Fuji Xerox DocuCentre 1055, User Manual

Page: 198 / 245

11 Problem Solving
198
Fault Codes
When a fault occurs, the screen displays a message on how to clear the fault.
Some faults indicate customer maintenance, while others require the attention of the
System Administrator. The following table represents some of the fault codes and their
corresponding corrective actions. These may display in the [Error Information]
available in the Machine Status mode.
Cannot store a document when using
[Doc.for Polling] due to full memory. • Cancel the operation and try again after
additional memory is available with
deleting, printing the stored job.
The fax communication finishes with an error
message. • Press the <Machine Status> button and
select the [Error Information], check the
error status.
• Refer to Fault Codes on page 198.
The machine will not answer incoming calls. • Select [Auto Receive] on the [Fax
Receiving Mode] screen.
The machine answers calls, but will not
accept incoming data. • If the job contains several diagrams, the
machine may not have enough memory.
• Clear memory by printing then deleting the
stored data.
An image is reduced on a fax transmission. • Check the original size of the documents.
Documents may be reduced based on the
paper specification at the receiving
machine.
Received fax and report documents will not
print. • Check the Received Settings in facsimile
features. The received data is set to print a
paper loaded in the non-use tray.
Symptom Recommendation
Code Description and Corrective Action
00xxxx Reload and send the document again or the remote machine sent a
polling request when it should have sent a document. Ask the other
party to set the document on their machine and send it to your machine.
01xxxx The document you set in the document feeder is too short, or the
document has been pulled out of the feeder. Check and reload the
document.