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2. Faulty Shut Off 
Valve 
 
3. Still Filling 
 
4. Low 
Pressure/Blockage 

are sitting in just the right spot, they can lock the valve in 
place. Try tilting the system from side to side, back & forth to 
shift the air pockets. You can also tap on the 4-way shut off 
valve (the cube shape fitting on the back) to try and clear the 
air pocket. If this fails, turn the water off, bleed out the 
pressure then turn the incoming water back on to try and clear 
it. 
2. If it is not an air lock, there may be something wrong with 
the shut off valve. These parts are warranted for 2 years from 
date of purchase. Outside this time, it is recommended to 
replace them. 
3. Ensure that you have allowed the system enough time to 
replenish the tank. Check with other household members to 
see if someone recently drew water from the unit. 
4. Low pressure can cause the water to continuously run to 
waste without producing filtered water. Ensure your feed water 
pressure is > 50psi. Your pre-filters may also be blocked. 

TDS is higher 
than expected 
from membrane. 

1. Rejection Rate 
Calculation 
 
 
 
 
 
 
2. Incoming 
pressure below 
optimal 

1. The rejection rate of these systems when working under 
optimal conditions should be 95 – 98%. So, if your TDS was 
200ppm the final TDS off the membrane should be around 5 – 
10. This can fluctuate due to several factors but mostly due to 
inlet pressure. Note that as the EC/TDS of the water reduces, 
so does the accuracy of most TDS/EC monitors and meters. 
Also, rejection rate will also be lower if your incoming TDS is 
already (for example <50 TDS) 
2. As mentioned online and in the manual, the optimal working 
pressure for this system is >70psi (500 kPa). At 70psi or above 
you will achieve the best rejection rate. If your water pressure 
is lower, you can expect the TDS of the membrane water to 
increase due to the reduced osmotic pressure 
 

 

Additional Extras 

I. Water Hammer Arrester 

Sioux Chief shock arresters are designed for use in hydraulic hammer arresting 
applications. They are built to reduce or eliminate hydraulic shock, otherwise 
known as water hammer. They do this by absorbing pressure surges within water 
or other fluids that are suddenly stopped or forced in other directions by fast closing 
valves. Sioux Chief shock arresters are best used at the point of shock and should 
be installed as close to the valve or piping where the shock originates from. Sioux 
Chief shock arresters are designed with the latest diaphragm technology. A high-
grade diaphragm is sealed inside the vessel creating a barrier between fluid and air 
chambers. The air chamber acts as a cushion which compresses when system 
pressure suddenly increases or surges as a result of hydraulic shock. 

The water hammer arrestor is installed either at your washing machine or your 
dishwasher inlet. 

Summary of Contents for H1-EQ5AN

Page 1: ...onnection 3 II Drain Clamp 3 III Drilling Faucet Hole Stainless Steel Sink 3 IV Mounting the Faucet 3 4 V Storage Tank Assembly 4 Connecting the RO System 4 I Fittings 4 II Tubing 4 System Start Up Operation 5 I Plumber Commissioning Steps 5 II Client to Complete Commissioning 5 III Automatic Shut off 6 IV Turning the System On Off 6 Maintenance 6 I Replacement Parts 6 II Replacement Cartridges 6 ...

Page 2: ...rease If you are not able to supply 500 kPa to the system it is suggested to purchase the H1 302BN system and select the booster pump option III Before You Begin Installation All components that come pre assembled will need to be thoroughly checked before installation Due to transit fittings and other components may be loosened or unseated ensure fittings tubing and filters are inspected before co...

Page 3: ...nly 2 Unscrew the clamp and wrap it around the pipe loosely screw it back up leaving enough slack so you can position the hole with the outlet of the clamp 3 Tighten the clamp to create a seal III Drilling Faucet Hole Stainless Steel Sink 1 Drilling through a stainless steel sink can be achieved by marking the location with a centre punch and drilling a 3 16 Pilot Hole When drilling through stainl...

Page 4: ...ittings On the back of the unit you will find the connection points If required there are 4x Stem elbow fittings you can install into these ports to provide better angle for tubing installation II Tubing It is best to allow enough excess tubing to be able to easily move the system out from the cupboard when maintenance is required Measure a length of white tubing Inlet Tubing to be installed betwe...

Page 5: ...his should trigger the systems automatic shut off within 1 minute Water should stop flowing If the water does not shut off within 60 seconds it could be due to an air lock in the shut off valve which is common for new installs 7 Open the tank valve so the tank can begin filling The tank will take up to 2 hours to fill depending on several factors II Client to Complete Commissioning Note for Plumbe...

Page 6: ... when you replace the filters you are essentially replacing both the housing and the filter Due to this you essentially have a new system every time you replace filters The only remaining parts are the fittings and tubing which are replaced periodically as stated above Cartridges have a varying life span but generally can be replaced under the following guidelines under normal working conditions S...

Page 7: ...there are no obstructions to the water flow 2 Disconnect the tube between the membrane and pre filters and run water at full pressure to see if water comes out of the filter If the water does not come out or is very weak pressure the filter may need to be changed 3 Reverse Osmosis required 50psi Minimum to operate 70psi is ideal If you have lower than 50psi pressure this unit may not be suitable f...

Page 8: ...ters will naturally increase the TDS of the water especially when new If you have low TDS water already it is possible for the TDS level out of the alkaline filter to be higher than your inlet water This is because you are adding minerals back into the water therefore increasing the TDS and alkalinity 3 If the filters have not been changed as per the recommendations it is likely that the increased...

Page 9: ...ctuate due to several factors but mostly due to inlet pressure Note that as the EC TDS of the water reduces so does the accuracy of most TDS EC monitors and meters Also rejection rate will also be lower if your incoming TDS is already for example 50 TDS 2 As mentioned online and in the manual the optimal working pressure for this system is 70psi 500 kPa At 70psi or above you will achieve the best ...

Page 10: ...s been absorbed the lever will snap shut stopping the inlet water flow and saving any possible water damage Best results when Plastic outer cover REMOVED The Shut off valve should be connected between the FWV and the Filter System inlet This system is certified to WaterMark Standards AS NZS 3497 Under Certificate number 022780 WaterMark certification is the level of certification required by law f...

Page 11: ...e contact them to facilitate the warranty on your behalf All replaced or exchanged parts become the property of HPF HPF does not cover the workmanship of the plumber who originally installed the system Responsibility for damages that occur during installation fall with the plumber Qualification for Warranty As per Australian Plumbing Codes all filter systems must be installed by a qualified plumbe...

Page 12: ...2 email info hpfiltration com au This warranty is provided in addition to other rights and remedies you have under law Our products come with guarantees which cannot be excluded under the Consumer Guarantees Act Extended Warranty The H1 302BN H1 EQ5AN Undersink RO System is eligible for an extended 4 year warranty commencing no later than 12 months from sale date to provide a total warranty of 5 y...

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