user can select the following tasks which should be run by the system after the deletion process Reset administrator and user password Load BIOS setup defaults Shutdown the Computer Exit Erase Disk with no additional options upon completion Select the function which you require The deletion process starts 64 Fujit...

Page 69: ...nnected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimise components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly reduced compared to a desktop PC i...

Page 70: ...l be deleted We advise you to backup your files to an external hard drive or CD DVD disk before you start Switch the notebook on Depending on the Fast Boot setting in the BIOS Setup utility the following information may appear on the screen during start ESC Diagnostic screen F12 Boot Menu F2 BIOS Setup When this message appears press the function key F12 Insert the Windows Recovery CD into the opt...

Page 71: ...ching on the notebook Please contact your sales outlet or our Hotline Service Desk When certain characters are entered on the keyboard only numerals are written Cause Troubleshooting The virtual numeric keypad of your device is activated see Virtual numeric keypad Page 24 Press the Num key The notebook s LCD screen remains blank LCDscreen LCDscreenistoodark Cause Troubleshooting Monitor is switche...

Page 72: ...he data cable is properly connected to the notebook and the external monitor if it is plugged in with a connector Switch on the external monitor and the notebook The external monitor is blank or the image is unstable Screen Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application program Stop the application program ...

Page 73: ...e operating system or switching the device off and back on again The battery is dead Connect the notebook to the mains voltage via the mains adapter and charge the battery The printer does not print Printerdoesnotprint Cause Troubleshooting The printer is not switched on Make sure that the printer is switched on and ready for operation refer to the documentation supplied with the printer The print...

Page 74: ...ponent can be found in the help files SmartCard reader is not recognised Cause Troubleshooting Chip card inserted incorrectly Check if you inserted your SmartCard into the SmartCard reader correctly Check whether the SmartCard you are using is supported Your SmartCard must comply with the ISO standard 7816 1 2 3 and 4 SmartCard PIN forgotten Cause Troubleshooting PIN forgotten If you are working i...

Page 75: ... OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The settings of the hard disk drive are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard controlle...

Page 76: ...to do so Real time clock error Contact your sales outlet or our customer service centre nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service centre System battery is dead Replace and run SETUP Contact your sales outlet or our customer service centre System cache error Cache disabled Contact your sales outlet or our customer service centre Syste...

Page 77: ...ith 50 Wh battery Main memory LPDDR4 memory with 8 16 or 32 GByte soldered The data sheet for the device provides further technical data You can find the data sheet on your device or you can download it from the Internet at http www fujitsu com fts support Rechargeable battery You can find information on the batteries used in your device on the Internet at http www fujitsu com fts support 4 cell b...

Page 78: ...ns adaptor Thunderbolt port replicator optional Connect only the 170 W mains adapter to the Port Replicator The following technical data applies to the mains adapter supplied with the Port Replicator which you can order separately Primary Rated voltage 100 V to 240 V automatic Nominal frequency 50 Hz to 60 Hz automatic Maximum rated current 2 5 A Secondary Nominal power 170 W Rated voltage 20 V Ma...

Page 79: ... note that TCO certified systems bear the TCO certified logo Further information is given in the TCO certified manual appendix at http support ts fujitsu com Manuals SAR limit value Specific Absorption Rate SAR Body SAR value 2W kg Certification markings Certificationmarkings Certification markings are listed as applicable in the Manual Appendix Additional Certifications supplement If such marking...

Page 80: ...dicator 20 Certification markings 75 Cleaning 15 Components installing removing 59 Configuration BIOS Setup Utility 60 Connecting audio devices 58 Connecting headphones 58 Crystal View display cleaning 15 Ctrl Alt Del 26 Cursor control 23 Cursor keys 23 D Date is incorrect 67 Device setting up 17 Disable microphone 25 E Enable microphone 25 Energy energy saving 13 Energy saving 13 Energy saving fu...

Page 81: ...remains blank 68 Monitor port see VGA connection socket 54 N Notebook before you travel 14 cannot be started 69 cleaning 15 stops working 69 switching off 21 transporting 14 using 19 Notebook operation 19 Notes 12 cleaning 15 disposal recycling 75 energy saving 13 LCD screen 29 Safety 12 transport 14 Num Lock indicator 20 24 Numeric keypad 22 see Virtual numeric keypad 24 O Operating system activa...

Page 82: ...Certified 75 Technical data 73 Mains adapter 74 notebook 73 The wireless connection to a network does not work 70 Time not correct 67 Tips 65 Toggle output screen 26 Touchpad 25 28 buttons 28 cleaning 15 dragging items 29 executing commands 28 moving the pointer 28 selecting an item 28 switch off 25 Touchpad buttons 25 TPM 51 Transport Transport damage 16 Transportation 14 Travel notebook 14 Troub...

Page 83: ...Index Fujitsu 79 ...

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