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L i f e B o o k P 5 0 0 0 N o t e b o o k – S e c t i o n S i x
TROUBLESHOOTING TABLE
Problem
Page
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 76
DVD/CD-RW Drive Problems . . . . . . . . . . . . . . page 76
Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 77
Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 77
Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 77
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 78
Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . page 78
Problem
Page
USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 78
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 78
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 79
Shutdown and Startup Problems . . . . . . . . . . . . page 80
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 81
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 83
Problem
Possible Cause
Possible Solutions
Audio Problems
There is no sound coming
from the built-in speakers.
The volume is turned too low.
Adjust the volume control on your notebook.
The software volume control is
set too low.
Adjust the sound volume control settings in your
software, operating system and applications.
Headphones are plugged into
your notebook.
Plugging in headphones disables the built-in
speakers, remove the headphones.
BIOS audio settings
are incorrect.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu.
(See
BIOS Setup Utility on page 25 for more information)
Software driver is not
configured correctly.
Refer to your application and operating system
documentation for help.
DVD/CD-RW Drive Problems
LifeBook notebook fails to
recognize DVD/CD-RW
drive
Protective sheet is still in the
DVD/CD-RW drive tray.
Replace DVD/CD-RW disc in tray.
DVD/CD-RW disc is not
pushed down onto raised
center circle of the drive.
Open DVD/CD-RW tray and re-install
DVD/CD-RW disc properly.
DVD/CD-RW drive tray is not
latched shut.
Push on the front of the DVD/CD-RW drive tray
until it latches.
Incorrect DVD Player or no
DVD Player software is
installed.
Install DVD Player software.
(See “DVD/CD-RW
Combo Drive Software” on page 34 for more informa-
tion.)
Wrong drive designator was
used for DVD/CD-RW drive in
the application.
Verify the drive designator used by the application is
the same as the one used by the operating system.
When the operating system is booted from a DVD/
CD, drive designations are automatically adjusted.
Windows DVD/CD-RW auto
insertion function is disabled.
Start the DVD/CD-RW drive from the desktop or
application software or re-enable the Windows
DVD/CD-RW auto insertion function.
(See Auto
Insert Notification Function on page 36 for more
information)
DVD/CD-RW disc is dirty or
defective.
Wipe disc with a non-abrasive CD cleaning cloth
and reinsert. It if still will not work try another disc
in the drive.
P5020.book Page 76 Friday, September 12, 2003 4:43 PM
Summary of Contents for LifeBook P5020
Page 2: ...L i f e B o o k P 5 0 0 0 N o t e b o o k P5020 book Page 2 Friday September 12 2003 4 43 PM ...
Page 6: ...L i f e B o o k P 5 0 0 0 N o t e b o o k P5020 book Page 6 Friday September 12 2003 4 43 PM ...
Page 7: ...1 Preface P5020 book Page 1 Friday September 12 2003 4 43 PM ...
Page 8: ...L i f e B o o k P 5 0 0 0 N o t e b o o k P5020 book Page 2 Friday September 12 2003 4 43 PM ...
Page 11: ...3 2 Getting to Know Your LifeBook Notebook P5020 book Page 3 Friday September 12 2003 4 43 PM ...
Page 29: ...21 3 Getting Started P5020 book Page 21 Friday September 12 2003 4 43 PM ...
Page 37: ...29 4 User Installable Features P5020 book Page 29 Friday September 12 2003 4 43 PM ...
Page 81: ...73 6 Troubleshooting P5020 book Page 73 Friday September 12 2003 4 43 PM ...
Page 97: ...89 7 Care and Maintenance P5020 book Page 89 Friday September 12 2003 4 43 PM ...
Page 103: ...95 8 Specifications P5020 book Page 95 Friday September 12 2003 4 43 PM ...
Page 113: ...105 9 Glossary P5020 book Page 105 Friday September 12 2003 4 43 PM ...