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82

Troubleshooting

Problems and Solutions

Problem

Problem

Solution

Solution

Vertical lines appear in 

Vertical lines appear in 
pictures.

pictures.

The camera has been used continuously at high temperatures.  Turn the camera off and wait for 

The camera has been used continuously at high temperatures.  Turn the camera off and wait for 
it to cool down.

it to cool down.

“Smear” in the form of 

“Smear” in the form of 
vertical purple or white 

vertical purple or white 
lines appears in the 

lines appears in the 
display.

display.

Vertical purple or white lines may appear after the camera has been used continuously at high 

Vertical purple or white lines may appear after the camera has been used continuously at high 
temperatures or when a very bright object is in the frame; this phenomenon is common to all CCD 

temperatures or when a very bright object is in the frame; this phenomenon is common to all CCD 
image sensors and does not indicate a malfunction.  These lines are recorded in movies but do not 

image sensors and does not indicate a malfunction.  These lines are recorded in movies but do not 
appear in photographs.  Avoid framing bright objects when filming movies.

appear in photographs.  Avoid framing bright objects when filming movies.

Playback

Problem

Problem

Solution

Solution

Pictures are grainy.

Pictures are grainy.

The pictures were taken with a different make or model of camera.

The pictures were taken with a different make or model of camera.

Playback zoom is unavail-

Playback zoom is unavail-
able.

able.

The pictures were created using 

The pictures were created using 

O

O

  

RESIZE

RESIZE

 or with a different make or model of camera.

 or with a different make or model of camera.

No  sound  in  movie  play-

No sound in movie play-
back.

back.

Sound will not be played when you play a movie with this camera.

Sound will not be played when you play a movie with this camera.

Selected pictures are not 

Selected pictures are not 
deleted.

deleted.

Some of the pictures selected for deletion are protected.  Remove protection using the device with 

Some of the pictures selected for deletion are protected.  Remove protection using the device with 
which it was originally applied (

which it was originally applied (

P

P

 65).

 65).

File numbering is 

File numbering is 
unexpectedly reset.

unexpectedly reset.

The battery-chamber cover was opened while the camera was on.  Turn the camera off before 

The battery-chamber cover was opened while the camera was on.  Turn the camera off before 
opening the battery-chamber cover (

opening the battery-chamber cover (

P

P

 13).

 13).

Summary of Contents for FINEPIX JV500 Series

Page 1: ...M digital camera and the supplied software Be sure that you have read and un derstood its contents and the warnings in For Your Safety Pii before using the camera EN BeforeYou Begin First Steps Basic...

Page 2: ...on cords as this can result in a risk of fire or electric shock Ventilation Slots and openings in the cabinet are provided for ventilation to ensure reliable operation of the video product and to pro...

Page 3: ...he video product Lightning For added protection for this video product receiver during a lightning storm or when it is left unattended and unused for long periods of time unplug it from the wall outle...

Page 4: ...era in the bathroom or shower This can cause a fire or electric shock Donot disassemble Never attempt to change or take apart the camera never open the case Failure to observe this precaution can caus...

Page 5: ...ver or fall and cause injury Do not move the camera while the AC power adapter is still connect ed Do not pull on the connection cord to disconnect the AC power adapter This can damage the power cord...

Page 6: ...ter charging or use This is normal Battery Life At normal temperatures the battery can be recharged about 300 times A noticeable de crease in the length of time the battery will hold a charge indicate...

Page 7: ...y charger sold separately Q CAUTION Do not use the discharge option with alkaline batteries The camera draws a small amount of current even when off Ni MH batteries that have been left in the camera f...

Page 8: ...e your mouth thoroughly with water Drink large quantities of water and induce vomiting then seek medical assistance Although the display is manufactured using extremely high precision technology it ma...

Page 9: ...79 79 The Table of Contents gives an overview of the entire manual The principal camera operations are list ed here Having a specific problem with the camera Find the answer here WarningMessagesandDis...

Page 10: ...ion op tions Frequently Used Buttons Frequently Used Buttons Taking Pictures During Playback Taking Pictures During Playback y To return instantly to shooting mode press the shutter button halfway Vie...

Page 11: ...Setup 15 Basic Photography and Playback Basic Photography and Playback Taking Pictures in Q Scene Recognition Mode 16 Viewing Pictures 19 More on Photography More on Photography Shooting Mode 20 Choos...

Page 12: ...Order 48 Viewing Pictures on a Computer 50 Windows Installing MyFinePix Studio 50 Macintosh Installing FinePixViewer 52 Connecting the Camera 54 Menus Menus Using the Menus Shooting Mode 57 Using the...

Page 13: ...TE 66 KPRINT ORDER DPOF 66 The Setup Menu 67 Using the Setup Menu 67 Setup Menu Options 68 F DATE TIME 68 NTIME DIFFERENCE 68 L a 68 o SILENT MODE 68 R RESET 69 KFORMAT 69 A IMAGE DISP 69 B FRAME NO 7...

Page 14: ...Accessories from FUJIFILM 76 Caring for the Camera 77 Storage and Use 77 Water and Sand 77 Condensation 77 Cleaning 78 Traveling 78 Troubleshooting Troubleshooting Problems and Solutions 79 Warning M...

Page 15: ...on which related information may be found Menus and other text in the LCD monitor are shown in bold In the illustra tions in this manual displays may be simplified for explanatory purposes Supplied A...

Page 16: ...the right of each item Selector button Move cursor up d exposure compensation button P28 b delete button Px MENU OK button Move cursor right N flash button P30 Move cursor left F macro button P29 Move...

Page 17: ...splay BACK button 5 15 o silent mode button x 7 W zoom out button 17 35 8 ON OFF button 13 9 T zoom in button 17 35 10 a playback button 19 11 USB multi connector 45 46 54 12 Strap eyelet 1 13 Battery...

Page 18: ...800 2 2 3 3 1 1 DATE DATE 5 Focus frame 26 6 Focus warning 18 84 7 Number of available frames 91 8 Sensitivity 57 9 Image size Image quality 58 59 10 White balance 60 11 Battery level 5 12 Blur warni...

Page 19: ...cator 48 9 Protected image 65 Battery Level Battery Level Battery level is shown as follows Indicator Indicator Description Description D white Battery partially discharged C white Battery more than h...

Page 20: ...caution could result in damage to im age files or memory cards Q Do not use excessive force when handling the battery chamber cover 2 Insert the battery Insert the battery into the camera as shown mak...

Page 21: ...indicator Battery status Battery status Action Action a a Battery charging Battery charging s s Battery fault Battery fault For battery troubleshooting see page 79 For battery troubleshooting see page...

Page 22: ...rve this precaution could result in damage to im age files or memory cards Q Do not use excessive force when handling the battery chamber cover 2 Insert the battery Insert the battery into the camera...

Page 23: ...back of the slot Q Be sure card is in the correct orienta tion do not insert at an angle or use force Battery Click Q SD SDHC SDXC memory cards can be locked making it impossible to format the card or...

Page 24: ...and open the battery chamber cover To remove the battery slide the battery out of the camera as shown Q Make sure that battery does not fall out when remov ing it To remove the memory card press it in...

Page 25: ...cards are small and can be swallowed keep out of reach of children If a child swallows a memory card seek medical assistance immediately miniSD or microSD adapters that are larger or smaller than the...

Page 26: ...on could make it impossible to remove the battery from the camera Do not short the battery terminals The battery could overheat Read the cautions in The Battery and Power Supply Pvi Use only battery c...

Page 27: ...ode Switching to Playback Mode Press the a button to start playback Press the shutter button halfway to return to shooting mode PlaybackMode PlaybackMode To turn the camera on and begin playback press...

Page 28: ...Fingerprints and other marks on the lens can affect pictures Keep the lens clean Q The ON OFF button does not completely end the supply of power to the camera R R Auto Power Off Auto Power Off The ca...

Page 29: ...e the camera is turned on START MENU ENGLISH NO SET DEUTSCH FRANCAIS 2 The date and time will be displayed Press the selector left or right to highlight the year month day hour or minute and press up...

Page 30: ...n Press the ON OFF button to turn the camera on Q shooting indicators will be displayed The The g g Icon Icon This icon indicates that the camera continuously searches for faces to select the appropri...

Page 31: ...the display Zoom out Zoom in Zoom indicator Holding the Camera Holding the Camera Hold the camera steady with both hands and brace your elbows against your sides Shaking or unsteady hands can blur yo...

Page 32: ...l be dis played Change the composition or use focus lock P26 4 Shoot Smoothly press the shutter button the rest of the way down to take the picture R If the subject is poorly lit the flash may fire wh...

Page 33: ...n taking important photo graphs take a test shot and check the results 1 Press the a button The most recent picture will be displayed 2 View additional pictures Press the selector right to view pictur...

Page 34: ...oosingaShootingMode 1 Press MENU OK to display the shooting menu 2 Highlight ASHOOTING MODE and press the selector right to display shooting mode options SET SHOOTING MENU EXIT SHOOTING MODE 3 Highlig...

Page 35: ...kes two shots one without the flash and one with D D NATURAL LIGHT NATURAL LIGHT Capture natural lighting under low light conditions L L PORTRAIT PORTRAIT Choose for portraits K K SMILE SHOOT SMILE SH...

Page 36: ...ption R R SNOW SNOW Choose for crisp clear shots that capture the brightness of scenes domi nated by shining white snow S S BEACH BEACH Choose for crisp clear shots that capture the brightness of sunl...

Page 37: ...t CAUTO for PPANORAMA MODE in the shooting menu P57 2 Press the selector up to select a frame Press the selector left or right to highlight a pan direction and press MENU OK 3 Take a photograph Exposu...

Page 38: ...moving subjects subjects close to the camera unvarying subjects such as the sky or a field of grass subjects that are in constant motion such as waves and waterfalls or subjects that undergo marked c...

Page 39: ...for PPANORAMA MODE in the shooting menu 2Select a frame and take the first shot 3Press MENU OK to display a guide showing an edge of the picture you have just taken Take the next shot framing it to o...

Page 40: ...1 Focus Position the subject in the focus frame U and press the shutter button halfway to lock focus and exposure Focus and exposure will remain locked while the shutter button is pressed halfway AF A...

Page 41: ...car bodies Fast moving subjects Subjects photographed through a window or other re flective object Darksubjectsandsubjectsthatabsorbratherthanreflect light such as hair or fur Insubstantial subjects...

Page 42: ...tion value and then press MENU OK Choose positive values to increase exposure Choose negative values to reduce exposure R A d icon and exposure indicator are displayed at settings other than 0 Exposur...

Page 43: ...bjects near the center of the frame Use the zoom buttons to compose pictures P17 To exit macro mode press the selector left F and select H OFF OFF R Use of a tripod is recommended to prevent blur caus...

Page 44: ...hen shooting at night or indoors under low light Press the selector right N and choose from the fol lowing flash modes P AUTO FLASH According to shooting conditions Option Option Description Descripti...

Page 45: ...urred use of a tripod is recommended R The flash may fire several times with each shot Do not move the camera until shooting is complete R The flash may cause vignetting K K RED EYE REDUCTION RED EYE...

Page 46: ...ptions OFF OFF Option Option Description Description T OFF Self timer off S 10 SEC The shutter is released ten seconds after the shutter button is pressed Use for self portraits R 2 SEC The shutter is...

Page 47: ...menu and select ON for bFACE DETECTION Faces can be detected with the camera in vertical or horizontal orientation if a face is detected it will be indicated by a green border If there is more than on...

Page 48: ...e LCD monitor press the a button 100 0001 100 0001 Press the selector right to view pictures in the order recorded left to view pictures in reverse order Keep the selector pressed to scroll rapidly to...

Page 49: ...is zoomed in the selector can be used to view areas of the image not currently visible in the display Navigation window shows portion of image currently displayed in LCD monitor Zoom indicator Press...

Page 50: ...n the LCD monitor displays the current image with previous and following images in the background Press W to increase the number of images displayed T to view fewer images 100 0001 100 0001 When two o...

Page 51: ...press MENU OK to select or deselect pictures that are protected or in a print order are shown by S When the operation is complete press DISP BACK to display a confirmation dialog then highlight OK an...

Page 52: ...the face recognition database BY SCENE Search by scene BYTYPE OF DATA Find all still pictures or all movies BY UPLOAD MARK Find all pictures selected for upload to a specified desti nation 2 Select a...

Page 53: ...ected for photobooks 2 Scroll through the images and press the selector up to select or deselect To display the current image on the cover press the selector down Press MENU OK to exit when the book i...

Page 54: ...ough the pictures EditingandDeletingPhotobooks EditingandDeletingPhotobooks Display the photobook and press MENU OK The following options will be dis played select the desired option and follow the on...

Page 55: ...rame the camera will play back the picture from left to right To pause playback press the selector down press the selector down again to resume To delete the panorama press the selector up b when play...

Page 56: ...the shooting menu and select FMOVIE for ASHOOTING MODE P20 Use zoom buttons to frame the subject 2 Press the shutter button all the way down to start recording 3 To end recording press the shutter bu...

Page 57: ...vary from that displayed before recording begins R Sounds made by the camera may be recorded Q Do not open the battery chamber cover during shooting or saving a movie on a memory card Failure to obser...

Page 58: ...selector down to start playback Press again to pause End playback End playback delete delete Press the selector up to end playback If playback is not in progress pressing the selector up will delete...

Page 59: ...g to audio in jack Q When connecting cables be sure the connectors are fully inserted R Image quality may drop during movie playback R To view high definition movies on a high definition TV the option...

Page 60: ...he printer not all the functions described below may be supported 1 Connect the supplied USB cable as shown and turn the printer on 2 Press the a button for about a second to turn the camera on 3 Pres...

Page 61: ...ra off and disconnect the USB cable R Pictures can be printed from a memory card that has been formatted in the camera R If no pictures are selected the camera will print one copy of the current pictu...

Page 62: ...ard The information in the order includes the pictures to be printed and the number of copies of each picture 1 Select playback mode and press MENU OK to display the playback menu 2 Highlight K PRINT...

Page 63: ...f copies is zero 6 Repeat Steps 4 5 to complete the print order and press MENU OK when settings are complete 7 A confirmation dialog will be displayed Press MENU OK to save the print order R Print ord...

Page 64: ...2MB or more 512MB or more 1 1GB or more GB or more 2 2 Free disk space Free disk space 2GB or more 2GB or more GPU GPU Supports DirectX 9 or later Supports DirectX 9 or later recommended recommended S...

Page 65: ...follow the on screen instructions to install MyFinePix Studio If the Installer Does Not Start Automatically If the Installer Does Not Start Automatically If the installer does not start automatically...

Page 66: ...er is running Video Video 800 600 pixels or more with thousands of colors or better Other Other Built in USB port recommended Operation is not guaranteed with other USB ports Recommended when displayi...

Page 67: ...select Preferences from the Image Capture application menu The Image Capture preferences dialog will be displayed choose Other in the When a camera is connected open menu then select FPVBridge in the...

Page 68: ...ult in loss of data or damage to the mem ory card Charge the battery before connecting the camera 2 Turn the camera off and connect the supplied USB cable as shown making sure the connectors are fully...

Page 69: ...computer does not display a message stating that copying is in progress before turning the camera off or disconnecting the USB cable Failure to observe this precaution could result in loss of data or...

Page 70: ...ing the software and disconnecting the camera drag the FinePixViewer folder from Applications into the Trash and select Empty Trash in the Finder menu Macintosh or open the control panel and use Progr...

Page 71: ...s to defaults to Q Q Choose a shooting mode according to the type of subject P20 N N ISO ISO defaults to defaults to AUTO AUTO Control the camera s sensitivity to light Higher values can reduce blur n...

Page 72: ...mory allowing more pictures to be recorded O O4 3 4 3 Size Aspect ratio SizeVersus Aspect Ratio SizeVersus Aspect Ratio Size Size Option Option Prints at sizes up to Prints at sizes up to O O 34 25cm...

Page 73: ...Y IMAGE QUALITY defaults to defaults to N N Choose how much image files are compressed Option Option Description Description FINE FINE Low compression Select for higher image quality NORMAL NORMAL Hig...

Page 74: ...ly i i For subjects in direct sunlight j j For subjects in the shade k k Use under daylight fluorescent lights l l Use under warm white fluorescent lights m m Use under cool white fluorescent lights n...

Page 75: ...the camera automatically detects and sets focus and exposure for human por trait subjects P33 P PPANORAMA MODE PANORAMA MODE defaults to defaults to C C Choose how panoramas are framed P23 W W MOVIE...

Page 76: ...light items and press the selector right to view options then highlight an option and press MENU OK Press DISP BACK to exit when settings are complete PlaybackMenuOptions PlaybackMenuOptions k kPHOTOB...

Page 77: ...an be selected for upload to YouTube R R During playback selected pictures are indicated by During playback selected pictures are indicated by j jYouTube YouTube or or j jFACEBOOK FACEBOOK icons icons...

Page 78: ...Option Description Description NORMAL NORMAL Press selector left or right to go back or skip ahead one frame Select FADE IN for fade transitions between frames FADE IN FADE IN NORMAL NORMAL g g As ab...

Page 79: ...ed pictures will be deleted when the memory card is formatted P69 69 G GCROP CROP Create a cropped copy of the current picture 1Display the desired picture 2Select GCROP in the playback menu 3Use the...

Page 80: ...the LCD monitor 1Display the desired picture 2Select CIMAGE ROTATE in the playback menu 3Press the selector down to rotate the picture 90 clockwise up to rotate it 90 counterclock wise 4Press MENU OK...

Page 81: ...the selector left to highlight the tab for the current menu 1 3 Press the selector down to highlight X EXIT SET SET UP SET Tab 1 4 Press the selector right to place the cursor in the setup menu 2 Adj...

Page 82: ...e zone 3Press MENU OK To switch between local time and your home time zone highlight g LOCAL or h HOME and press MENU OK Option Option Description Description h hHOME HOME Switch to the time currently...

Page 83: ...have been copied to a computer or other storage device portant files have been copied to a computer or other storage device Q Q Do not open the battery chamber cover during formatting Do not open the...

Page 84: ...t available file number whichever is higher Choose this option to reduce the num ber of pictures with duplicate file names RENEW RENEW Numbering is reset to 0001 after formatting or when a new memory...

Page 85: ...ambient lighting conditions in response to ambient lighting conditions E ELCD MODE LCD MODE defaults to defaults to U UON ON Choose whether the display automatically dims to save power M MAUTO POWER O...

Page 86: ...etects subjects who may have blinked when the picture was taken If ZOOM CONTINUOUS is selected you can press the f button to zoom in on these subjects STORE ERASE BLINK DETECTION FACE ZOOM STORE ERASE...

Page 87: ...TAL ZOOM DIGITAL ZOOM off off W T Optical zoom Q Q Digital zoom produces lower quality images than optical zoom Digital zoom produces lower quality images than optical zoom p pMOVIE ZOOM TYPE MOVIE ZO...

Page 88: ...ng date and time choose T U To add only shooting date choose T When OFF is selected no information will be added to the pictures Q Q Added shooting date and time can not be deleted from the pictures T...

Page 89: ...FILM and other manufacturers USB cable supplied SD card slot or card reader A V cable optional Computer TV HDTV Computer Related Printing Printer PictBridge compatible printer USB cable Audio Visual H...

Page 90: ...atteries NP 45A Additional large capacity NP 45A rechargeable batteries can be purchased as required Battery Battery chargers chargers BC 45W Replacement battery chargers can be purchased as required...

Page 91: ...s such as near a broadcasting anten na power line radar emitter motor transformer or magnet in contact with volatile chemicals such as pesticides next to rubber or vinyl products Water and Sand Exposu...

Page 92: ...th a piece of FUJIFILM lens cleaning paper to which a small amount of lens cleaning fluid has been applied Care should be taken to avoid scratching the lens or LCD monitor The camera body can be clean...

Page 93: ...s been charged many times battery has been charged many times The battery has reached the end of its charging The battery has reached the end of its charging life Purchase a new battery life Purchase...

Page 94: ...on Turn the camera on P P13 13 The shutter button is pressed right after shooting a panorama The shutter button is pressed right after shooting a panorama Wait for a little while Wait for a little whi...

Page 95: ...sert a fully charged spare battery 6 or insert a fully charged spare battery P P8 8 The camera is in silent mode The camera is in silent mode Turn silent mode off Turn silent mode off P P68 68 The fla...

Page 96: ...ar in photographs Avoid framing bright objects when filming movies Playback Problem Problem Solution Solution Pictures are grainy Pictures are grainy The pictures were taken with a different make or m...

Page 97: ...ter is not PictBridge compatible The printer is not PictBridge compatible The camera is unre The camera is unre sponsive sponsive Temporary camera malfunction Temporary camera malfunction Remove and r...

Page 98: ...r orunder exposed Ifthesubject is dark use the flash is dark use the flash P P30 30 FOCUS ERROR FOCUS ERROR Camera malfunction or moving parts of lens obstructed Turn the camera off and then on again...

Page 99: ...free space WRITE ERROR WRITE ERROR Memory card error or connection error Memory card error or connection error Reinsert the card or turn the camera off and then Reinsert the card or turn the camera of...

Page 100: ...han 999 frames were selected for deletion A search has returned more 5 000 results or more than 999 frames were selected for deletion Perform a different search or select fewer pictures Perform a diff...

Page 101: ...s Printer out of paper or ink or other printer error Check printer see printer manual for details To resume printing turn the printer off and then turn it back on To resume printing turn the printer o...

Page 102: ...attery Performance Battery Performance Choose the following settings for improved battery performance b FACE DETECTION P33 OFF ELCD MODE P71 UPOWER SAVE ON The Self timer The Self timer To prevent blu...

Page 103: ...Shooting Zoom in on faces when ZOOM CONTINUOUS is selected for A IM AGE DISP P69 Playback Playback Zoom in on faces during slide shows P64 or by pressing the selector down during playback Search for f...

Page 104: ...nd Tricks ProTips ProTips To photograph backlit subjects select CNATURAL N for ASHOOTINGMODE P20 and position your subject in the center of the frame Tophotographnightscenes raisesensitivity P57 andtu...

Page 105: ...2180 2180 O O3 2 3 2 310 310 610 610 620 620 1220 1220 1240 1240 2440 2440 O O16 9 16 9 360 360 710 710 730 730 1430 1430 1470 1470 2870 2870 P P4 3 4 3 530 530 1030 1030 1060 1060 2060 2060 2130 213...

Page 106: ...0 4mm f 6 8mm 20 4mm 35 mm format equivalent 38mm 114mm 35 mm format equivalent 38mm 114mm Digital zoom Digital zoom Approx 6 3 Approx 6 3 up to 18 9 when combined with optical zoom up to 18 9 when co...

Page 107: ...cm 1 0m 2 0ft 3 3ft 3 3ft telephoto telephoto Flash mode Flash mode AUTO AUTO N N P P O O face detection off face detection off K K L L P P M M face detection on face detection on LCD monitor LCD moni...

Page 108: ...low temperatures decline at low temperatures Dimensions Dimensions W H D W H D 96 0mm 59 8mm 32 0mm 3 8in 2 4in 1 3in 96 0mm 59 8mm 32 0mm 3 8in 2 4in 1 3in excluding projections excluding projections...

Page 109: ...apacity Input capacity 100V 100V 10VA 10VA 240V 240V 20VA 20VA Rated output Rated output 5 0V DC 1000mA 5 0V DC 1000mA Operating temperature Operating temperature 0 C 40 C 32 F 104 F 0 C 40 C 32 F 104...

Page 110: ...nol ogy small bright points and anomalous colors may appear particularly in the vicinity of text This is normal for this type of LCD monitor and does not indicate a malfunc tion images recorded with t...

Page 111: ...97 Memo Memo...

Page 112: ...7 3 AKASAKA 9 CHOME MINATO KU TOKYO 107 0052 JAPAN...

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