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15 Problem Solving

460

Problem Solving

15

Trouble during Scanning

This chapter describes how to solve scanning problems.

Note

•

Scan features are not available for some models. An optional package is necessary. For
more information, contact our Customer Support Center.

Unable to Scan with the Machine

Follow the procedure below if you cannot scan with the machine.

Unable to Import Scanned Documents to the Computer

Follow the procedure below if you cannot import scanned documents to the computer.

The document is not fed
from the document feeder.

Cause The document is too small.

Action The minimum size of the document that can be loaded on the

document feeder is A5.

Refer to "Step 1 Loading Documents" (P.166).

Cause The document type is unsuitable.

Action The document feeder does not feed irregular sized

documents, business cards, transparencies, or thin
documents.
In addition, the document feeder does not feed documents
with tags, paper clips, or tape.

Refer to "Step 1 Loading Documents" (P.166).

Cause The document guides are in incorrect positions.

Action Adjust the document guides to the document.

Refer to "Step 1 Loading Documents" (P.166).

Cause Part of a document is remaining in the document feeder.

Action Open the document feeder cover, and remove the piece.

Refer to "Document Jams" (P.543).

Cause Documents of different sizes are loaded.

Action When loading documents of different sizes, be sure to specify

[Mixed Sized Originals]. Otherwise, a paper jam will result.

Refer to "Mixed Sized Originals (Scanning Different Size
Documents Simultaneously)" (P.196).

Unable to find the scanner.

Cause The machine is not powered on.

No

Action Turn the machine's power switch on.

Cause The network cable is disconnected from the computer.

Action Connect the network cable to the computer.

Cause The network cable is disconnected from the machine.

Action Connect the network cable to the machine.

Refer to the Network Administrator Guide for details.

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Summary of Contents for ApeosPort-II C3300

Page 1: ...ApeosPort II C4300 C3300 C2200 DocuCentre II C4300 C3300 C2200 User Guide...

Page 2: ...on license refer to About License Xerox The Document Company Ethernet CentreWare and the digital X are trademarks of Xerox Corporation All Xerox and Fuji Xerox product names are either registered trad...

Page 3: ...fety Information 21 For Consumables 21 Radio Frequency Emissions 21 Product Safety Certification 22 About License 23 RSA BSAFE 23 Heimdal 23 LZMA 23 JPEG Code 24 Libcurl 24 FreeBSD 24 Legal Notice 26...

Page 4: ...stment 69 2 Sided Copying Making 2 sided Copies 69 Book Copying Copying Facing Pages onto Separate Sheets 70 2 Sided Book Copy Making 2 Sided Copies of Facing Pages 71 Original Size Specifying the Sca...

Page 5: ...3 About Internet Fax 114 Internet Fax Overview 114 Sending iFax iFax Transmission 116 Useful Features 118 Fax Internet Fax 121 iFax Fax Selecting iFax Fax 121 Next Recipient Sending Faxes to Multiple...

Page 6: ...rieving Documents from Remote Machines 148 Store for Polling Allowing Remote Machines to Retrieve Documents from Your Machine 149 On hook Confirming Remote Machine Response Prior to Transmission 151 B...

Page 7: ...cument Background 192 Color Space Specifying Color Space 192 Layout Adjustment 194 Scan Resolution Specifying a Scanning Resolution 194 2 Sided Originals Scanning Both Sides of a Document 194 Book Sca...

Page 8: ...ering Changing Stored Program Name 219 Assigning Changing Icons for Stored Programs 219 Calling Stored Programs 220 8 Computer Operations 221 Features Overview 222 Print Driver 222 Network Scanner Uti...

Page 9: ...hine Clock Timers 272 Audio Tones 274 Screen Button Settings 276 Paper Tray Settings 277 Watermark 279 Secure Watermark 280 Image Quality Adjustment 282 Reports 284 Maintenance 285 Other Settings 285...

Page 10: ...ent Settings 327 Setup Menu 328 Mailbox 328 Job Flow Sheets 330 Job Flow Sheet Keywords 334 Address Book Address Number 334 Group Send 340 Comments 341 System Administrator Settings 342 System Adminis...

Page 11: ...r 376 User Account Billing Meter 377 Print Report List 378 Automatically Printed Reports Lists 385 Supplies 387 Faults 388 13 Authentication and Auditron Administration 389 Overview of Authentication...

Page 12: ...der Roller 429 Executing Calibration 430 Printing a Report List 433 15 Problem Solving 435 Troubleshooting 436 Machine Trouble 438 Image Quality Trouble 443 Trouble during Copying 449 Unable to Copy 4...

Page 13: ...Extended Printable Area 563 ESC P Emulation 564 Emulation 564 Fonts 565 Output Feature 565 ESC P Emulation Print Features 566 ESC P Emulation Settings 566 Magnification Table 573 Paper Size and Numbe...

Page 14: ...12 Copy Settings 610 Common Settings 610 17 Glossary 613 Glossary 614 Index 619...

Page 15: ...1 Before Using the Machine This chapter describes how to use this guide z Preface 14 z Using This Guide 15 z Organization of this Guide 16 z Safety Notes 18 z About License 23 z Legal Notice 26...

Page 16: ...with the machine For instructions on configuring your network environment refer to the Network Administrator Guide For information about optional accessories for the printer functionality also refer t...

Page 17: ...Guide are not listed in the User Guide For information on the common features refer to the User Guide Network Administrator Guide Aimed toward network administrators as a guide to setting up the netwo...

Page 18: ...th mailboxes 7 Stored Programming Describes the stored programming feature 8 Computer Operations Describes operations performed from a computer such as printing documents importing scanned documents s...

Page 19: ...epending on the machine configuration z In this document Computer refers to a personal computer or workstation z The following icons are used in this guide Important Indicates important information th...

Page 20: ...ou are not sure that your electrical supply meets the requirements please consult your local power company for advice WARNING This product must be connected to a protective earth circuit This product...

Page 21: ...Do not place objects on the power cord X Do not override or disable electrical or mechanical interlocks X Do not obstruct the ventilation openings X Never push objects of any kind into slots or openin...

Page 22: ...ing z Always locate the equipment in an area that has adequate ventilation and space for servicing See installation instructions for minimum dimensions z Always use materials and supplies specifically...

Page 23: ...from the reach of children Z Never throw toner toner cartridges or toner containers into an open flame Z Never use a vacuum cleaner when you clean spilled toner It can cause explosion as the toner fi...

Page 24: ...ain compliance with CISPR Publ 22 and Radiocommunications Act 1992 in Australia New Zealand Product Safety Certification This product is certified by the following Agency using the Safety standards li...

Page 25: ...utors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE INSTITUTE AND CONTRIBUTORS AS IS AND ANY EXPRESS...

Page 26: ...promote the sale use or other dealings in this Software without prior written authorization of the copyright holder FreeBSD This product contains the part of FreeBSD codes The FreeBSD Copyright Copyr...

Page 27: ...RWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The views and conclusions contained in the software and documentation are those of the author...

Page 28: ...es of items that may be illegal to copy or print in your country z Currency z Banknotes and checks z Bank and government bonds and securities z Passports and identification cards z Copyright material...

Page 29: ...the names of each component features and tools switching on and off of the machine cable connections and the operation of the touch screen z Machine Components 28 z Power On Off 35 z Circuit Breaker 3...

Page 30: ...t tray Printed or copied documents are delivered with the printed side facing down 5 Paper stopper Set upright for use when making copies or prints 6 Power switch Switches the power of the machine on...

Page 31: ...to clear paper jams 15 RESET button Automatically turns the power off when detecting current leakage 16 Parallel interface connector optional Connected to a computer using a Centronics standard interf...

Page 32: ...hen replacing the drum cartridges 25 Drum cartridge A1 A2 A3 A4 Contains a photo conductor Drum cartridges are arranged in order A1 A2 A3 and A4 from the left as you face the main body 26 Waste toner...

Page 33: ...cument is loaded correctly 2 Wheel Turn this wheel to clear paper jams 3 Left cover Open this cover to access the insides of the machine to clear paper jams 4 Inner cover Open this cover to access the...

Page 34: ...n external telephone receiver fitted with an extra G3 kit optional Do not connect to the TEL connector external telephones cannot be connected to the TEL connector 2 TEL Used to connect an external te...

Page 35: ...Finisher tray Stapled documents are delivered 3 Front cover Open this cover to clear staple jams or replace staples 4 Staple cartridge Contains staples Pull out the cartridge to clear staple jams or...

Page 36: ...er jams 4 Finisher tray Stapled documents are delivered 5 Staple cartridge Contains staples Pull out the cartridge to clear staple jams or replace staples 6 Booklet tray For C Finisher with Booklet Ma...

Page 37: ...formation on the power saving feature refer to Power Saver mode P 38 Note When the power is turned off all functions of the machine will stop Do not turn the machine off if it is used all day for rece...

Page 38: ...turn the power off in the following instances While data is being received While jobs are being printed While jobs are being copied While a scan is being executed While jobs are being faxed Turn off t...

Page 39: ...lightly press the TEST button with the tip of a ball pen or other fine tipped object to cancel the pressed in state of the RESET button Once a month check the breaker for correct operation Also make...

Page 40: ...machine press the Power Saver button The Power Saver button goes out to indicate that the Power Saver feature is cancelled Sleep Mode Power consumption 10W In this mode the power is lowered more than...

Page 41: ...e after the last operation Note The default for From Last Selection to Low Power Mode is 15 minutes The Low Power Mode cannot be disabled From Last Selection to Sleep Mode Set the time to move to the...

Page 42: ...escribes how to exit the Power Saver mode The Power Saver mode is exited in the following instances z Pressing the Power Saver button z Receiving data z Selecting Apply New Settings in CentreWare Inte...

Page 43: ...You can also check the destination information for sending faxes and e mail In this manual this button is indicated as the Review button 7 Machine Status button Press this button to confirm the machi...

Page 44: ...d the wrong numerical value with the numeric keypad In this manual this button is indicated as the C button 17 Dial Pause button Used to insert a pause into a destination number In this manual this bu...

Page 45: ...and items on the All Services screen 1 Press the Log In Out button 2 Enter the user ID with the numeric keypad and select Confirm Note The default User ID is 11111 When using the Authentication featur...

Page 46: ...the All Services Screen You can customize the types of features and the location of buttons on the All Services screen when pressing the All Services button on the control panel The following is the...

Page 47: ...ot Set As the factory defaults Copy is assigned to the Copy button No feature is assigned to the Custom 2 and Custom 3 buttons The features assigned to the buttons are selected from the features displ...

Page 48: ...2 Product Overview 46 Product Overview 2...

Page 49: ...This chapter describes the copy features provided by the machine z Copying Procedure 48 z Operations during Copying 53 z Copy 56 z Image Quality 64 z Layout Adjustment 69 z Output Format 79 z Job Asse...

Page 50: ...ize documents For non standard size documents input the size in the Original Size screen For information on entering document sizes refer to Original Size Specifying the Scan Size for the Document P 7...

Page 51: ...ects standard size documents For non standard size documents input the size in the Original Size screen For information on entering document sizes refer to Original Size Specifying the Scan Size for t...

Page 52: ...he user ID and password 1 Press the All Services button 2 Select Copy 3 If the previous settings still remain press the Clear All button 4 Select the features to set from each tab as necessary The fol...

Page 53: ...the touch screen Solve the problem in accordance with the message You can set the next job during copying If you have more documents If you have another document select Next Original on the touch scre...

Page 54: ...eat Steps 3 and 4 5 When all documents have been scanned select Last Original Step 5 Confirming the Copy Job in the Job Status 1 Press the Job Status button 2 Confirm the job status Note Select to ret...

Page 55: ...g the Number of Copies 54 Interrupting the Copy Job 54 Stopping the Copy Job To cancel copying follow the procedure below 1 Press either Stop on the touch screen or the Stop button on the control pane...

Page 56: ...ducing the quantity you cannot enter a number less than the number of copies that have already been printed 4 Press the Start button Interrupting the Copy Job You can temporarily suspend the current c...

Page 57: ...he interrupt copy press the Interrupt button Note The interrupt indicator goes out to indicate that the interrupt is cancelled Remove the interrupt document from the document glass when using the docu...

Page 58: ...ed Reduced Copies You can select a ratio to make enlarged or reduced copies 1 Select the copy ratio from Reduce Enlarge 100 Copies are made at the same size as the original document Auto The copy rati...

Page 59: ...ected a check mark is added Important If you select Copy All when you do not want to erase the edges of the document set the amount of edge erase to 0 mm Note that if the amount is set to 0 mm the edg...

Page 60: ...ct Next 3 In the same way enter the original document length value and copy size length value in the Original Size and Copy Size of Y length and select Next Note To change the copy ratios you have ent...

Page 61: ...Trays 1 to 4 Select paper from 4 trays Bypass The Tray 5 Bypass screen is displayed Refer to Tray 5 Bypass Screen P 59 Tray 5 Bypass Screen If you want to make copies on paper that cannot be loaded in...

Page 62: ...mm for the Y height direction When the C Finisher or C Finisher with Booklet Maker is installed paper that of X width is less than 140 mm is output to the center output tray Remove the documents outpu...

Page 63: ...mines the color of the original document and makes copies in full color if the original document is color and in a single color black if the document is black and white Color Copies are made in full c...

Page 64: ...screen select a color For information about how to set custom colors refer to Custom Colors P 299 1 Select Dual Color 2 Select Target Area Color 3 Select a color Non target Area Color Screen You can...

Page 65: ...This feature is the same as Edge Erase of the Layout Adjustment screen Refer to Edge Erase Erasing Edges and Margin Shadows of the Document P 74 Lighten Darken Adjusting the Copy Density You can adjus...

Page 66: ...ration P 430 Color Effects Selecting Image Quality If you select an image quality of Color Effects the Image Enhancement Image Options Color Shift and Color Balance settings are automatically adjusted...

Page 67: ...ts Output Color of the Copy screen according to the document type preset in the System Administration mode For information about the auto setting of Original Type refer to Copy Defaults P 293 Photo Te...

Page 68: ...y sharpness and color saturation Note Lighten Darken of Image Options and Lighten Darken of Copy are the same If Lighten Darken Sharpness or Saturation is selected when the Color Effects is set the va...

Page 69: ...r Dual Color or Single Color of Output Color the background of white documents is erased Contrast z Auto Correction This setting sharpens the image by adjusting the brightness and hue of the original...

Page 70: ...o the tone of the upper bar For example if Y yellow on the lower bar is moved to the left towards R red on the upper bar the yellow in fruit becomes reddish to give an apple a riper looking tone This...

Page 71: ...d Documents 77 1 On the All Services screen select Copy 2 Select the Layout Adjustment tab and then select a feature on the Layout Adjustment screen that appears 2 Sided Copying Making 2 sided Copies...

Page 72: ...you want the orientation of the first and second sides of the copy to be the opposite of that of the document It appears when 1 J 2 Sided or 2 J 2 Sided is selected Book Copying Copying Facing Pages...

Page 73: ...center section of the document You can set the binding erase width within the range from 0 to 50 mm in 1 mm increments 2 Sided Book Copy Making 2 Sided Copies of Facing Pages You can assign pages when...

Page 74: ...z Top Page Bottom Page You can select these items when Top Page then Bottom is selected End Page Select the copy end page from the following items z Left Page Right Page You can select these items whe...

Page 75: ...fferent size documents and make copies onto paper that matches the respective sizes of the documents You can also specify the size of the paper to make copies on so that copies are made on the same si...

Page 76: ...erased Edges at the top and bottom are erased in accordance with the direction that the document was loaded You can set the edge erase width within the range from 0 to 50 mm in 1 mm increments z Left...

Page 77: ...to match the positioning of Side 1 Image Shift Side 1 Screen You can set the image shift of Side 1 1 Select any item No Shift The position of the document image is not shifted Auto Center The center o...

Page 78: ...increments Image Rotation Making Copies with the Image Rotated Vertically or Horizontally If the orientation of the paper currently loaded in the tray differs from that of the document loaded the mac...

Page 79: ...age will be rotated so that the top edge of a landscape document is aligned with the right edge of a portrait document Invert Image Making Reversed Copies of Images Copies can be made with the left an...

Page 80: ...in accordance with the orientation of the document loaded Upright Images Select this item when placing the top of the document facing the inner side of the document glass or document feeder Sideway I...

Page 81: ...Watermark Printing Control Number on the Background 92 Secure Watermark Managing Document Security 95 Folding Outputting Bi Folded Paper 96 Preset Repeat Image Making Multiple Copies on a Single Shee...

Page 82: ...The machine outputs the specified number of copies and sort sheets by page Uncollated with Separators The machine outputs copies with inserting blank sheets as a separator and sorts sheets by page Sta...

Page 83: ...or C Finisher with Booklet Maker is installed and the punching feature is out of order the documents will be output on the center output tray Remove the documents output to the center output tray freq...

Page 84: ...the Booklet Creation Binding Shift screen Refer to Booklet Creation Binding Shift Screen P 82 Covers Displays the Booklet Creation Covers screen Refer to Booklet Creation Covers Screen P 83 Divide Out...

Page 85: ...lect trays with paper of the same size and orientation for the copy paper and the cover When Bypass is selected the Tray 5 Bypass screen appears Refer to Tray 5 Bypass Screen P 59 Booklet Creation Div...

Page 86: ...ct any item No Covers No cover is added Front Cover Only Make copies with a cover output on a different type of paper before the first page of the document Also if On of Printed Covers is selected the...

Page 87: ...ading them vertically 1 Select Transparency Separators 2 Select any item No Separators Separators are not inserted Blank Separators A separator is inserted each time a transparency is copied Only one...

Page 88: ...tray of Paper Supply on the Copy screen 1 Select Multiple Up 2 Select any item 1 Page Up Multiple Up is not applied 2 Pages Up Two document sheets are copied together onto a single sheet of paper 4 Pa...

Page 89: ...of paper repeatedly for a specified number of times When the copy ratio is set to Auto the repeated copies of the image are reduced to fit on the selected paper You can also specify how the repeated...

Page 90: ...e page number and printing position Note This feature does not appear for some models An optional package is necessary For more information contact our Customer Support Center The annotation image and...

Page 91: ...mp from First Page Only and All Pages Other Settings Displays the Other Settings screen You can select from 3 sizes and 7 colors for the stamp You can set the stamp size in the range from 6 to 64 poin...

Page 92: ...add a page number to copies 1 Select any item Off No page number is added On A page number is added Style Displays the Page Number Style screen Refer to Page Number Style Screen P 90 Position Display...

Page 93: ...age Number Print On Screen You can specify the page s to add a page number 1 Select any item All Pages A page number is added to all pages Enter First Page Number Specify the first page for adding pag...

Page 94: ...te This feature does not appear for some models An optional package is necessary For more information contact our Customer Support Center 1 Select Watermark 2 Select any item Control Number Displays t...

Page 95: ...or Auditron Administration a user account number is printed Note User Account Number is the No User Administration Number registered by users in Login Setup Auditron Administration Displays when using...

Page 96: ...a document that has been copied with Text Effect the embedded text on the output copy is either printed in an embossed or outline state Note This feature does not appear for some models An optional pa...

Page 97: ...properly for a document if its size is smaller than A5 if its background color is not white or if the Watermark or Secure Watermark feature has already used for the document In some cases a document...

Page 98: ...to 3 P 282 Folding Outputting Bi Folded Paper You can fold copies in half Note This feature does not appear for some models An optional package is necessary For more information contact our Customer S...

Page 99: ...p Preset Repeat Image is not applied 2 Pages Up Two copies of the document image are made on a single sheet of paper 4 Pages Up Four copies of the document image are made on a single sheet of paper 8...

Page 100: ...nge and save settings individually for each document page or stack and then to finally make copies of documents with different settings as one job Note This feature does not appear for some models An...

Page 101: ...n a Single Operation P 98 Change Settings The Copy screen appears and you can change the settings for the loaded document After setting the features press the Start button on the control panel to star...

Page 102: ...he separators from Separators Tray Sample Set Checking the Finished Output of the Copy When making multiple sets of copies you can make a proof set to check the finished output and then print the rema...

Page 103: ...ocument feeder at one time This feature also enables to copy multiple documents as one job by the document glass Next Original that is usually displayed while scanning documents with the document feed...

Page 104: ...of the Selected Area when Copying Specify an area to delete everything outside or inside of when copying Up to 3 areas can be specified 1 Select Delete Outside Delete Inside 2 Select any item Off Noth...

Page 105: ...can overlap each other When Reduce Enlarge is enabled the specified area will be reduced enlarged accordingly 1 Select Area X Note X represents the number of the area displayed 2 Enter the value for...

Page 106: ...3 Copy 104 Copy 3...

Page 107: ...optional package is necessary For more information contact our Customer Support Center z Fax Procedure 106 z Operations during Faxing 112 z About Internet Fax 114 z Fax Internet Fax 121 z General Sett...

Page 108: ...ects documents of standard size widths Note The standard document sizes that can be detected automatically depend on the Paper Size Settings in the System Administration mode For information on the pa...

Page 109: ...the job is completed when the document glass is used The document feeder automatically detects standard size documents Note The standard document sizes that can be detected automatically depend on th...

Page 110: ...nistrator for the user ID and password 1 Press the All Services button 2 Select Fax Internet Fax 3 If the previous settings still remain press the Clear All button 4 Select the features to set from ea...

Page 111: ...Broadcast Send refer to Broadcast Send Transmitting to Multiple Recipients P 152 This section describes how to enter a phone number with the numeric keypad 1 Enter a fax number using the numeric keyp...

Page 112: ...If a problem occurs an error message appears in the touch screen Solve the problem in accordance with the message You can set the next job during faxing If you have more documents If you have another...

Page 113: ...firm the job status Note Select to return to the previous screen or to move to the next screen If undelivered documents exist You can confirm undelivered documents in the Job Status screen or Job Stat...

Page 114: ...hanging the Scan Settings 113 Stopping the Fax Job To cancel faxing follow the procedure below 1 Press either Stop on the touch screen or the Stop button on the control panel 2 Select Cancel When the...

Page 115: ...or press Stop button on the control panel 2 Select Change Settings 3 Set the Resolution Scan Size and Lighten Darken For each setting refer to Resolution Specifying the Scanning Resolution P 128 Orig...

Page 116: ...e recipient s iFax compatible machine before specifying a profile For more information refer to Sending iFax iFax Transmission P 116 For information on profiles refer to iFax Profile Specifying iFax P...

Page 117: ...In such case the machine will not be notified of such transmission error After sending an important e mail we suggest you to confirm it is received such as by calling the recipient Note You can receiv...

Page 118: ...sent Note You can use the address number one touch buttons group dial number or address book to specify e mail addresses For more information refer to Speed Dialing Entering Numbers using Address Numb...

Page 119: ...he sender Note When TIFF S is selected for the profile the printing size will be A4 When the loaded paper is not the same size as the sent document or when the paper tray used for printing received do...

Page 120: ...a m p l e c o m Example Mailbox number 123 Enter the digits of the mailbox number to match those of the recipient Host name of the receiving machine myhost Domain name of the receiving machine example...

Page 121: ...the processes If the hard disk of the machine becomes full during iFax transmission the transmission is cancelled and the document data is deleted Forwarding Documents Stored in a Mailbox The followin...

Page 122: ...the forwarding address Note Mailbox Number and Password are required by the sender Inform the sender of the settings Do not set a password of the mailbox for receiving forwarded iFax You can register...

Page 123: ...onal is installed you can use the extra lines to make multiple transmissions simultaneously with Broadcast Send If you specify Broadcast Send the machine prints a relay broadcast report multi poll rep...

Page 124: ...s 3 Select recipients to specify and check the check box If you clear the check box the recipient is deleted And also it can be deleted by selecting C button Using the Address Book Allows you to use a...

Page 125: ...ss numbers Note When you specify address numbers confirm that the corresponding fax numbers registered in the machine are correct For information on how to register address numbers refer to Address Bo...

Page 126: ...pecifying a Destination using the Keyboard Screen When the Additional G3 Port optional is installed you can set the line port and send faxes Local terminal information can be registered to each line Y...

Page 127: ...u can confirm recipients or address numbers Transmit using a password S When a password has been set transmission will only start if the password matches the ID number on the remote terminal 1 Select...

Page 128: ...ken Adjusting Density Level You can adjust the fax density from seven levels 1 Use and to select the density level 2 Sided Originals Transmitting 2 sided Originals This feature enables you to scan and...

Page 129: ...sent and the document type 1 Sided Select to transmit 1 sided documents 2 Sided Select to use the 2 sided feature to transmit all pages 2 Sided First Page 1 Sided Select when the front side of the fir...

Page 130: ...s numbers refer to Address Book Address Number P 334 The machine scans a document at the specified resolution but if a machine of the recipient does not support the resolution the machine automaticall...

Page 131: ...ngs refer to 2 Sided Originals Transmitting 2 sided Originals P 126 Original Size Specifying the Scan Size for the Original You can specify the scan size before sending a fax When a scan size is speci...

Page 132: ...not be scanned correctly if the top left corners are not aligned properly Always load the A5 size documents vertically When loading a B5 size document with A3 or A4 size documents in a vertical direct...

Page 133: ...t Scans the right page of facing pages for a document starting from the right page Top Page then Bottom Scans the top page of facing pages for a document starting from the top page Both Pages Scans bo...

Page 134: ...ize as the original Auto If the scan width of the document is greater than the maximum image size the scanned image is rotated or reduced to fit the maximum image When speed dialing is used the maximu...

Page 135: ...ransmission results The methods of confirming each result varies for fax and iFax transmission To receive fax transmission results enable Transmission Report By enabling this feature the machine autom...

Page 136: ...ion Report is printed z ON A Transmission Report is automatically printed when the transmission completes successfully If the transmission does not end successfully a Transmission Report Undelivered i...

Page 137: ...communications Noise that does not really affect voice communications causes a problem with fax communications It may result in the deterioration of images quality the inability to transmit a fax or...

Page 138: ...elayed Start separately for each address number For information on how to register address numbers refer to Address Book Address Number P 334 If address number or group dial numbers are dialed with th...

Page 139: ...For information on the sender name and G3 ID refer to Local Terminal Information P 320 The recipient name is only added if it has been registered in the address number The default value of Send Header...

Page 140: ...ecipient s Comment The Cover Note Comment Recipient s Comment screen is displayed Refer to Cover Note Comment Recipient s Comment Screen P 138 Sender s Comment The Cover Note Comment Sender s Comment...

Page 141: ...mber the recipient name registered for the address number is printed This field is blank if a recipient name has not been registered Recipient s Comment The comment for the number specified with Comme...

Page 142: ...racters refer to Entering Text P 271 If no subject is entered the following will be automatically entered as a subject InternetFAX From Send Date and Time iFax Comment Mail Contents Editing the iFax M...

Page 143: ...nting Multiple Copies at the Remote Machine This feature allows you to print multiple copies of the transmitted document at the remote machine 1 Select Recipient Print Sets on the Transmission Options...

Page 144: ...n the mailbox For information on setting the report print settings refer to Reports P 284 For information on printing received documents refer to Printing Deleting Documents in the Mailbox P 208 Sendi...

Page 145: ...uch screen and enter the following format Format for Manual Send DTMF Method 1 Select Keyboard to display the keyboard on the touch screen and enter the following format Note Use the keyboard on the t...

Page 146: ...rd if necessary Password of the remote mailbox of the machine Private Polling F Code Method When the recipient s mailbox has been set you can perform private polling if you set the F Code sub address...

Page 147: ...u do not need to enter one Note You can enter up to 20 digits for the password Next Select this button after entering F Code or Password Private Polling F Code Method 1 Select F Code on the Transmissi...

Page 148: ...ok Address Number P 334 The default values of iFax Profile can be changed in the System Administration mode For information on how to change the default values refer to iFax Profile P 314 1 Select Fax...

Page 149: ...combined as 3 sheets and load 12 sheets of documents into the document feeder it is stored as 4 pages Number of pages to be combined in 1 sheet is from 2 to 9 sheets Important If documents sizes are l...

Page 150: ...Information Services refer to Receiving Faxes P 161 Note Depending on the remote machine the Polling feature may be unavailable When you specify polling in combination with Delayed Start on the Transm...

Page 151: ...od refer to Entering Text P 271 Enter the password if necessary You can specify to any machine that supports our DTMF method feature The above dialing format can be registered in address number to ena...

Page 152: ...een P 150 z When selecting Private Mailbox Private Mailbox is displayed When selecting Private Mailbox the Mailbox screen appears Select a mailbox to store the polling documents For information on how...

Page 153: ...default values refer to Line Monitor Volume P 275 1 Pick up the receiver of the external telephone or select On hook Manual Send Receive on the Advanced Fax Features screen 2 Select any item Send Rec...

Page 154: ...p to 1198 locations using the numeric keypad in combination with the address number at one time One touch buttons correspond to the numbers registered for the address numbers from 001 to 070 When usin...

Page 155: ...ster the last two digits of the address number of the initiating station which is already registered at a relay station as a relay station ID for the Relay Broadcast Send operation z Register the addr...

Page 156: ...rd contact our Customer Support Center If a password has not been set you do not need to enter one z Relay station ID The last two digits of the initiating station address number registered at the rel...

Page 157: ...de that is transmitted to the initiating station is as follows Relay Broadcast Send Number of digits of the relay station ID 1 For relay station IDs and address numbers that are 2 digits 2 For relay s...

Page 158: ...nsmitting documents to multiple remote machines Note Multiple Relay Broadcast can be performed from a secondary relay station There are three Relay Broadcast Send methods Fax Signal Method This method...

Page 159: ...Station Setup of the address number to On Assign the secondary relay station to an address number from 001 to 099 z As the relay station ID assign the last two digits of the Address Number for the pr...

Page 160: ...ct the Advanced Features tab to display the Advanced Features screen 2 Pick up the telephone receiver or select On hook Manual Send Receive 3 Select Manual Send from the drop down menu 4 Use the keybo...

Page 161: ...ethod for the initiating station is 3 digits in F Code or to 001 to 099 when the specification method for the initiating station is 2 digits in F Code Then set Relay Station Setup of the address numbe...

Page 162: ...ID is set the initiating station is notified of the results of the remote Relay Broadcast Send When the relay station ID is 00 or 000 the initiating station is not notified of the results of a remote...

Page 163: ...achine Status screen 3 Select Manual Receive or Auto Receive Manual Receive Reception of a fax from a remote machine is manual This mode is convenient for confirming the sender or using an external te...

Page 164: ...ce it when the Online indicator on the control panel lights up Important Make sure that the receiver is placed properly in the cradle Otherwise the line will remain busy Using Mailbox Receive Document...

Page 165: ...the keyboard displayed by pressing Alphanumeric or Symbol button Note When the line type is set to a pulse line Tone does not appear If you want to send tones or to use the touch tone services while u...

Page 166: ...ion can be specified using the numeric keypad address numbers or one touch buttons The address book cannot be used z The call destination can be specified also with the keyboard displayed by pressing...

Page 167: ...the Network Administrator Guide Important The scan features are not available for some models An optional package is necessary For more information contact our Customer Support Center z Scanning Proce...

Page 168: ...standard size documents For non standard size documents input the size in the Original Size screen For information on entering document sizes refer to Original Size Specifying an Original Size P 196 N...

Page 169: ...her similar documents up to 297 x 432 mm A3 11 x 17 inches Important Close the document cover after the job is completed when the document glass is used The document feeder automatically detects stand...

Page 170: ...ox on the machine You need to create a mailbox in advance For information on how to create a mailbox refer to Mailbox P 328 Scan to PC Scans a document and sends the scanned data to a network computer...

Page 171: ...ettings still remain press the Clear All button 4 Specify a mailbox to save the data in 5 Select the features to set from each tab as necessary The following shows the reference section for each featu...

Page 172: ...can be stored Note If the number of document pages exceeds this maximum then scanning stops Follow the displayed message and either abort the operation or save the scanned document data 2 While docume...

Page 173: ...er Importing can be done in the following ways Import using application Uses a network scan driver Refer to Importing to a TWAIN Compatible Application P 231 Import using Mailbox Viewer2 Uses Mailbox...

Page 174: ...Changing the Scan Settings 173 Stopping the Scan Job To cancel scanning follow the procedure below 1 Press either Stop on the touch screen or the Stop button on the control panel 2 Select Cancel When...

Page 175: ...ol panel 2 Select Change Settings 3 Set the Resolution Scan Size and Lighten Darken For each setting refer to Scan Resolution Specifying a Scanning Resolution P 194 Original Size Specifying an Origina...

Page 176: ...All Services screen 2 On the E mail screen specify a recipient using the Address Book or the keyboard Important Recipients cannot be specified by Address Numbers using the numeric keypad One Touch but...

Page 177: ...ss for sending e mail to multiple recipients Broadcast When Local Address List is Selected Select a recipient from the local address list Note Select to return to the previous screen or to move to the...

Page 178: ...be selected z None No custom item is used for the keyword search z Telephone A telephone number is used for the keyword search z Office An office name is used for the keyword search z Department A de...

Page 179: ...sender s address to To CC or BCC 1 Select Add Me 2 Select a type To Adds the sender s address to To CC Adds the sender s address to CC BCC Adds the sender s address to BCC Recipient s Allows you to co...

Page 180: ...e selected item From Set a sender s e mail address You can specify only one address as a sender s address Note When using the Authentication feature the e mail address registered in user information i...

Page 181: ...fined subject 1 Select Subject 2 Enter a subject of up to 128 characters using the displayed keyboard For information on how to enter characters refer to Entering Text P 271 Message Enter the e mail b...

Page 182: ...try screen may appear Enter the password and select Confirm If you have forgotten the password set the mailbox password in the System Administration mode again Mailbox Select a mailbox to save the sca...

Page 183: ...es not appear for some models An optional package is necessary For more information contact our Customer Support Center Transfer Protocol 181 Address Book 181 Forwarding Specification 182 1 Select Sca...

Page 184: ...h the order of levels 1 Select Browse 2 Select the destination in which the data is stored Allows you to change level by pressing Previous or Next Important Allows you to specify recipients for SMB on...

Page 185: ...p to 260 characters are allowed User Name Enter the user name of the computer you are forwarding to When user name is not required for the destination this field can be skipped When FTP is selected fo...

Page 186: ...the scanning color for the documents to be scanned 1 Select the scanning color from Scanning Color Auto Detect The color of the document is determined automatically the machine scans in full color wh...

Page 187: ...llows you to select the status and orientation of original documents 1 Select any item Originals Displayed when 2 Sided is selected z Head to Head Select this when both sides of the 2 sided document a...

Page 188: ...riginal Type Photo Text Select this item when the scanning document contains both text and photos This setting automatically identifies text and photo areas to scan each area with optimum quality Text...

Page 189: ...a PDF file with a high compression rate DocuWorks High Compression Saves as a DocuWorks file with a high compression rate When selecting DocuWorks High Compression you can create thumbnail images of...

Page 190: ...ts by the 128 bit RC4 method Files encrypted by this method can be opened with Adobe Acrobat 5 0 or later z 128 bit AES Encrypts by the 128 bit AES method Files encrypted by this method can be opened...

Page 191: ...file operations to whom access privileges are assigned When assigning access privileges configure Full Access Password Open Password The DocuWorks Security Open Password screen appears If you select O...

Page 192: ...g The Authorization Printing screen appears Configure whether to allow to print the file If allowed select the print resolution as well Changes Allowed The Authorization Changes Allowed screen appears...

Page 193: ...ing must be made in the System Administration mode to activate Color Space For information on the setting procedures refer to Color Space P 312 and Color Space Specifying Color Space P 192 Photographs...

Page 194: ...ound color of documents such as newspaper and colored paper documents is erased When Scanning Color is set to Color white backgrounds are suppressed Contrast You can select from 5 contrast levels betw...

Page 195: ...e 2 Select either Standard Color Space or Device Color Space Standard Color Space Color space for scanned data conforms to sYCC Device Color Space Use to perform advanced color processing Note You can...

Page 196: ...in Shadows in the Document 197 Reduce Enlarge Specifying a Scanning Ratio 198 1 On the All Services screen select E mail Scan to Mailbox or Scan to PC 2 Select the Layout Adjustment tab and then selec...

Page 197: ...page of facing pages in a document starting from the right page Top Page then Bottom Scans from the top page of facing pages in a document starting from the top page Both Pages Scans both pages in pag...

Page 198: ...pre configured types Free Enter the desired scan size when scanning non standard size documents or when making copies at a size different from that of the currently loaded document Set the size in the...

Page 199: ...s are of the same size On When scanning documents of different sizes the machine automatically detects the size of each document Edge Erase Erasing Edges and Margin Shadows in the Document When you sc...

Page 200: ...ument the orientation of the document must be specified Refer to Originals Orientation P 185 Reduce Enlarge Specifying a Scanning Ratio You can set the scanning ratio for the document to be scanned 1...

Page 201: ...yed vary depending on the selected feature The screen on the right is for the E mail feature Image Compression Specifying an Image Compression Ratio When Scanning When scanning a document from the Gen...

Page 202: ...an split a large amount of attachment into pages to send them separately You can also configure the machine not to split For information about setting for page division refer to Max No of Pages for Sp...

Page 203: ...is set as a reply address Note This button is enabled only when an address is set for From on the E mail screen Address Book Select the sender s E mail address from the Address Book Refer to Address B...

Page 204: ...re you can specify the name of the document to be saved Auto Set The file name is img xxx where xxx is the date and time To set the file name 1 Select Document Name 2 Enter a name of up to 28 characte...

Page 205: ...feature is not available for some models An optional package is necessary For more information contact our Customer Support Center z Mailbox Operating Procedure 204 z Selecting a Mailbox 206 z Checkin...

Page 206: ...Features displayed depend on the machine configuration 1 Press the All Services button 2 Open the next screen and select Send from Mailbox Step 2 Selecting a Mailbox Selectable mailboxes depend on the...

Page 207: ...nd from Mailbox 6 Step 4 Operating Mailbox Documents The following shows the reference sections for operations available on the Send from Mailbox screen Printing Deleting Documents in the Mailbox 208...

Page 208: ...xes P 397 1 Select a mailbox Note Select to return to the previous screen and select to move to the next screen An arrow is displayed next to each mailbox which has a link to a job flow sheet and for...

Page 209: ...number appears to the left of the document icon indicating the order in which it was selected Documents are processed in this order 3 Select any item Refresh Displays the refreshed information Docume...

Page 210: ...tes the selected document Print Prints the selected document Note When a print document stored by Save to Mailbox of a print driver is printed the settings specified on the control panel or CentreWare...

Page 211: ...ou to select paper Note When printing the fax document for Private Polling and Fax to Mailbox if Tray Mode in Receive Paper Size is selected the document will be printed automatically on the paper loa...

Page 212: ...cument and the Edge Erase setting of Layout Adjustment or the Original Orientation setting of 2 Sided Originals are the same Original Original Orientation Stapled Position Punched Positions Report Rep...

Page 213: ...isplayed on the Job Flow Sheets screen To use job flows a HDD is necessary Features that can be registered are listed below Forward Multiple forwarding recipients can be configured for each forwarding...

Page 214: ...screen Refer to Link Job Flow Sheet to Mailbox Screen P 212 Select Job Flow Sheet When selecting this button while documents are selected the Select Job Flow Sheet screen is displayed Refer to Select...

Page 215: ...ponds with the keyword for registered keywords when job flow sheet is created For information on how to enter characters refer to Entering Text P 271 Select Keyword Displays the Select Keyword screen...

Page 216: ...ly corresponds with entered characters for registered names when job flow sheet is created Up to 128 characters are allowed For information on how to enter characters refer to Entering Text P 271 Sear...

Page 217: ...This chapter describes the Stored Programming features for recording procedures provided by the machine z Stored Programming Overview 216 z Registering Deleting Renaming Stored Programs 217 z Calling...

Page 218: ...ly remembers feature settings but also can record a series of operations This enables you to record the hierarchy of displayed screens for each step For example Stored Programming can be used when you...

Page 219: ...ram is being registered the stored program may not be registered or may not work correctly Removing or inserting a paper tray Loading or reloading paper on the bypass tray If any of the following oper...

Page 220: ...he next screen 3 Set the feature you want to register Note Press the Interrupt button to cancel registration The machine produces an audible tone while a stored program is registered You can change th...

Page 221: ...e a name Note Select to return to the previous screen or to move to the next screen 3 Enter a name and select Save Assigning Changing Icons for Stored Programs The following is the procedure for assig...

Page 222: ...s the All Services button 2 Display the next screen and select Stored Programming 3 Select the number of a stored program containing the features you want to use Note You can only select registered nu...

Page 223: ...on your computer Note Some models do not support the features described in this chapter An optional package is necessary For more information contact our Customer Support Center The computer screen im...

Page 224: ...o Printing P 228 Note Some features are not available unless you perform optional component settings in the Printer tab The unavailable features are grayed out Multiple Up Prints multiple pages onto o...

Page 225: ...e machine This feature is useful to reduce the amount of undesired outputs because you can select and print only necessary documents In addition by registering a user ID and password for the authentic...

Page 226: ...1 Mailbox Viewer2 Mailbox Viewer2 is software to import documents from a machine s mailbox without using any client side application For details on how to use this software refer to Importing Using Ma...

Page 227: ...s Status z Display Device Status Displays the status of paper trays output trays and consumables such as toner z Reboots by system administrator Jobs z Job List Job History Report Deletes Jobs Print S...

Page 228: ...t Internet Explorer 5 2 or later z Netscape Navigator 7 0 or later For Mac OS X 10 3 9 z Netscape Navigator 7 1 or later z Safari 1 3 or later Browser Settings Before using this service ensure the fol...

Page 229: ...perform the following procedure on your computer 1 Start up the computer and a web browser 2 Enter the machine s IP address or Internet address in the browser address field and press the Enter key No...

Page 230: ...r details refer to the documentation provided with the application To learn about print features click Help on the print driver screen to see the print driver s online help 1 Select Print from the Fil...

Page 231: ...s as an example 1 Use your e mail software to create an e mail body and then attach a document to the e mail if necessary Important Only plain text is permitted for the e mail body Change the body tex...

Page 232: ...DF direct print when Print Processing Mode of the PDF direct print is set to PDF Bridge Default values of a logical printer configured by Logical Printer Number of PostScript in Emulation Settings of...

Page 233: ...help 1 Launch application software to which documents are imported Important The application must support TWAIN TWAIN is a standard for scanners and other input devices Note For information on suppor...

Page 234: ...the mailbox to the client After the forwarding the data is loaded onto the application software and is deleted from the mailbox Note is attached to a document that are scanned in pages and whose forw...

Page 235: ...r to the manual contained in the CD ROM of the Driver CD Kit To learn about fields in the displayed dialog box click Help to see the Mailbox Viewer2 online help 1 Click Start and select Programs FujiX...

Page 236: ...nts P 234 6 Clicking on the Import button removes stored documents from the mailbox and saves them in the specified directory Changing Mailbox Viewer2 Settings To learn about fields in the displayed d...

Page 237: ...ver you can access the machine using the Internet address with the combination of the host name and the domain name For example if the host name is myhost and the domain name is example com then the I...

Page 238: ...mailbox without using Network Scan Driver use a Fuji Xerox application supporting the WebDAV protocol such as EasyOperator The documents in a mailbox can be listed displayed with thumbnails The WebDA...

Page 239: ...hine ApeosPort II C4300 C3300 C2200 DocuCentre II C4300 C3300 C2200 to this machine The registration requires CentreWare Internet Services For information on CentreWare Internet Services refer to Cent...

Page 240: ...and password into the User Name and Password fields respectively Ask your system administrator for the user ID and password If communications are encrypted you must specify an address that starts wit...

Page 241: ...escribes the types of paper that can be used on the machine precautions when handling paper and how to load paper in trays z Paper Types 240 z Loading Paper 249 z Changing the Paper Size for the Trays...

Page 242: ...ecimo size 788 x 1 091 mm When copying with a non standard size paper from the Tray 5 bypass you must manually enter the paper size In addition if you use a non standard size paper often you can prese...

Page 243: ...A4 80 Plain Plain paper D KX H H803 A3 80 Plain Plain paper D Small dots may appear on solid area when used in C zone Business 3R91820 A4 80 Plain Plain paper D Business 3R91821 A3 80 Plain Plain pap...

Page 244: ...n Plain paper D Small dots may appear on solid area To prevent this switch to KX H Excel A4 80 Plain Plain paper D Small dots may appear on solid area To prevent this switch to Diplomat paper Excel A3...

Page 245: ...asure Colotech Plus A3 100 Heavy weight 1 Heavyweight 1 White spots may appear To prevent this use ColotechPlus 90 g m2 Colotech Gloss A3 170 Heavy weight 2 Coat 1 Use one sheet feed mode when using i...

Page 246: ...area may appear Colotech Plus 305 457 200 Heavy weight 2 Heavyweight 2 When many white spots appear on side 2 when used in C zone set image quality to Heavyweight 2S for color and Heavyweight A for B...

Page 247: ...D Small dots appear on solid area when used in A or C zone 60L03974 Recycled A4 Unknown Plain Plain paper D Small dots may appear on solid blue area Paper name Size Paper weight g m2 Paper type Image...

Page 248: ...or B W Colotech Plus SRA3 220 Heavy weight 2 FC Heavy weight 2S BW Heavyweight A When many white spots appear on side 2 when used in C zone set image quality to Heavyweight 2S for color and Heavyweigh...

Page 249: ...eavy weight 2S BW Heavyweight A When many white spots appear on side 2 when used in C zone set image quality to Heavyweight 2S for color and Heavyweight A for B W Colotech Plus SRA3 200 Heavy weight 2...

Page 250: ...s or warping Please adhere to the following when setting paper into the tray z Align the stack of paper neatly before setting it in the tray z Do not use paper that is folded creased or heavily warped...

Page 251: ...iority setting is set to Auto Paper Off are not targeted in the automatic tray selection Also if the Paper Type Priority setting is exactly the same the tray priority is determined by Paper Tray Prior...

Page 252: ...in gently until it comes to a stop Loading Paper in the Tray 5 Bypass When printing or copying with paper sizes or types that cannot be set in the Trays 1 to 4 use the Tray 5 bypass The following desc...

Page 253: ...inted on face down and insert the paper lightly along the paper guides until it comes to a stop Important Do not load mixed paper types into the tray Do not load paper exceeding the maximum fill line...

Page 254: ...Paper Guides When printing or copying with paper sizes that exceeds A3 297 mm move the paper guides Important Be sure to return the paper guides to Standard position after copying or printing is compl...

Page 255: ...to Paper Size Auto Paper Select P 277 For information on how to make copies on non standard size paper refer to Paper Supply Selecting the Paper for Copying P 58 For information on how to print on non...

Page 256: ...rtant When applying paper guides hardly it may cause paper jams Check that the paper guides fit the paper size If the paper guides do not fit the paper size it may not detect paper size automatically...

Page 257: ...ype For information on how to set names to custom paper 1 to 5 refer to Custom Paper Name P 277 For information on image quality processing for different paper types refer to Image Quality P 278 1 Pre...

Page 258: ...er Tray Settings screen appears 11 Select Image Quality 12 Select the paper type whose image processing is to be changed at Items and select Change Settings 13 Select the image processing value to cha...

Page 259: ...explains the features whose set values can be changed and their setting procedures z System Settings Procedure 258 z System Settings Menu List 261 z Entering Text 271 z Common Settings 272 z Copy Mode...

Page 260: ...ministration mode enter the system administrator User ID If Passcode Entry from Control Panel in Login Setup Auditron Administration is activated the password needs to be entered It is recommended to...

Page 261: ...n the system settings refer to System Settings Menu List P 261 1 Select the item to be set System Settings You can set or change the default values Common Settings Set the settings relating to the mac...

Page 262: ...reate and change an address book address numbers For more information refer to Setup Menu P 328 System Administrator Settings You can set the system administrator ID and system administrator password...

Page 263: ...lete Tone P 274 z Non Copy Job Complete Tone P 275 z Fault Tone P 275 z Alert Tone P 275 z Out of Paper Warning Tone P 275 z Low Toner Alert Tone P 275 z Line Monitor Volume P 275 z Ringing Volume P 2...

Page 264: ...Image Enhancement P 283 z Calibration P 283 Reports P 284 z Print Report Button P 284 z Job History Report P 284 z Activity Report P 284 z Transmission Report Undelivered P 284 z Transmission Report...

Page 265: ...294 z Color Balance Magenta P 294 z Color Balance Cyan P 294 z Color Balance Black P 295 z Color Shift P 295 z 2 Sided Copying P 295 z Mixed Sized Originals P 295 z Edge Erase Top Bottom Edges P 295...

Page 266: ...Position Side 2 P 298 z Page Number Position Side 2 P 299 Original Size Defaults P 299 Reduce Enlarge Presets P 299 Custom Colors P 299 Annotation Create Stamps P 299 Port Settings P 300 z Parallel z...

Page 267: ...Settings P 302 z E mail Receive Protocol Allocate Memory P 303 z PostScript Memory P 303 z HP GL 2 Auto Layout Memory P 303 z Receiving Buffer Parallel P 303 z Receiving Buffer USB P 304 z Receiving B...

Page 268: ...lts P 310 z Original Size buttons 1 to 11 Output Size Defaults P 310 z Output Size buttons 1 to 8 Reduce Enlarge Presets P 311 z R E Preset 1 to 7 Other Settings P 311 z Scan Service P 311 z Memory Fu...

Page 269: ...e Erase Left Right Edges P 318 z Reduce 8 5 11 Original to A4 P 318 z Pseudo Photo Gradation Mode P 318 z Box Selector Line Setup P 318 z Memory Full Procedure P 318 z Maximum Stored Pages P 318 z Mai...

Page 270: ...Settings P 326 z Documents Retrieved By Client P 326 z Print Delete Confirmation Screen P 326 z Convert Custom to Standard Size P 326 z Standard Size Threshold Value P 326 z iFax to iFax P 326 z iFax...

Page 271: ...sfer Protocol P 339 z Server Name IP address P 339 z Shared Name SMB Only P 339 z Save In P 339 z User Name P 339 z Password P 340 z Port Number P 340 Group Send P 340 Comments P 341 System Administra...

Page 272: ...g P 348 z Store User Details P 348 Charge Private Print Settings P 348 z Receive Control P 348 Fax Billing Data P 350 z Charge Rate Per Unit P 350 Passcode Entry from Control Panel P 350 Login Setup A...

Page 273: ...ou can enter the following characters numerals letters and symbols Item Description Entering letters and numerals Select Alphanumeric If you select Shift capital letters appear To return to lowercase...

Page 274: ...gs Procedure P 258 2 Select Common Settings 3 Select the item to be set or changed Machine Clock Timers You can set the clock time or the time intervals until the power saver or reset features take ef...

Page 275: ...the IP address of the time server from which the time is obtained using values 0 to 255 Note The range between 244 XXX XXX XXX and 255 XXX XXX XXX and 127 XXX XXX XXX cannot be set Auto Clear If a gi...

Page 276: ...wer Saver Mode Change Interval P 38 Note There is no setting to disable switching to the Low Power mode or the Sleep mode From Last Selection to Low Power Mode Specify a time period between the last o...

Page 277: ...the sound to be made when the toner cartridge needs to be replaced You can select the volume from Soft Normal and Loud To disable the sound select Off Line Monitor Volume You can relay the sound on t...

Page 278: ...he All Services screen For more information refer to Customizing the Control Panel P 43 Note It is not possible to assign the same feature to more than one button Services You can select a feature but...

Page 279: ...d size paper loaded in the Trays 1 to 4 However when non standard size paper is loaded it is necessary to specify the width and height The size cannot be entered for the Tray 5 bypass Important Adjust...

Page 280: ...ou can specify the image quality processing method for each of bond paper plain paper recycled paper side 2 paper heavyweight paper F heavyweight paper 1 heavyweight paper 1 side 2 heavyweight paper 2...

Page 281: ...ontaining appropriate paper depending on the conditions Note The machine does not switch the tray automatically in the following cases The Tray 5 Bypass is selected The tray containing paper other tha...

Page 282: ...ext background contrast after checking the samples by selecting Sample List Force Watermark Copy Job Set whether to force Watermark printing for copying Force Watermark Client Print Set whether to for...

Page 283: ...Enter a new passcode of 4 to 12 characters in Re enter Password and select Next 5 Select Keyboard 6 Enter the same password in Re enter Password and select Save Note To set no password leave the passw...

Page 284: ...ls 1 to 9 Set the text background contrast after checking the samples by selecting Print Sample List Important The hidden text background contrast can be adjusted by changing hidden text density The b...

Page 285: ...ession B W Copy Set the method of background suppression to be used when making monochrome copies Set how the machine detects the density of and deletes the background color Select High Speed to sampl...

Page 286: ...ed Select whether or not to automatically print a transmission report undelivered Transmission Report Cancelled Select whether or not to automatically print a transmission report undelivered for a can...

Page 287: ...Flow Error Report Select whether or not to automatically print a Job Flow Error Report Maintenance You can initialize the hard disk or delete data recorded in the machine Initialize Hard Disk Initial...

Page 288: ...s are excluded from Auto Job Promotion Default Print Paper Size Set the paper size used when printing reports or lists You can select from two sizes A4 or 8 5 11 Odd Page 2 Sided When 2 sided printing...

Page 289: ...O X A5 O X X O X O O X O X A4 O O O O X O O O O X A4 O O O O O O O O O O A3 O O O O X O O O O X B6 O X X X X O X X X X B6 O X X X X O X X X X B5 O X O O X O O O O X B5 O O O O O O O O O O B4 O O O O...

Page 290: ...cument Feeder Trays 1 to 4 Tray 5 Bypass High Capacity Trays 3 and 4 A6 O X X X X O X X X X O X X X X A5 O O O O X O O O O X O X X X X A5 O O X O X O X X O X O X X X X A4 O O O O X O O O O X O O O X X...

Page 291: ...rce and other information stored temporarily by the system Important If the machine is powered off during the overwriting operation unfinished files may remain on the hard disk The overwriting operati...

Page 292: ...at Security Kit is used to protect deleted document data from being recovered it does not protect documents stored in mailboxes on the hard disk z Install an anti bugging device on the internal networ...

Page 293: ...the System Administration mode refer to System Settings Procedure P 258 Service Rep Restricted Operation This feature protects the Security Kit settings from being changed by an outsider pretending to...

Page 294: ...most commonly used features you can avoid extra operations such as selecting tabs 1 Select Features Allocation and select Change Settings 2 Select the number of features displayed on the Copy screen...

Page 295: ...xtra operations required in use Paper Supply Set the default value for Paper Supply in the Copy screen When the default value of Reduce Enlarge is set to Auto Auto Paper cannot be selected for Paper S...

Page 296: ...lue for Original Type in the Image Quality screen This is valid when Black is selected for Output Color in the Copy screen Lighten Darken Set the default value for Lighten Darken of Image Options in t...

Page 297: ...in the top and bottom directions in Edge Erase in the Layout Adjustment screen Set the value from 0 to 50 mm in 1 mm increments Edge Erase Left Right Edges Set the default value for the amount of edg...

Page 298: ...n displayed when Stamp is selected for Annotation in the Output Format screen Stamp Color Set the default value for Color displayed when Stamp is selected for Annotation in the Output Format screen St...

Page 299: ...maximum number of stored pages of a copy original You can set a number from 1 to 999 pages Auto Paper Off Select the tray used when Auto Paper of Paper Supply in the Copy screen is cancelled the tray...

Page 300: ...riginals Select when copying an original printed with an inkjet printer This improves the recognition of inkjet colors Highlighted Originals Select when copying an original marked with a highlight pen...

Page 301: ...py is made A B Series Size You can select from sizes of A and B series Inch Size You can select from sizes of inch series Others You can select from other sizes Variable Size You can enter any size Se...

Page 302: ...creen select System Settings For the method of displaying the System Settings screen refer to System Settings Procedure P 258 2 Select Network Settings 3 Select the item to be set or changed Port Sett...

Page 303: ...n Filter Set accepted domains In Domain Filter you can set the following items For information on domain filter refer to the Network Administrator Guide PKI Public Key Settings Set the HTTP SSL TLS No...

Page 304: ...ons SSL TLS Port Number Specifies the port number used for SSL TLS communication within the range from 1 to 65535 Other Settings You can make other settings In Other Settings you can set the following...

Page 305: ...in all memory areas is lost It is not possible to assign more than the total memory When the power is turned on if the settings exceed the available memory capacity they are automatically adjusted by...

Page 306: ...Support Center Receiving Buffer NetWare Set the NetWare receiving buffer Specify a value from 64 to 1 024 KB in 32 KB increments Receiving Buffer SMB Spool Off Does not use spooling While SMB print p...

Page 307: ...ete Data ESC P Delete ESC P emulation forms Form Number When you select an item to be deleted you can enter the form number Specify a form number from 1 to 64 when a hard disk is installed from 1 to 2...

Page 308: ...re is a print specification from the host computer Print User ID When printing using a print driver specify whether to print user identification information on paper The first 64 letters of the user i...

Page 309: ...ppear for some models An optional package is necessary For more information contact our Customer Support Center Cancel Printing Cancels printing Substitute Font and Print Continues printing using a su...

Page 310: ...g to the General Settings screen display Feature in 2nd Column You can set the features shown in the second column of the General Settings screen You can select from 2 Sided Originals Scan Resolution...

Page 311: ...in the Image Quality screen Background Suppression Set the default value for Background Suppression in the Image Quality screen Shadow Suppression Set the default value for Shadow Suppression in the I...

Page 312: ...to 50 mm in 1 mm increments Image Compression Set the default value for Image Compression in the Output Format screen E mail Subject Set the default value for the e mail subject Up to 128 characters c...

Page 313: ...s Other Settings You can make other settings relating to the scanner feature specification Scan Service Set whether or not to use the scanner feature Memory Full Procedure While scanning an original i...

Page 314: ...to PC and Job Template Important When No is selected as default and Color Space P 309 is set to Device Color Space Auto of Scanning Color in the General Settings screen does not appear In addition wh...

Page 315: ...lating to the Fax Internet Fax screen Fax Screen Default Set the default screen that appears when the Fax Internet Fax screen is displayed Select from the Fax Recipients Programming Screen General Set...

Page 316: ...er use For more information contact our Customer Support Center Transmission Report Set the default value for Transmission Report of Report Read Receipts in the Transmission Options screen Set whether...

Page 317: ...t after the first entry z Enter Once Only No need to re enter the recipient z Enter Twice Use the speed dial feature to re enter the recipient z Re enter Fax Number or E mail Specify the recipient by...

Page 318: ...set whether to automatically delete saved documents in 24 hours Transmission Interval Specify a value for the interval between the end of one transmission and the beginning of the next from 3 to 255 s...

Page 319: ...printing the received documents Multiple paper trays can be specified except for the bypass tray If the fax document cannot be printed on the paper loaded on the specified paper trays automatically it...

Page 320: ...gs You can set the time until the memory full procedure is carried out For more information refer to Auto Job Release P 273 Cancel Job The stored data is discarded Run Job The read in data is treated...

Page 321: ...formation contact our Customer Support Center The displayed items may be different depending on the options installed Reduce Enlarge Presets You can set the magnifications shown in Preset for Reduce E...

Page 322: ...inal as printed in the send headers and on cover notes Using the displayed keyboard and the numeric keypad make the specification with not more than 30 characters Machine Password Set the machine pass...

Page 323: ...r sending documents in JBIG Broadcast Communication Mode Set the default value for communications mode of the iFax Broadcast Send feature Delivery Confirmation Method Set the default value for the met...

Page 324: ...Fax to fax addresses not in the address book Off Forwarding is not restricted On Checks if the forwarding fax number is listed in the address book and if not refuses the received e mail and destroys t...

Page 325: ...cify a value within the range from 50 to 65 535 KB in 1 KB increments Note If the set value is exceeded the e mail transmission is aborted Maximum Address Entries Set the maximum number of addresses t...

Page 326: ...mation Mail Select whether to automatically print transmission result e mails DSN response MDN response Off Transmission result e mails are not printed On Transmission result e mails are automatically...

Page 327: ...etrieves an e mail address from the LDAP server Allow to edit From if Search Failed Set whether to protect e mail addresses from being changed under From on the E mail tab when an authenticated user f...

Page 328: ...nt stored in the mailbox when it is retrieved by the client Delete according to Mailbox Settings Follows the settings for individual mailbox For information about setting the mailbox refer to Delete D...

Page 329: ...o Delete Expired Documents P 329 Delete Charge Print Documents Select whether or not to delete charge print documents after the expiration date Delete Secure Print Documents Select whether or not to d...

Page 330: ...documents to mailboxes You can register up to 200 mailboxes Scanned documents and documents send to a mailbox or private mailbox are stored in specified mailboxes According to the purpose you can cre...

Page 331: ...e document is left stored Yes After the document is printed or is retrieved by an external action it is automatically deleted Delete Expired Documents Specify whether to enable the feature to delete d...

Page 332: ...xecuting a series of registered actions The target of a job flow is documents stored in a mailbox Two methods are available 1 automatically start a job flow when a document is stored to a mailbox or 2...

Page 333: ...tion about the available job flow features and restrictions on use refer to Authentication for Job Flow Sheets and Mailboxes P 394 1 Select Job Flow Sheets 2 Carry out the job flow operation Sheet Fil...

Page 334: ...tion of the job flow sheet of up to 256 characters Keyword Enter a keyword of up to 12 characters for job flow search You can also use the keywords that are registered in the job flow search keyword F...

Page 335: ...print settings When On is selected you then configure print settings Quantity Set the number of copies from 1 to 999 in 1 copy increments Paper Supply Select the printing paper tray When Auto Paper i...

Page 336: ...n address type from fax iFax e mail and server FTP SMB When an address is registered you can search for it with Address Book on the Fax iFax and E mail screens You can store a total of 500 addresses f...

Page 337: ...n selecting Server as the address type The following items appear z Address Type z Maximum Image Size z Fax Number z Delayed Start z Recipient Name z Remote Mailbox z Index z F Code z Relay Station Se...

Page 338: ...When performing the relay broadcast the initiating station must be registered to an address number in the relay station regardless of the instruction method Communication Mode Set the communications m...

Page 339: ...or information on the system clock refer to Time P 272 Remote Mailbox Select whether to use mailbox communications Note that when using mailbox communications the other party s mailbox number and pass...

Page 340: ...ic keypad enter the address number 001 to 099 or group dial number 01 to 09 for the broadcast destination and select Add Note If there is more than one broadcast destination continue by entering anoth...

Page 341: ...acters For information about how to enter characters refer to Entering Text P 271 First Name Enter a recipient s first name up to 32 characters For information about how to enter characters refer to E...

Page 342: ...ed for the selected address To delete all the registered information select Yes Important Deleted information cannot be recovered Group Send You can register addresses for broadcast transmission as a...

Page 343: ...gs 10 Comments You can register comments to be added to cover sheets A maximum of 50 comments can be registered each of which can be up to 18 characters For information about how to enter characters r...

Page 344: ...administrator user ID is 11111 1 Select System Administrator Login ID 2 Select On 3 Select Keyboard then in New System Administrator Login ID enter the system administrator ID and select Save 4 Select...

Page 345: ...m being changed by an outsider pretending a system administrator If authentication for a system administrator s ID fails more than specified times continuously access is denied You can specify a login...

Page 346: ...tings screen refer to System Settings Procedure P 258 2 Select any item Create Check User Accounts When the Login Setup Auditron Administration feature is used register user IDs and user names to auth...

Page 347: ...Copy Service Fax Service Scan Service or Print Service 3 To place restrictions on a color mode or feature select Feature Access and select the item 4 To set account limits select Account Limit then w...

Page 348: ...data Account Details Selecting Xerox Standard Accounting on the Login Setup Auditron Mode screen allows you to check the following for each registered user or group 1 the maximum number of times that...

Page 349: ...is displayed when Off is selected for Print Service in the Login Setup Auditron Administration Print Report Prints a report including contents for confirmation before resetting Reset Deletes or resets...

Page 350: ...dden as a row of asterisks Failed Access Log In order to detect unauthorized access an error is logged if authentication fails within a specified period of time Set the failure count Store User Detail...

Page 351: ...l print jobs sent from CentreWare Internet Services To print all jobs select Print Job To save jobs using the Charge Print feature select Save in Charge Print To delete jobs select Cancel Job Note Job...

Page 352: ...ing Data and select Change Rate Per Unit Charge Rate Per Unit This is a communication charge per unit 3 Select Change Settings 4 Enter an amount using the keyboard displayed on the screen or the numer...

Page 353: ...t be entered The entered information is not verified but is logged onto the machine Select On to verify user information The following items are common settings for each verification feature Xerox Sta...

Page 354: ...t authentication when printing or retrieving documents stored in a mailbox Note This item appears when a mailbox is registered Login During Printing Set whether authentication is required when a docum...

Page 355: ...scribes the job status feature z Job Status Overview 354 z Checking Current Pending Jobs 355 z Checking Completed Jobs 356 z Printing and Deleting Stored Documents 357 z Printing Pending Jobs 367 z Ha...

Page 356: ...hecking Current Pending Jobs P 355 Checking Completed Jobs Displays the status of completed jobs Also displays their details For more information refer to Checking Completed Jobs P 356 Checking Stored...

Page 357: ...cancelled or preferentially executed 4 Select Cancel or Promote Job Print Waiting Jobs Select this to print the jobs that are waiting to be output For more information refer to Printing Pending Jobs P...

Page 358: ...Job Status button 2 Select the Completed Jobs tab Note Select to return to the previous screen or to move to the next screen 3 Select a job to see the details 4 Select Close after the check Group Par...

Page 359: ...Charge Print When you set to use the Private Charge Print feature under Charge Print Settings Receive Protocol received print jobs are saved for each authentication user ID Note This feature is displ...

Page 360: ...ete is Selected 1 Select Yes Yes Deletes the document Important Once the document is deleted it cannot be restored No Cancels deleting the document When Print is Selected 1 Select what to do with the...

Page 361: ...keypad or the keyboard displayed by pressing Keyboard and select Confirm 2 Select Charge Print 3 Select the user to be checked and select Document List Note Select Refresh to display the updated infor...

Page 362: ...s feature is not displayed when either of the following options is selected for Receive Protocol under Charge Print Settings According to Print Auditron Job Login Success Save in Private Charge Print...

Page 363: ...When Delete is Selected 1 Select Yes Yes Deletes the document Important Once the document is deleted it cannot be restored No Cancels deleting the document When Print is Selected 1 Select what to do w...

Page 364: ...Print Settings P 348 1 Select Sample Print 2 Select the user to be checked and select Document List Note Select Refresh to display the updated information Select to return to the previous screen or t...

Page 365: ...tion describes how to print or delete documents stored with the Delayed Print feature For information on Delayed Print operations refer to the print driver s help Note When you have selected Save in P...

Page 366: ...s printing the document After printing deletes the document No Cancels printing the document Public Mailbox This section describes how to print or delete a document stored in a public mailbox For info...

Page 367: ...ivered Faxes This section describes how to re send or delete an undelivered fax document Note This feature does not appear for some models An optional package is necessary For more information contact...

Page 368: ...n Change Recipients is Selected Specify a fax recipients for the undelivered fax document Besides the fax recipient the following features can be changed on the control panel Important If the fax numb...

Page 369: ...367 Job Status 11 Printing Pending Jobs This section describes how to print pending jobs Note If there are no pending jobs the Print Waiting Jobs button is disabled 1 Press the Job Status button 2 Sel...

Page 370: ...elivered refer to Transmission Report Undelivered P 385 For details on how to print transmission reports undelivered automatically refer to Transmission Report Undelivered P 284 For a Scan Job A trans...

Page 371: ...12 Machine Status This chapter describes the features for checking the machine status z Overview of Machine Status 370 z Machine Status 371 z Billing Meter Print Report 376 z Supplies 387 z Faults 388...

Page 372: ...and hard disk overwriting status You can also set print modes For more information refer to Machine Status P 371 Billing Meter Print Report You can check the number of pages printed by meter or user...

Page 373: ...can check the machine status Machine Information On the Machine Information screen you can check the serial number of the machine machine configuration and software version 1 Select Machine Informatio...

Page 374: ...an check the following items Paper Tray You can check the paper trays set on the machine On the screen you can check the following items z Status z Full Amount of paper remaining z Paper Size z Paper...

Page 375: ...er to Overwrite Hard Disk P 289 1 Select Overwrite Hard Disk Print Mode You can set print modes Note The items displayed vary depending on the options installed 1 Select Print Mode 2 Select Off line o...

Page 376: ...item number of the feature to be set Current Value When you enter Item Number the currently set value appears New Value Enter a new value Store Delete Programming For ESC P HP GL 2 emulations you can...

Page 377: ...haracters for the password 1 Press Password 2 Select Keyboard 3 Enter a password within 32 characters in New Password Passcode and select Set 4 In Re enter Password Passcode enter the same password an...

Page 378: ...resulting from color conversion using an ICC profile for example on the application is printed at Auto Color B W even documents that appear in black and white on the monitor are printed in color In th...

Page 379: ...m To check the billing meter of a currently authenticated user ID 1 Enter the user ID of a user whose billing meter needs to be checked and select Confirm Note Enter a password if required 2 Press the...

Page 380: ...Jobs All Non printing Jobs Mailbox Transfer Jobs and All Printing Jobs If All Jobs is selected the Include Parent Jobs check box appears Clearing this check box prints the related jobs such as broadc...

Page 381: ...nt Mode Settings Note To display the Print Mode Settings screen select the Machine Status button and then select Billing Meter Print Report Print Report List Print Mode Settings 2 Select the list to b...

Page 382: ...online help of CenterWare Internet Services PostScript Fonts List Prints the fonts available in PostScript HP GL 2 Settings List Prints the settings for the HP GL HP GL 2 and HP RTL emulation modes H...

Page 383: ...main filtering Job Template List You can print the settings for the server where the job templates which were configured using the scan service setting tools of CentreWare Scan Service optional are st...

Page 384: ...ns When you specify a range of address numbers the list of settings for the specified address numbers 3 pages and relay stations 1 page will be printed Each page contains the settings information on 5...

Page 385: ...eport Print Report List Job Counter Report 2 Select Job Counter Report 3 Press the Start button Auditron Administration You can print an auditron report by user Note that the content on the screen dif...

Page 386: ...rt Print Jobs counts pages from the time at which the data has been initialized Note No displayed on the report is the No User Administration Number registered for the Login Setup Auditron Administrat...

Page 387: ...84 Transmission Report z Fax iFax Jobs Printed when a fax or iFax transmission succeeded You can check a reduced image of the scanned data and its transmission result You can specify whether or not to...

Page 388: ...rt is set to be printed automatically it is printed each time when a relay broadcast transmission is complete For information on specifying whether or not to have the report printed automatically refe...

Page 389: ...hen one of the following options is installed B Finisher C Finisher and C Finisher with Booklet Maker Punch Scrap Container is displayed when one of the following options is installed C Finisher and C...

Page 390: ...date and time error code and error category The following describes how to print the error history report 1 Press the Machine Status button 2 Select the Faults tab 3 Select Error History Report 4 Pre...

Page 391: ...o keep track of how often each feature was used This chapter is intended for system administrators and explains the features whose set values can be changed and their setting procedures Important The...

Page 392: ...te authentication server When using a restricted service an authenticated user is prompted to type the user ID on the authentication screen Unauthenticated Users These are users who are not registered...

Page 393: ...y cross checking the pre registered authentication information on the client s fax driver with the one registered on the machine For information on the print driver or fax driver refer to the online h...

Page 394: ...documents Remote Access Remote access refers to remote operation by accessing the machine using CentreWare Internet Services or EasyOperator EasyAdmin through a network The following features are con...

Page 395: ...lable for general users EasyOperator EasyAdmin Even if the Login Setup Auditron Administration feature is not used for the copy fax scan or print services authentication is required to access the mach...

Page 396: ...isabled The owner of the job flow sheet is the mailbox it was created from For example the owner of a job flow sheet created in Mailbox 001 will be Mailbox 001 and the job flow sheet can be used only...

Page 397: ...ted or selected run only from the mailbox where the job flow sheet was created The applicable users are all users who can use the mailboxes If job flow sheets which are no longer available for use due...

Page 398: ...low sheet is the user who made the copy When Check User Details under Network Access is set to Off Keep logon records The owner of a copied job flow sheet is the user who made the copy Job flow operat...

Page 399: ...reate a administrator shared mailbox you need to press the Log In Out button and operate the machine as a system administrator Personal Mailbox This is a mailbox created by an authenticated user when...

Page 400: ...d user general user and cannot handle mailboxes 1 The following operations are not authenticated Fax to Mailbox iFax to Mailbox Document retrieval using a scan driver or Mailbox Viewer2 2 Available on...

Page 401: ...Authentication feature is enabled Important If job flow sheets which are no longer available for use due to a change in the authentication status are linked to mailboxes they cannot be edited or copi...

Page 402: ...User Details under Network Access is set to Off Keep logon records General shared O O O O Admin shared O O O O Personal O O O Mailbox Job Flow Unauthenticated Users General Users Authenticated Users S...

Page 403: ...ices Remote services supported by the machine includes ApeosWare EasyAdmin optional Using Remote Authentication Remote authentication is carried out based on the user information managed on a remote a...

Page 404: ...ntication is required 2 You can select features available for each user For more information refer to Account Limit P 345 3 This feature stops further machine operation if the number of pages has reac...

Page 405: ...an be managed on the machine are as follows 1 This column shows whether authentication is required for each service O indicates that authentication is required 2 If ApeosWare Authentication Agent opti...

Page 406: ...e items you can manage for print jobs using the Auditron Administration feature are as follows Corresponding Service Authentica tion 1 Restrictions on Use Per user Usage Count User ID Feature restrict...

Page 407: ...Print Store Documents Required Not required 3 Print Documents Required Authenticated user Print color pages monochrome pages number of sheets E mail Printing 2 Unauthenticat ed user Print color pages...

Page 408: ...ic keypad or the on hook off hook Fax Polling Storing Documents for Polling Mailboxes Polling Mailboxes Required 1 Automatic Transmission to Mailbox Not required Unregistered user Transmissions pages...

Page 409: ...ding Service Authenti cation Users for which Auditron are Collected Managed Items E mail Required Authenticated user Scanned color pages monochrome pages mail transmission color pages monochrome pages...

Page 410: ...13 Authentication and Auditron Administration 408 Authentication and Auditron Administration 13...

Page 411: ...chapter describes how to replace consumables clean the machine perform calibration and print a report list z Replacing Consumables 410 z Cleaning the Machine 425 z Executing Calibration 430 z Printin...

Page 412: ...Use consumables only as directed on their packages z We recommend always having spare consumables available z When calling our Customer Support Center to order consumables periodic replacement parts h...

Page 413: ...Fuji Xerox When the remaining amount of toner becomes small the machine may stop during printing and display a message If this happens replace the toner cartridge to continue copying or printing Repl...

Page 414: ...dges to our Customer Support Center 4 Hold a new toner cartridge of the same color as the removed cartridge and gently rock it from side to side and up and down three or four times to spread the toner...

Page 415: ...waste toner containers not recommended by Xerox may impair quality and performance Use only waste toner containers recommended by Xerox for the machine Replace the waste toner container while the mach...

Page 416: ...tick into each square cleaning hole D1 to D4 8 When the cleaning stick reached the end of the hole gently pull it out Note Clean all the holes one time each Dirt attached on the pad is not well visibl...

Page 417: ...without replacing the cartridge even after the message appears the machine will stop and copying or printing will no longer be possible when the number of printed copied pages reaches the following z...

Page 418: ...topper located at the left side of the front face 3 Pull down the handle Note The four drum cartridges are unlocked and lifted 4 Hold the handle of the drum cartridge specified by the message A1 A2 A3...

Page 419: ...top inserting at the arrow position as shown in the figure 8 While the edge of the drum cartridge is being inserted remove the seal from the upper part of the drum cartridge 9 Hold the drum cartridge...

Page 420: ...ars on the touch screen When this message appears load a new staple case into the staple cartridge Important The use of staple cartridges not recommended by Fuji Xerox may impair quality and performan...

Page 421: ...ridge rises up and becomes removable Important If there are still staples inside the staple case the case will not rise up 5 Insert your fingertip into the round section on the holder and remove the s...

Page 422: ...tional is installed and it is time to replace the staple cartridge a message appears on the touch screen When this message appears load a new staple case into the staple cartridge This section explain...

Page 423: ...empty staple case with your fingers 1 and then remove the case from the cartridge 2 as shown in the figure 5 Prepare a new staple case Insert the front of the staple case into the staple cartridge 1 a...

Page 424: ...ded by Fuji Xerox may impair quality and performance Use only staple cartridges recommended by Fuji Xerox Note To order a new staple cartridge contact our Customer Support Center 1 Make sure that the...

Page 425: ...a message appears on the touch screen Discard the scraps according to the message If you take the punch scrap container out of the machine make sure to empty it completely If it is reinstalled with so...

Page 426: ...ade Important Do not touch the ink pad of the stamp cartridge If it comes into contact with your skin wash immediately Problems caused by using consumables other than what is recommended by us are not...

Page 427: ...e the exterior with a firmly wrung soft cloth moistened with water Important Do not use cleaning agents other than water or neutral detergent Note If dirt does not come off easily gently wipe it with...

Page 428: ...forehand and put the removed waste toner container on it being careful not to tilt the container and spill toner 4 Hold the cleaning stick attached on the rear face of the front cover 5 Hold the clean...

Page 429: ...or smears may appear on copies and the machine may not properly detect document sizes To ensure clean copies at all times clean the document feeder roller about once a month Important Do not use benze...

Page 430: ...aint thinner or other organic solvents Doing so might damage paint or coating on plastic parts Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage doc...

Page 431: ...ion or damage documents during copying or printing 1 Pull up the knob on the left cover of the document feeder and open the document feeder cover completely Note When you fully open the cover it enter...

Page 432: ...cify another screen type and repeat the adjustment procedure If color gradation is not compensated despite the periodic calibration contact our Customer Support Center Calibration does not execute whe...

Page 433: ...oad A4 plain paper in the Tray 5 Bypass and gently align the paper guides with the paper 9 Select the screen type for calibration Note The example described here is for the Copy Job Text screen 10 Sel...

Page 434: ...utomatically adjusts the gradation It takes about 20 seconds to complete the calibration When the adjustment is completed successfully the Calibration screen for screen type settings appears again If...

Page 435: ...ed to memory in the Stored Documents List For information about report list types refer to Print Report List P 378 1 Press the Machine Status button 2 Select the Billing Meter Print Report tab 3 Selec...

Page 436: ...14 Maintenance 434 Maintenance 14...

Page 437: ...and their solutions z Troubleshooting 436 z Machine Trouble 438 z Image Quality Trouble 443 z Trouble during Copying 449 z Trouble during Printing 453 z Trouble during Faxing 456 z Trouble during Scan...

Page 438: ...power switch on Refer to Power On Off P 35 No Cause Does the AC outlet supply power properly Action Connect another appliance to the outlet to verify the power supply The touch screen is too dark Cau...

Page 439: ...tomer Support Center No Yes Trouble during copying Action Refer to Trouble during Copying P 449 No Yes Trouble during printing Action Refer to Trouble during Printing P 453 No Yes Trouble during faxin...

Page 440: ...ector and power outlet Then turn the power switch on Refer to Power On Off P 35 Is the power cord disconnected from the machine or the rear of the rack Does the AC outlet supply power properly Connect...

Page 441: ...et to Off line select On line Is the power cord connector disconnected from the rear of the rack Turn the power switch off and then firmly plug the power cord into the connector and power outlet Then...

Page 442: ...ew seconds turn the power switch on When the machine is ready to receive data insert or remove the paper tray Unable to copy with the specified size Is the document glass or the document cover dirty C...

Page 443: ...g Paper P 249 Is non standard paper loaded in the tray Replace with paper that meets machine specifications Refer to Paper Types P 240 or Loading Paper P 249 Is paper exceeding the maximum fill line i...

Page 444: ...g Documents P 48 Is a piece of torn paper remaining in the document feeder Open the document feeder cover and check inside Refer to Document Jams P 543 Is the Mixed Sized Originals setting set to On w...

Page 445: ...ality Refer to Original Type Selecting the Document Type P 65 or Image Options Adjusting Copy Density Sharpness Color Saturation of images P 66 Is the document glossy printing paper Glossy printing pa...

Page 446: ...one Refer to Loading Paper P 249 Is folded or wrinkled paper included in the tray Remove the improper paper or replace whole paper with new one Refer to Loading Paper P 249 Is the document pasted or f...

Page 447: ...ustomers having a spot maintenance contract P 415 Black or colored lines are printed The drum cartridge has deteriorated or is damaged Replace the drum cartridge with a new one Refer to Replacing Drum...

Page 448: ...suitable paper Refer to Loading Paper P 249 The entire paper area is printed black The drum cartridge has deteriorated or is damaged Replace the drum cartridge with a new one Refer to Replacing Drum...

Page 449: ...s P 250 Two or more sheets may be fed at once Fan the paper well and load it again Refer to Loading Paper P 249 Paper becomes wrinkled Text is blurred The paper is unsuitable Replace the paper with ne...

Page 450: ...r images are printed at an angle The paper guides in the paper tray are not set in the correct positions Adjust the horizontal and vertical paper guides to the correct positions Refer to Loading Paper...

Page 451: ...ading Documents P 48 Cause The document guides are in incorrect positions Action Adjust the document guides to the document Refer to Step 1 Loading Documents P 48 Cause Part of a document is remaining...

Page 452: ...text If it is too light select Text for Original Type Refer to Original Type Selecting the Document Type P 65 The copy is slightly misaligned Cause Paper is misaligned in the tray No Action Align the...

Page 453: ...Tray 5 Bypass P 250 Unable to copy with the specified size Cause The document glass or the document cover is dirty No Action Clean the document glass or the document cover Refer to Cleaning the Docume...

Page 454: ...ause Tonal reproduction is misconfigured No Action Perform calibration Refer to Executing Calibration P 430 Cause A document type appropriate for this document is not selected Action In Original Type...

Page 455: ...check the Print Mode on the Machine Status screen If Print Mode is set to Off line select On line Cause An error occurred with the machine Action Check the error details Cause The IP address or SMB ne...

Page 456: ...ancel stapling Cause The number of pages to staple exceeds 50 Action A maximum of 50 pages can be stapled Reduce the number of printed pages to 50 or less The 2 sided printing is not available Cause T...

Page 457: ...ion has been selected for Print Mode No Action When image data such as a photo is printed with the high image quality the print speed becomes slow Select Normal for Print Mode The print option setting...

Page 458: ...rect the on hook feature allows you to call through general lines Cause The phone line type is incorrect Action Specify the same line type as the subscribed one Tone 10pps for the machine Cause An err...

Page 459: ...roblem Action Check it to the sender Note Image quality may be affected by a problem of the sender s machine as well as a problem of this machine The phone line has a problem Cause The phone line is n...

Page 460: ...t is not correctly loaded on the sender s machine Action Check it to the sender Note Image quality may be affected by a problem of the sender s machine as well as a problem of this machine The image q...

Page 461: ...in the mailbox Cause The unregistered mailbox is specified on the mailbox selector feature Action When using the mailbox selector feature specify the registered mailbox If the unregistered mailbox is...

Page 462: ...ts In addition the document feeder does not feed documents with tags paper clips or tape Refer to Step 1 Loading Documents P 166 Cause The document guides are in incorrect positions Action Adjust the...

Page 463: ...The scan driver is not installed No Action Install the scan driver Operation halts during scanning Cause The file size is too large Action Lower the resolution and import again Refer to File Format S...

Page 464: ...rt Undelivered If the error code is listed refer to Error Code P 465 Unable to send e mail Cause The mail address is incorrect Action Enter the correct mail address Cause The data size exceeded the ma...

Page 465: ...ge is not the desired size Cause The document glass or the document cover is dirty No Action Clean the document glass or the document cover Refer to Cleaning the Document Cover and Document Glass P 42...

Page 466: ...Resolution P 194 Cause Image is saved with high compression Action Select a lower compression output file format Refer to Image Compression Specifying an Image Compression Ratio When Scanning P 199 Bl...

Page 467: ...ustomer Support Center The contact number is printed on the label or card attached on the machine Errors are classified into the following categories C Copy P Print F Fax S Scan M Mail O Others Error...

Page 468: ...justment Chart properly on the document glass Refer to Executing Calibration P 430 003 780 O Cause Failed to compress the scanned document Remedy Reduce the resolution or the ratio for Reduce Enlarge...

Page 469: ...354 004 358 004 361 004 362 004 371 004 372 O Cause An error occurred with the machine Remedy Turn the machine off on If the machine conditions are not improved by performing the relevant remedy conta...

Page 470: ...O Cause Tray 1 malfunction Remedy Contact our Customer Support Center Any trays other than the Tray 1 can be used 007 271 O Cause Tray 2 malfunction Remedy Contact our Customer Support Center Any tray...

Page 471: ...replace the feed roller for Tray 1 Remedy Contact our Customer Support Center 007 402 O Cause It is time to replace the feed roller for Tray 2 Remedy Contact our Customer Support Center 007 403 O Caus...

Page 472: ...Contact our Customer Support Center 009 457 O Cause It is time to replace the developer cyan Remedy Contact our Customer Support Center 009 458 O Cause It is time to replace the developer magenta Rem...

Page 473: ...n Remedy Turn the machine off and on If the machine conditions are not improved by performing the relevant remedy contact our Customer Support Center 012 254 O Cause Paper output to the Finisher touch...

Page 474: ...Remedy Turn the machine off and on If the machine conditions are not improved by performing the relevant remedy contact our Customer Support Center 016 229 Refer to 016 210 016 231 O Cause Image Expa...

Page 475: ...e CentreWare Internet Services if the SMTP server settings are correct Also check the DNS server settings 016 504 O Cause Unable to resolve the POP3 server name when sending e mail Remedy Check on Cen...

Page 476: ...he machine cannot trust the SSL certificate of the LDAP server Register the root certificate for the LDAP server s SSL certificate to the machine 016 524 O Cause LDAP server SSL authentication error T...

Page 477: ...dy Contact our Customer Support Center 016 574 O Cause When accessing the DNS unable to resolve the host name or the server name of the FTP server during the transfer via FTP of Scan to PC Remedy Chec...

Page 478: ...connection to the FTP server Remedy Take one of the following actions z Check if the specified file name can be used in the save location z Check if enough space is available in the save location 016...

Page 479: ...privilege 016 590 O Cause During the transfer via FTP of Scan to PC unable to save a file after establishing a connection to the FTP server because File Name Conflict is set to Cancel Job Remedy Set F...

Page 480: ...medy For error upon fax or iFax transmission Contact our Customer Support Center For error upon e mail fax iFax reception Take one of the following actions z Register the specified mailbox number and...

Page 481: ...o print with the Sample Print feature because a HDD is unattached or defective Remedy A HDD is required for the Sample Print feature If the HDD is defective contact our Customer Support Center 016 708...

Page 482: ...c Tray switching Off for all paper in the Common Settings 2 ESC P command error Remedy For Cause 1 When printing by automatic tray selection set one of the paper types to a setting other than Automati...

Page 483: ...file is out of allowed range Remedy Change the number of colors resolution for the TIFF file and try again Refer to Layout Adjustment P 194 016 730 O Remedy Check the specified punch position and the...

Page 484: ...e is necessary for some print languages such as PostScript For more information contact our Customer Support Center For Cause 2 Do not use ContentsBridge to print a PDF file For Cause 3 Request the se...

Page 485: ...edy Check with your System Administrator 016 757 O Cause The password is incorrect Remedy Enter the correct password 016 758 O O O O Cause No permissions to use the service Remedy Check with your Audi...

Page 486: ...se Unable to process image conversion due to insufficient hard disk space Remedy Remove unnecessary data from the hard disk to increase free disk space 016 776 O O O Cause An error occurred during ima...

Page 487: ...II characters in System Settings Network Settings Machine E mail Address and Host Name 016 786 O O Cause When using the scanning feature unable to write to the hard disk Remedy Take one of the followi...

Page 488: ...urred due to insufficient hard disk space Remedy Delete unnecessary documents from the machine and from the mailboxes 016 985 O O Cause The e mail size is over the limit Remedy Take one of the followi...

Page 489: ...mation is set 2 Display the user information by selecting Active Directory Users and Computers Server Domains Users from the left side frame of the Active Directory Users and Computers window 3 Right...

Page 490: ...roblem persists check with your network administrator 018 705 O Cause LDAP server protocol error caused by the Address Book operation The server returned RFC2251 Result Message No 5 compare false for...

Page 491: ...dress Book inquiry Remedy Retry after waiting for a while If the problem persists check with your network administrator 018 716 O Cause LDAP server protocol error caused by the Address Book operation...

Page 492: ...the Address Book operation The server returned RFC2251 Result Message No 34 invalid DN syntax for Address Book inquiry Remedy The LDAP server has a Name problem Check the user name and password to can...

Page 493: ...service has a problem Retry after waiting for a while If the problem persists check with your network administrator 018 753 O Cause LDAP server protocol error caused by the Address Book operation The...

Page 494: ...Book operation The server returned RFC2251 Result Message No 70 results too large for Address Book inquiry Remedy Change the search conditions start position to narrow the range of search area and tr...

Page 495: ...eturned RFC2251 Result Message No 86 unknown authentication method for Address Book inquiry Remedy Have the network administrator check the LDAP server status 018 787 O Cause LDAP server protocol erro...

Page 496: ...turned RFC2251 Result Message No 95 results remaining for Address Book inquiry Remedy Have the network administrator check the LDAP server status 018 796 O Cause LDAP server protocol error caused by t...

Page 497: ...e s processing capability Remedy Operate Address Book after a while If the number of inquiries that Address Book needs to process is only one the machine s software may be defective Contact our Custom...

Page 498: ...port 138 UDP port 139 TCP z Check if the computer is running as an SMB server correctly To do that take the following actions Check if the file sharing service for the Microsoft Network is activated C...

Page 499: ...transfer via SMB of Scan to PC unable to obtain the file name or folder name Remedy Check the access privilege to the SMB server 027 521 O Cause During the transfer via SMB of Scan to PC the suffix o...

Page 500: ...ing reasons z The file does not exist z The directory is not empty z The specified directory name does not exist Remedy If any lock directory LCK exists in the forwarding destination manually delete i...

Page 501: ...d domain name Remedy If the error occurred during SMB authentication Check with the network administrator for the domain name then re configure correctly Also check if the domain name set on the machi...

Page 502: ...been established via a network For example check the following points z Network cable connection z TCP IP settings z Connection via Port 137 UDP Port 138 UDP Port 139 TCP 027 565 O Cause SMB protocol...

Page 503: ...er 027 599 O O Cause SMB protocol error Remedy Try again If the problem persists contact our Customer Support Center 027 706 O Cause Unable to find the S MIME certificate linked to the mail address wh...

Page 504: ...er of an application interface destination Remedy Check the DNS server address Or check whether or not the computer that the application ApeosWare Flow Service is installed on has been registered on t...

Page 505: ...O O Cause Unable to store job template due to insufficient hard disk space Remedy Remove unnecessary data from the hard disk to increase free disk space 027 743 O O Cause The specified job template p...

Page 506: ...the system administrator mode then select System Settings System Settings Common Settings Machine Clock Timers On Demand Print Duration then specify the larger value or 0 Note When executing an on de...

Page 507: ...17 O Cause The mailbox password specified from the sender s machine is incorrect Or the machine password is incorrect Remedy Notify the correct password to the sender s machine 033 718 O Cause Fax or...

Page 508: ...ocessing of the received fax document was interrupted by a manual print operation No operation is necessary 033 733 O Cause An error occurred during fax transmission Remedy Turn the machine off and on...

Page 509: ...e did not function properly When printing different types of documents such as print scan or fax from a mailbox if one of those documents is a fax document none of the other documents will be printed...

Page 510: ...to Remote Relay Broadcast Performing Relay Broadcast to Remote Locations P 156 034 512 O Cause An infinite loop was detected on the remote relay broadcast Remedy Check the abbreviated number of the re...

Page 511: ...one cable connection and send the fax again If the machine conditions are not improved by performing the relevant remedy contact our Customer Support Center 034 707 034 708 034 709 034 710 034 711 034...

Page 512: ...does not respond Remedy Check the phone number and try again If the problem persists refer to 034 729 034 754 O Cause The destination machine does not respond Remedy Check if the destination machine i...

Page 513: ...the settings and the phone number and send the fax again If the problem persists refer to 034 729 034 784 O Cause Unable to communicate due to an incorrect phone number Remedy Check the phone number a...

Page 514: ...ures 035 705 035 706 O Cause The destination machine may have a problem Remedy Call the destination to check the condition of the machine and try again 035 707 O Cause The received document has an inc...

Page 515: ...726 O Cause Communication error Remedy For sending error check the destination phone number check also if the destination machine has the feature you specified and then try again For receiving error a...

Page 516: ...the recipient if the telephone line and telephone switchboard for the destination machine are defective 035 750 O Cause The communication was interrupted by a power off operation or with the Reset bu...

Page 517: ...ssion Remedy Check the settings and the phone number and send the fax again If the machine conditions are not improved by performing the relevant remedy contact our Customer Support Center Error Code...

Page 518: ...036 709 036 710 036 711 036 712 036 713 036 714 036 715 036 716 036 717 036 718 O Cause An error occurred during fax transmission Remedy Check the settings and the phone number and send the fax again...

Page 519: ...036 739 036 740 036 741 036 742 036 743 036 744 036 745 036 746 036 747 036 748 036 749 036 750 036 751 036 752 036 753 036 754 036 755 036 756 036 757 036 758 036 759 036 760 O Cause An error occurre...

Page 520: ...r occurred during fax transmission Remedy Check the settings and the phone number and send the fax again If the machine conditions are not improved by performing the relevant remedy contact our Custom...

Page 521: ...emedy Close the document cover and turn the machine off and on If the problem persists contact our Customer Support Center 062 790 O Cause The scanned document is copy protected Remedy Check documents...

Page 522: ...GL 2 auto layout memory 116 713 O Cause Job was divided and printed due to insufficient disk space Remedy Remove unnecessary data from the hard disk to increase free disk space 116 714 O Cause An HP G...

Page 523: ...e sets of the document are not stapled Remedy For Cause 1 Manually staple the first set of the document Or do not cancel printing a document that is received using the Fax to Mailbox or iFax to Mailbo...

Page 524: ...O Cause The document exceeded the maximum number of pages that can be stapled Remedy Reduce the number of pages or cancel the stapling setting then try to print again 133 210 133 211 133 212 133 213...

Page 525: ...lecting System Settings Fax Mode Settings Fax Control Receiving Paper Size 1 Select Receiving Paper Size Tray Mode to add the tray to be used for printing the received fax documents 2 Set up so that s...

Page 526: ...ord the displayed contents for xxx yyy Switch off the machine immediately wait for the touch screen to go dark and contact our Customer Support Center Completed with an error xxx yyy O O O O O O Cause...

Page 527: ...es how to clear paper jams at the following locations Refer to each section Paper Jams at the Upper left Side of the Machine 526 Paper Jams at the Left center Section of the Machine 527 Paper Jams at...

Page 528: ...touch the transfer belt the image quality may degrade and the belt may be damaged and need to be replaced 1 Lift up the release lever to gently open the upper left side cover When the side tray optio...

Page 529: ...p the Tray 5 Bypass Paper Jams at the Left center Section of the Machine The following describes how to clear paper jams inside the left center side cover of the machine 1 Lift up the release lever to...

Page 530: ...describes how to clear paper jams in the Trays 1 to 4 For details on how to clear paper jams in the Trays 3 and 4 for ApeosPort II C4300 or DocuCentre II C4300 Tandem Tray model refer to Paper Jams in...

Page 531: ...This may cause machine malfunction Identify where the paper jam occurred first 2 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Push the tray in...

Page 532: ...eets of paper are loaded remove all the sheets from the tray Note If paper is torn check for any torn pieces of paper inside the machine 2 Fan the paper you removed making sure that all four corners a...

Page 533: ...ay 5 Bypass Paper Jams in the B Finisher The following describes how to clear paper jams in the optional B Finisher Paper Jams under the Top Cover of the B Finisher 531 Paper Jams in the Finisher Tran...

Page 534: ...e the machine 4 Close the top cover Paper Jams in the Finisher Transport 1 Move the Finisher to the right 2 Open the top cover of the finisher transport 3 Remove the jammed paper Note If paper is torn...

Page 535: ...er with Booklet Maker This section explains how to remove jammed paper from the C Finisher with Booklet Maker Use the same procedures for the C Finisher Paper Jams in the Center Tray 534 Paper Jams in...

Page 536: ...ove the paper in the right direction 2 Open the top cover of the finisher transport and then close it Paper Jams in the Finisher Transport 1 Open the top cover of the finisher transport 2 Remove the j...

Page 537: ...t tray gently pull out the paper to remove 2 Open the front cover of the finisher 3 Move the lever 2a to the right 4 Remove the jammed paper 5 Return the lever 2a to its original position 6 Close the...

Page 538: ...e paper to remove 2 Open the front cover of the finisher 3 Move the lever 2a to the right 4 Turn the wheel 2c in the direction of the arrow to eject the jammed paper 5 Gently remove the paper 6 Return...

Page 539: ...ve the jammed paper 3 Return the lever 2b to its original position 4 Close the front cover of the finisher Note A message will be displayed and the machine will not operate unless the front cover is c...

Page 540: ...ve the paper 5 Return the lever 2b to its original position 6 Close the front cover of the finisher Note A message will be displayed and the machine will not operate unless the front cover is complete...

Page 541: ...hine will not operate unless the front cover is completely closed Paper Jams at 5 in the Finisher 1 Open the finisher s exit cover 5 upward 2 Gently remove the jammed paper to the right 3 Return the e...

Page 542: ...al position 5 Close the front cover of the finisher Note A message will be displayed and the machine will not operate unless the front cover is completely closed Paper Jams at 4b in the Finisher For C...

Page 543: ...ion 7 Return the lever 4b to its original position 8 Close the front cover of the finisher Note A message will be displayed and the machine will not operate unless the front cover is completely closed...

Page 544: ...m Solving 542 Problem Solving 15 3 Remove the jammed paper 4 Close the front cover of the finisher Note A message will be displayed and the machine will not operate unless the front cover is completel...

Page 545: ...feeder remove the document 3 If the displayed message instructs you to turn the wheel turn the green wheel to eject the document upward Important If the document is caught do not pull it out forcibly...

Page 546: ...not torn wrinkled or folded and load the document again following the instructions displayed on the touch screen Note After removing the jammed document reload the entire document including the pages...

Page 547: ...re not stapled or staples are bent Contact our Customer Support Center if the problem persists after you have tried the following solutions If copies are stapled as shown in the figures below contact...

Page 548: ...sure that the machine has stopped and open the front cover of the finisher 2 Grip the lever as shown in the figure to pull out the staple cartridge to the right towards you 3 Move up the staple cartri...

Page 549: ...taple cartridge until you hear it click into place 8 Return the staple cartridge to its original position and pull the lever down until you hear it click into place 9 Close the front cover of the fini...

Page 550: ...edure for the C Finisher 1 Make sure that the machine has stopped and open the front cover of the finisher 2 Grip the lever R1 of the staple cartridge holder and pull out the holder to the right towar...

Page 551: ...te unless the front cover is completely closed If the staples cannot be removed after carrying out the above procedures contact our Customer Support Center Staple Jams in the Booklet Staple Cartridge...

Page 552: ...let staple cartridge to return the cartridge to its original position and gently push the cartridge until you hear it click into place 6 Return the unit to its original position 7 Close the front cove...

Page 553: ...optional components and printer emulation languages z Specifications 552 z Printable Area 563 z ESC P Emulation 564 z PDF Direct Print 579 z PCL Emulation 581 z HP GL2 Emulation 584 z Optional Compon...

Page 554: ...for both sheets and books Copy sheet size Trays 1 4 Maximum A3 297 420 mm 11 17 279 432mm Minimum A5 148 210 mm Bypass tray Maximum 12 6 17 7 320 449 6 mm 12 18 304 8 457 2mm Minimum postcards 100 14...

Page 555: ...olor or Single Color Monochrome 7 9 seconds Color 7 5 seconds DocuCentre II C4300 z For A4 monochrome priority mode the default for the Color Mode is Black or No Default Monochrome 4 8 seconds without...

Page 556: ...8 6 seconds without hard disk 10 4 seconds with hard disk ApeosPort II C3300 C2200 DocuCentre II C3300 C2200 z For A4 monochrome priority mode the default for the Color Mode is Black or No Default Mo...

Page 557: ...sheets minute A3 21 sheets minute 17 sheets minute z Paper Tray 5 Continuous 2 sided copy same magnification Monochrome Color B5 A4 34 pages minute 26 pages minute B5 A4 19 pages minute 15 pages minu...

Page 558: ...s minute B4 15 sheets minute 13 sheets minute A3 15 sheets minute 13 sheets minute z Paper Tray 5 Continuous 2 sided copy same magnification Monochrome Color B5 A4 17 pages minute 15 pages minute B5 A...

Page 559: ...metimes displayed and printing is discontinued for 30 seconds or more when one sheet of paper A5 in size or smaller has been printed Resolution Output resolution Standard Fine 600 600dpi 23 6 23 6 dot...

Page 560: ...00 200dpi 23 6 23 6 15 7 15 7 11 8 11 8 7 9 7 9 dots mm Scan gradation 10 bit input 8 bit output for each RGB color Scanning speed Monochrome 50 sheets minute For ITU T No 1 Chart A4 300dpi Scan to Ma...

Page 561: ...MMR DocuWorks documents PDF Gray scale full color TIFF Compression type JPEG JPEG DocuWorks documents PDF high compressed DocuWorks documents 1 high compressed PDF 1 Send as E mail Supported protocol...

Page 562: ...re Output format Format TIFF FX Compression method MH MMR JBIG Profile TIFF S TIFF F TIFF J Supported protocols Transmission SMTP Reception SMTP POP3 Document feeder type DADF Document size type Maxim...

Page 563: ...20g m2 Finisher tray Maximum 12 18 Minimum B5 64 220g m2 Tray capacity Output tray A4 500 sheets Finisher tray A4 3 000 sheets B4 or larger 1 500 sheets Mixed stack 300 sheets Larger size paper is sta...

Page 564: ...nter binding 5 sheets center folding Paper size Maximum A3 11 17 Minimum A4 8 5 11 Paper type 64 90g m2 Important When using Xerox P paper Dimensions Weight Width 870 0 Depth 660 0 Height 995 0mm 90kg...

Page 565: ...nguage Extended Printable Area With the extended printable area setting the printable area can be extended to 302 476 6 mm at a maximum The un printable area however may vary depending on the size of...

Page 566: ...ation Different host interfaces support different printer languages The host interfaces that support printer languages are as follows z Parallel port z NetWare port z lpd port z SMB port z IPP port z...

Page 567: ...user defined characters and other user defined data can be set on the control panel This value is retained after the machine is switched off User defined characters are registered as bitmap fonts and...

Page 568: ...output A form to be overprinted can be specified on the control panel Barcodes In the ESC P mode you can use barcodes The barcodes that can be used are as follows z JAN code z CODE39 z CODABAR z Indus...

Page 569: ...inuous form paper 15 x 12 103 Continuous form paper 15 x 11 3 A3 4 A4 5 A5 14 B4 15 B5 21 8 5 x 14 22 8 5 x 13 23 8 5 x 11 24 11 x 17 0 Postcard The number of characters printed is 80 characters 72 ro...

Page 570: ...d and will be printed in a scale of 100 When 2 Up is selected the machine automatically calculates the magnification based on Original Size and 1 2 of Paper Size Setting Item Item Number Value Paper p...

Page 571: ...original including the area outside of the printable area to fit to the printable area of the output paper 17 Variable vertical magnification Sets the magnification for the vertical or horizontal dir...

Page 572: ...0 Default Off 1 On Note Even when Off is selected blank pages will be printed if they are spaces created with user defined characters or images in white color If Off is selected and if 2 Up or 2 side...

Page 573: ...ets the action to be performed when a CR command is received 0 Default Carriage return 1 Carriage return and linefeed Position adjustment 15 Vertical position adjustment Adjusts the printing position...

Page 574: ...the stapling position 0 Default Off 1 Top left 2 Top Double 3 Top Right 4 Left Double 5 Right Double 6 Bottom Left 7 Bottom Double 8 Bottom Right Bypass Tray Wait User 67 Sets whether to suspend the p...

Page 575: ...rt edge 164 116 81 143 100 156 120 120 120 53 11 x 17 Long edge 97 68 48 84 59 100 82 76 64 100 Short edge 106 74 51 92 64 100 77 77 77 100 8 5 x 14 Long edge 119 83 58 102 72 122 100 93 78 100 Short...

Page 576: ...83 83 83 100 Short edge 116 80 55 100 69 120 98 90 76 100 11 x 17 Long edge 68 48 100 59 100 64 49 49 49 100 Short edge 74 51 100 64 100 77 62 58 48 100 8 5 x 14 Long edge 83 58 100 72 50 78 60 60 60...

Page 577: ...158 110 76 136 95 149 114 114 114 50 11 x 17 Long edge 95 67 47 82 57 98 80 74 63 100 Short edge 103 72 50 89 62 97 74 74 74 100 8 5 x 14 Long edge 116 81 57 100 70 119 98 90 76 100 Short edge 133 93...

Page 578: ...54 97 67 105 81 81 81 100 Short edge 110 76 53 95 65 114 93 86 72 100 11 x 17 Long edge 67 47 100 57 100 63 48 48 48 100 Short edge 72 50 100 62 100 74 60 56 47 100 8 5 x 14 Long edge 81 47 100 70 49...

Page 579: ...nding on the hardware configuration Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 92 161 63 B4 97 78 139 53 A4 79 63 113 42 B5 68 53 97 35 A5 54 42 79 27 Postcard 35 30 54 19...

Page 580: ...Continuous Form Mode Note The values are based on 10 cpi character pitch and 6 lpi line pitch Paper Size Portrait Landscape Characters Lines Characters Lines A3 116 99 165 70 B4 101 85 143 60 A4 82 7...

Page 581: ...ovided on the driver CD kit CD ROM z Output Quantity z Layout z 2 Sided Printing z Paper Size z Print Mode z Output Color z Collate z Print Processing Mode Setting Item Item Number Value Output Quanti...

Page 582: ...is fixed at A4 The 4 up setting prints four pages on each sheet of paper When 4 Up is selected the paper size is fixed at A4 Paper Size 406 Set the size of the paper to be printed 0 Default Auto 1 A4...

Page 583: ...A4 5 A5 14 B4 15 B5 21 8 5 14 22 8 5 13 23 Default 8 5 11 24 11 17 30 8K Sets the default paper size when the machine is set to select the paper size automatically Only available when Paper Tray is se...

Page 584: ...Arial Bold 38 Arial Bold Italic 39 Times New 40 Times New Italic 41 Times New Bold 42 Times New Bold Italic 43 Symbol 44 Wingdings 45 Line Printer 46 Times Roman 47 Times Italic 48 Times Bold 49 Time...

Page 585: ...0 represents 1 point Font Pitch 210 600 2400 Default 1000 Specifies the pitch size of a font The value of 100 represents the pitch size of 1 Form Line 211 5 128 Default 64 or 60 Specifies the number o...

Page 586: ...is specified the document size is determined based on the Scaling Mode setting the item number 160 Paper Size 102 99 Auto 101 Default A Size 3 A3 4 A4 5 A5 14 B4 15 B5 Sets the paper size to be printe...

Page 587: ...nting None Prints one side Head to Head Place the paper as in the Paper Orientation and it prints both sides so that the orientation of the up sides are aligned for each page when the left side is clo...

Page 588: ...ere is received drawing is terminated and the paper is ejected Off Does not process as an eject command On Processes as an eject command ON is set as the default for SPO only Scaling 159 0 OFF 1 Defau...

Page 589: ...ates plotted using the drawing command and the maximum size of characters and line width specified in the page are used to calculate the rectangular area Paper Margin 162 0 to 99 Default 0 0 99 mm Set...

Page 590: ...area that allows actual printing is within the printable area The hard clip area can be set either via HP GL emulation mode settings or by the specified hard clip command 1 The following coordinate va...

Page 591: ...in Width Height Bottom left X Bottom Left Y Long Side Short Side Top right X Top right Y XR YU A3 119052 84168 1260 1260 116532 81648 117792 82908 1260 1260 A4 84168 59508 1260 1260 81648 56988 82908...

Page 592: ...0 1260 81648 116532 82908 117792 1260 1260 A4 59508 84168 1260 1260 56988 81648 58248 82908 1260 1260 A5 41940 59508 1260 1260 39420 56988 40680 58248 1260 1260 B4 72828 103176 1260 1260 70308 100656...

Page 593: ...thod for obtaining the active coordinate area using the area determining mode The default value is AUTO z Set the paper margin using Paper Margin The default value is 0 mm z Set the Scaling Mode The d...

Page 594: ...ned by Adapted Paper Margin Set the range from 0 to 99 mm The default value is 0 mm To get the active coordinate area subtract the area set in paper margins from the ACA obtained in the area determina...

Page 595: ...to the ACA obtained in 1 3 Subtract the value set in paper margins from the ACA obtained in 2 4 The ACA obtained in the process up to 3 will be the document size Ex If the following data is entered wh...

Page 596: ...ng the user to load paper If the Scaling Mode Setting is Paper Size If the paper size and the document size are the same select paper that is the same size as the document If the document size is larg...

Page 597: ...he advanced hard clip area for each paper size and the minimum scaling factor is 22 5 7 Restrictions When Plotting under Auto Layout If the Printer is Equipped with Hard Disk s When Auto Layout is use...

Page 598: ...binations of Each Function The following are examples showing the print results that can be achieved by combining various functions Document Auto Coordinate Origin 0 Degrees Scaling Mode Paper Size Sc...

Page 599: ...Appendix 16 Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling OFF Print Area Active Coordinate Area determined by Paper Size Print Area Active Coordinate Area dete...

Page 600: ...use the machine as a PostScript printer Also enables printing from Macintosh USB 2 0 Expansion Kit Allows you to use USB 2 0 on the machine Parallel port Allows you to use the parallel port Annotatio...

Page 601: ...erminated Options z To use the Secure Print Private Charge Print Sample Print or Delayed Print feature the optional HDD needs to be installed z To use the Print to Mailbox feature the optional Simple...

Page 602: ...ach job In such cases set Receive Buffer to Off S MIME Untrusted E mail Reception When No has been selected for Receive Untrusted E mail or Receive Untrusted iFax under PKI Public Key Settings J S MIM...

Page 603: ...Poling Required O Incoming Fax Print Required 4 O Printing of a document in the Public Mailbox Job Status Stored Document on the control panel Required O Direct Fax Direct Fax transmission Not requir...

Page 604: ...een iFax is sent in A4 even if a size larger than A4 is specified For information on iFax profiles refer to iFax Profile Specifying iFax Profiles P 146 iFax Profiles z When specifying an iFax profile...

Page 605: ...ct our Customer Support Center for further information Restrictions on the E mail Server Depending on the system environment such as the restrictions on your e mail server large e mail may not be deli...

Page 606: ...ine for POP receiving Shearing an e mail account with other users may cause troubles z Make sure to set size limitation for sending e mail The applicable e mail size may vary depending on the ISP used...

Page 607: ...se When access is restricted by MAC address registration to the DHCP server may be required Settings from the control panel Before using mail scanning set the maximum data size for sending E mail on t...

Page 608: ...the Power Saver button to switch out of the Power Saver mode 2 Specify the call destination z The call destination can be specified using the numeric keypad address numbers or one touch buttons The a...

Page 609: ...call destination can be specified using the numeric keypad address numbers or one touch buttons The address book cannot be used z The call destination can be specified also with the keyboard displayed...

Page 610: ...ettings J Fax Defaults J Send Header J Off For more information refer to Send Header P 314 To change the dialing method tone dialing pulse dialing Log In Out J Enter the user ID J System Settings J Sy...

Page 611: ...J J Common Settings J Audio Tones J Ringing Volume For more information refer to Ringing Volume P 275 To change the number of rings Log In Out J Enter the user ID J System Settings J System Settings...

Page 612: ...s IP address Machine Status J Billing Meter Print Report J Print Report List J J Copy Mode Settings J Settings List Common Items Copy Mode Settings will be Print Mode Settings Fax Mode Settings or Sca...

Page 613: ...tem Settings J System Settings J J Common Settings J Screen Button Settings J Custom Button 1 to Custom Button 3 For more information refer to Custom Buttons 1 to 3 P 276 To check the completion of a...

Page 614: ...16 Appendix 612 Appendix 16...

Page 615: ...17 Glossary This chapter contains a list of terms used in this guide z Glossary 614...

Page 616: ...right pages of an unfolded document onto two separate sheets of paper Border Limit Page split threshold value One more sheet is used when the length of the transmitted document exceeds the length of p...

Page 617: ...of dots printed in one inch Used as a unit to describe resolution ECM Error Correction Mode A type of G3 transmission ECM transmission sends the document image data in segments and retransmits segmen...

Page 618: ...network that combine miscellaneous networks Internet Fax iFax Unlike a regular fax machine Internet Fax uses corporate networks or the Internet to send or receive e mail TIFF attachments Job Offset T...

Page 619: ...wer Saver button lights Sleep Mode Almost all of the device is in standby mode power consumption uses the least power Print Page Buffer A location where print data is rendered Printable Area The actua...

Page 620: ...nt Separator A blank colored or copied paper inserted between sections or topics in a set of documents Side Tray A feature that outputs copies to the side tray with the copied face up SMTP Simple Mail...

Page 621: ...tem Settings 275 All Feature Access Settings 347 All Services System Settings 276 All Services button 42 Allocate Memory System Settings 303 allowing different sizes of original to be loaded by defaul...

Page 622: ...cast iFax Profile System Settings 321 Broadcast Report 385 Broadcast Send 114 121 152 156 Broadcast Multi Poll Report System Settings 284 Build Job 98 Build Job Separators Tray System Settings 297 bui...

Page 623: ...Settings 274 Copy Mode Settings 379 Copy Mode Settings System Settings 292 Copy Output 79 Copy Output Separators Tray System Settings 296 Copy Output System Settings 295 copy paper 552 copy paper siz...

Page 624: ...et Area Color System Settings 294 Dual Color Source Color System Settings 293 duplex module cover 29 E Edge Erase 74 197 Edge Erase Left Right Edges System Settings 295 310 318 Edge Erase Top Bottom E...

Page 625: ...rmark Copy Job System Settings 280 Force Watermark Mailbox Print System Settings 280 Forwarding Specification 182 Free 196 From 178 front cover 28 33 34 fuser 30 G G3 135 G3 Line 1 2 4 Dial Type Syste...

Page 626: ...Job in Memory indicator 41 433 Job Status 354 Job Status button 41 Job Status Activity Report 378 Job Template List 381 Job Type on Job Status Screen System Settings 276 jobs that can be managed for...

Page 627: ...nual Send 151 Manual Send System Settings 316 Max No of Pages for Split Send System Settings 324 Maximum Address Entries System Settings 323 maximum continuous copy run 556 Maximum E mail Size System...

Page 628: ...ings 296 page description language 557 Page Number Position Side 2 System Settings 299 Page Number Style System Settings 296 paper capacity 560 paper feed capacity 562 paper feed method capacity 556 p...

Page 629: ...cuments 364 printing documents stored in the public mailbox 365 printing iFax 117 printing multiple copies at the remote machine 141 printing sample print documents 363 printing secure print documents...

Page 630: ...tion System Settings 294 311 Save Cancelled Faxes System Settings 316 Save in System Settings 339 Save Undelivered Faxes System Settings 316 Saved Faxes Auto Delete System Settings 316 saving the scan...

Page 631: ...5 software version 372 Source Color 62 space requirements 557 562 special media 245 specifying a scanning ratio 198 specifying a scanning resolution 194 specifying a scanning size 196 specifying an im...

Page 632: ...t System Settings 280 Thumbnail Outgoing E mail System Settings 309 Thumbnail Scan to PC 309 TIFF 187 TIFF Format System Settings 312 TIFF Logical Printers List 379 TIFF Settings List 379 TIFF F 146 T...

Page 633: ...1 1 interface connector 29 USB 2 0 interface connector 29 User Account Billing Meter 377 User Details Setup System Settings 347 User ID System Settings 344 User ID Characters System Settings 347 User...

Page 634: ......

Page 635: ...osPort II C4300 C3300 C2200 DocuCentre II C4300 C3300 C2200 User Guide Manual Group DE3495E2 1 Edition 1 Human Interface Design Development May 2006 Fuji Xerox Co Ltd Copyright 2006 by Fuji Xerox Co L...

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