FujiFilm FF210003, Manual

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3
Appendix
Troubleshooting
Consult the table below should you encounter problems
using your camera. If you don’t fi nd the solution here, con-
tact your local Fujifi lm distributor.
Wired Connections
Problem Problem Solution Solution
The computer does not
recognize the camera. Be sure the camera and computer are correctly connected
(
P 14).
FUJIFILM X RAW STUDIO
or FUJIFILM X Acquire
fails to correctly detect
the camera. Check camera settings. If the camera is connected via
USB, be sure
5: USB RAW CONV./BACKUP RESTORE
is chosen for SELECT CONNECTION SETTING .
( P 45, 46).
Cannot connect to
iPhones or iPads.
POWER SUPPLY ON/COMM OFF is selected for USB
POWER SUPPLY/COMM SETTING . Select POWER
SUPPLY OFF/COMM ON when the camera is connected
via a Lightning connection to a device that do not supply
power (
P
13).
Cannot connect to
smartphone.
Confi rm that the camera is correctly connected : The procedure
for connecting the camera varies with the type of connec-
tor with which the smartphone is equipped (
P
11).