Fujitsu Siemens Computers Pocket LOOX 400 Series Easy Manual Download Page 60

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Troubleshooting and tips

A26391-K150-Z120-1-7619, Edition

The information on the display of the Pocket PC is difficult to
read

Reflection

►

Turn the Pocket PC until you can see the information in the display again.

The Pocket PC switches off

If you operate the Pocket PC too long with only the battery, the Pocket PC switches into the
Suspend mode when the battery charging level is too low.

►

Connect the PSC11R-050 power adapter to charge the battery.

►

Press the Suspend/Resume button.

The Pocket PC does not start after switch on

If the Pocket PC does not start after switch on, this may be due to one of the following:

The battery is dead

►

Charge the battery.

►

Connect the PSC11R-050 power adapter to the cradle with the Pocket PC.

►

Check whether the PSC11R-050 power adapter is connected correctly to the cradle.

►

Check whether the power cable is plugged properly into the power adapter and into the mains
outlet. The indicator on the power adapter should illuminate.

The battery is charged. The power-on indicator flashes green.

PSC11R-050 power adapter is not properly connected

►

Switch the Pocket PC off.

►

Check whether the PSC11R-050 power adapter is properly connected to the Pocket PC and
the electrical outlet.

►

Then switch the Pocket PC on again

Summary of Contents for Pocket LOOX 400 Series

Page 1: ...EasyGuide Pocket LOOX 400 Series English answers2 ...

Page 2: ...e to be clarified Please contact your sales partner your sales outlet Further information can be found in the Safety and Ergonomics and Warranty manuals The latest information on our products tips updates etc can be found on the internet under http www fujitsu siemens com ...

Page 3: ......

Page 4: ...Distributed by Fujitsu Siemens Computers GmbH Edition 3 Order No A26391 K150 Z120 1 7619 AG 0404 04 04 ...

Page 5: ...before you start Software overview Operating the Pocket PC FSC SpeedMenu quickly operating Pocket PC Configuring the Pocket PC Connecting and networking the Pocket PC with other devices Troubleshooting and tips Technical data Index April 2004 edition ...

Page 6: ...perty of Bluetooth SIG Inc U S A licensed for Fujitsu Siemens Computers GmbH All other trademarks referenced are trademarks or registered trademarks of their respective owners whose protected rights are acknowledged Copyright Fujitsu Siemens Computers GmbH 2004 All rights including rights of translation reproduction by printing copying or similar methods in part or in whole are reserved Offenders ...

Page 7: ...during normal use 17 Switching on and off with soft reset warm boot 18 Resetting Pocket PC to delivered state 19 Using standard operating elements 20 Using the pen 20 Using navigation key 20 Using the application buttons 21 Switching display lighting off and on 21 Make sound recordings 22 Inserting and removing memory cards 23 Inserting memory card 23 Removing memory card 24 On the road with the P...

Page 8: ...ireless data transfer with infrared interface 48 Wireless communication with Bluetooth optional 48 Selecting location for Bluetooth operation 49 Activating and deactivating Bluetooth 49 Wireless connection via Wireless LAN optional 49 Troubleshooting and tips 51 Installing new software 51 Date or time of the Pocket PC is incorrect 51 The display of the Pocket PC remains dark 51 The information on ...

Page 9: ...LOOX to your notebook or PC and you can synchronise your data Why don t you read your favourite book quite comfortably on the display or use the MP3 player while you re on the road Insert the memory card of your digital camera in the slot and you can view the photos you just took on the display With Bluetooth the infrared interface and the integrated Wireless LAN depending on the model you can als...

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Page 11: ... Failure to follow the instructions may lead to loss of data invalidate your warranty destroy the Pocket PC or endanger your life i Indicates important information which is required to use the system properly Text which follows this symbol describes activities that must be performed in the order shown This font indicates screen outputs This font indicates programme names commands or menu items Quo...

Page 12: ... PC and Technical data chapter Connect the power adapter plug to the PSC11R 050 power adapter The power adapter plug must never be plugged into an electrical outlet without the PSC11R 050 power adapter The included PSC11R 050 power adapter complies with the requirements of the country in which you purchased the Pocket PC Make sure the PSC11R 050 power adapter is approved for the country in which i...

Page 13: ...d will be disposed of in an environmentally acceptable manner To give back a device please take advantage of your country s disposal and recycling possibilities Further information about country specific disposal and recycling possibilities can be found on the following website www fujitsu siemens com recycling If you have any questions on disposal please contact your local office or our Help Desk...

Page 14: ...in a dry environment If you store the Pocket PC for up to a month the storage temperature should be between 20 C and 60 C If you store the Pocket PC for up to three months the storage temperature should be between 20 C and 45 C The lower the temperature at which the batteries are stored the lower is the rate of self discharge Avoid leaving your Pocket PC lying in direct sunlight in a car Please no...

Page 15: ... you installed ActiveSync Pocket Internet Explorer Browser for websites and WAP sites Help file on Pocket PC Microsoft Reader 2 0 for Windows Mobile For reading eBooks Help file on Pocket PC Microsoft Windows Media Player 9 for Windows Mobile For playing audio and video files Help file on Pocket PC MSN Messenger For online communication Help file on Pocket PC FSC SpeedMenu For fast file and progra...

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Page 17: ...e Pocket PC into operation the first time switch the Pocket PC on and off operate the Pocket PC with the stylus operate the Pocket PC with the navigation key switch the display lighting on and off make sound recordings use the optional cradle synchronise data use memory cards Please take note of the information in the Important notes chapter ...

Page 18: ... 2 Memory card slot 3 Headphones port 4 Locking device 5 Battery compartment cover 6 ActiveSync port 7 Opening for soft reset warm boot 8 Infrared interface 9 Wireless indicator 10 Power on indicator 11 Suspend Resume button 12 Microphone opening 13 Display 14 FSC Speed button 15 Today button 16 Navigation key 17 Contacts button 18 Calendar button 19 Record button ...

Page 19: ...etween your Pocket PC and your PC notebook you must install the program ActiveSync on your PC notebook Insert battery Connect PSC11R 050 power adapter Install ActiveSync on PC notebook and carry out first data synchronisation Start Pocket PC for the first time You will learn more about the individual steps in the following sections The explanations in the text refer to several positions on the ill...

Page 20: ...ng device 5 in the direction of the arrow and hold it pressed Slide the cover 6 in the direction of the arrow as far as it will go i The battery is not charged at the time of delivery Therefore charge the battery for 12 hours before the first mobile use see Connecting PSC11R 050 power adapter section When you replace the battery an internal backup battery prevents your data from being lost This ba...

Page 21: ...proved for the country in which it is used The PSC11R 050 power adapter may only be connected to an electrical outlet when the Pocket PC or the cradle is connected to the PSC11R 050 power adapter Do not use the PSC11R 050 power adapter for other devices Do not use power adapters which are not specially approved for this Pocket PC You can connect the PSC11R 050 power adapter to the Pocket PC for in...

Page 22: ...chronisation between your Pocket PC and your PC notebook you must install the program ActiveSync on your PC notebook Installing ActiveSync on your PC notebook The data synchronisation helps you always keep your data on your Pocket PC and your PC notebook up to date when you work alternately with your PC notebook and your Pocket PC You can transfer data you require when you re on the go from your P...

Page 23: ...k before the first data synchronisation between your Pocket PC and your PC notebook Outlook 2002 is provided on the included Microsoft Companion CD 1 Connect the ActiveSync cable to a USB port 1 of your PC notebook The Pocket PC is now connected to your PC notebook The ActiveSync partnership between your Pocket PC and your PC notebook will be established The ActiveSync Setup Wizard will help you d...

Page 24: ...s on the display i To optimize the responsiveness of the touchscreen when touched with the stylus you can also always realign the touchscreen under Start Settings System Becoming familiar with basic operation Next the operating system provides a brief introduction to the operation of the Pocket PC with the stylus after the initial start up Follow the instructions on the display Today screen Follow...

Page 25: ... function Resetting Pocket PC to delivered state Switching Pocket PC off and on during normal use Switching off with Suspend Resume button Briefly press the Suspend Resume button to switch off the Pocket PC The Pocket PC is switched to suspend mode i If you have specified a switch off time with the system settings your Pocket PC will automatically switch into the Suspend mode after this specified ...

Page 26: ...d program opens immediately at the press of a button i By making the appropriate setting in FSC KeyLock see chapter Configuring the Pocket PC you can also prevent the Pocket PC from being switched on when an application button is pressed Switching on and off with soft reset warm boot After certain applications or the installation of new programs it may be necessary to restart the Pocket PC with th...

Page 27: ...ta documents additionally installed programs personal settings that you haven t saved elsewhere Therefore remember to make a regular data backup with synchronisation see Synchronising data with ActiveSync section or on corresponding memory cards available as an accessory The program is provided on your Pocket PC for completely backing up the RAM memory on memory cards see Backing up data with FSC ...

Page 28: ...menu appears and you can select an element by touching it Using navigation key 1 With the navigation key 1 you scroll within the menus up down to the left and right and activate menu entries by pressing the centre of the navigation key The navigation key is also useful for one hand operation with FSC SpeedMenu More information on using the FSC SpeedMenu is contained in the FSC SpeedMenu quickly op...

Page 29: ... within an application Upon delivery the applications FSC SpeedMenu Contacts Calendar as well as Today are assigned to the four buttons Switching display lighting off and on 1 If the ambient light conditions permit you can switch the display lighting off or reduce its brightness to save energy You can also specify the switching off and on again of the display lighting in the system settings of you...

Page 30: ...1 a A microphone a is integrated in your Pocket PC You can record sound and speech in the Notes program Press the record button 1 until an acoustic signal sounds The sound recording begins Further information on sound recording is provided in the help function of the operating system ...

Page 31: ... objects enter the slot Inserting memory card 2 3 1 Also press on the edge of the placeholder 1 so that the placeholder is pushed out of the slot somewhat Pull the placeholder out of the Pocket PC 2 Carefully push the memory card 3 into the slot The memory card may protrude by one to several millimetres depending on the memory card type i Keep the placeholder for the memory card in a safe place Wh...

Page 32: ...e or office your Pocket PC is supplied with power by the installed battery and you can work for up to 10 hours without an electrical socket At your home or office you can recharge the battery in the optional cradle You can also take along the PSC11R 050 power adapter and connect your Pocket PC directly to an electrical outlet to recharge the battery when you re on the go In this chapter you ll lea...

Page 33: ...charging time Charging battery directly with PSC11R 050 power adapter You can connect the PSC11R 050 power adapter directly to the Pocket PC There are two ways to do this You can use the ActiveSync cable You can use the adapter i Please take note of the information on the PSC11R 050 power adapter in the Connecting PSC11R 050 power adapter section Connecting PSC11R 050 power adapter to Pocket PC wi...

Page 34: ... 1 Connect the adapter 1 to the ActiveSync port of the Pocket PC Connect the power adapter cable 2 to the adapter Connect the PSC11R 050 power adapter 3 to an electrical outlet The installed battery will now be charged The power on indicator number 10 in the section Overview of operating elements and connections flashes green The charging time is approx 4 hours When the battery is fully charged th...

Page 35: ...C11R 050 power adapter to cradle with ActiveSync cable 4 3 2 1 Connect the ActiveSync cable 1 to the ActiveSync port of the cradle Connect the power adapter cable 2 to the DC socket of the ActiveSync cable Connect the PSC11R 050 power adapter 3 to an electrical outlet Place the Pocket PC in the cradle 4 The installed battery will now be charged The power on indicator number 10 in the section Overv...

Page 36: ...te the Pocket PC for up to 10 hours without a power connection However it is not possible to exactly specify the maximum operating time as different applications use more or less energy In the system settings you can make settings that help you save energy when using your Pocket PC These settings enable you to use the battery operating time optimally Please see the Configuring the Pocket PC chapte...

Page 37: ...wed and under which conditions Switch off Bluetooth and wireless LAN Also observe the information in the Wireless communication with Bluetooth chapter and the safety precautions in the Safety and Ergonomics manual with regard to Bluetooth In some countries the use of Bluetooth is restricted or completely prohibited Ask about the regulations in the country you will be travelling in before starting ...

Page 38: ... your PC notebook via the cradle see the Using optional cradle chapter using the ActiveSync cable or via infrared or Bluetooth You will find information on how you synchronise data using ActiveSync in the ActiveSync help file on your PC notebook i If you have not yet installed the ActiveSync program on your PC notebook you must install it on your PC notebook before the first data synchronisation b...

Page 39: ...de with FSC Backup This provides you with the data status at the time of the backup again within just a few minutes As FSC Backup backs up and restores the entire RAM memory of your device the registry which contains the configuration data of your device and any programs installed in the RAM memory is also backed up FSC Backup also provides you with the option of backing up and restoring single da...

Page 40: ... button if this is not the case A message is output when the restoration has been completed Touch OK navigation bar to confirm your setting The Pocket PC is reset and restarted Using optional cradle With the optional cradle you can charge the battery in the Pocket PC and or carry out a data synchronisation between the Pocket PC and a PC notebook Selecting location for cradle Place the cradle on a ...

Page 41: ...e ActiveSync partnership between your Pocket PC and your PC notebook will be established If the battery charge level of your Pocket PC is low you should connect the PSC11R 050 power adapter see the section Connecting PSC11R 050 power adapter i You can leave the connections between the cradle and PSC11R 050 power adapter and between the cradle and your PC notebook connected all the time This means ...

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Page 43: ... your preferences you can operate FSC SpeedMenu with the navigation key or the stylus Operating with the navigation key To select an entry using the navigation key Press the arrow up down To activate a selected entry start the programmes display submenus open folders display documents Press the navigation key in the middle position To activate a selected submenu Press the navigation key in the mid...

Page 44: ...ain entries and subentries The menu title bar indicates which submenu is currently open If there is not enough space for all of the entries on the display move the section displayed Touch the desired arrow button with the stylus to scroll To scroll quickly to the top or bottom entry in the Main menu leave the stylus on the respective arrow button for a moment Quick menu The quick menu is meant for...

Page 45: ...120 1 7619 Edition 3 37 FSC SpeedMenu default entries in Organizer submenu The two illustrations show the default entries you will find when you start the FSC SpeedMenu the first time You can leave the default entries as they are or change them at any time ...

Page 46: ...ll learn how to proceed using the example Adding menu entry 1 Opening the pop up menu Press the chosen menu entry with the stylus for approx 1 2 seconds The pop up menu indicates the possible actions for that entry 2 Add entry Press Add entry in the popup menu with the stylus Enter the desired title for the entry The new entry appears in the menu just above the entry on which you have activated th...

Page 47: ...SpeedMenu quickly operating Pocket PC A26391 K150 Z120 1 7619 Edition 3 39 An overview of all possible actions is contained in the FSC SpeedMenu help on your Pocket PC Example of a configured FSC SpeedMenu ...

Page 48: ...Foot bar The entry is then entered in the Main menu or in the Quick menu Inserting entry at end of Main menu If the list of the Main menu entries is so long that it no longer fits on the display an arrow button appears at the lower end also see the section Programme structure To insert an entry at the end of this long menu proceed as follows Touch the arrow button down arrow and leave the stylus o...

Page 49: ...l at any time after installing ActiveSync on your notebook PC We describe the configuration of the FSC SpeedMenu in the Editing FSC SpeedMenu chapter in this manual and in the FSC SpeedMenu help on your Pocket PC Optimising energy management General information on energy management The battery operating time is considerably dependent on the applications used Please consider that a particularly lar...

Page 50: ...s will be lost In other words your Pocket PC is reset to the delivery state Using energy saving functions You can save energy in several ways to optimally utilise the battery operating time Switch the Pocket PC into the Suspend mode when you are not using it Reduce the processor speed Switch the display lighting off or reduce the brightness Switch off the sound reduce the volume or only allow acou...

Page 51: ...e navigation bar A popup window for the loudspeaker settings appears Activate the selection field for Off with the stylus Touch the display anywhere outside the popup window Adjusting volume Touch the loudspeaker symbol in the navigation bar A popup window for the loudspeaker settings appears Set the desired volume on the slide control with the stylus Touch the display anywhere outside the popup w...

Page 52: ... Today screen Select Menu New tab under Start Settings Private Menus Touch the checkbox for the entry Activate Neu popup menu Select those applications from the list that are to appear in the new menu Touch OK navigation bar to confirm your setting Password protection under Pocket PC 2003 You can protect your Pocket PC from unauthorised access with a password This makes your data accessible only t...

Page 53: ...setting it to the delivered state see the section Resetting Pocket PC to delivered state Therefore remember to make a regular data backup with synchronisation see Synchronising data with ActiveSync section or on corresponding memory cards available as an accessory The program FSC Backup is provided on your Pocket PC for completely backing up the RAM memory Changing time During the initial start up...

Page 54: ...nds or by entering the desired time Touch OK navigation bar to confirm your setting Touch the bell symbol Now you can select how you want to be woken up or notified If you have activated Play sound you can select the desired signal in the list next to it drop down menu Touch the small button with the down arrow next to the title Alarm1 The drop down menu appears You can view all menu items by slid...

Page 55: ... model via Wireless LAN depending on model Please see the documentation of the respective card for information on using LAN W LAN or modem cards Safety precautions when using radio components Switch off the radio component when you are in a hospital or near a medical electronics system as the radio waves transmitted by the radio component may impair the operation of the medical devices Do not brin...

Page 56: ...w Infrared setting 115 kbits For data transfer you must align the infrared interface of your Pocket PC with that of the partner device The devices must not be more than one metre apart The infrared interface of one device must be in the range of influence horizontally approx 30 and vertically approx 15 of the infrared interface of the other device Wireless communication with Bluetooth optional Wit...

Page 57: ...nicating via Bluetooth because radios or radio devices are located in the vicinity then move the Pocket PC to a different location Activating and deactivating Bluetooth You can switch Bluetooth on and off just as you wish This enables you to also use your Pocket PC wherever radio modules such as Bluetooth may not be operated such as hospitals and aircraft please also observe the safety precautions...

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Page 59: ...ers important files may be overwritten and modified To be able to access the original files in case of problems following installation you should make a backup copy prior to installation see the Synchronising data with ActiveSync and Backing up data with FSC Backup sections Date or time of the Pocket PC is incorrect Touch the Clock symbol under Start Settings System Depending on your preference yo...

Page 60: ... switch on If the Pocket PC does not start after switch on this may be due to one of the following The battery is dead Charge the battery Connect the PSC11R 050 power adapter to the cradle with the Pocket PC Check whether the PSC11R 050 power adapter is connected correctly to the cradle Check whether the power cable is plugged properly into the power adapter and into the mains outlet The indicator...

Page 61: ...cards available as an accessory The program FSC Backup is provided on your Pocket PC for completely backing up the RAM memory The battery is dead Connect the PSC11R 050 power adapter to the Pocket PC to charge the battery Or Connect the PSC11R 050 power adapter to the cradle and place the Pocket PC in the cradle for charging The battery discharges too quickly The battery is either too hot or too c...

Page 62: ...etting Contact with hotline help desk If you are unable to solve a certain problem please contact the hotline help desk Additional details are contained in the Safety and Ergonomics and Warranty manuals Please have the following information ready when you call The model name and serial number of the Pocket PC The serial number is located on a sticker on the backside of the Pocket PC Notes of any m...

Page 63: ...III Maximum power draw Pocket PC on with battery charging 10 W Display Display diagonal Dimensions W x H 240 x 320 transflective TFT display resolution 65 536 colours 53 6 mm x 71 5 mm 0 22 mm pixel spacing Memory card slot Supports following memory card types Secure Digital I O MultiMediaCard Ports Integrated microphone loudspeaker 1 1 Headphones port 3 5 mm Infrared interface IrDA up to 150 kbit...

Page 64: ...ansport 2K2 5 C 40 C 25 C 60 C Dimensions Width depth height 113 1 mm 70 6 mm 14 1 mm Weight approx 125 g Battery Rated capacity 1100 mAh Charging time when not in operation Max 4 hours Operating time up to 10 hours up to 350 hours in stand by mode PSC11R 050 power adapter Rated voltage 100 V to 240 V automatic Frequency 50 Hz to 60 Hz automatic Rated voltage 5 V 5 Max rated current 2 0 A 5 ...

Page 65: ... Data backing up 31 synchronisation 30 technical 55 Data transfer Bluetooth 48 infrared 48 Wireless LAN 49 Date not correct 51 Date Time incorrect 51 Delivered state 19 Display cleaning 6 difficult to read 52 reflected glare 52 remains blank 51 Display lighting 43 switching off 21 switching on 21 Disposal 5 E Electromagnetic compatibility 5 Energy management optimising 41 Energy saving 5 European ...

Page 66: ...bilities 42 Power on indicator 10 Preparing for use first time 11 R Radio indicator 10 Recycling 5 S Safety 4 Screen too bright 52 Signs and symbols 3 Soft reset 18 opening 10 Software installing new software 51 new installation 51 overview 7 Sound activating optionally 43 switching off 43 Sound recording record button 22 Standard operating elements using 20 Storage battery 6 Stylus 10 removing 16...

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