Chapter 7 Troubleshooting
82
Temporary Errors
The following are lists of temporary errors which can be
recovered by operators.
■
Paper Feeding Errors
The letter "J" and an error code appear alternately.
■
Cover Open
The letter "U" and an error code appear alternately.
Device Errors
The following are lists of device errors which require
troubleshooting by a service engineer.
■
Internal and Optical Errors
The letter "E" and an alarm number appear alternately.
Display
Description
Action
J1
Paper jammed.
1 Remove the jammed document.
For details, refer to
2 Check if the document is suitable
for scanning by ADF.
For details, refer to
Documents for Scanning" (page
35)
.
J2
Multifeed occurred.
Press the [Send to] button on the
operator panel to eject the
documents.
Display
Description
Action
U4
The ADF was
opened during
scanning.
Close the ADF and reload the
documents.
Display
Description
Action
E2
An optical error (ADF
front) occurred.
1 Clean the glass sections.
.
2 Turn the scanner off then back
on.
If the problem persists, write
down the displayed error code
and contact your FUJITSU
scanner dealer or an authorized
FUJITSU scanner service
provider.
E3
An optical error (ADF
back) occurred.
E6
An operator panel
error occurred.
Turn the scanner off then back on.
If the problem persists, write down
the displayed error code and
contact your FUJITSU scanner
dealer or an authorized FUJITSU
scanner service provider.
E7
An EEPROM error
occurred.
E9
An image memory
read-write error
occurred.