15 Problem Solving
436
Problem Solving
15
Troubleshooting
This section describes troubles that may occur with the machine and their solutions.
Follow the troubleshooting procedure below to solve the problems.
The machine is not powered on.
Cause Is the <Reset> button or power switch off on the machine?
No
Yes
Action Turn the <Reset> button and power switch on.
Refer to "Power On / Off" (P.35).
No
Cause Is the power cord plugged into the power outlet?
Action Turn the power switch off, and then firmly plug the power
cord into the connector and power outlet. Then turn the
power switch on.
Refer to "Power On / Off" (P.35).
No
Cause Is the power cord disconnected from the machine or the rear
of the rack?
Action Turn the power switch off, and then firmly plug the power
cord into the connector and power outlet. Then turn the
power switch on.
Refer to "Power On / Off" (P.35).
No
Cause Does the AC outlet supply power properly?
Action Connect another appliance to the outlet to verify the power
supply.
The touch screen is too dark.
Cause Is the <Power Saver> button on?
No
Yes
Action The machine is in the Power Saver mode. Press the <Power
Saver> button on the control panel to exit the Power Saver
mode.
Refer to "Power Saver mode" (P.38).
No
Cause Is the screen contrast low?
Action Adjust the screen contrast by using the contrast adjustment
dial or the <Screen Contrast> button on the control panel.
Refer to "Control Panel" (P.41).
A message is displayed.
Cause Has a paper or document jam occurred?
No
Yes
Action For information on paper jams, refer to "Paper Jams"
(P.525).
For information on document jams, refer to "Document
Jams" (P.543).
No
Cause Is an error code displayed?
Action Refer to "Error Code" (P.465).
The machine does not work
properly.
Yes
Action Refer to "Machine Trouble" (P.438).
No
The image quality is poor.
Summary of Contents for ApeosPort-II C3300
Page 1: ...ApeosPort II C4300 C3300 C2200 DocuCentre II C4300 C3300 C2200 User Guide...
Page 14: ...12 Copy Settings 610 Common Settings 610 17 Glossary 613 Glossary 614 Index 619...
Page 48: ...2 Product Overview 46 Product Overview 2...
Page 106: ...3 Copy 104 Copy 3...
Page 436: ...14 Maintenance 434 Maintenance 14...
Page 614: ...16 Appendix 612 Appendix 16...
Page 615: ...17 Glossary This chapter contains a list of terms used in this guide z Glossary 614...
Page 634: ......