41S_Rev00
104
Guarantee and Contact Address
Warranty
1. Warranty period and limits
If the product fails due to defects or workmanship within the warranty period stipulated by
the Fujikura-authorized distributor, they will repair it free of charge. Please ask the
authorized distributor. However, note that repairs will be charged for the following
regardless of the warranty period:
(1)
Failure due to natural disaster.
(2)
Failure due to mishandling.
(3)
Failure due to handling where the operating procedures or instructions described in
the instruction manual were disregarded.
(4)
Consumable items (discharge electrodes etc.)
Please note that the memory of the splice results, parameters, etc. may be deleted
during the repair.
(5)
Failure due to use of abnormal AC power.
In most cases, damage to the AC adapter from an abnormal supply voltages occur
within the warranty period. The specification of AC input voltage is up to AC240V
(340V-peak).
2.Warranty item coverage
The warranty covers the Splicer's and Accessories' standard package except for
consumables like batteries or electrodes.
3. Before shipping the splicer
Please consult the authorized distributor first.
4. Information required for repair
Include documentation with the splicer informing us of the details listed below.
(1)
Your full name, section, division, company, address, phone number, fax number
and e-mail address.
(2)
Model name and serial number of the splicer.
(3)
Problems encountered
・
What problems did your splicer encounter and when?
・
What is its present operational state?
・
the Observations, screenshots, files, images, pertinent error messages, etc.
relating to the problem
5. Transporting the splicer
Since the splicer is a high-precision machine, always use the original carrying case for
transportation and storage in order to protect it against humidity, vibration and shock.
When requesting splicer repair, please send it, along with its accessories, in its original
carrying case.
6. Disclaimer
Please note the memory contents, such as splicing results, splice mode, etc., may be lost
depending on the kind of repair.
