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BEFORE YOU  CALL

Visit our web site at

 www.frigidaire.com.

1-800-944-9044

 

(United States)

1-800-668-4606 

(Canada)

PROBLEM CAUSE 

CORRECTION 

RUNNING OF REFRIGERATOR

 

Compressor does not run. 

 

Refrigerator  control is set to 
OFF. 

 

Refrigerator is in defrost cycle. 

 
 

 

Plug at electrical outlet is 
disconnected. 

 

House fuse blown or tripped 
circuit breaker. 

 

Power outage. 

 

Set refrigerator control. See 

Temperature Controls

 

section. 

 

This is normal for a fully automatic defrost refrigerator. 
The defrost cycle occurs periodically, lasting about 30 
minutes. 

 

Ensure plug is tightly pushed into outlet. 

 

 

Check/replace fuse with a 15 amp time-delay fuse.  
Reset circuit breaker. 

 

Check house lights. Call local Electric Company. 

TEMPERATURES ARE TOO COLD

 

Freezer temperature too 
cold. Fresh Food 
temperature is satisfactory. 

 

Freezer control is set too cold. 

 

Set freezer control to a warmer setting. Allow 24 hours 
for temperature to stabilize. 

Fresh Food temperature 
too cold. Freezer 
temperature is satisfactory. 

 

Fresh Food control is set too 
cold. 

 

Set fresh food control to a warmer setting. Allow 24 
hours for temperature to stabilize. 

AUTOMATIC ICE MAKER

 

Ice maker is not making 
any ice. 

 

Ice maker wire signal arm is in 
the “up” or 

OFF

 position.  

 

Household water line valve is 
not open. 

 

Freezer is not cold enough. 

 

 

Saddle valve on cold water 
pipe is clogged or restricted by 
foreign material. 

 

Move wire signal arm to the “down” or 

ON

 position. 

(side mounted) 

 

Turn on household water line valve. 

 

 

Set freeze control to a colder setting. Allow 24 hours 
for temperature to stabilize. 

 

Turn off household water line valve. Remove valve. 
Ensure that valve is not a self-piercing saddle valve.       
Clean valve. Replace valve if necessary.  

Ice maker is not making 
enough ice. 

 

Ice maker is producing less ice 
than you expect. 

 

Freezer is not cold enough. 

 

 

Household water line valve is 
not completely open. 

 

Ice maker should produce 2 ½ to 3 pounds of ice 
every 24 hours. 

 

Set freeze control to a colder setting. Allow 24 hours 
for temperature to stabilize. 

 

Turn on household water line valve. 

Ice cubes are freezing 
together. 

 

Ice cubes are not being used 
frequently enough. 

 

Ice cubes are hollow (partially 
frozen cubes with water 
inside). 

 

Remove ice container and discard ice from container. 
Ice maker will produce fresh supply. 

 

The ice & water filter cartridge may be clogged. 
Replace filter cartridge. 

WATER DISPENSER

 

Dispenser will not 
dispense water. 

 

Household water line valve is 
not open. 

 

Freezer door is not closed. 

 

Ice & water filter cartridge is 
clogged. 

 

Open household water line valve. See 

PROBLEM

 

section 

ICE MAKER IS NOT MAKING ANY ICE

 

Ensure that freezer door is closed. 

 

Replace filter cartridge. 

Water pressure is 
extremely low.

 

 

Cut-off and cut-on pressures 
are too low (well systems 
only). 

 

Reverse osmosis system is in 
regenerative phase. 

 

Have someone turn up the cut-off and cut-on pressure 
on the water pump system (well systems only). 

 

 

It is normal for a reverse osmosis system to be below 
20 psi during the regenerative phase.  

Summary of Contents for PHT219WHKM

Page 1: ...e Manual Refrigerator Top Mount Got Questions Need Parts or Service Before Calling Your Local Repair Service CALL United States 1 800 944 9044 Canada 1 800 668 4606 Resolve many service issues over the phone at your convenience If we can t resolve your service issue we ll schedule a reputable local service technician for you Order Genuine Electrolux Parts Accessories Purchase Extended Warranty Pro...

Page 2: ...shock hazards It must be plugged directly into a properly grounded three prong receptacle The receptacle must be installed in accordance with local codes and ordinances Consult a qualified electrician Do not use an extension cord or adapter plug If the power cord is damaged it should be replaced by the manufacturer service technician or a qualified person to prevent any risk Never unplug the refri...

Page 3: ...gerator DOOR OPENING Your refrigerator should be positioned to allow easy access to a counter when removing food NOTE NOTE NOTE NOTE NOTE If your refrigerator is placed with the door hinge side against a wall you may have to allow additional space so the door can be opened wider IMPORTANT If you install your refrigerator in a garage or other unheated area you may experience freezer temperature pro...

Page 4: ...clamp and screw secure water supply line to rear panel of refrigerator as shown 7 Coil excess water supply line about 2 turns behind refrigerator as shown and arrange coils so they do not vibrate or wear against any other surface 8 Turn ON water supply at shutoff valve and tighten any connections that leak 9 Reconnect refrigerator to electrical power source 10 To turn ice maker on lower wire signa...

Page 5: ...rator temperature control to 0 and remove the electrical power cord from the wall outlet Remove food from door shelves NOTE NOTE NOTE NOTE NOTE You may need to insert a flat screwdriver between the connector ends to release the locking tab see illustration NOTE NOTE NOTE NOTE NOTE If refrigerator has been used have a container ready to catch excess water from tube 4 Detach the water tube from the ...

Page 6: ...es air in the refrigerator and freezer compartments For good circulation do not block cold air vents with food items NOTE NOTE NOTE NOTE NOTE When making changes to the temperature controls wait 24 hours for the temperature to stabilize before making additional changes TEMPERATURE ADJUSTMENT NOTE NOTE NOTE NOTE NOTE When first turning refrigerator on move refrigerator and freezer controls to Norma...

Page 7: ...For proper dispenser operation the recommended supply water pressure should fall between 30 psi and 100 psi Excessive pressure may cause water filter to malfunction ICE MAKER If your refrigerator has an automatic ice maker it will provide a sufficient supply of ice for normal use During the initial startup of your refrigerator no ice will be produced during the first 24 hours of operation Air in n...

Page 8: ...n so that the wire signal arm will hit the ice when the container is full IMPOR IMPOR IMPOR IMPOR IMPORT T T T TANT ANT ANT ANT ANT Small Ice cubes or ice chips jamming in the ice maker may be a sign that your water filter needs changing If you have a side mounted ice maker you may also experience hollow cubes partially frozen cubes with water inside When these cubes are harvested they break open ...

Page 9: ...e signal arm to the OFF up position Turn dispenser lock to the locked position 2 Hold filter cup firmly and unscrew towards left Some water could leak out as you remove cup This is normal Filter cartridge should come down with cup If cartridge remains in housing pull down gently while twisting filter back and forth 3 Rinse out cup under running water 4 The large o ring that seals the filter system...

Page 10: ...ng into the ice bin E Cold Control DefrostTimer or Automatic Defrost Control These parts can produce a snapping or clicking sound when turning the refrigerator on and off The timer also produces sounds similar to an electric clock F Condenser Fan If condenser coils are located underneath your refrigerator as shown in the drawing at the left you have a condenser fan You may hear air being forced th...

Page 11: ...water Toe Grille Soap and water Mild liquid sprays Vacuum attachment Vacuum dust from front of toe grille Remove toe grille Vacuum backside and wipe with sudsy cloth or sponge Rinse and dry Exterior and Handles Soap and water Do not use commercial household cleaners ammonia or alcohol to clean handles Exterior and Handles Stainless Steel Models Only Soap and water Ammonia Stainless Steel Cleaners ...

Page 12: ...ice companies or external causes such as abuse misuse inadequate power supply accidents fires or acts of God DISCLAIMER OF IMPLIED WARRANTIES LIMITATION OF REMEDIES CUSTOMER S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN CLAIMS BASED ON IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE A...

Page 13: ...to the down or ON position side mounted Turn on household water line valve Set freeze control to a colder setting Allow 24 hours for temperature to stabilize Turn off household water line valve Remove valve Ensure that valve is not a self piercing saddle valve Clean valve Replace valve if necessary Ice maker is not making enough ice Ice maker is producing less ice than you expect Freezer is not co...

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