15
Oven smokes excessively during broiling.
• Incorrect setting. Follow broil instructions in
Setting Oven Controls
.
• Make sure oven door is opened to
broil stop position.
• Meat too close to the broil element. Reposition the oven rack to provide proper clearance
between the meat & the element. Preheat the broil element for searing.
• Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty edges to
prevent curling, but do not cut into lean.
• Broiler pan and insert wrong side up and grease not draining. Always place insert on the
broiler pan with ribs up & slots down to allow grease to drip into pan (some models).
• Grease has built up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Old grease or food spatters cause excessive smoking.
Flames inside oven or smoking from oven vent.
• Excessive spillovers in oven. This will happen for pie spillovers or large amounts of grease left
on the oven bottom. Wipe up excessive spillovers before starting oven. If flames or
excessive smoke are present follow broiling instructions in
Setting Oven Controls
section.
Problem
Solution
Drip bowls are turning color or distorted (coil
cooktop models only).
• Bottom of cookware extends beyond surface element and touches cooktop surface. This can
cause high enough temperatures to discolor drip bowls. DO NOT use cookware of this type.
Pan sizes should match the size of the element. Replacement drip bowls may be purchased
from your appliance dealer.
Drip bowls are pitting or rusting (coil cooktop
models only).
• Foods with acids, such as tomatoes, if allowed to stand in/on bowls will cause corrosion.
Remove and wash drip bowls as soon as possible after a spill over.
• Normal environment. Houses located along sea coasts are exposed to salt air. Protect bowls
as much as possible from direct exposure to salt air.
Oven light does not work
.
• Be sure the light is secure in the socket. Also see “Replacing the oven light” in
Care & Cleaning
section.
• Be sure the oven controls are set properly for the desired cooking feature. See
Setting
Oven Controls
in this manual or read instructions “Entire appliance does not operate” in this
checklist.
Oven portion of appliance does not operate.
• Make sure cord/plug is plugged correctly into outlet.
• Service wiring is not complete. Contact your dealer, installing agent or authorized service
agent.
• Electrical power outage. Check house lights to be sure. Call your local electric company
for service.
Entire appliance does not operate.
Surface element does not heat.
• Lightweight or warped pans used. Use only flat, evenly balanced, medium or
heavyweight cookware. Flat pans heat better than warped pans. Cookware materials
and weight of the material affect heating. Heavy & medium-weight pans heat evenly.
Because lightweight pans heat unevenly, foods may burn easily.
Cannot move appliance easily. Appliance must be
accessible for service.
• Cabinets not square or are built in too tightly. Contact builder or installer to make appliance
accessible.
• Carpet interferes with appliance. Provide sufficient space so appliance can be lifted over
carpet.
Surface element too hot or not hot enough.
• Incorrect control setting. Be sure the correct control is ON for the element that you are
attempting to use.
Appliance is not level.
• Be sure floor is level, strong & stable enough to adequately support range.
• If floor is sagging or sloping, contact a carpenter to correct the situation.
• Poor installation. Place oven rack in center of oven. Place a level on the oven rack.
Adjust leveling legs at base of appliance until the rack is level.
• Kitchen cabinet alignment may make range appear not level. Be sure cabinets are square
& have sufficient room for appliance clearance.
• Many factors affect baking results. Make sure the proper oven rack position is used. Center
food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the
set temperature before placing food in the oven. Try adjusting the recipe's recommended
temperature or baking time.
Poor baking results.
• Solutions to common problems
BEFORE YOU CALL
