Section 4 Service, Configuration & Testing
21
FT205EV Wind Sensors
– User Manual
using the same method as described above. When washing the sensor care must be taken to avoid water ingress
to the connector at the base of the sensor or into attached permeable systems.
Do not use cleaning chemicals to clean the sensor. If washing a nearby item protect the sensor with a suitable
cover. Ensure the cover is removed before re-enabling the wind data survey.
4.2 Fault Finding & Troubleshooting
To determine whether a sensor has a fault carry out the following steps:
•
Follow the inspection procedure above to identify signs of physical damage.
•
Remove any objects or insects lining the cavity or blocking the airflow.
•
Reset the sensor (RSU command or power-cycle).
If there are signs of physical damage and/or the sensor is failing to communicate properly, it should be replaced.
Sensors may be returned to FT Technologies for further analysis if required (see Section 4.3).
Warning
– The sensor contains no user serviceable components. Do not attempt
disassembly as damage may result and product warranties will be invalidated.
During extreme weather conditions there may be periods where data is temporarily unavailable. However there
are ways to mitigate against these affects. The following steps should be taken to ensure the highest levels of
data availability from the sensor:
•
Check that the wind sensor data and status flag errors are being processed as per the advice in Sections
6.4.29 and 6.4.30.
•
Ensure that any installed surge and EMI protection (see Section 3) is in good condition and any cable
shielding is terminated at both ends. All mating surfaces must be free of paint and corrosion.
•
Check that the measurement cavity is in a satisfactory condition and no debris is present. Debris can be
blown out or washed out with distilled water spray. Do not use mechanical tools to remove debris
Please contact FT Technologies for further information and advice if required.
4.3 Returns
If a sensor appears to be faulty, compile a detailed fault description for each sensor, then contact FT Technologies
to request a Returns Materials Authorisation (RMA) form. Please complete the form and return as instructed.
Returns cannot be accepted without prior approval via this authorisation form.
Units damaged by lightning or disassembled by the customer cannot typically be repaired, however an inspection
fee may still apply.
