Fritz! Box 3370 Installation And Operation Manual Download

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Uninstalling Software

FRITZ!Box 3370

105

Uninstalling Software in Windows XP

Open “start / Control Panel / Add or Remove Programs”.
Make sure that the “Change or Remove Programs” but-
ton is selected in the column at left.

Select the AVM software to be uninstalled from the list of
“Currently installed programs”.

Click the “Change/Remove” button.

The software will be removed.

Summary of Contents for Box 3370

Page 1: ... AVM GmbH Alt Moabit 95 10559 Berlin Telefon 030 39976 0 info avm de www avm de Installation and Operation FRITZ Box 3370 Installation and Operation ...

Page 2: ...urity and Handling 12 4 Connecting the FRITZ Box 15 4 1 Connecting to Electrical Power 15 4 2 Connecting to the Internet 15 5 Connecting the Computer to the FRITZ Box 17 5 1 Connecting Computers to the LAN Port 17 5 2 Connecting Computers Wirelessly over WLAN 19 6 The FRITZ Box User Interface 26 6 1 Opening the User Interface 26 6 2 Overview Everything at a Glance 27 6 3 Standard View and Advanced...

Page 3: ...tection Restricting Internet Access 41 10 2 Port Forwarding Making Computers Accessible from the Internet 42 10 3 Dynamic DNS Name Instead of IP Address 45 10 4 Remote Access over HTTPS 45 10 5 Prioritization Right of Way for Internet Access 46 10 6 VPN Remote Access to the Home Network 48 10 7 DNS Server Freely Selectable 50 10 8 DNSSEC Security for DNS Queries 50 10 9 IPv6 The New Internet Proto...

Page 4: ...onfiguring Password Protection and Access Rights 82 14 5 Accessing USB Memory 83 14 6 Sharing a USB Printer 84 15 Saving Energy with FRITZ Box 90 15 1 Saving Energy with the WLAN Radio Network 90 15 2 Enabling Energy saving Mode for USB Hard Drives 90 15 3 Saving Energy at the LAN Ports 91 16 Help in Case of Errors 92 16 1 Cannot Establish a DSL Connection 92 16 2 The User Interface Does Not Open ...

Page 5: ...e 107 19 Customer Service 108 19 1 Documentation on the FRITZ Box 108 19 2 Information in the Internet 108 19 3 Feedback on FRITZ Box 109 19 4 Support from the Support Team 110 19 5 Manufacturer s Warranty 111 20 AVM Products for the FRITZ Box 112 Legal Notice 117 Legal Notice 117 Declaration of CE Conformity 118 Disposal Information 119 Drilling Template 120 Glossary 122 Index 141 ...

Page 6: ...st be observed to avoid malfunctions Marker Example Quotation marks designate elements in the user interface path entries and names of folders and files Home Network C Pictures Info Pointed brackets mark wild cards Telephone number Blue underlined text designates addresses to be entered in the browser fritz box Blue text designates links and references within this manual see page 117 Bold type emp...

Page 7: ...ITZ Box integrates connected computers and network devices in to your private home network The devices can exchange data with each other and enjoy shared access to USB hard drives USB printers and other USB devices The FRITZ Box transmits music video and image files to suitable playback devices in the home network The FRITZ Box offers you a full range of functions and settings so that you can set ...

Page 8: ...ters and other network devices like game consoles and network hubs USB 2 USB 2 0 ports for connecting USB devices like printers or storage media WLAN base station Integrated WLAN base station for connecting to WLAN devices that use the radio standard IEEE 802 11a IEEE 802 11b IEEE 802 11g or IEEE 802 11n in the 2 4 or 5 GHz frequency band Printer storage media Computer game console network For DSL...

Page 9: ...on With the WLAN button you can turn the WLAN function on and off and connect wireless devices with the FRITZ Box by WPS WPS is an easy way to establish secure wireless connections see page 20 Power Button Use the Power button to switch the FRITZ Box on and off WLAN WLAN LAN LAN Powe Power DSL DSL Info Info WLAN WLAN Power Power ...

Page 10: ...st one connected de vice network adapter or hub switch WLAN on WLAN function is enabled flashing Switching the WLAN function on or off Adopting the WLAN settings Performing WPS WPS procedure aborted More than two WLAN devices are performing WPS at the same time Repeat the WPS procedure DSL on Internet connection is active Info flashing Updating FRITZ OS the firmware of your FRITZ Box Online meter ...

Page 11: ...page 12 3 1 Contents of the FRITZ Box Package FRITZ Box 3370 one power supply unit one network cable one DSL cable printed product information 3 2 Requirements for Operation In order to operate the FRITZ Box you must have the follow ing a web browser that supports Java script for instance In ternet Explorer version 8 0 or higher or Firefox version 7 or higher a connection to the Internet a DSL lin...

Page 12: ... the fol lowing security and handling instructions Safety Instructions Avoid overloading power outlets extension cables and socket strips Overloaded power supply components present a fire and electrocution risk Avoid using sockets strips and extension cords if at all possible Do not connect multiple extension cords or socket strips to each other Before mounting the FRITZ Box on the wall make sure ...

Page 13: ...rcuits may result Do not open the FRITZ Box housing The device contains hazardous components and should only be opened by authorized repair technicians The FRITZ Box is intended for indoor use only Handling the FRITZ Box You can either place FRITZ Box on a horizontal surface or mount it on a wall For a drilling template to mount the FRITZ Box on a wall see page 120 Place or hang the FRITZ Box in a...

Page 14: ...FRITZ Box 3370 14 Security and Handling Make sure to keep sufficient distance from potential sources of interference like microwave devices or elec tric devices with large metal housings ...

Page 15: ...r 2 Plug the other end into an AC power outlet The Power LED begins flashing after a few seconds to indi cate that the FRITZ Box is ready for operation 4 2 Connecting to the Internet The FRITZ Box can be connected using various types of Inter net connections DSL VDSL line Internet via mobile communications network using a UMTS HSPA modem Before you connect the FRITZ Box note the additional in stru...

Page 16: ... the FRITZ Box is ready for Internet connections over DSL Connecting to the Internet via the Mobile Communications Network If no other kind of Internet connection is available you can use your FRITZ Box to connect to the Internet via the mobile communications network A USB modem for mobile Internet access UMTS HSPA is required for this 1 Insert the USB modem into the USB port on the FRITZ Box 2 Se...

Page 17: ...If you work with a Linux operating system Configure the network adapter of the computer with the setting DHCP 3 Connect one end of the network cable to the network port network adapter of the computer 4 Connect the other end to the LAN 1 LAN 2 LAN 3 or LAN 4 socket on the FRITZ Box Now the FRITZ Box and the computer are connected to each other A computer can be connected with the FRITZ Box using o...

Page 18: ...g a Network Hub or Switch You can also connect a network hub or switch to the LAN ports on the FRITZ Box Connecting the FRITZ Box to a network hub 1 Set aside the network cable from the FRITZ Box package 2 Connect one end of the LAN cable to the uplink port see glossary of the network hub or network switch 3 Connect the other end of the cable to one of the LAN ports on the FRITZ Box The FRITZ Box ...

Page 19: ...nal WLAN adap ter like a USB stick for example or a device integrated in the computer Many modern computers and note books come with a WLAN device integrated WLAN security settings In the FRITZ Box WLAN security settings are enabled up on delivery Before a computer can establish a wireless connection to the FRITZ Box the WLAN security settings of the FRITZ Box must be transferred to the WLAN devic...

Page 20: ...he settings has been concluded 3 Remove the FRITZ WLAN USB Stick 4 Now insert the FRITZ WLAN USB Stick into the USB port of the computer The security settings will be adopted and the WLAN connec tion between the FRITZ Box and the FRITZ WLAN USB Stick will be established As soon as the WLAN connection has been established the computer is connected to the FRITZ Box Establishing a WLAN Connection Usi...

Page 21: ...s on the WLAN device Either press a button on the WLAN device or start WPS in the control software of the WLAN device The connection between the FRITZ Box and the computer is established automatically The computer is now connected with the FRITZ Box WPS with the PIN Method If your WLAN device supports WPS but does not have a but ton to start the push method nor any possibility to enable it in its ...

Page 22: ...Now a secure WLAN con nection is being established between the FRITZ Box and the WLAN device The WLAN Device Specifies the PIN 1 Open the FRITZ Box user interface 2 Select the WLAN Security menu 3 Go to the WPS Quick Connection page 4 Enable the setting WPS enabled 5 Select the option PIN method WPS PIN the WLAN de vice specifies the PIN 6 Now start the control software of the WLAN device The prog...

Page 23: ...nstall the WLAN device in the computer along with the corresponding WLAN software Please take note of the instructions in the documentation of the device Transferring WLAN Security Settings The values for WLAN security preconfigured in the FRITZ Box have to be transferred to the WLAN device 1 Start the WLAN software 2 The following table presents the values that are possible for the connection bet...

Page 24: ...Port on page 17 2 Open the FRITZ Box user interface see the section Opening the User Interface on page 26 3 Select the WLAN Security menu 4 Open the Encryption page then select WEP encryption and enter a network key 5 Click the Apply button A window is displayed with the WLAN security settings 6 Make a note of the settings or print out the page 7 Close the user interface and clear the connection b...

Page 25: ...N connection between your WLAN device and the FRITZ Box will be established We strongly recommend using a WLAN device that supports WPA or WPA2 for instance a FRITZ WLAN USB Stick from AVM WEP is out of date and data encrypted with WEP can be deciphered within minutes ...

Page 26: ...ritz box in the address line of the browser The FRITZ Box user interface opens Entering the address fritz box in the browser The Wizard Opening the User Interface for the First Time When you open the user interface for the first time a wizard starts to assist you in configuring the FRITZ Box If you cancel the wizard you can configure your FRITZ Box without this wizard You can change the settings c...

Page 27: ...oduct name the currently installed ver sion of FRITZ OS and its current energy consumption Depending on your settings the following additional informa tion is displayed here If you assigned an individual name for your FRITZ Box see page 68 this name will be displayed here If you use the automatic search for updates page 36 and a new FRITZ OS version is available on the AVM Update Server for your F...

Page 28: ...rk and DSL settings for advanced users and are not required for normal FRITZ Box operation Fast Switching between the Views The View icon in the link list of the FRITZ Box allows you to switch immediately between the standard view and the ad vanced view 6 4 Protecting the User Interface with a Password You can protect the user interface of the FRITZ Box with a password The password will be request...

Page 29: ...u have to restore the factory settings to your FRITZ Box 1 Open the FRITZ Box user interface see page 26 2 In the Welcome to FRITZ Box window click reset be low the password prompt and follow the instructions on the screen The FRITZ Box is reset to the factory settings and then re started Afterward you can once again access the FRITZ Box user interface 3 After restarting reconfigure the FRITZ Box ...

Page 30: ...Box at any time or load your settings to another FRITZ Box Saving and Restoring Settings To save and restore your FRITZ Box settings use the System Save Settings menu in the user interface Here you can save your FRITZ Box settings on the Save tab restore all of your saved settings to the same FRITZ Box on the Restore tab load all of your saved settings to another FRITZ Box of the same model on the...

Page 31: ...the Internet con nection Configuring an Internet Connection Automatically If your Internet service provider arranges for the service of automatically configuring your Internet connection the auto matic configuration will be performed right after the FRITZ Box is connected No additional settings for the Inter net connection have to be configured in the FRITZ Box To start automatic configuration som...

Page 32: ...g of the Power LED The kind of DSL Annex A B J or M set in the FRITZ Box is not the same as the annex used on your DSL line 1 Contact your Internet service provider to find out which annex is used on your DSL line 2 Connect a computer with the FRITZ Box either wirelessly via WLAN or using a network cable 3 Open the FRITZ Box user interface 4 Open the Internet DSL Information and select the Line Se...

Page 33: ...your Internet connection over the mobile communications network For more informa tion see the Online Help of the FRITZ Box When the mobile communications function is used the FRITZ Box user interface presents information about network availability connection status and throughput After this function has been set up the Internet Mobile Telephone Network menu is always available even when the USB mo...

Page 34: ...ng the Net 7 4 Surfing the Net 1 Start a web browser on your computer 2 Enter in the address field the URL of the web page you would like to visit for instance www avm de en The requested Internet page is opened and displayed ...

Page 35: ...h the Wizard 1 Open the FRITZ Box user interface see page 26 2 Click Wizards in the menu and start the Update Firm ware Wizard The Wizard checks whether a FRITZ OS update is avail able for your FRITZ Box If the Wizard finds an update it displays the version number of the new FRITZ OS Click the link under the FRITZ OS version to view information about further de velopments and new functions contain...

Page 36: ...st firm ware is not installed Update 2 Click the Update link to install the update 3 In the next window click Start Firmware Update Now The FRITZ OS update begins and the Info LED on the FRITZ Box starts flashing The FRITZ OS update is complete when the Info LED stops flashing Disabling the Service The service Search for updates automatically is set by de fault upon delivery of the FRITZ Box but y...

Page 37: ...7 3 Scroll down to the end of this page and click the AVM Services link The AVM Services page is opened 4 Disable the setting FRITZ Box searches for updates peri odically and save your setting with Apply The AVM service Search for updates automatically is now disabled ...

Page 38: ...h your MyFRITZ account From wherever you are you can access your FRITZ Box from the www myfritz net page The MyFRITZ Account You need a MyFRITZ account if you would like to use the MyFRITZ service Register your FRITZ Box with your MyFRITZ account Every time the public IP address is changed the FRITZ Box now will transmit the changed IP address to the MyFRITZ account This ensures that the current p...

Page 39: ...he account has been activated successfully you will be redirected to the FRITZ Box user interface Now the FRITZ Box is registered with your MyFRITZ account Using MyFRITZ As soon as you have created a MyFRITZ account and regis tered your FRITZ Box with the account you can begin using the MyFRITZ service 1 Open the www myfritz net website 2 Log in with your e mail address and your MyFRITZ pass word ...

Page 40: ...t When you log in to MyFRITZ all registered devices will be displayed Security with MyFRITZ For the following MyFRITZ activities the https security proto col is used setting up a MyFRITZ account with myfritz net registration of the FRITZ Box with the MyFRITZ account accessing the MyFRITZ page of your FRITZ Box over myfritz net accessing the user interface of the FRITZ Box The FRITZ Box generates i...

Page 41: ... Windows user is allowed to use the Internet connection Block or permit web sites you can use filter lists to de fine which Internet pages are allowed to be accessed and to which access is blocked For instance you can block all Internet pages the government has defined as offensive or harmful to minors You can create both filter lists the whitelist and the blacklist A whitelist contains all Intern...

Page 42: ...e for more information 10 2 Port Forwarding Making Computers Accessible from the Internet With default settings in the FRITZ Box programs on your com puter and LAN cannot be accessed from the Internet For ap plications like online games and file sharing software or serv er services like HTTP FTP VPN terminal and remote access servers you have to make your computer accessible for other Internet use...

Page 43: ... exactly one computer IPv6 Within IPv6 networks you can open the FRITZ Box firewall for the protocols TCP and UDP when en tering the port range One port can be opened for each computer in the network ESP GRE IPv4 Within IPv4 networks you can open the firewall for the two protocols ESP and GRE which do not use ports Exposed Host Open firewall completely IPv4 Within IPv4 networks you can open the fi...

Page 44: ...IPv4 address Here is how to determine the public IPv4 address of the FRITZ Box 1 Open any Internet page in order to establish an Internet connection 2 Open the FRITZ Box user interface and enable the ad vanced view in the user interface 3 The FRITZ Box s public IPv4 address is displayed on the Overview page in the Connections area Every time the Internet connection is interrupted the Internet serv...

Page 45: ...o the dynamic DNS provider in the form of an update request Then the domain name is assigned to the current IP address by the dynamic DNS provider Setting Up Dynamic DNS in the FRITZ Box 1 Open the FRITZ Box user interface see page 26 2 Enable the advanced view 3 Select the Internet Permit Access menu 4 Select the Dynamic DNS page and set up dynamic DNS Consult the Online Help available in the FRI...

Page 46: ...ed applications and Background appli cations The categories are explained below Network applications and network devices are assigned to the categories using rules Real time Applications This category is suitable for applications with high demands on transmission speed and reaction times for example IPTV or video on demand Network applications of this category always have priori ty over other appl...

Page 47: ...for applications that do not require any high transmission speed and which are not time critical for example peer to peer services or automatic updates Network applications assigned to this category are al ways treated with the lowest priority when the Internet connection is working at full capacity So whenever an application from a different category or a non prioritized application requires the ...

Page 48: ...ry a secure remote access to the network of the FRITZ Box can be established The VPN solution for the FRITZ Box features the following The VPN solution for the FRITZ Box is based on the IPSec standard Computer LAN coupling and LAN LAN coupling VPN con nections can be set up for individual remote computers or even for remote networks A maximum of eight simultaneous active VPN connec tions is suppor...

Page 49: ...s the Configure FRITZ Box VPN software for creating configuration files This program is a Wizard that takes you step by step through the VPN configura tion All of the necessary VPN settings like the encryp tion method and access rules are set automatically The resulting configuration files must be imported to the re spective terminals of the VPN tunnel At the terminal with the FRITZ Box the config...

Page 50: ...ers 10 8 DNSSEC Security for DNS Queries DNSSEC is short for Domain Name System Security Exten sions As the name says this is an extension of DNS the do main name system DNSSEC ensures that both the DNS server and the informa tion returned by the DNS server are authentic or genuine Security with DNSSEC When a home user surfs the web she or he sends queries to the Internet by entering URLs in the a...

Page 51: ...ards DNSSEC responses from the In ternet to the home network The DNSSEC information must be validated on the computer in the home network For this DNSSEC must be supported in the operating system 10 9 IPv6 The New Internet Protocol IPv6 stands for Internet protocol version 6 and is the succes sor to IPv4 The FRITZ Box supports the new IPv6 web protocol and can establish IPv6 connections IPv6 suppo...

Page 52: ...N guests are separated by IPv6 subnetworks UPnP UPnP AV media server automatic provisioning TR 064 IPv6 capable Services in the Internet FRITZ NAS access via FTPS completely closed firewall to protect against unwanted data from the Internet Stateful Inspection Firewall automatic provisioning TR 069 time synchronization over NTP Network Time Protocol remote access via https dynamic DNS via dyndns o...

Page 53: ...p so that the mobile telephone connection is established automatically whenever the DSL connection fails This guar antees Internet access even when the DSL connection is missing A USB modem for mobile Internet access UMTS HSPA and a SIM card from a mobile communications provider are required for this The FRITZ Box supports UMTS HSPA modems from various manufacturers Here is how to set up the mobil...

Page 54: ...ver the mobile communications network For more informa tion see the Online Help of the FRITZ Box Access to the Internet is now guaranteed even when the DSL connection fails As soon as the DSL connection is stable and available for at least 30 minutes the connection will be switched back to the DSL connection ...

Page 55: ... The FRITZ Box is preconfigured with an en cryption method that combines today s safest methods WPA and WPA2 These encryption methods are supported by most of the latest wireless devices If you would like to use wireless devices that do not support WPA2 or WPA you can switch encryption in the FRITZ Box to the older less secure WEP method You can also establish non encrypted wireless LAN connection...

Page 56: ...SB port of your computer can use the WLAN software of your computer or a WLAN pro gram of your own No matter what program is used to estab lish the WLAN connection the principle is the same the WLAN software searches for a WLAN radio network in the vi cinity and after authorization with a WLAN key enables the WLAN connection between the FRITZ Box and your WLAN de vice 1 Make sure that the WLAN fun...

Page 57: ...Open the FRITZ Box user interface 2 Make sure that the wireless radio network WLAN is en abled in the WLAN Radio Network menu 3 Select the WLAN Guest Access menu and enable guest access 4 Assign a name for the guest wireless network SSID and enter a WLAN key at least 20 characters long under Se curity This concludes the setup of your guest access Now guests can register their WLAN devices with the...

Page 58: ...k With the options Switch WLAN off daily and Switch WLAN off according to schedule you define the inter vals of the schedule You can also select the option The radio network cannot be switched off until no more WLAN devices are active For more information on these settings see the Online Help Switching WLAN On and Off Manually You can switch the wireless radio network of the FRITZ Box on and off a...

Page 59: ...n Produkte FRITZ_WLAN FRITZ_WLAN_ Repeater_N_G Expanding a WLAN Radio Network with a WDS Repeater You can expand the WLAN radio network of your FRITZ Box with what is called a WDS repeater A WDS repeater can be a FRITZ Box or any WLAN router you already have that can be configured as a WDS repeater to expand your WLAN radio net work See the documentation of your device to find out whether your exi...

Page 60: ...ssion rates The net speed describes the transmission rate of the user data The FRITZ Box supports your choice of the standards IEEE 802 11a IEEE 802 11b IEEE 802 11g and IEEE 802 11n WLAN devices based on one or more of the standards listed can be used for WLAN connections with the FRITZ Box The standards are intended for different frequency bands The wireless LAN connection between your FRITZ Box...

Page 61: ... standard It commu nicates with a maximum of 54 Mbit s gross in the 2 4 GHz frequency range ISM and guarantees broad compatibility with many WLAN devices However due to heavy use of the 2 4 GHz range interference is more common than in the less used 5 GHz range IEEE 802 11n This standard allows for high throughput rates and ranges The FRITZ Box supports 802 11n in the 2 4 GHz frequency band or if ...

Page 62: ...o make the desired chang es In order to communicate with each other the FRITZ Box and all WLAN devices must work in the same frequency band The standard you configure in the FRITZ Box must be compatible with the standards of all WLAN devices used in the WLAN Make a note of which standards the WLAN devices in your network are compatible with and then adjust the FRITZ Box settings according to the f...

Page 63: ...sed Your radio network integrates only WLAN devices that are compatible with one or several of the following stan dards 802 11n 802 11g 802 11b Set the following mode in the FRITZ Box Mode 802 11n g b The 2 4 GHz frequency band will be used Your radio network integrates only WLAN devices that are compatible with one or both of the following stan dards 802 11n 802 11a Set the following mode in the ...

Page 64: ...he frequency ranges at 2 4 GHz and 5 GHz as its transmission range With the FRITZ Box you can establish WLAN connections in ei ther the 2 4 GHz or the 5 GHz frequency range 2 4 GHz Frequency Band In the 2 4 GHz frequency band WLAN works in the same range as Bluetooth microwave devices and various other devices like radio controlled toys garage door openers and video bridges This means that interfe...

Page 65: ... autochannel function the FRITZ Box automati cally searches for the channel subject to the least interfer ence This process takes into consideration interference from radio networks in the vicinity WLAN base stations and po tential sources of interference for instance video bridges baby monitors microwave ovens Should problems with in terference persist despite this function try to identify the so...

Page 66: ...Box works in the wireless network either in the 2 4 GHz range or in the 5 GHz range but not parallel in both frequency ranges at the same time Bandwidth In both frequency ranges you can select between channel bandwidths of 20 MHz or 40 MHz exception channel 140 in the 5 GHz frequency band The FRITZ Box initially attempts to select a channel with 40 MHz bandwidth If this is not pos sible due to int...

Page 67: ... GHz Channel Frequency GHz 1 2 412 8 2 447 2 2 417 9 2 452 3 2 422 10 2 457 4 2 427 11 2 462 5 2 432 12 2 467 6 2 437 13 2 472 7 2 442 Channel Frequency GHz Channel Frequency GHz 36 5 18 108 5 54 40 5 20 112 5 56 44 5 22 116 5 58 48 5 24 120 5 60 52 5 26 124 5 62 56 5 28 128 5 64 60 5 30 132 5 66 64 5 32 136 5 68 100 5 50 140 5 70 20 MHz band width only 104 5 52 ...

Page 68: ...u would like to learn more about the possibilities of net work devices in your FRITZ Box home network continue read ing in the chapter Network Devices in the FRITZ Box Home Network from page 70 USB Devices USB devices include for instance printers multi function de vices and flash memory on the USB ports of the FRITZ Box Connected USB devices can be used jointly and simultane ously by all network ...

Page 69: ...e You can assign an individual name for your FRITZ Box in the FRITZ Box user interface The name is set up under Home Network FRITZ Box Name and appears in the following ar eas of your home network display name of the WLAN radio network SSID name of the guest radio network SSID name of the working group released for home network sharing name of the media server name of the DECT base station push se...

Page 70: ... FRITZ Box are located in a single network The network settings can be changed and adapted to your conditions and needs But you should do so only if you are well versed in networking technology Network Overview The FRITZ Box user interface shows an overview with all of the devices and users connected with the FRITZ Box The network overview Devices and Users is found in the menu Home Network Networ...

Page 71: ... which the user or the network device is known to the FRITZ Box The names of network devices can be changed by clicking the button to edit the entry IP Address For network devices also displayed is the IP ad dress with which the device is integrated into the FRITZ Box network Connection The WLAN icon is displayed for wireless connec tions Properties This column indicates whether port forwarding or...

Page 72: ...N function is also available when the devices are connected via FRITZ Powerline devices Wake on LAN is a function that allows a computer in the local network to be started when it is accessed from the Internet For instance you can access a computer using remote main tenance software without wasting electricity by keeping the computer switched on permanently The computer must be in standby operatio...

Page 73: ...s that cannot be changed The FRITZ Box always can be reached at this IP address For instructions about how to handle fixed IP addresses see the section Opening the User Interface Using the Fixed IP Address from page 97 Factory Settings IPv4 address 192 168 178 1 Subnet mask 255 255 255 0 DHCP server enabled Network address of the subnet 192 168 178 0 Entire IPv4 address range for the computers 192...

Page 74: ...want to connect the FRITZ Box to the local IPv4 net work in order to make the FRITZ Box features available to all of the computers in the IPv4 network Reserved IP Addresses The entire IP network 192 168 180 0 in the FRITZ Box is re served for internal purposes IPv4 addresses from this network may not be assigned to the FRITZ Box DHCP Server for IPv4 The FRITZ Box is equipped with its own DHCP serv...

Page 75: ...the DHCP Server You can disable the DHCP server To make sure that all computers remain in the same IP net work when the DHCP server is disabled you must enter the IPv4 addresses manually in the computers network settings First disable the option Obtain an IP address automatically and then enter the IP address manually in the appropriate field In the case of the preset IPv4 address of the FRITZ Box...

Page 76: ...an allow the network devices connected to the FRITZ Box to receive IPv6 prefixes announced by other IPv6 routers in the local network Also announce DNSv6 server via router advertisement With this setting you specify that the FRITZ Box announc es the local DNSv6 server in the local network via router advertisement Alternatively the network devices can identify the local DNSv6 server via DHCPv6 IPv6...

Page 77: ... all be assigned by DHCPv6 Define which IPv6 settings should be assigned by the DHCPv6 serv er UPnP Settings The Universal Plug and Play UPnP service included in your FRITZ Box provides status information about the FRITZ Box to all connected computers Programs with UPnP support on these computers can receive this information and use them to display the status of the FRITZ Box e g connection status...

Page 78: ...sses automatically The steps for checking and adjusting this option differ among the operating systems See the rele vant section for your operating system Obtaining an IP Address Automatically in Windows 1 Open the network connections Windows XP Select Start Run enter ncpa cpl and then click OK Windows 7 and Windows Vista Click Start enter ncpa cpl in the search line of the start menu and press En...

Page 79: ...er sion 4 TCP IPv4 4 Click the Properties button 5 On the General tab enable the options Obtain an IP address automatically and Obtain DNS server address automatically 6 Click OK to save the settings 7 Only in Windows 7 and Windows Vista Enable the op tions Obtain an IPv6 address automatically and Ob tain DNS server address automatically for the Internet Protocol Version 6 TCP IPv6 as well The com...

Page 80: ...the Built in Ethernet entry from the list Click the Advanced button 4 Click the Advanced button The TCP IP settings page opens Select the Using DHCP option from the Configure IPv4 drop down list 5 Click OK The computer now receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Linux For comprehensive information and tips on the topic of net work settings in Linux see fo...

Page 81: ...hub with its own power supply The total current consumption of connected USB devices without their own power supply may not exceed 500 mA Check the rating plates of the connected USB devices USB devices that exceed the total current consumption of 500 mA can be connected to the FRITZ Box using a USB hub with its own power supply 14 2 USB Devices on the FRITZ Box These USB devices can be connected ...

Page 82: ...ices Safely Follow the instructions below about how to use USB devices on your FRITZ Box The FRITZ Box can not defend the USB memory from ex ternal influences This means that voltage spikes or drops like those that occur during electrical storms may lead to data losses on connected USB storage media We recommend making regular backups of the USB memory contents to avoid any losses Whenever you wan...

Page 83: ... graphic interface and allows data exchange by drag drop Participants in the home network can use FTP software like FireFTP to exchange files among the FRITZ Box stor age media and workplaces Alternatively you can enter ftp fritz box in the address line of your Internet browser to access the storage media of the FRITZ Box If you would like to use FTP software see the documen tation of the software...

Page 84: ...e to connect it with a computer Which option is pref erable depends on how you intend to use the printer Using a USB Printer as a Network Printer Configure the USB printer as a network printer on the FRITZ Box if the participants in the home network are to be able to use the printer jointly and simultaneously the printer is to be used by computers that use an oper ating system other than Windows e...

Page 85: ... the following steps to connect a USB printer to the FRITZ Box and configure it for use as a network printer Preparing Configuration 1 Open the FRITZ Box user interface 2 Enable the advanced view 3 Select the Home Network USB Devices USB Remote Connection menu 4 Make sure that the option printers including all in one printers is disabled 5 Click Apply 6 Connect the USB printer to the FRITZ Box Thi...

Page 86: ...the Printer name properties window switch to the Ports tab 7 Disable the Enable bidirectional support option and click Apply The USB printer has been configured and can be used as a network printer Setting Up a USB Printer in Mac OS 10 5 1 In the dock click System preferences 2 Click Print Fax 3 Click the sign 4 In the Add Printer window click IP If the printer is not displayed you must first inst...

Page 87: ...r 9100 as the port As the printer name enter fritz box If the FRITZ Box is configured as a WDS repeater or as an IP client enter here the IP address at which the FRITZ Box can be reached within the network If the printer is not displayed you must first install the printer drivers for this device Consult the documenta tion of your printer for instructions The names of entries or menus in other oper...

Page 88: ...ce 1 Connect the USB printer to the USB port of the FRITZ Box 2 Open the FRITZ Box user interface 3 Enable the advanced view 4 Select the Home Network USB Devices USB Remote Connection menu 5 Click the USB remote connection software link 6 In the window USB Remote Connection click Down load 7 Download the file fritzbox usb fernanschluss exe 8 Double click the file and follow the instructions on yo...

Page 89: ... scanner option 5 Click Apply The FRITZ Box USB remote connection is enabled Using a USB Printer with FRITZ Box USB Remote Connection 1 Open the FRITZ Box USB remote connection by clicking the icon in the Windows task bar 2 Enter in the My FRITZ Box area the FRITZ Box pass word 3 Click Refresh 4 Click the USB printer in the Devices area The USB printer is being connected to the computer Do not con...

Page 90: ... radio network see page 58 turning off the WLAN radio network with the WLAN but ton whenever no more WLAN devices are registered on the FRITZ Box adjusting the setting Maximum transmitter power to the percentage level actually needed This setting is con figured in the WLAN Radio Channel menu in the FRITZ Box user interface 15 2 Enabling Energy saving Mode for USB Hard Drives In the FRITZ Box you c...

Page 91: ...d in the FRITZ Box user inter face In the System Energy Monitor menu the following operating modes are available on the Settings page Operating Mode Functionality and Power Consumption Always Enabled The LAN port is always enabled Highest power consumption Enable Automatical ly Power Mode As needed the FRITZ Box establishes LAN connections with a data throughput rate of 1 Gbit s Lower power consum...

Page 92: ...e Annex Setting of the FRITZ Box The FRITZ Box cannot establish a connection to the DSL network This is signaled by the continued flashing of the Power LED The kind of DSL Annex A B J or M set in the FRITZ Box is not the same as the annex used on your DSL line 1 Contact your Internet service provider to find out which annex is used on your DSL line 2 Connect a computer with the FRITZ Box either wi...

Page 93: ... attempt to resolve the error Restarting the FRITZ Box The user interface cannot be opened or does not react Inconsistencies within the FRITZ Box 1 Restart the FRITZ Box Remove the power cable from the socket 2 Wait about five seconds before reconnecting to the pow er supply 3 To make sure that the FRITZ Box has finished restarting wait until the Power LED lights up and stops flashing and if you h...

Page 94: ...owing IP address in place of fritz box 192 168 178 1 2 If the user interface opens in response to this address set the network adapters of your computer to Obtain the IP address automatically see page 78 Checking the IP Address The user interface of the FRITZ Box cannot be opened by a fritz box nor by entering 192 168 178 1 Incorrect IP address on the connected computer Set the computer s network ...

Page 95: ...Up Networking connection must be disabled You can disable the automatic attempt to establish a Dial up Networking connection The following example explains how to check the settings of Internet Explorer 8 1 Select the Connections settings page under Tools Internet Options 2 In the Dial up and Virtual Private Network settings sec tion enable the option Never dial a connection 3 As a final step clic...

Page 96: ... user inter face from being opened Enter the DNS name and the IP address of the FRITZ Box as an exception in the proxy settings of the web browser as de scribed here for the example of the Internet Explorer 8 1 Select the Connections settings page under Tools Internet Options 2 Click the LAN settings button in the Local Area Net work LAN settings area 3 In the Proxy server area of the next window ...

Page 97: ...n be reached at this IP address Proceed as follows to open the FRITZ Box user interface using this IP address 1 Connect a computer to the FRITZ Box with a network ca ble see page 17 2 Make sure that the computer obtains its IP address auto matically see page 78 3 Start your Internet browser and enter the FRITZ Box s fixed IP address 169 254 1 1 The FRITZ Box user interface opens 4 Check the IP set...

Page 98: ...ration Make sure that the WLAN device is ready for operation Some of the WLAN devices installed in notebooks must be activated by flipping a switch on the notebook Enabling WLAN The WLAN device cannot find the radio network of the FRITZ Box WLAN is switched off in the FRITZ Box The WLAN LED on the FRITZ Box is off Press the WLAN button on the FRITZ Box The WLAN LED be gins flashing As soon as the ...

Page 99: ...5 Click the Apply button 6 Remove the network cable and try again to establish a connection via WLAN Checking the Security Settings for WLAN Make sure that the WLAN security settings of the FRITZ Box agree with the security settings of the WLAN adapter The WLAN security settings of the FRITZ Box are found in the user interface 1 Connect a computer to the FRITZ Box with a network ca ble see page 17...

Page 100: ...that the WLAN adapter in your computer is in stalled correctly If the error cannot be remedied contact the manufacturer of the WLAN adapter Installing the Current Service Pack for Windows XP The WLAN connection to the FRITZ Box cannot be established using the Microsoft WLAN Service WZC Windows Zero Configuration in Windows XP with Service Pack 2 The required Microsoft patch for WPA2 IEEE 802 11i m...

Page 101: ... frequency band mutual interfer ence and interrupted connections can occur Devices that can cause disruptions include other WLAN base stations baby monitors game consoles garage door openers Bluetooth devices or wireless AV bridges which also use the 2 4 GHz frequency band If such devices are located in the vicinity of the FRITZ Box test a different radio channel for the FRITZ Box or switch the ra...

Page 102: ...70 102 Cannot Establish a WLAN Connection 4 Set a different radio channel or automatic radio channel selection 5 Click the Apply button 6 Remove the network cable and check whether interfer ence continues to occur ...

Page 103: ...l be deleted Re ceived faxes and messages on the answering machine will also be deleted The factory settings WLAN key will be activated again The IP configuration of the factory settings will be re stored Saving FRITZ Box Settings Before loading the factory settings save all of the settings you made in your FRITZ Box to a backup file With this backup file you can restore your settings to the FRITZ...

Page 104: ...s of AVM at www avm de en download If you have installed supplementary programs on one or more computers uninstall the software using the control panel of your Windows operating system Uninstalling Software in Windows 7 1 Open Start Control Panel Programs 2 Under Programs and Features click Uninstall a pro gram 3 Select in the list the AVM software to be uninstalled 4 Click the Uninstall Change bu...

Page 105: ...n start Control Panel Add or Remove Programs Make sure that the Change or Remove Programs but ton is selected in the column at left 2 Select the AVM software to be uninstalled from the list of Currently installed programs 3 Click the Change Remove button The software will be removed ...

Page 106: ...000 Base T Two USB host controllers USB version 2 0 WLAN base station with support for wireless networks IEEE 802 11a 54 Mbit s IEEE 802 11b 11 Mbit s IEEE 802 11g 54 Mbit s IEEE 802 11n 450 Mbit s 18 2 Router Functions Router DHCP Server Firewall with IP masquerading NAT IPv4 and IPv6 Child protection and filter lists Port forwarding Dynamic DNS VPN 18 3 User Interface and Display Configuration a...

Page 107: ...The network cable yellow of the FRITZ Box 3370 is a stan dard category 5 Cat 5 Ethernet cable Please use a standard STP type Shielded Twisted Pair Ethernet cable of category 5 Cat 5 to replace or extend the Ethernet cable To extend the cable you will need a shielded RJ45 double coupling Cat 5 with a 1 1 pin assignment You can use both straight cables and crosslink cables All components are availab...

Page 108: ...ile of the manual can be opened and downloaded from the Internet at the following address www avm de en service manuals Choose the FRITZ Box product group and then your FRITZ Box 3370 The PDF is opened 19 2 Information in the Internet On its web site AVM presents comprehensive information on your AVM product Videos on the FRITZ Box Videos on many of the FRITZ Box functions are available showing an...

Page 109: ...VM Services page of the FRITZ Box user interface Evaluating the DSL Connection On the Internet DSL Information Feedback page you can evaluate your DSL connection This makes it possible to opti mize your DSL performance with upcoming firmware updates Evaluating the WLAN Connection On the WLAN Radio Network Known WLAN Devices Feedback page you can evaluate your satisfaction with the WLAN connection ...

Page 110: ...resents tips on problems with estab lishing connections 3 Read our tips from the AVM Knowledge Base in the Ser vice area http service avm de support en skb This site contains answers to questions our customers have frequently asked our Support team Support by E mail You can send us an English language e mail request at any time using the Service area of our web site The Service area can be reached...

Page 111: ...ur due to incorrect installation improper use non obser vance of instructions in the user manual normal wear and tear or defects in the environment of the system third party hardware or software We may at our discretion repair or re place the defective product Claims other than the right to the removal of defects which is mentioned in these terms of war ranty are not constituted We guarantee that ...

Page 112: ...layer and other network devices Especially suitable for broadband intensive use like streaming surfing gaming Internet TV video on demand and VoIP Throughput of up to 500 Mbit s over a range of up to 500 meter over your own power mains Low operating power consumption under 1 W on standby Encrypted securely upon delivery with 128 bit AES Immediately operational at every outlet Immediately ready for...

Page 113: ...0 Mbit s WLAN support for either 2 4 GHz or 5 GHz connections dual band Supports the conventional standards 802 11n g b a WPA2 encryption for maximum WLAN security 802 11i Stick Surf secure wireless network without configuration Supports WPS for easy fast configuration of secure WLAN con nections For more information see www avm de en Produkte FRITZ_ WLAN FRITZ_WLAN_USB_Stick_N Dual band WPA2 802 ...

Page 114: ... 150 Mbit s Supports the WLAN standards 802 11n b g WLAN support for 2 4 GHz connections WPA2 encryption for maximum WLAN security 802 11i Stick Surf secure wireless network without configuration Supports WPS for easy fast configuration of secure WLAN con nections For more information see www avm de en Produkte FRITZ_ WLAN FRITZ_WLAN_USB_Stick Up to 150 Mbit s WPA2 802 11i Stick Surf ...

Page 115: ...ers 802 11n g b a radio standards WLAN support for either 2 4 GHz or 5 GHz connections dual band Simple configuration at the click of a button via WPS using a Wizard or manually Integrated gigabit LAN interface provides for simple integration of network devices into the home network or the Internet For more information see www avm de en Produkte FRITZ_ WLAN FRITZ_WLAN_Repeater_300E Up to 300 Mbit ...

Page 116: ...uters 802 11n g b a radio standards WLAN support for either 2 4 GHz or 5 GHz connections dual band Simple configuration at the click of a button via WPS using a Wizard or manually Media function integrated audio output and miniature FM transmitter for transferring music or web radio to stereo radio For more information see www avm de en Produkte FRITZ_ WLAN FRITZ_WLAN_Repeater_N_G Up to 300 Mbit s...

Page 117: ... impairments of quality which may arise in connection with the use of this product AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software nor for incidental or consequential damages except in case of intent or gross negli gence AVM expressly disclaims all liability for the loss of or damage to hardware or software or data as a result of direct ...

Page 118: ...y related products The following norms were consulted to assess conformity EN 60950 1 2006 A11 2009 A1 2010 EN 55024 2010 EN 301 489 1 V1 8 1 EN 301 489 17 V2 1 1 EN 300 328 V1 7 1 EN 301 893 V1 6 1 EN 50371 2002 The CE symbol confirms that this product conforms with the above mentioned norms and regulations Berlin 2012 10 01 Peter Faxel Technical Director Indication of Countries The WLAN radio te...

Page 119: ...Equipment Directive WEEE the FRITZ Box 3370 as well as all devices and electronic compo nents contained in the package may not be disposed with household waste Please bring FRITZ Box 3370 to a collection point in your local community for the disposal of electric and electronic appli ances after use Symbol for the separate collection of electric and electronic devices Note the symbol for the separa...

Page 120: ...Use the drilling template as a guide to mark the holes needed to mount the FRITZ Box on a wall Be sure to print out the page with the drilling template in its original size or 100 Do not enlarge it adjust its size refor mat or rescale it in your printer settings ...

Page 121: ......

Page 122: ... of the ADSL stan dard ADSL2 offers range much greater than did the first ADSL gen eration and is significantly more robust than ADSL as it can simply disable single carrier frequencies when they produce interference This feature allows ADSL2 to prevent synchroni zation losses With a throughput rate of up to 12 Mbit s downstream ADSL2 offers considerably greater bandwidth than ADSL ADSL2 is comple...

Page 123: ...m the Internet regardless of the us er s location Even private users have an economical way of placing their own Internet offers on their computer at home Every time the Internet connection is established the Internet service provider assigns a new public IP address Each time the IP address changes the current IP address is transmitted to a special DDNS server Except for the few sec onds between t...

Page 124: ...is Domain Name Service runs on every computer It accepts the domain name entered by a user and inquires about the corresponding IP address at a DNS server known to the service If a DNS server cannot an swer the inquiry itself it can inquire about the IP address DNS resolution at other DNS servers If the Domain Name Service receives negative information from the DNS server domain name not known it ...

Page 125: ...on that can be used by all devices in the home network at the same time The DSL router s job is to control the data traffic between the local network and the Internet If the DSL router is equipped with a firewall see glossary it protects the de vices in the home network against attacks from the Internet DSL splitter A DSL splitter is a device that separates telephone and DSL signals You need a DSL...

Page 126: ...ile system saves and manages files on a data medium for instance a hard drive or flash drive The way the files are stored varies from one file system to the next The different operating systems offer different file systems In Windows 7 Windows Vista and Windows XP the file systems FAT32 and NTFS are used most frequently The file system of a data storage medium can be changed for instance from FAT3...

Page 127: ...epts like IP masquerading and NAT to decouple data traffic by distinguishing strictly between the internal and ex ternal network Especially effective firewalls go even further analyzing and evaluating the contents of the packets and filtering them ac cording to prescribed rules Such techniques may also in clude a Stateful Packet Inspection Firewall for instance firmware The firmware is the softwar...

Page 128: ...ared Internet access in a local net work the IP address of the router must be entered as the de fault gateway in the TCP IP settings of each computer that wishes to use the Internet connection HSPA short for High Speed Packet Access HSPA is a third generation mobile radio standard further de veloped from the the UMTS mobile radio standard HSPA pro vides for throughput rates in the mobile radio net...

Page 129: ... IPv4 addresses are 32 bits long such that IPv4 offers an ad dress space of 232 IP addresses or just over four billion The latest estimates suggest that the last IPv4 addresses will be assigned by the beginning of 2012 The successor protocol to IPv4 is IPv6 IPv6 short for Internet Protocol version 6 IPv6 is the successor protocol to IPv4 IPv6 addresses are 128 bits long This means that IPv6 makes ...

Page 130: ...c IP address From the outside it appears as if all requests are sent from a single computer IP network A network in which data exchange takes place on the basis of the Internet Protocol IP is called an IP network NAS functionality NAS is short for Network Attached Storage NAS designates one or more devices that are integrated into a network to provide storage space In connection with the FRITZ Box...

Page 131: ...etwork Termination for ISDN Basic Rate Access The NT is the network termination device on the ISDN basic rate terminal The ISDN terminal devices are connected to the NT for instance the ISDN telephone system PBX or ISDN telephones public IP address A public IP address is an IP address see glossary valid in the Internet Every computer or router participating in the Internet must have a uniquely ass...

Page 132: ... means that certain port numbers can be blocked to prevent data from being delivered to system services This is also a way of preventing any Trojans malicious applica tions opening backdoors on computers that may have infect ed your computer from receiving data on ports it created as means of accessing your computer for potentially damaging activities A firewall blocks most of the atypical port nu...

Page 133: ...to the Inter net except via single computers or routers gateway certain address ranges are excluded from the publicly available IP addresses so that they are available for assignment in local IP networks An IP address may be assigned only once within the local network A private IP address may exist in any num ber of other local networks remote configuration TR 069 see glossary splitter DSL splitte...

Page 134: ...hat connects multiple network devices with each other for instance through an Ethernet In contrast to a hub a switch can establish direct connections between the connected devices This makes it possible to send data packets directly to specific recipients The entire data throughput is at the disposal of every con nected device TCP IP short for Transmission Control Protocol Internet Protocol TCP IP...

Page 135: ...he user of the task of manually setting up the Internet and or Internet telephone numbers in the FRITZ Box Encryption and ID verification ensure that the automatic con figuration of the FRITZ Box can not be intercepted or per formed by unauthorized parties Automatic configuration of the FRITZ Box is possible only if the Internet service pInternet service providerrovider sup ports remote configurat...

Page 136: ...s from one s own computer to another computer in the Internet UPnP short for Universal Plug and Play UPnP UPnP is an extension of the Microsoft Plug Play standard that allows devices to network globally and to exchange ser vices without a central server or computer UPnP allows devices from all kinds of manufacturers stereo systems routers printers house controls to be controlled via an IP based ne...

Page 137: ...he computer By now many other devices also have a USB port For in stance many DVD and Blue ray players can play back images videos and music directly from a USB storage medium hard drive flash drive The Universal Serial Bus supports hot plugging This means that USB devices can be connected without turning the com puter off The Universal Serial Bus also offers a 5 Volt power supply This makes it po...

Page 138: ...al Private Network it is possible to use all net work applications of the company network even from distant locations This means it is possible to use the advantages of the network even over large geographical distances VPN facilitates optimum information flow without delay throughout the entire company even to offices in other loca tions E mail servers file sharing and other central applica tions...

Page 139: ...less structure A further useful purpose for WLAN technology is to link seg ments of existing cable connected networks Although WLAN was actually developed only for short range connections by cascading WLAN base stations or implement ing transmission networks with high power point to point ra dio transmission even network segments located further away from each other can be linked or network partic...

Page 140: ...FRITZ Box 3370 140 Glossary power than wireless LAN What is more Bluetooth technology is more flexible and thus can offer a greater bandwidth of po tential applications ...

Page 141: ...to WLAN 19 USB devices 81 connecting computer 17 connecting to DSL 16 connecting to electrical power 15 copyright 117 customer service 108 D declaration of CE conformity 118 DHCP server integrated 74 disposal 119 DNS server 50 DNSSEC 50 documentation 108 drilling template 120 dynamic DNS 45 E emergency IP address 73 ending operation 103 energy consumption 107 energy savings 90 evaluating DSL conne...

Page 142: ...cations network 16 33 Internet filter 41 Internet protocol version 6 51 see IPv6 Internet router 41 IP address changing 76 emergency 73 in Linux 80 in Mac OS X 80 in Windows 78 obtaining automatically 78 IPv4 address factory settings 74 IPv4 settings 73 IPv6 51 L LAN connection 17 LAN guest access 77 LEDs 10 legal notice 117 M manufacturer s warranty 111 media server 83 mobile communications netwo...

Page 143: ...ng instructions 12 user interface 28 WLAN 55 setting saving 103 settings IP address 78 network 73 restoring 30 saving 30 software firmware 35 standard view 28 starting operation requirements for operation 11 streaming 83 support 108 by e mail 110 information in the Internet 108 switch 18 see network symbols in the manual 6 T technical specifications 106 U UMTS Internet connection 16 33 UMTS substi...

Page 144: ...0 switching on and off 9 Wireless Local Area Network 55 WPS 20 55 WLAN autochannel 65 WLAN button 9 WLAN connection FRITZ WLAN USB Stick 20 with Stick Surf 20 with WPS 20 WLAN devices 19 connecting by WPS 20 WLAN frequency ranges 64 WLAN on off 58 WLAN radio network expanding 59 59 WLAN security settings manual transfer 23 WPS 20 PIN method 21 push button configuration WPS PBC 21 ...

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