Trouble during Scanning
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Trouble during Scanning
This section describes how to resolve scan problems.
Note
•
The Scan features are not available for some models. An optional component is required.
For more information, contact our Customer Support Center.
Unable to Scan with the Machine
If you cannot scan with the machine, identify the symptom in the following table to
perform the remedy.
Symptom
Cause
Remedy
The document is
not correctly fed
from the
document
feeder.
The document is too small.
The minimum size of the document that
can be loaded on the document on the
feeder is 140 x 210 mm (A5, A5 ).
Refer to "5 Scan" > "Scanning Procedure" in
the User Guide.
The document type is
unsuitable.
The document feeder does not feed
irregular sized documents, business cards,
transparencies, or thin documents.
In addition, the document feeder does not
feed documents with sticky tags, paper
clips, or adhesive tape.
Refer to "5 Scan" > "Scanning Procedure" in
the User Guide.
The document guides are
set in incorrect positions.
Adjust the document guides to the
document.
Refer to "5 Scan" > "Scanning Procedure" in
the User Guide.
A piece of torn paper
remains in the document
feeder.
Open the document feeder cover, and
remove the piece.
Refer to "Document Jams" (P.567).
Documents of mixed sizes
are loaded.
When loading documents of mixed sizes,
be sure to set [Mixed Size Originals] to
[On]. Otherwise, a paper jam will occur.
Refer to "5 Scan" > "Layout Adjustment" in the
User Guide.
Summary of Contents for apeosport-IV 6080
Page 1: ...ApeosPort IV 7080 ApeosPort IV 6080 DocuCentre IV 7080 DocuCentre IV 6080...
Page 14: ...14...
Page 102: ...4 Machine Status 102 Machine Status 4...
Page 266: ...5 Tools 266 Tools 5...
Page 294: ...7 Printer Environment Settings 294 Printer Environment Settings 7...
Page 326: ...9 Scanner Environment Settings 326 Scanner Environment Settings 9...
Page 334: ...10 Using IP Fax SIP 334 Using IP Fax SIP 10...
Page 346: ...12 Using the Server Fax Service 346 Using the Server Fax Service 12...
Page 364: ...13 Encryption and Digital Signature Settings 364 Encryption and Digital Signature Settings 13...
Page 402: ...14 Authentication and Accounting Features 402 Authentication and Accounting Features 14...