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En-12

OPERATING MANUAL

 

WARNING

In following events, immediately stop operation of the air conditioner, and disconnect all the power supply by turning off the electrical 
breaker or disconnecting the power plug. Then consult your dealer or authorized service personnel.
As long as the unit is connected to the power supply, it is not insulated from the power supply even if the unit is turned off.

• Unit smells of something burning or emits smoke
• Water leaks from the unit

Following symptoms do not indicate product malfunction, but they are normal functions or characteristics of this product.

Symptom

Cause

See page

Operation is delayed after 
restart.

To prevent blowout of the fuse, the compressor will not operate while the protection circuit is working 
for about 3 minutes after sudden OFF

ĺ

ON operation of the power supply.

Noise is heard.

During operation or immediately after stopping the air conditioner, refrigerant 

À

 owing sound may be 

heard. Also it may be particularly noticeable for 2–3 minutes after starting operation.

During the operation, a slight squeaking sound produced by the minute expansion and contraction of 
the front panel caused by temperature change may be heard.

Smell coming from the unit.

Various smells generated from interior textile, furniture, or cigarette smoke absorbed into the air 
conditioner may be emitted.

Mist or steam is emitted from 
the unit.

In COOL or DRY mode, a thin mist generated by condensation formed with sudden cooling process 
may be emitted.

Air

À

 ow is weak or stops.

In DRY mode, the indoor unit operates at low fan speed to adjust the room humidity, and may stop 
from time to time.

When the fan speed is set to “QUIET”, the fan rotates at very low speed and the air

À

 ow is reduced.

In COOL mode, the indoor unit fan may stop from time to time when the outdoor unit is stopped.

4

When monitoring operation is performed in AUTO mode, the fan rotates at very low speed.

Before you call for or request servicing, troubleshoot a problem by performing following checks:

Symptom

Diagnostic

See page

Does not operate at all.

…

 Has the circuit breaker been turned off?

…

 Has there been a power outage?

…

 Has a fuse blown out or the circuit breaker been tripped?

…

 Is the timer operating? 

6

Poor cooling performance.

…

 Is the air 

¿

 lter dirty? 

10

…

 Is the intake grill or outlet port of indoor unit blocked?

…

 Is the room temperature adjusted appropriately?

4

…

 Is a window or door left opened?

…

 Is direct or strong sunlight shinning into the room in cooling operation?

…

  Are there other heating apparatus or computers operating, or too many people in the room in cool-

ing operation?

…

  Is the fan speed set to “QUIET”?

When the fan speed setting is set to “QUIET”, noise reduction is prioritized and the air-conditioning 
performance may become lower. If the volume of provided air

À

 ow is not agreeable to your prefer-

ence, set the fan speed to “LOW” or higher fan speed.

5

…

  Has the OUTDOOR UNIT LOW NOISE mode been set?

5

…

 Do you have an arrangement with your electric company for Demand Response?

8

The unit operates differently 
from the remote controller 
setting.

…

 Are the batteries used in the remote controller exhausted?

…

 Are the batteries used in the remote controller loaded properly?

2

Immediately stop operation and turn off the electrical breaker in following cases. Then consult authorized service personnel.

• The problem persists even if you perform these checks or diagnostics.
• The OPERATION indicator and TIMER indicator blink while the ECONOMY indicator is blinking fast.

NOTES:

• For any troubleshooting related to the wireless LAN control, refer to the setting manual for wireless
  LAN control or the mobile app installed in your smartphone or tablet PC.

Troubleshooting

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2017/3/23   9:10:59

Summary of Contents for ASTG07CMCB

Page 1: ...ersonnel In the event of refrigerant leakage be sure to keep away from re or any Àammables and consult authorized service personnel If you see lightning or hear thunder there might be a lightning strike To prevent electric shock hazard turn off the air conditioner by using the remote controller and do not touch the unit or the power plug during thunderstorm The appliance shall be stored in a room ...

Page 2: ...is may cause quality deterioration of those items Do not expose animals or plants to the direct airÀow Do not drink the drainage from the air conditioner Do not pull the power supply cable to disconnect the plug Do not touch the aluminum ns of heat exchanger built in the indoor or outdoor unit to avoid personal injury when you install or maintain the unit Do not direct the airÀow at replaces or he...

Page 3: ...et to position 4 7 for more than 30 minutes in COOL or DRY mode the louver will automatically return to position 3 Keeping the position 4 7 during COOL or DRY mode may cause condensation to form and the drops may damage your property 7 Power diffuser In conjunction with movement of the vertical airÀow direction louver the angle of the power diffuser moves as follows Vertical airÀow direction louve...

Page 4: ...tion In actual operation the display is linked with the button operation and only shows the necessary indicators for each setting 5 POWERFUL button Activates the POWERFUL operation The unit will operate at maximum power and strong airÀow to quickly cool down the room When activated the indoor unit will emit 3 short beeps To turn off press the POWERFUL button again The indoor unit will then emit 2 ...

Page 5: ...ting the timer setting 15 BACK button Used for adjusting the timer setting 16 RESET button When you press the RESET button press it gently by using the tip of a ballpoint pen or other small object in correct direction as shown in this gure RESET 17 TEST RUN button Only used for the initial test in the unit installation Do not press this button under normal use because it will cause incorrect opera...

Page 6: ... to invalid If restricted function is valid remote controller cannot use correctly beeping sound will be heard OPERATION TIMER and the ECONOMY indicator of the indoor unit will Àash The restricted functions for wireless remote controller Polar 3 core wired remote controller Outdoor unit low noise Energy saving Powerful Timer operation Timer Operation ON timer or OFF timer You can set the ON timer ...

Page 7: ...ancel the WEEKLY timer press the WEEKLY button while the WEEKLY indicator is on Erases the indicator WEEKLY timer ON and OFF timer can be combined and up to 4 reservations program per day and 28 reservations per week Before setting the program please set the week and time of the air conditioner rst If the week and time are not set the weekly timer will not operate correctly at the set time Please ...

Page 8: ...ng together with the SLEEP timer page 6 the SLEEP timer will be prioritized This product is designed to be compatible with Air Conditioning Demand Response program To utilize the function you need a separate arrangement with your electricity supplier Please check availability in the place of use When your electricity supplier activates one of the following 3 Demand Response DR modes the air condit...

Page 9: ...e of a wireless radio transmitter may cause the malfunction of the air conditioner If you encounter such a malfunction turn off the circuit breaker once Then turn it on again and resume operation by using the remote controller Temperature and Humidity Range Permissible ranges of temperature and humidity are as follows COOL DRY Indoor temperature About 18 C to 32 C Indoor humidity Below approximate...

Page 10: ...locks at the top of the panel a To latch each shaft properly insert the shaft until it snaps Then close the intake grille b a a b b 4 Press 4 places on the intake grille to close it completely Cleaning the air lters Mind that you have a periodical cleaning of the air lters to prevent reducing the operation ef ciency of the product Using of clogged air lter with dust will lower the product performa...

Page 11: ...left with the package opened Replace the lter once every 3 months under normal use By setting the fan speed high the air cleaning effect increases Ion deodorization lter UTR FA16 2 Light blue 1 sheet The lter deodorizes by powerfully decomposing absorbed odors using the oxidizing and reducing effects of ions generated by the ultra ne particle ceramic To maintain the deodorizing effect clean the lt...

Page 12: ...ode the indoor unit fan may stop from time to time when the outdoor unit is stopped 4 When monitoring operation is performed in AUTO mode the fan rotates at very low speed Before you call for or request servicing troubleshoot a problem by performing following checks Symptom Diagnostic See page Does not operate at all Has the circuit breaker been turned off Has there been a power outage Has a fuse ...

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