Fujitsu fi-6400 Operator'S Manual Download

Page: 117 / 206

Index

Introduction

Chapter 7 Troubleshooting

117

How to Load
Documents

How to Use
the Operator
Panel

Various Ways
to Scan

Daily Care

Operational
Settings

Replacing
Consumables

Scanner
Overview

Troubleshooting

Scanning does not start.

Are the documents set on the hopper correctly?

Reload the documents on the hopper.

Yes

Is the ADF closed properly?

Remove documents from the hopper, then open and close the ADF.

Yes

Is the interface cable connected correctly?

Connect the interface cable properly.
For information on how to connect the cables, refer to “Connecting Cables” in
“Getting Started”.

Yes

Is the connector on the interface cable broken?

Yes

Use a new interface cable.

Is the SCSI ID configured correctly?
(when connected via SCSI cable)

Turn off the scanner and the computer. Then specify a correct SCSI ID, turn the
scanner back on, and restart the computer.
For information on how to configure the SCSI ID, refer to [Connecting Cables] in
“Getting Started”.

Yes

Does the scanning start after turning the scanner back on?

Yes

The scanner is operating normally.

If the above countermeasures do not solve the problem, check the items in

"7.4

Before You Contact the Scanner Service Provider" (page 128)

first, then contact

your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

Summary of Contents for fi-6400

Page 1: ...eration fi 6400 fi 6800 Image Scanner Appendix Glossary Contents TOP How to Load Documents How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing Consumables P3PC 2492 05ENZ0 Scanner Overview How to Use This Manual Introduction Index Operator s Guide Thank you for purchasing the fi 6400 fi 6800 Color Image Scanner This manual explains about the...

Page 2: ...ter is required Clicking a blue character string where your mouse pointer changes to the shape of a hand pointing upward such as when you hover over the string moves to the linked section In this manual you can use the navigation option of Adobe Acrobat or Adobe Reader For details refer to the Adobe Acrobat or Adobe Reader Help Use the PageUp key to return to the previous page and the PageDown key...

Page 3: ... The PDF version is included in the Setup DVD ROM Getting Started PDF Outlines the procedures from installation to operation of the scanner Included in the Setup DVD ROM Operator s Guide this manual PDF Provides detailed information on how to operate and maintain the scanner daily how to replace the consumables and how to troubleshoot problems Included in the Setup DVD ROM fi 680PRF PRB Imprinter ...

Page 4: ... logo Acrobat and Reader are either registered trademarks or trade names of Adobe Systems Incorporated in the United States and or other countries Kofax and VRS are either registered trademarks or trademarks of Kofax Inc PaperStream is a registered trademark of PFU LIMITED in Japan Other company names and product names are the registered trademarks or trademarks of the respective companies Manufac...

Page 5: ...tion Be sure to read this information This symbol alerts operators to helpful advice regarding operations Product Indication Windows XP Professional Windows XP Professional x64 Edition Windows XP Home Edition Windows XP Windows 1 Windows Server 2003 Standard Edition Windows Server 2003 Standard 64 Edition Windows Server 2003 R2 Standard Edition Windows Server 2003 R2 Standard 64 Edition Windows Se...

Page 6: ...ayed screen while referring to the user s manual of the scanner application that you are using The screen examples used in this manual are of the PaperStream IP driver The screenshots used in this manual are of Windows Vista The actual windows and operations may differ depending on the operating system Also note that with some scanner models the screens and operations may differ from this manual w...

Page 7: ...n the Top Cover 21 How to Close the Top Cover 21 1 7 Setting the Loading Capacity of the Hopper 22 1 8 Stacker Setting 23 How to Guide Documents 23 How to Fix the Stacker Height 24 1 9 Adjusting the Paper Separation Force 25 1 10 Resuming from Power Saving Mode 26 1 11 Basic Flow of Scanning Operation 27 1 12 Centralized Management of Scanners 29 Chapter 2 How to Load Documents 30 2 1 Loading Docu...

Page 8: ...hat Require Cleaning 82 Cleaning Materials 82 Locations to Clean and Cleaning Frequency 82 5 2 Cleaning the ADF with Cleaning Sheet 84 5 3 Cleaning the ADF with cloth 86 Chapter 6 Replacing Consumables 93 6 1 Consumables and Replacement Cycles 94 6 2 Replacing the Pick Roller 95 6 3 Replacing the Separator Roller 97 6 4 Replacing the Brake Roller 100 Chapter 7 Troubleshooting 102 7 1 Paper Jam 103...

Page 9: ...liminating Shadows or Streaks on the Scanned Image Edge Page Edge Filler Automatic Page Size Detection 152 Specifying a Color to Drop Out Dropout color 153 Specifying Custom Color s to Drop Out Multi dropout colors 154 Shortening the Scanning Intervals Pre Pick 156 Specifying the Number of Feeding Retries Number of paper feeding retries 157 Specifying the Interval to Feed the Documents Set the int...

Page 10: ...the Area to Detect Multifeed Document check area specification for Multifeed Detection 173 Specifying an Area Not to Detect Multifeed Intelligent Multifeed Function 176 8 6 Settings Related to the Waiting Time 177 Setting the Waiting Time for Manual Feeding Timeout for manual feeding 177 Setting the Waiting Time to Enter Power Saving Mode Power saving 178 8 7 Settings Related to Power ON OFF Contr...

Page 11: ...f the scanner components as well as the methods for basic operations 1 1 Main Features 12 1 2 Parts and Functions 13 1 3 Turning the Power ON OFF 16 1 4 Opening Closing the Hopper 18 1 5 Opening Closing the ADF 19 1 6 Opening Closing the Top Cover 21 1 7 Setting the Loading Capacity of the Hopper 22 1 8 Stacker Setting 23 1 9 Adjusting the Paper Separation Force 25 1 10 Resuming from Power Saving ...

Page 12: ...ning a mixed batch of documents with different thickness size color brightness avoiding potential work loss Intelligent Multifeed function When there is paper of the same size attached to a designated location on the page the Intelligent Multifeed function recognizes the location of the attachment This allows you to continue scanning instead of detecting every paper attached to that location as mu...

Page 13: ...nner or check its status For details about the operator panel refer to Chapter 3 How to Use the Operator Panel page 45 ADF Automatic Document Feeder Pulls and feeds the documents loaded on the hopper one at a time Open it to replace the consumables or clean the inside of the scanner Paper Stop Guides the ejected documents in length direction to prevent them from being scattered Though documents ca...

Page 14: ...connecting a USB cable SCSI Connector fi 6800 For connecting a SCSI cable SCSI ID Switch fi 6800 Used to configure the SCSI ID Factory default setting 5 Ventilation Port An outlet for ventilating hot air from inside the scanner Power Connector A connector for the power cable Main Power Switch Powers ON OFF the scanner VRS Board optional slot fi 6800 For connecting the VRS board optional to use Kof...

Page 15: ...gs Replacing Consumables Scanner Overview Removable Parts Brake Roller For information on how to remove the brake roller refer to 6 4 Replacing the Brake Roller page 100 Pick Roller For information on how to remove the pick roller refer to 6 2 Replacing the Pick Roller page 95 Separator Roller For information on how to remove the separator roller refer to 6 3 Replacing the Separator Roller page 97...

Page 16: ...per For information on how to open the hopper refer to 1 4 Opening Closing the Hopper page 18 3 Press the power button on the front of the scanner The power is turned on and the power button lights in blue Note that the following screen is displayed on the operator panel LCD during initialization When Ready is displayed on the LCD the scanner is ready to start scanning 1 3 Turning the Power ON OFF...

Page 17: ...l Settings Replacing Consumables Scanner Overview Turning the Power OFF Turn off the power in the following procedure 1 Press the power button on the front for more than two seconds The power is turned off and the power button switches off If the scanner will not be used for a long time press the side of the main power switch to turn off the power then unplug the power cable ON OFF ON OFF ...

Page 18: ...ng down the hopper as you support it with your hand 3 Adjust the hopper extension to the length of the document How to Close the Hopper Close the hopper in the following procedure 1 Remove all documents from the hopper 2 Slide in the hopper extension 3 If the hopper level has been adjusted set the hopper back to the lower position Lower the hopper level from the operator panel on the scanner For d...

Page 19: ...s Scanner Overview This section describes how to open and close the ADF How to Open the ADF Open the ADF in the following procedure 1 Remove all documents from the stacker 2 Grab the ADF release tab and lift it up to open the ADF 1 5 Opening Closing the ADF Do not open the ADF when there is a large volume of documents left on the stacker You may have your fingers caught if the ADF closes from the ...

Page 20: ...s to Scan Daily Care Troubleshooting Operational Settings Replacing Consumables Scanner Overview How to Close the ADF Close the ADF in the following manner 1 Hold the ADF with both hands and push it down slowly Push the ADF until it locks Make sure that there is no foreign matter caught inside the ADF Be careful not to have your fingers caught ...

Page 21: ...nd close the top cover How to Open the Top Cover Open the top cover in the following manner 1 Hold onto the top cover release tab and push it up to open the top cover How to Close the Top Cover Close the top cover in the following manner 1 Close the top cover and push it down gently until it locks 1 6 Opening Closing the Top Cover Top Cover Release Tab Top Cover Make sure that there is no foreign ...

Page 22: ... Hopper To avoid the risk of jamming your fingers do not touch the hopper while it is moving up down Do not place anything on top of the hopper while it is moving The scanner may be damaged if any object is caught inside To avoid any contact that may damage the scanner do not place anything beneath the hopper Do not adjust the hopper height from the operator panel when the hopper is closed as it m...

Page 23: ...per stop 2 Adjust the stacker side guides to the width of the document 1 8 Stacker Setting Do not hold the paper stop when you pull out the stacker extension because it may break Make sure that the position of the paper stop is set longer than the document length You can align the documents neatly by leaving a small gap between the paper stop and the documents Stacker Extension Paper Stop Use the ...

Page 24: ...he documents be stacked neatly 1 If the scanner driver s setup dialog box is displayed close the dialog box 2 In the Main Menu of the operator panel select 2 Fixed for 9 Stacker Positioning For details about the settings refer to 3 2 Main Menu page 50 The stacker height is fixed When the scanner has just been powered on it is set to 1 Movable In the rear ends of the stacker a sensor is mounted on ...

Page 25: ...pe Low Low friction easy to separate Prevents pick error and paper jam Slightly low Mid default Slightly high High friction difficult to separate Prevents multifeed High Set the paper separation force lower when pick errors or paper jams occur frequently Set the paper separation force higher if multifeeds occur frequently when the paper separation force is low Errors such as multifeed pick error a...

Page 26: ...automatically when it is turned on and left unused for a certain period of time You can save the power consumption by having the scanner turn off automatically To enable this setting select the Power off after a certain period of time check box in Device Setting of the Software Operation Panel For details refer to Setting the Waiting Time to Enter Power Saving Mode Power saving page 178 To turn th...

Page 27: ...4 bit applications PaperStream IP ISIS driver Conforms to the ISIS standard Used when you operate the scanner using ISIS compliant applications Image Scanning Application PaperStream Capture Supports the PaperStream IP TWAIN driver and the PaperStream IP ISIS driver 1 Turn on the scanner For information on how to turn on the power refer to 1 3 Turning the Power ON OFF page 16 2 Load documents on t...

Page 28: ...a scanner Make sure to select the scanner model that is connected to the computer For some image scanning applications selection of a scanner may not be needed 6 In the scanner driver s setup dialog box configure the scan settings For some image scanning applications the scanner driver s setup dialog box may not appear 7 Scan the document with the image scanning application When the scanner and th...

Page 29: ... system to run a unified management for all scanners Scanner Central Admin Console Install this application in a computer to upload update modules and to monitor the operating status of the scanners The administrators can perform these tasks from the Scanner Central Admin Console window where they can also check the alerts for consumable replacement and errors sent from the scanners Scanner Centra...

Page 30: ...el Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing Consumables Scanner Overview How to Load Documents Chapter 2 How to Load Documents This chapter explains how to load documents on the scanner 2 1 Loading Documents 31 2 2 Documents for Scanning 37 ...

Page 31: ...2 Fan the documents 1 Hold both ends of the documents and bend them 2 Firmly holding the documents with both hands bend them back in the opposite direction as follows 3 Repeat steps 1 and 2 a few times 4 Rotate the documents by 90 degrees and fan them in the same manner 5 Align the edges of the documents 2 1 Loading Documents For details about the paper size and paper quality required for normal o...

Page 32: ... or right side of the hopper This style is used mainly when the documents are in different sizes or when you want to shift the center of the documents Setting the documents at the center of the hopper 1 Load documents on the hopper Set the documents with the front side scanning side facing up Note that different conditions apply for multifeed detection when you set the documents by either left or ...

Page 33: ... is no space left between the documents and the hopper side guides Otherwise the documents may be scanned skewed Remove all paper clips and staples Reduce the amount of documents if a multifeed or pick error occurs Make sure that the hopper side guides do not pass the line marks embedded on each side of the hopper Hopper Side Guide Side Guide Clutch Hopper Hopper Side Guide Line mark Line mark Mak...

Page 34: ...the document length and pull up the paper stop For information on how to set the stacker refer to 1 8 Stacker Setting page 23 4 Start up an application for scanning and perform a scan Setting the documents by the left or right side of the hopper 1 Slide the hopper side guides to their outermost positions 2 Set the documents so that the smallest document can be picked by the pick rollers Set the do...

Page 35: ...t width Move the hopper side guides towards the center as you press the side guide clutches and leave no space between the hopper side guide and the widest document 4 Lock one of the hopper side guides In this case lock the hopper side guide on the right side by sliding up the side guide lock Make sure that all documents are placed underneath the pick roller otherwise the document will not be pick...

Page 36: ...een the hopper side guide and the document 6 Adjust the stacker extension to the document length and pull up the paper stop For information on how to set the stacker refer to 1 8 Stacker Setting page 23 7 Start up an application for scanning and scan the documents Hopper Side Guide To unlock the hopper side guide follow the steps below 1 Slide down the side guide lock of the hopper side guide that...

Page 37: ...upports scanning of documents with a length up to 3048 mm 120 in in feeding direction Paper Quality Paper type Recommended paper types for scanning are as follows Wood free paper Wood containing paper When using paper types other than the above make sure to test with the same type of paper and see if it can be scanned before you start scanning the actual document Paper weight Paper weights support...

Page 38: ... filled with pencil lead If you have to scan such documents make sure to perform cleaning frequently A message may appear when you scan a lot of documents written with pencil For more details refer to 7 2 Error Indications on Operator Panel page 105 If multifeeds pick errors or paper jams occur frequently refer to 1 9 Adjusting the Paper Separation Force page 25 for troubleshooting All documents m...

Page 39: ...e number of sheets that can be loaded on the hopper is determined by the paper size and paper weight of the document See the following graph 500 80 250 31 209 3 150 100 300 157 50 Hopper s Loading Capacity Sheets Paper weight g m 2 Hopper level low Hopper level normal Hopper level high Paper weight unit Conversion g m2 paper weight 31 40 52 64 75 80 90 104 127 157 203 209 lb 8 3 11 14 17 20 21 24 ...

Page 40: ...ondition applies when the document is set to the center of the pick roller width If there are any holes in the 35 mm wide central column you can move the document to the left or right to avoid an error 15 35 Feeding direction Center of document Unit mm Bottom of paper Leading edge Reference point Front side When you perform scanning as shown in the bad example above the indicated sections may be c...

Page 41: ...nts of the same length onto the hopper Variance in document lengths 1 or less Do not punch holes within 35 mm 1 38 in over the vertical center line of the document See Fig 2 Detection by overlapping and length Load documents of the same thickness and the same length onto the hopper Paper weight 20 to 209 3 g m2 5 5 to 56 1 lb 0 025 to 0 25 mm 0 001 to 0 010 in Variance in document lengths 1 or les...

Page 42: ... blue must be the same as the ground color or the color to be dropped out If the document contains text frames or signatures in this area disable White Level Follower For details about White Level Follower refer to the Scanner Driver Help Job Separation Sheet The following is a typical form of a Job Separation Sheet The document must be wider than A4 Letter size 210 mm 8 27 in 3 Feeding direction ...

Page 43: ...er than A5 larger than A4 40 7 to 209 3 g m2 11 0 to 56 1 lb Friction coefficient We recommend that you use the same type of paper from the same manufacturer When papers of different manufacturers brands are mixed it affects the feeding performance as the difference in the friction coefficient increases The recommended friction coefficients are as follows 0 35 to 0 60 reference value for paper fri...

Page 44: ...er Overview How to Load Documents Refer to the table below when mixing documents of different sizes DL 11 17 inches LTR Letter size Maximum size A3 DL B4 LTR A4 B5 A5 B6 A6 B7 A7 B8 A8 Width mm 297 279 257 216 210 182 149 129 105 91 74 3 64 3 52 5 A3 297 DL 279 B4 257 LTR 216 A4 210 B5 182 A5 149 B6 129 Available range A6 105 B7 91 A7 74 3 B8 64 3 A8 52 5 A8 size cannot be scanned in a mixed batch...

Page 45: ... the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing Consumables Scanner Overview Chapter 3 How to Use the Operator Panel This chapter explains how to use the operator panel 3 1 Operator Panel 46 3 2 Main Menu 50 3 3 Function Selection 66 ...

Page 46: ... linked application software Pauses the scan Scan Button 1 Launches the linked application software Resumes the scan Power Button Turns the power ON OFF Lights in blue when the scanner is turned on Stop Button Stops the scan immediately Menu Button Configures various types of scanning operations Button Switches the selected item Changes the paper separation force Clear Back Button Cancels the sele...

Page 47: ...lle Function Enter button 2 in braille Send to Pause button 3 in braille Clear Back button 4 in braille iMFF button 5 in braille Eject button 7 in braille Counter Reset button 6 in braille Display Description Processing initialization Ready to start scanning Indicates that the initialization was successfully completed For more details about the indicators refer to About the Indicators page 49 An i...

Page 48: ...unt of time elapses with no documents Ready status in the scanner Indicates that a device error occurred during initialization or scanning Error codes beginning with the letter E F C H A or L are displayed For more details about the errors refer to Device Errors page 109 When this indication of a device error is displayed turn the power off then back on from the main power switch If the indication...

Page 49: ...efer to Bypassing Multifeed Detection for a Fixed Format page 78 Send to Pause Button Configuration Number Displays the number assigned to the application that is launched when the Send to Pause button is pressed For information on how to configure the Send to Pause button refer to 3 3 Function Selection page 66 MF Quick Change Setting Displays whether or not to detect multifeed as follows The ico...

Page 50: ...eration Description Setting Item Operational Settings You can configure various settings for operating the scanner and using the operator panel For more details about settings refer to Operational settings page 52 1 iMFF settings 2 No of Paper Feed Retries 3 Pick Speed 4 Soft Pick Setting 5 Manual Feed Timeout 6 Paper Protection 7 MF Quick Change 8 Alarm Volume 9 Stacker Positioning 10 Hopper Leve...

Page 51: ...e maintenance parts Also use it to reset the counter when you have replaced the consumables or performed cleaning For more details refer to Checking and resetting counters page 53 23 Show Clear Counters Checking the number of sheets scanned Compare the number of sheets scanned in Doc Counting Mode and Doc Count Check Mode For more details refer to Checking the number of sheets scanned page 55 25 D...

Page 52: ...Enter button to confirm For more details about the setting items refer to Items Configurable in the Main Menu page 59 The selected item is displayed on the LCD 4 Press the or button and select a parameter then press the Function Enter button to confirm For more details about the setting parameters refer to Items Configurable in the Main Menu page 59 If Main Menu is displayed on the LCD it indicate...

Page 53: ...e consumable reaches 95 of the value configured in Specifying the Cycle to Replace Consumables Life Counter Alarm Setting page 148 in the Software Operation Panel For brake roller pick roller separator roller counters The scanner determines that the condition of the roller has exceeded the threshold that can be corrected by monitoring the wear on the roller For assist roller counter The page count...

Page 54: ...t the highlighted counter with the or button and press the Counter Reset button A message appears to confirm that you want to clear the counter 6 Select 1 Yes by the or button and press the Function Enter button to confirm The counter value will be reset to 0 For ink level the value will be set to 100 The assist roller counter cannot be cleared It requires a service engineer to clear the counter F...

Page 55: ...button to confirm Doc Counting Mode More documents is displayed on the LCD 4 Load the documents on the hopper and press the Scan button 100 sheets will be loaded as an example here Scanning starts and Count will display 100 5 Press the Function Enter button to confirm Doc Count Check Mode is displayed on the LCD Function Enter Check Menu Scan Stop Eject Counter Reset iMFF Send to Pause Clear Back ...

Page 56: ... load additional documents at this point you can scan up to 25 sheets 100 sheets Since the count has been set to 100 in step 4 it is 0 appears in the top right and Count indicates 0 110 sheets Since the count has been set to 100 in step 4 it is 10 sheets appears in the top right and Count indicates 0 Scanning stops once 100 sheets have been scanned Documents may not be counted correctly if a multi...

Page 57: ...nt cleaning is highlighted Counters will appear highlighted when The page count after replacing the consumable reaches 95 of the value configured in Specifying the Cycle to Replace Consumables Life Counter Alarm Setting page 148 in the Software Operation Panel For brake roller pick roller separator roller counters The scanner determines that the condition of the roller has exceeded the threshold t...

Page 58: ...er to the following Pick Roller 6 2 Replacing the Pick Roller page 95 Separator Roller 6 3 Replacing the Separator Roller page 97 Brake Roller 6 4 Replacing the Brake Roller page 100 For details about cleaning refer to Chapter 5 Daily Care page 81 Maintenance parts assist roller require a service engineer to perform replacement For more information contact your FUJITSU scanner dealer or an authori...

Page 59: ...rlapping patterns length location that were previously memorized in Auto mode It can also be configured from the Software Operation Panel 1 Manual mode 2 Auto mode 1 3 Auto mode 2 4 Clear pattern 1 Manual mode 2 No of Paper Feed Retries Used to change the number of paper feeding retries when the document is not picked properly It can also be configured from the Software Operation Panel 1 to 12 tim...

Page 60: ...sually warped You can specify the level of sensitivity to detect an abnormal feeding of documents when Paper Protection is enabled Documents are deformed e g warped bent creased when they are not being fed by the rollers properly To detect such a symptom and stop the scan select 1 Low to only detect documents that are highly deformed and 3 High to also detect documents that are slightly deformed P...

Page 61: ...alarm when an error such as multifeed or paper jam occur It can also be configured from the Software Operation Panel 1 OFF 2 Low 3 High 1 OFF 9 Stacker Positioning Adjust the stacker position You can set the stacker at certain heights 1 Movable 2 Fixed 1 10 Hopper Level Change the hopper level during standby Selecting 1 Manual Continuous switches the scanner to Manual Feed mode Continuous Feed mod...

Page 62: ... in which the Check LED flashes when for Information is displayed on the LCD 0 5 1 0 1 5 2 0 2 5 seconds 2 0 17 Horizontal Scroll Speed Specify the speed in which the display is horizontally scrolled The displayed item is scrolled horizontally when the text does not fit in the LCD 1 Fast 2 Normal 3 Slow 4 OFF 2 Normal 18 Operation Panel Timeout Specify the time to return to the Ready screen from H...

Page 63: ...ch 4 German 5 Italian 6 Spanish 7 Russian 8 Chinese 2 English 20 Prioritize Panel Settings Prioritize the operator panel setting for Paper Protection When 1 Paper Protection is selected the Paper Protection setting of the operator panel is prioritized When 2 Clear is selected the Paper Protection setting is no longer prioritized 1 Paper Protection 2 Clear 2 Clear 21 Cleaning Use this setting when ...

Page 64: ...NOPQRSTUVWX YZ _ 00000000 5 P abcdefghijklmnopqrstuvwxyz 0000 0000 6 P 0123456789 00000000 Test Print 1 Yes 2 No 3 23 Show Clear Counters Check the replacement cycle of the consumables and the total page count of the maintenance parts Also use it to reset the counter when you have replaced the consumables or performed cleaning Brake Roller Pick Roller Separator Roller Assist Roller Cleaning 0 Ink ...

Page 65: ...settings are configured as follows when you turn on the power 2 Multiple sheets for No of sheets scanned 1 Front Side for Print 1 L ABCDEFGHIJKLMNOPQRSTUVWXYZ _ 00000000 for Print Pattern and 1 Yes for Test Print Therefore the settings do not change even when you initialize the operator panel 4 Print 1 Front Side 2 Back Side does not appear unless both Front Side and Back Side Imprinters are insta...

Page 66: ...ayed on the LCD The indicator displays F01 when the power has just been turned on 2 Press the Function Enter button Function Selection is displayed on the LCD 3 Press the or button and select a parameter then press the Function Enter button to confirm For more details about the setting parameters refer to Item Configurable in Function Selection page 67 The setup is completed when the LCD displays ...

Page 67: ...n on the power Therefore the setting does not change even when you initialize the operator panel Item Description Setting Factory Default Function Selection Configure the application s to be launched by the Send to Pause button It displays the scanner button events configured in the computer Send to 1 to Send to 50 For information on how to configure scanner button events refer to Using a Button o...

Page 68: ...placing Consumables Scanner Overview Various Ways to Scan Chapter 4 Various Ways to Scan This chapter explains how to configure scanner settings and scan different types of documents with the image scanning application 4 1 Summary 69 4 2 Scanning Documents of Different Types and Sizes 70 4 3 Advanced Scanning 72 4 4 Customizing the Hardware Settings 76 ...

Page 69: ...he main ways of scanning documents Scanning documents of different types and sizes Scanning Documents of Different Widths page 70 Scanning a Document Longer Than A3 Size page 71 Advanced scanning Feeding Documents Manually page 72 Customizing the hardware settings Using a Button on the Scanner to Start Scanning page 76 Bypassing Multifeed Detection for a Fixed Format page 78 For information on oth...

Page 70: ... hopper and adjust the hopper side guides to the widest document in the batch For information on how to load documents on the hopper refer to 2 1 Loading Documents page 31 4 2 Scanning Documents of Different Types and Sizes When you scan documents of different widths at the same time some of the smaller documents may be skewed or may not be fed into the scanner Try to scan documents of the same wi...

Page 71: ...cation scannable document sizes may differ For details refer to the manual of the image scanning application 1 Load the document on the hopper For information on how to load documents refer to Chapter 2 How to Load Documents page 30 2 In the scanner driver configure the scan settings to scan the paper size of the long page For details refer to the scanner driver s Help 3 Scan the document with the...

Page 72: ...oaded together at once There are two modes in manual feeding Single Feed mode Only one sheet is manually fed and scanned Suitable for scanning thick papers envelopes and folded papers that are difficult to scan by automatic feeding In case of folded paper make the folding line as the leading edge Reduces the pressure applied on the document when it enters the ADF because the pick roller does not t...

Page 73: ...canning side facing up Make sure not to place the document all the way in 3 Scan the document with the image scanning application For details refer to the image scanning application manual 4 Insert the document until the top edge touches the rollers on the inside The document is picked scanned then ejected onto the stacker After the scan the scanner waits for the next sheet to be fed for the time ...

Page 74: ... with the image scanning application For details refer to the image scanning application manual Scanning can be stopped immediately by pressing the Counter Reset button on the operator panel Scanning stops when no document is loaded on the hopper after the time specified in the Software Operation Panel The scanner waits for the period of manual feed timeout even when there is no document left on t...

Page 75: ...s are scanned In Continuous Feed mode the scanner separates the documents and only scans one sheet at a time even when multiple sheets are accidentally fed Roller Scanning can be stopped immediately by pressing the Counter Reset button on the operator panel Scanning stops when no document is loaded on the hopper after the time specified in the Software Operation Panel The scanner waits for the per...

Page 76: ...n the scanner For information on how to connect the scanner and the computer refer to Connecting the Cables in Getting Started 2 Select the Start menu Control Panel The Control Panel dialog box appears 3 Click the Hardware and Sound icon The Hardware and Sound dialog box appears 4 Click the Scanners and Cameras icon The Scanners and Cameras dialog box appears 5 Display the scanner properties Doubl...

Page 77: ...end to Pause button In the Main Menu of the operator panel change the setting number for the Send to Pause button which is displayed on the LCD Match the number with the scanner button event configured in the computer Send to 01 to Send to 50 For instance display F02 in the LCD s indicator to execute an event configured for Send to 02 The specified application starts when the Send to Pause button ...

Page 78: ... the scanner memorize the locations and the sizes of the attachment Intelligent Multifeed Function The following three modes are available Modes can be selected from the operator panel or the Software Operation Panel For information on how to configure the setting from the operator panel refer to 3 2 Main Menu page 50 For information on how to configure the setting from the Software Operation Pane...

Page 79: ...ed detected Overlap Press the iMFF button to eject the document and to suppress multifeed detection from next scans Press the Eject button just to eject the document When Ready is displayed increase the paper separation force by using the button to suppress multifeeds 1 Ready Multifeed screen Multifeed detected Overlap Press the Eject button to eject the document When Ready is displayed increase t...

Page 80: ...uto mode 1 Bypass by combination of length and position The scanner memorizes the length and location of the paper overlap pattern that caused a multifeed error and continues scanning When a paper attachment of a similar pattern is detected the scanner automatically ignores it to suppress multifeed detection 1 2 Auto mode 2 Bypass by length The scanner remembers the length of the paper overlap pat...

Page 81: ... ADF with Cleaning Sheet 84 5 3 Cleaning the ADF with cloth 86 The glasses inside the ADF become very hot when the scanner is being used Before you start cleaning the inside make sure to turn off the power unplug the power cable and wait at least 15 minutes for the ADF glass to cool down Do not use aerosol spray or spray that contains alcohol to clean the scanner Dust blown up by strong air from t...

Page 82: ...eanable 5 1 Cleaning Materials and Locations that Require Cleaning Cleaning material Part No Remarks Cleaner F1 PA03950 0352 100 ml bottle Moisten a cloth with this fluid and wipe the scanner clean It may take longer to dry if an excessive amount of this liquid is used Moisten the cloth with a moderate quantity Make sure to wipe off this fluid from the cleaning location Cleaning Sheet CA99501 0016...

Page 83: ... on the condition of the documents Also cleaning must be performed more frequently when the following types of documents are scanned Smooth faced documents such as coated paper Documents with printed text graphics that almost cover the entire surface Chemically treated documents such as carbonless paper Documents containing a large amount of calcium carbonate A large volume of documents written wi...

Page 84: ...aning then press the Function Enter button to confirm Cleaning Sheet is displayed on the LCD 4 Set the width of the hopper side guides to B4 For information on how to set the hopper side guides refer to 2 1 Loading Documents page 31 5 Adjust the stacker extension to the length of the Cleaning Sheet and pull up the paper stop For information on how to set the stacker refer to 1 8 Stacker Setting pa...

Page 85: ...he Cleaning Sheet on the left hand side between the side guides with its adhesive side facing down 13Press the Scan button The Cleaning Sheet is fed through and ejected onto the stacker 14Place the same Cleaning Sheet on the right hand side between the side guides with its adhesive side facing down 15Press the Scan button The Cleaning Sheet is fed through and ejected onto the stacker 16Press the S...

Page 86: ...rooves of the roller surface Clean thoroughly because the feeding performance is affected especially when there is foreign matter stuck on the roller Remove the rollers for easier cleaning For information on how to remove the pick roller refer to 6 2 Replacing the Pick Roller page 95 Separator Roller 1 unit Gently wipe the rollers so that the roller surface does not get damaged Wipe along the groo...

Page 87: ...lers so that the roller surface does not get damaged Clean the whole surface as you rotate the roller manually Make sure to clean thoroughly because the feeding performance is affected especially when there is black foreign matter on the roller Inside the top cover rollers 2 locations 2 units Paper path lower side rollers 5 locations 2 units Assist Roller rollers 1 location 2 units Gently wipe the...

Page 88: ...s Pinch Roller Gently wipe the rollers so that the roller surface does not get damaged Clean the whole surface as you rotate the roller manually Inside the top cover rollers 2 locations 2 units Paper path upper side rollers 6 locations 2 units Paper Path Sheet Guide Clean the whole area quickly Paper path upper side Paper path lower side Pinch Roller Pinch Roller Use a vacuum cleaner if the paper ...

Page 89: ...ent with large amounts of paper dust and vertical streaks appear on the scanned image even after cleaning the glass Be careful not to let any paper dust in when removing the glass Clean the glass on paper path upper side as follows 1 Loosen the screw until the glass can be lifted 2 Tilt the glass to the angle as shown above 3 Remove the glass as you slide it to the right Glass removable Glass not ...

Page 90: ...e amounts of paper dust and vertical streaks appear on the scanned image even after cleaning the glass Be careful not to let any paper dust in when removing the glass Clean the glass on paper path lower side as follows 1 Loosen the screw until the glass can be lifted 2 Tilt the glass to the angle as shown above 3 Remove the glass as you slide it to the left 4 Clean the removed glass Glass removabl...

Page 91: ...anner Overview Daily Care Operational Settings Document Sensor Clean off the dust quickly Inside the top cover sensors 2 units Paper path upper side sensors 9 units Paper path lower side sensors 9 units Friction Pad 2 units Quickly clean off the dust Friction pads are located on the hopper table Document Sensor Document Sensor Document Sensor Document Sensor Document Sensor Friction Pad ...

Page 92: ...DF refer to 1 5 Opening Closing the ADF page 19 For information on how to close the top cover refer to 1 6 Opening Closing the Top Cover page 21 5 Reset the cleaning counter Reset the counter by one of the following methods Select 23 Show Clear Counters from the Main Menu of the operator panel then reset the counter For more details refer to 3 2 Main Menu page 50 Start up the Software Operation Pa...

Page 93: ... This chapter describes how to replace the consumables for the scanner 6 1 Consumables and Replacement Cycles 94 6 2 Replacing the Pick Roller 95 6 3 Replacing the Separator Roller 97 6 4 Replacing the Brake Roller 100 The glasses inside the ADF become very hot when the scanner is being used Before you replace the consumables make sure to turn off the power unplug the power cable and wait at least...

Page 94: ...he suggested replacement cycles are guidelines for using A4 80 g m2 20 lb wood free or wood containing papers as these cycles vary depending on the type of papers scanned and how often the scanner is used and cleaned To purchase the consumables contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider Please note that some parts other than the consumables need to be rep...

Page 95: ... pick rollers 2 from the scanner 1 Open the roller cover Grab the tabs on the left and right side with your fingers and pull down the cover towards you 2 Pull the pick roller off the rotating shaft as you grab the tab on the pick roller 2 4 Install a new set of pick rollers 2 in the scanner 1 Place the pick rollers 2 on the shaft 2 Close the roller cover Make sure that both ends of the cover are l...

Page 96: ...nter Reset the counter by one of the following methods Select 23 Show Clear Counters from the Main Menu on the operator panel then reset the counter For more details refer to 3 2 Main Menu page 50 Start up the Software Operation Panel and reset the counter For more details refer to Resetting the counters page 146 Be careful not to have your fingers caught when the ADF closes Do not close the ADF w...

Page 97: ...F refer to 1 5 Opening Closing the ADF page 19 3 Remove the separator roller from the scanner 1 Open the roller cover Grab the tabs on the left and right with your fingers and pull down the cover towards you 2 Pull down the lever which is located on the right hand side of the separator roller 3 Pull down the lever which is located on the left hand side of the separator roller 6 3 Replacing the Sep...

Page 98: ...the separator roller towards you and remove it with the shaft 4 Install a new separator roller on the scanner 1 Install the separator roller Insert the right side of the shaft first then the left side so that the tab fits in the groove 2 Push up the lever which is located on the left side of the separator roller 3 Push up the lever which is located on the right side of the separator roller 2 1 Sep...

Page 99: ... the separator roller counter Reset the counter by one of the following methods Select 23 Show Clear Counters from the Main Menu on the operator panel then reset the counter For more details refer to 3 2 Main Menu page 50 Start up the Software Operation Panel and reset the counter For more details refer to Resetting the counters page 146 Be careful not to have your fingers caught when the ADF clos...

Page 100: ...r page 22 3 Open the ADF For information on how to open the ADF refer to 1 5 Opening Closing the ADF page 19 4 Remove the brake roller from the scanner 1 Open the roller cover Lift up the cover from the lower middle 2 Remove the brake roller Lift the left side of the roller first then pull out the shaft from left to right 5 Install a new brake roller on the scanner 1 Install the brake roller Inser...

Page 101: ... counter Reset the counter by one of the following methods Select 23 Show Clear Counters from Main Menu on the operator panel then reset the counter For more details refer to 3 2 Main Menu page 50 Start up the Software Operation Panel and reset the counter For more details refer to Resetting the counters page 146 Be careful not to have your fingers caught when the ADF closes Do not close the ADF w...

Page 102: ... about the countermeasures against paper jams and other troubles items to check before contacting your scanner service provider and how to read the product labels on the scanner 7 1 Paper Jam 103 7 2 Error Indications on Operator Panel 105 7 3 Troubleshooting 114 7 4 Before You Contact the Scanner Service Provider 128 7 5 Checking the Product Labels 130 For details about other errors troubles not ...

Page 103: ...e ADF page 19 For information on how to open the top cover refer to 1 6 Opening Closing the Top Cover page 21 3 Remove the jammed document Inside ADF Inside top cover 7 1 Paper Jam Be careful of injuries upon removing jammed documents Be careful not to get your accessories e g tie necklace caught inside the scanner upon removing jammed documents Be careful of burns as the glass and the guides may ...

Page 104: ...tion Especially for documents that are not flat e g with holes tapes they can be removed more smoothly from the top cover side Make sure to check the documents and the paper path thoroughly and remove all staples and paper clips as they cause paper jams Be careful not to damage the glass surface and the guides when removing documents with staples or paper clips Be careful not to have the document ...

Page 105: ...nformation shown in the window and click the More Info button to check for troubleshooting methods 7 2 Error Indications on Operator Panel Function Enter Check Menu Scan Stop Eject Counter Reset iMFF Send to Pause Clear Back LCD Clear Back Button Check LED Stop Button When you scan a lot of documents written with lead pencil the following message may appear Clean the consumables brake roller separ...

Page 106: ...m page 103 2 Check if the documents are suitable for scanning by ADF For more details refer to 2 2 Documents for Scanning page 37 3 Clean the rollers For more details refer to Chapter 5 Daily Care page 81 J1 50 Paper jam Remove the document and try again 1 Remove the jammed document s For information on how to remove documents refer to 7 1 Paper Jam page 103 2 Check if the documents are suitable f...

Page 107: ...e document and try again 1 Remove the jammed document s For information on how to remove documents refer to 7 1 Paper Jam page 103 2 Make sure that the hopper side guides are not set too wide Error code Error message Countermeasure J2 55 Multifeed detected Overlap Press the iMFF button to eject the document and to suppress multifeed detection from next scans Press the Eject button just to eject th...

Page 108: ... to suppress multifeeds 1 J2 56 Multifeed detected Length Press the Eject button to eject the document J8 01 Sensor s dirty Clean the Pick Sensor Clean the sensor s For details refer to Chapter 5 Daily Care page 81 J8 02 Sensor s dirty Clean the Skew Sensor J8 03 Sensor s dirty Clean the FEED TOP Sensor J8 04 Sensor s dirty Clean the READ TOP Sensor Error code Error message Countermeasure J8 05 Se...

Page 109: ...ide imprinter Check if the Print Cartridge is mounted correctly This error is related to the imprinter sold separately Install the print cartridge For more details refer to fi 680PRF PRB Imprinter Operator s Guide U6 BA Print cartridge not installed front side imprinter Check if the Print Cartridge is mounted correctly Error code Error message Countermeasure E8 8E SCSI error If the problem persist...

Page 110: ... read write error Back If the problem persists after turning the power back on please inform your service engineer of the above error code Error code Error message Countermeasure E2 74 Optical error ADF Front If the problem persists after turning the power back on please inform your service engineer of the above error code Turn the power off then back on If this method does not solve the problem w...

Page 111: ... the above error code F6 EC Fan error If the problem persists after turning the power back on please inform your service engineer of the above error code Error code Error message Countermeasure Error code Error message Countermeasure C0 E5 Memory error Front If the problem persists after turning the power back on please inform your service engineer of the above error code Turn the power off then b...

Page 112: ...ce engineer of the above error code Turn the power off then back on If this method does not solve the problem write down the displayed error code and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider H7 85 Lamp circuit error Back If the problem persists after turning the power back on please inform your service engineer of the above error code Error code Error m...

Page 113: ...oblem persists after turning the power back on please inform your service engineer of the above error code A3 B6 Imprinter error EEPROM If the problem persists after turning the power back on please inform your service engineer of the above error code A4 B8 Imprinter error ROM If the problem persists after turning the power back on please inform your service engineer of the above error code 1 Chec...

Page 114: ...canner or an authorized FUJITSU scanner service provider The following are examples of troubles that you may experience 7 3 Troubleshooting Symptoms Scanner cannot be powered ON page 115 Display on LCD switches OFF page 116 Scanning does not start page 117 Quality of the scanned photo picture is poor when scanning in black white page 118 Quality of scanned text or lines is unsatisfactory page 119 ...

Page 115: ...ON Is the power cable connected properly No Connect the power cable properly Yes Is the main power switch turned on No Press the side of the main power switch Yes Did you press the power button on the front No Press the power button Yes If the above countermeasures do not solve the problem check the items in 7 4 Before You Contact the Scanner Service Provider page 128 first then contact your FUJIT...

Page 116: ...wer saving mode by one of the following methods Load a document on the hopper Press any button on the operator panel However do not press the power button for more than two seconds because it will turn the power off Execute a command from the scanner driver No Is the display still turned off even after you turned the power back on No The scanner is operating correctly Yes If the above countermeasu...

Page 117: ...nect the cables refer to Connecting Cables in Getting Started Yes Is the connector on the interface cable broken Yes Use a new interface cable No Is the SCSI ID configured correctly when connected via SCSI cable No Turn off the scanner and the computer Then specify a correct SCSI ID turn the scanner back on and restart the computer For information on how to configure the SCSI ID refer to Connectin...

Page 118: ...re or a photo If you can configure from the scanner driver settings dialog box specify the image mode to Halftone or Grayscale and scan Are you scanning in Halftone or Grayscale No Select Halftone or Grayscale in the scanner driver and scan 1 Yes Are the glasses inside the ADF clean No Clean the dirty locations For information on how to clean the dirty locations refer to Chapter 5 Daily Care page ...

Page 119: ...ty locations For information on how to clean the dirty locations refer to Chapter 5 Daily Care page 81 Yes Is the resolution appropriate No Specify a higher resolution in the scanner driver Yes Is Binary black and white mode selected No Select Binary black and white in the scanner driver 1 Yes Is there any foreign matter e g dust paper dust on the document Yes Remove any foreign matter off the doc...

Page 120: ...eavy object placed on top of the ADF Yes Do not press down on the top of the ADF or place any heavy objects on the ADF during scanning No Is anything causing the scanner to vibrate during scanning Yes Do not allow the scanner to vibrate during scanning No Is the scanner placed on a flat and level surface Also are there rubber pads attached on the bottom of the scanner No Either place the scanner o...

Page 121: ... Cleaning the ADF with Cleaning Sheet page 84 or 5 3 Cleaning the ADF with cloth page 86 No Does the vertical streak line disappear when you set a lower resolution Yes Specify a lower resolution and scan the document No Is there any foreign matter e g dust paper dust on the document Yes Remove any foreign matter off the document Such foreign matter on the document may be transferred onto the glass...

Page 122: ...Multifeed Document check area specification for Multifeed Detection page 173 Yes Did you fan the documents before loading them on the scanner No Fan the documents before loading Yes Has the document just been printed out from a copier or a laser printer Yes Fan the documents three to four times to remove static electricity No Is the document stack thinner than 50 mm No Reduce the amount of sheets ...

Page 123: ...k roller separator roller and brake roller Did you adjust the paper separation force on the operator panel No Increase the paper separation force if it is set low For more details refer to 1 9 Adjusting the Paper Separation Force page 25 Yes If the above countermeasures do not solve the problem check the items in 7 4 Before You Contact the Scanner Service Provider page 128 first then contact your ...

Page 124: ... No Fan the documents before loading or reduce the amount of sheets Yes Are the consumables 1 installed correctly No Install the consumables 1 correctly For information on how to install the consumables refer to Chapter 6 Replacing Consumables page 93 Yes Are any of the consumables 1 dirty Yes Clean the consumables 1 For more details refer to 5 2 Cleaning the ADF with Cleaning Sheet page 84 or 5 3...

Page 125: ... installed correctly No Install the consumables 1 correctly For information on how to install the consumables refer to Chapter 6 Replacing Consumables page 93 Yes Are any of the consumables 1 dirty Yes Clean the consumables 1 For information on cleaning refer to 5 2 Cleaning the ADF with Cleaning Sheet page 84 or 5 3 Cleaning the ADF with cloth page 86 No Are any of the consumables 1 worn out Yes ...

Page 126: ... Use a document that satisfies the required conditions For more details refer to 2 2 Documents for Scanning page 37 Yes Are any of the consumables 1 worn out Yes Check the consumable counters Replace the consumables if necessary For information on how to replace consumables refer to Chapter 6 Replacing Consumables page 93 No Have you adjusted Offset Vertical Magnification Adjustment No In Hardware...

Page 127: ...on For more details refer to Adjusting the Starting Position for Scanning Offset Vertical Magnification Adjustment page 149 Yes Did you use the filtering function No In Device Setting 2 of the Software Operation Panel use the filtering function to fill out the shadow that appeared on the edge of the document For more details refer to Eliminating Shadows or Streaks on the Scanned Image Edge Page Ed...

Page 128: ...l name refer to 7 5 Checking the Product Labels page 130 Serial No Example 000001 To find out the Serial Number refer to 7 5 Checking the Product Labels page 130 Manufacture Date Example 2009 09 September 2009 To find out the date of manufacture refer to 7 5 Checking the Product Labels page 130 Date of purchase Symptom Frequency of trouble Do you have warranty for this product Name of option produ...

Page 129: ...oting Image quality issues Others Item Findings Scanner driver type and version Interface controller type Example Adaptec SCSI Card AHA 2940AU OS version Windows Application software Scanning side s Example front back duplex Resolution Example 600 dpi 75 dpi Image mode Example Color Grayscale Binary black white Item Findings Can you send both the output results and photographs that show the condit...

Page 130: ...ily Care Operational Settings Replacing Consumables Scanner Overview Troubleshooting This section describes how to check the labels on the scanner Location Locations of the two labels are as follows Label A example Shows the scanner information Label B example Shows the standards that the scanner conforms to 7 5 Checking the Product Labels Label A Label B ...

Page 131: ...This chapter explains how to configure the scanner settings by using the Software Operation Panel 8 1 Starting Up the Software Operation Panel 132 8 2 Configurable Items 133 8 3 Settings Related to Sheet Counters 145 8 4 Settings Related to Scanning 149 8 5 Settings Related to Multifeed Detection 170 8 6 Settings Related to the Waiting Time 177 8 7 Settings Related to Power ON OFF Control 179 8 8 ...

Page 132: ...cation you can configure various settings for operating the scanner and managing the consumables 1 Confirm that the scanner is connected to your computer then power on the scanner For information on how to turn the power on refer to 1 3 Turning the Power ON OFF page 16 2 Select the start menu All Programs Scanner Utility for Microsoft Windows Software Operation Panel The Software Operation Panel d...

Page 133: ... Overview Operational Settings Using the Software Operation Panel you can configure the following settings for the scanner that is connected to a computer Device Setting 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting Items that can be configured in the above dialog box are as follows 8 2 Co...

Page 134: ... is installed Only displayed when imprinter is installed Power saving Specify the waiting time before entering power saving mode Range 5 min to 235 min in increments of 5 min 15 min Power off after a certain period of time Select to have the scanner turn off automatically when it is turned on and left unused for a certain period of time Also specify the time until power off Power off after a certa...

Page 135: ...roubleshooting Replacing Consumables Scanner Overview Operational Settings 1 Depending on the PART NO on the product label the factory default setting differs as follows For details about product labels refer to 7 5 Checking the Product Labels page 130 PART NO Default fi 6400 fi 6800 PAxxxxx Bxx1 Selected 4 Hours PAxxxxx Bxx2 Bxx3 Bxx5 Bxx7 Selected Not selected 4 Hours ...

Page 136: ...Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 Click an item in the listing on the left to display the details of the settings parameters on the right Default button resets the settings to factory default Save button saves the value configured in the Software Operation Panel to a file Restore button restores the saved values that were confi...

Page 137: ... Ultrasonic Multifeed detection when scanning in manual feeding mode Specify this item to enable multifeed detection during manual feeding SCSI or USB Connector Disable Follow driver settings VRS board optional connection Disable Follow Multifeed settings Disable Page Edge Filler ADF Specify a width for the margin off the edge of the scanned image to fill in black or white The margins are filled i...

Page 138: ...etup dialog box Note that priority is given to the setting with a larger value Top Bottom Left Right 0 to 7 5 mm in increments of 0 5 mm A Image B Filled area A B Output Top Bottom Left Right 0 mm Document check area specification for Multifeed Detection Selected range Select this item to restrict the area to run multifeed detection on Selected range check box Not selected Enable Disable Left Midd...

Page 139: ...operator panel Manual mode Auto mode 1 Auto mode 2 Manual mode Select to clear the overlap pattern length location memorized in Auto mode Clear overlap pattern check box Not selected Specify whether to enable or disable the Scan button when using Kofax VRS optional Enable Scan button VRS Disable Specify whether or not to memorize the multifeed pattern in the window that shows the multifeed image A...

Page 140: ...ts Not selected Life Counter Alarm Setting Specify the replacement cycles for the consumables Each consumable 10 000 to 2 550 000 sheets in increments of 10 000 600 000 sheets Set the interval for feeding sheets If the bottom of the scanned image is partially missing due to a large skew when scanning in Automatic Page Size Detection specify a longer interval to feed the documents Specifying a long...

Page 141: ...able AutoCrop Boundary Specify whether or not to optimize round up down the fractional part of the scanned image data Normal Optimize Normal Auto color Detection Specify the slice level for automatic color monochrome detection 1 to 255 levels 5 Alarm setting Specify whether or not to sound an alarm when an error such as multifeed or paper jam occurs It can also be configured from the operator pane...

Page 142: ...elect Front Side Imprinter or Forcibly select Back Side Imprinter is selected priority is given to Software Operation Panel settings Normal obey Host specification Forcibly select Front Side Imprinter Forcibly select Back Side Imprinter only when the imprinter option is installed Normal obey Host specification Timeout for manual feeding Specify the waiting time to cancel manual feeding It can also...

Page 143: ...le Disable Disable Paper Protection Sensitivity You can specify the level of sensitivity to detect an abnormal feeding of documents when Paper Protection is enabled It can also be configured from the operator panel Note that you can prioritize the operator panel setting Low Normal High Normal Scan Setting for Document with Tab Automatic Page Size Detection For documents with index tabs or index st...

Page 144: ...ction Cycle Specify the cycle for scanner maintenance and inspection to be performed by a service engineer When the specified time period elapses since the last periodical maintenance and inspection a message for periodical maintenance appears Disable Enable Maintenance Inspection cycle 1 to 12 months Disable Multi dropout colors Specify a color to be dropped out from the scanned image black white...

Page 145: ... 100 For brake roller pick roller separator roller counters Background color changes to yellow when the scanner determines that the condition of the roller has exceeded the threshold that can be corrected by monitoring the wear on the roller For assist roller counter Background color changes to yellow when the page count after cleaning reaches 100 of the value configured in Specifying the Cycle to...

Page 146: ...ke roller in units of 500 Pick Roller Approximate number of sheets scanned since the last replacement of pick rollers in units of 500 Separator Roller Approximate number of sheets scanned since the last replacement of separator roller in units of 500 Assist Roller Approximate cumulative number of sheets fed in units of 500 Ink Level Front Remaining ink in the print cartridge of the Front Side Impr...

Page 147: ...mables refer to the following sections Pick Roller 6 2 Replacing the Pick Roller page 95 Separator Roller 6 3 Replacing the Separator Roller page 97 Brake Roller 6 4 Replacing the Brake Roller page 100 For information on how to clean the scanner refer to Chapter 5 Daily Care page 81 Specifying the Cycle to Clean the Scanner Cleaning Cycle You can specify the cleaning cycle for the scanner The back...

Page 148: ...e counter changes to light yellow when the page count after replacing the consumable reaches 95 of the value specified here and turns yellow when it reaches 100 You can also display the message for replacing consumables page 147 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 Life Counter ...

Page 149: ...e output position of the scanned image is not correct or the image appears shortened elongated vertically use the following procedure to adjust the offset and the vertical magnification for correction 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting and click the Offset button 8 4 Settings Re...

Page 150: ...get for offset adjustment Note that when the connection is via VRS board optional you can only adjust the offset for ADF back Main Adjusts the horizontal width offset The setting range is from 2 to 3 mm in 0 5 mm increments Sub Adjusts the vertical length offset The setting range is from 2 to 3 mm in 0 5 mm increments Vertical magnification Adjustment Description Unit The target for vertical magni...

Page 151: ...anel page 132 2 From the listing on the left select Device Setting 2 Page Edge Filler ADF 3 Specify the width of each margin to fill top bottom right and left The specified area is filled in the same color as the background Note that if the target range of the Page Edge Filler is too wide some characters near the edge may be cut out The background is normally white but it can be changed to Black b...

Page 152: ...to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 Page Edge Filler Automatic Page Size Detection 3 Specify the width of each margin to fill top bottom right and left The specified area is filled in the same color as the background Note that if the target range of the Page Edge Filler is too wide some characters near the edge may be cut ...

Page 153: ... 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 Dropout color 3 Select a color to drop out Red Green Blue Red green or blue is dropped out None No color is dropped out Dropout colors can only be specified in black white or grayscale mode Dropout works best with light low intensity colors and dark colors may not drop out When connected v...

Page 154: ...ing black text with a green background you can output an image with only the black text 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 Multi dropout colors 3 Select how to specify the dropout color s Use driver settings Follows the scanner driver setting Custom Specified colors are droppe...

Page 155: ...fied color Priority Black check box Select this check box when you do not want to drop out the text This option saves low intensity colors such as black generally used for characters from being dropped out Sensitivity Specify the allowable range for the selected dropout color Range 15 to 180 degrees The larger the value the wider the dropped out color range becomes File button Allows you to view a...

Page 156: ...al between scanning each document 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 Pre Pick 3 Configure settings for pre picking Select Yes to enable and No to disable Pre pick If you cancel in the middle of scanning while Pre Pick is enabled you will have to remove the pre picked document ...

Page 157: ...mber of paper feeding retries You can select from1 to 12 times Specifying the Interval to Feed the Documents Set the interval for feeding sheets If the scanned image is partially missing at the bottom due to a large skew when scanning in Automatic Page Size Detection specify a longer interval to feed the documents to leave more time between each document to be scanned 1 Start up the Software Opera...

Page 158: ...e improved by slowing down the speed in which the documents are fed pick speed This setting is effective for scanning thin papers 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 Pick Speed 3 Select the paper feeding speed pick speed Normal Normal paper feeding speed Slower Slower than norm...

Page 159: ...symptom may be improved by bringing down the pick roller unit and keeping the unit at the lower position disabling the Soft Pick Setting 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 Soft Pick Setting 3 Specify whether to enable or disable the soft pick setting Select Disable to reduce p...

Page 160: ...tion Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 AutoCrop Boundary 3 Select whether to include or exclude the fractional data Select Optimize to prevent any exclusion of fractional data from scanned images and select Normal to delete unnecessary data When you scan a document with text near the right edge while Normal i...

Page 161: ...up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 Auto color Detection 3 Select the slice value You can select the Slice value from 1 to 255 Increase the value when black white documents are recognized as color documents Decrease the value when color documents are recognized as black white documents...

Page 162: ...t to beep an alarm sound when a paper jam or multifeed occurs 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 Alarm setting 3 Configure settings for alarm Disable alarm No alarm beeps even when an error occurs Low volume alarm Beeps the alarm in small volume when an error occurs High volum...

Page 163: ... area when transporting paper Specify whether or not judge the symptom as paper jam when a document is skewed and passes outside the supported scanning area 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 Jam detection outside of scannable area when transporting paper 3 Select whether to e...

Page 164: ... Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 Paper Protection 3 Specify whether to enable or disable Paper Protection When you select Enable the scanner stops the scan when it detects a document that is unusually warped Note that Paper Protection is a function that suppresses the documents from being damaged and does not guarantee all documents t...

Page 165: ...d stop the scan select 1 Low to only detect documents that are highly deformed and 3 High to also detect documents that are slightly deformed 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 Paper Protection Sensitivity 3 Specify the sensitivity level for Paper Protection Low Decreases the ...

Page 166: ...ocument with Tab Automatic Page Size Detection 3 Select one from Document with tab Document without tab or Non rectangular document Item Description Document with tab Scans up to 20 mm off the bottom edge of the document with a tab Document without tab Stops the scan when it detects the bottom edge of the document Non rectangular document Scans up to 120 mm off the bottom edge of the detected docu...

Page 167: ...ark background color are not detected accurately You can specify the level of sensitivity to accurately detect the edges of documents with dark backgrounds 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left click Device Setting 2 Scan Setting for Document in Dark Ground Color then select Enable 3 Specify the Density...

Page 168: ...n Panel page 132 2 From the listing on the left click Device Setting 2 Overcrop Undercrop 3 Adjust the output result by using the slider bar Item Description Overcrop Adds black areas around the edges of the document so that it contains the whole image Specify in the range of 0 to 5 mm in increments of 1 mm Undercrop Deletes the area around the edges of the document and leaves no black area Specif...

Page 169: ...setting a sufficient amount of black margin on the top and the bottom Select Thick to increase the amount of black margin 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left click Device Setting 2 Overscan Control then select Optimize 3 Specify the amount of Black frame thickness for the top and bottom Added margin A...

Page 170: ...gth is detected Not noticing multifeed errors while scanning may put you in a situation where important data are missing from the scanned images Multifeed detection function is equipped to prevent such troubles When this function is enabled an error message is displayed as soon as it detects a multifeed and stops the scan Note that multifeeds cannot be detected in the area of 15 mm from the leadin...

Page 171: ...eck Length Detects multifeed by the difference in length of the documents Note that multifeed cannot be detected accurately when scanning a mixed batch in different sizes or a Job Separation Sheet Check Overlapping and Length Detects multifeed by a combination of Check Overlapping Ultrasonic and Check Length Note that multifeed cannot be detected accurately when scanning a mixed batch in different...

Page 172: ...is setting when you want to enable multifeed detection for scanning in Manual Feed mode 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 2 Multifeed detection when scanning in manual feeding mode 3 Select a detection method Detection Description Disable Does not detect multifeeds Follow drive...

Page 173: ...scription Selected range Select the check box to specify the detection range colored in light blue in the picture below Select the check box to enable the setting in this window Clear the check box to disable the setting Clearing this check box sets both the start and the end positions to 0 making the whole document to be detected for multifeeds The above condition applies when the document is set...

Page 174: ... of whether it is enabled or disabled To disable multifeed detection for the whole document select Disable and set the start position to 0 and the end position to be equal to or longer than the document length If the start position is set larger than the document length with Disable the whole range covering the entire document length will be checked with Enable the multifeed detection will be disa...

Page 175: ... 0 mm End 0 mm Multifeeds are detected only for the areas in light blue Example 3 Bad example Specified position Left Selected range Disable Start 310 mm End 400 mm Specified position Middle Selected range Enable Start 320 mm End 450 mm Specified position Right Selected range Enable Start 100 mm End 102 mm Since the detection range length is less than 8 mm multifeeds cannot be detected correctly W...

Page 176: ...feeding the documents when a multifeed is detected You can resume scanning by loading the documents back on the hopper The size and location of the paper attachment are not memorized Auto mode 1 Memorizes the size and location of the paper attachment upon resuming the scan when a multifeed is detected and the document is loaded back on the hopper The memorized pattern is ignored from the next scan...

Page 177: ...s automatically stopped and manual feeding is canceled To cancel Manual Feeding mode immediately press the Counter Reset button during the timeout period 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left click Device Setting 2 Timeout for manual feeding 3 Specify a value of the timeout for manual feeding To enable ...

Page 178: ...s power saving mode to save the power consumption 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left select Device Setting 3 Use the slide bar to specify the waiting time to enter power saving mode It can be set in the range of 5 to 235 minutes in increments of 5 minutes When you select the Power off after a certain...

Page 179: ...r or not to memorize the paper separation force setting of the operator panel upon turning the power off 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left click Device Setting 2 Retain current paper thickness 3 Specify whether or not to memorize the paper separation force setting of the operator panel upon turning ...

Page 180: ...essage for regular maintenance appears when the time specified here elapses after the last time regular maintenance inspection was performed Messages for regular maintenance can be checked in Information of the operator panel 1 Start up the Software Operation Panel Refer to 8 1 Starting Up the Software Operation Panel page 132 2 From the listing on the left click Device Setting 2 Maintenance and I...

Page 181: ...Device Setting 2 Imprinter selection 3 Select the Imprinter to use Normal obey Host specification Follows the scanner driver setting Forcibly select Front Side Imprinter Forces the Front Side Imprinter to be used unless specified otherwise by the scanner driver Forcibly select Back Side Imprinter Forces the Back Side Imprinter to be used unless specified otherwise by the scanner driver For informa...

Page 182: ... Replacing Consumables Scanner Overview Appendix Glossary Introduction Contents TOP Operational Settings Appendix This section provides the following information A 1 Basic Specification 183 A 2 Installation Specification 185 A 3 Outer Dimensions 187 A 4 Scanner Options 188 A 5 Uninstalling the Software 189 ...

Page 183: ...tter or smaller 20 to 209 3 g m2 5 5 to 56 1 lb Smaller than A5 larger than A4 Letter 40 7 to 209 3 g m2 11 0 to 56 1 lb Scanning speed A4 landscape 2 Binary black white Simplex 100 sheets min Duplex 200 pages min fi 6400 Simplex 130 sheets min Duplex 260 pages min fi 6800 200 dpi 300 dpi Grayscale Color Document Loading Capacity 3 500 sheets Paper weight 80 g m2 20 lb Total thickness 50 mm or les...

Page 184: ...me 3 The maximum capacity varies depending on the paper weight See 2 2 Documents for Scanning page 37 4 SCSI and USB 2 0 1 1 interfaces cannot be used at the same time 5 You cannot connect multiple computers to the scanner using each type of interface cables at the same time 6 Connection via USB 2 0 requires the USB port and the hub to support USB 2 0 Also note that the scanning speed slows down w...

Page 185: ...ional Settings Replacing Consumables Scanner Overview TOP A 2 Installation Specification Item Specification Outer dimensions Width Depth Height 1 460 430 310 mm 18 1 16 9 12 2 in Installation space Weight 32 kg 70 5 lb Input power Voltage range 100 to 240 Vac 10 Phase Single phase Frequency range 50 60 3 Hz 600 23 6 200 7 9 600 23 6 200 7 9 Scanner Front Unit mm in ...

Page 186: ...the package weight Power consumption Operating 200 W or less Power Saving 3 2 W or less 100 to 240 Vac Power off less than 0 5 W 100 to 240 Vac Ambient condition Temperature Operating 15 to 35 C 41 to 95 F Not operating 20 to 60 C 4 to 140 F Humidity Operating 20 to 80 Not operating 8 to 95 Calorific value Operating 216 kcal Hr or less Power Saving 2 8 kcal Hr or less 100 to 240 Vac Power off less...

Page 187: ...se the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing Consumables Scanner Overview TOP The outer dimensions are as follows Unit mm in A 3 Outer Dimensions 684 26 9 571 22 5 699 27 5 754 29 7 8 5 0 3 310 12 2 430 16 9 460 18 1 452 17 8 394 15 5 ...

Page 188: ...out fi 680PRF Front Side Imprinter refer to the fi 680PRF PRB Operator s Guide fi 680PRB FI 680PRB PA03575 D203 An imprinter option for the back side Prints alphanumeric character strings on the scanned document You can use this imprinter to manage documents by printing the user name date and serial number For more details about fi 680PRB Back Side Imprinter refer to the fi 680PRF PRB Operator s G...

Page 189: ...u can also remove Scan to Microsoft SharePoint To remove Scan to Microsoft SharePoint fi 6800 Click Scan to Microsoft SharePoint To remove ISIS fi 6800 Click ISIS Driver Bundle Installer for fi Series scanners To remove the Error Recovery Guide Click Error Recovery Guide for fi 6400 fi 6800 To remove the Software Operation Panel Click Software Operation Panel To remove the Scanner Central Admin Ag...

Page 190: ... color Inversion P ADF Automatic Document Feeder Duplex scanning mode ISIS Paper jam E J Paper Protection Assist roller Edge Extract Job Separator Patch code Automatic size skew detec tion Edge Processing L Pick roller Energy Star Landscape Pick start time B Error diffusion Letter size Pinch roller Blank Page Skip F M Pixel Brake roller FCC Moire patterns Portrait Brightness Feed roller Multifeed ...

Page 191: ...ly Care Troubleshooting Operational Settings Replacing Consumables Scanner Overview Separator roller Z Shortcut key Zone OCR Simplex scanning mode Numbers Smoothing 11 17 in Soft Pick T Temporary error Threshold TÜV TWAIN Technology Without Any Interesting Name U Ultrasonic sensor Undercrop USB W White Level Follower White Reference Stripe ...

Page 192: ...tandard paper size Paper size is 52 74 mm ADF Automatic Document Feeder A paper feeding mechanism which allows multiple sheets of documents to be scanned one sheet at a time Assist roller A roller that feeds the document through the ADF Assist roller refers to the first roller in the feeding direction Automatic size skew detection Automatic Skew Detection A function that detects skewed documents a...

Page 193: ... to the brightness of a scanned image C Canadian DOC Regulations A standard issued by Industry Canada a department of the Canadian government which sets out the technical requirements relative to the radiated and conducted radio noise emissions from digital apparatus CCD Charge Coupled Device Image Sensor A sensor which perceives the light reflected from the document and converts it into digital e...

Page 194: ...i Acronym for dots per inch A measurement of resolution which is normally used for scanners and printers Higher dpi indicates better resolution Driver software In this manual driver software refers to software that allows the scanning application software to communicate with the scanner Dropout color Removes the specified color s from the scanned image Duplex scanning mode A mode for scanning both...

Page 195: ...el into several pixels which are then binarized This maintains high grayscale levels and resolution during scanning while suppressing more patterns by dotted halftone images such as newspaper photographs F FCC Acronym for The Federal Communications Commission an independent United States government agency which is in charge of regulating interstate and international communications via radio televi...

Page 196: ...ocessing Reproduces the color density in black white by using dot patterns This method is effective for scanning images such as photographs in black white I Image processing Refers to processing and outputting the scanned image via specified scan parameters iMFF Intelligent MultiFeed Function A function that excludes certain patterns of overlapping of documents that is detected as multifeed by let...

Page 197: ...el Translations in 1990 In order to use imaging devices designed for ISIS standard it is necessary to install a driver software that supports ISIS J Job Separator A sheet inserted between documents in a batch for separating different jobs Job separator types are as follows Job separator with Patch Codes A sheet with Patch codes printed Job separator with barcodes A sheet with barcode s printed Job...

Page 198: ...pots in white areas and voids in black areas is removed to improve image quality Common noise includes toner and fax particles Noise reduction works via an algorithm that removes pixels up to 5 x 5 dots apart A dot is 1 400 inch A particle can be distinguished from a character as it is not connected to another dot within 5 pixels O OCR Optical Character Recognition A device or a technology that re...

Page 199: ...ssing Overscan A function that scans the document in a size larger than the specified paper size P Paper jam Refers to a state in which a document is jammed inside the paper path or feeding is interrupted by documents slipping Paper Protection A function that stops the scan when the scanner detects a document that is highly deformed Patch code A special code to let the scanner recognize the start ...

Page 200: ...ns different amounts of pixels the one with more pixels can express greater details Therefore the higher the resolution the finer the image becomes S SCSI SCSI Small Computer System Interface is a standard for interfaces used to connect devices such as hard disks and scanners Up to seven devices can be connected by this interface daisy chain The data transfer rate is 10 MB sec at maximum for Fast ...

Page 201: ...educe the number of sheets pulled by the pick roller at once by restricting the up and down movement of the pick roller during feeding T Temporary error An error that can be fixed by the user operator Threshold The value which is used to determine whether a certain color is black or white Threshold value must be configured in order to scan images with grayscale gradation Each pixel is converted in...

Page 202: ...iversal Serial Bus is a standard for interfaces used to connect devices such as keyboards and scanners Up to 127 devices can be connected by this interface USB devices can be connected disconnected without powering off the devices For USB 2 0 the data transfer rate is 1 5 Mbps in Low Speed 12 Mbps in Full Speed and a maximum of 480 Mbps in Hi Speed mode For USB 1 1 the data transfer rate is 1 5 Mb...

Page 203: ... How to Load Documents How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing Consumables Scanner Overview Numbers 11 17 in A standard paper size used in the U S A and other countries Paper size is 11 17 inches ...

Page 204: ...e ADF 20 closing the Hopper 18 closing the top cover 21 configurable items 133 consumables 94 conventions 5 D daily care 81 documents for scanning 37 E error indications on operator panel 105 F Function Selection 66 H how to load documents 30 how to use this manual 2 I installation specification 185 introduction 3 items configurable in the Main Menu 59 L loading capacity of hopper 22 loading docum...

Page 205: ... of the consumables 94 replacing consumables 93 S Scan button 76 Scanner Central Admin 29 scanner options 188 scanner overview 11 scanning documents of different types and sizes 70 Send to Pause button 76 separator roller replacement 97 settings related to power ON OFF control 179 settings related to scanning 149 settings related to sheet counters 145 shortcut key 201 stacker setting 23 starting u...

Page 206: ...s Guide P3PC 2492 05ENZ0 Issue date December 2014 Issued by PFU LIMITED Copying of the contents of this manual in whole or in part and copying of the scanner applications is prohibited under the copyright The contents of this manual are subject to change without notice PFU LIMITED is not liable whatsoever for any damages resulting from use of this scanner and procedures described in this manual pr...

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