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21

SOLUTIONS TO COMMON PROBLEMS

Service Prevention Checklist, continued

OCCURRENCE

POSSIBLE CAUSE

SOLUTION

WATER

Water collects in folds of 

the bellows at the end of 

the cycle.

This is a result of the washing action and 

is part of the normal operation of the 

washer.

Water collects in bleach 

and fabric softener com-

partments.

This is a result of the siphoning action 

and is part of the normal operation of the 

washer.

Water may be removed by removing the dispenser 

drawer (see Care and Cleaning in this guide) and draining 

water into the empty drum or sink.

Wash load too wet after 

spin.

Washer is overloaded.

Do not overload washer. See Operating Your Washer, 

step 4.

Load is too small.

Add 1 or 2 similar items to help balance the load.

Load is out of balance. 

Rearrange load to allow proper spinning.

Drain hose is kinked. 

Straighten drain hose.

Water does not enter 

washer or it enters slowly.

Water supply is not adequate in area. 

Check another faucet in the house. Wait until water supply 

and pressure increase.

Water supply faucets are not completely 

open. 

Fully open hot and cold faucets.

Water is being used elsewhere in the 

house. Water pressure must be at least 

30 psi (260 kPa). 

Avoid running water elsewhere while washer is fi lling.

Water inlet hoses are kinked. 

Straighten hoses.

Warm or hot water is not 

hot enough.

Hot water heater is set too low or is a 

distance from washer. 

Measure hot water temperature at nearby faucet with 

candy or meat thermometer. Water temperature should 

be at least 120°F (49°C). Adjust water heater as neces-

sary.

Hot water is being used elsewhere in the 

house. 

Avoid using hot water elsewhere before or during 

washer use. There may not be enough hot water avail-

able for proper cleaning. If problem persists, your hot 

water system may be unable to support more than 1 

use at a time. 

Water in washer does not 

drain or drains slowly.

Drain hose is kinked or clogged. 

Clean and straighten the drain hose.

Drain hose standpipe is too tall. Maximum 

standpipe height is 8’ (2.4 m).

Reduce standpipe height to less than 8’ (2.4 m). See 

INSTALLATION INSTRUCTIONS.

House drain pipes are clogged. 

Unclog drain pipes. Contact plumber if necessary.

Water leaks.

Fill hose connection is loose at faucet or 

washer. 

Check and tighten hose connections. Install rubber seal-

ing washers provided.

Oversudsing.

Wrong detergent.

Run rinse cycle. Use a low-sudsing, high effi ciency 

detergent. 

Too much detergent.

Run rinse cycle. Use less detergent in future loads.

Incorrect wash and rinse 

temperatures.

Hot and cold water hoses are connected 

to wrong supply faucets. 

Connect hot water hose to hot water faucet and cold 

water hose to cold water faucet.

Water is entering washer 

but tub does not fi ll.

Drain hose standpipe is too low. Stand-

pipe must be a minimum of 23.6” (60 cm) 

high to prevent siphoning.

Increase standpipe height to at least 23.6” (60 cm). See 

INSTALLATION INSTRUCTIONS.

Summary of Contents for FRFW3700L W

Page 1: ...ada 1 800 265 8352 All about the Use Care of your Washer Important Safety Instructions 2 4 Operating Instructions 5 11 Stain Removal Guide 12 13 Care and Cleaning 14 17 Solutions to Common Problems 18 21 Warranty 22 Français 23 TABLE OF CONTENTS 137374400A 1006 ...

Page 2: ...not try to light any appliance Do not touch any electrical switch do not use any phone in your building Clear the room building or area of all occu pants Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or...

Page 3: ...he hot water system has not been used for such a period before using the washer turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas Hydrogen gas is flammable do not smoke or use an open flame during this time Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance ...

Page 4: ...To prevent serious personal injury and damage to the washer All repairs and servicing must be performed by an authorized servicer unless specifically recommended in this Use Care Guide Use only authorized factory parts Do not tamper with controls Do not install or store the washer where it will be ex posed to the weather Do not install on carpet Install washer on a solid floor It may be necessary ...

Page 5: ... cause skin irritation and or damage to fabrics 2 Prepare items for washing Empty pockets Brush off lint and dirt Shake out rugs and beach towels Close zippers fasten hooks button buttons tie strings and sashes and remove non washable trims and ornaments Mend rips and tears to prevent further damage during washing Turn knit items inside out to prevent pilling Place delicate and small items such as...

Page 6: ...d detergent in the DETERGENT WASH chamber or powder products with powder detergent in the DETERGENT WASH chamber Liquid Chlorine Bleach If desired add liquid chlorine bleach to the cham ber labeled LIQUID BLEACH and marked with this symbol Fill to the MIN line for small loads or the MAX line for large loads DO NOT fill above the maximum fill line IMPORTANT Do not mix liquids and powders IMPORTANT ...

Page 7: ...alled each time that cycle is selected in the future To return to factory settings press the pause cancel and select buttons at the same time and hold until the signal sounds If changes to the settings or options are attempted after the cycle starts you will hear several beeps when the buttons are pressed To change the set tings or options press pause cancel twice make the new selections and press...

Page 8: ...ed on items containing Lycra Fabric softeners reduce wicking and are not recommended for garments made to pull moisture away from the body delicates Use this cycle for lightly soiled knits and delicates which require gentle washing clean washer To clean and freshen the washer perform the clean washer cycle For best results use the clean washer cycle once a month For detailed instruction refer to t...

Page 9: ...act more water decrease drying time and conserve energy Decreasing the spin speed will reduce wrinkling Select low spin speed to gently spin items that should be line dried Use no spin to omit the final spin at the end of the cycle The load will be very wet Remove items from the wash drum to drip dry or select a drain spin or rinse spin cycle to remove excess water at a more convenient time To sel...

Page 10: ... LOAD ANY ITEMS IN DRUM DURING CLEAN WASHER CYCLE cold water clean 9 9 9 9 9 9 9 9 cold 9 9 9 9 9 9 9 9 warm 9 9 9 9 9 9 hot 9 9 9 9 spin high 9 9 9 9 9 9 9 9 9 normal 9 9 9 9 9 9 9 9 9 low 9 9 9 9 9 9 9 9 9 no spin 9 9 9 9 9 9 9 9 9 options cycle signal 9 9 9 9 9 9 9 9 9 stain clean 9 9 9 9 9 extra rinse 9 9 9 9 9 extra spin 9 9 9 delay start 9 9 9 9 9 9 9 9 9 9 Available selections Factory prese...

Page 11: ...tween washes by utilizing your washer s vent latch feature To apply the vent latch 1 open the door slightly 2 lift the latch arm and then 3 press the arm down onto the plastic door strike snapping it in place The vent latch can be released either of two ways by pulling door out and manually returning latch arm to lower position or by pushing door shut and allowing latch arm to continue its pivot u...

Page 12: ...that could ignite or explode Never use highly flammable solvents such as gaso line inside the home Vapors can explode on contact with flames or sparks For Successful Stain Removal Remove stains promptly Determine the kind of stain then follow the recom mended treatment in the stain removal chart on the next page To pretreat stains use a prewash product liquid detergent or a paste made from powder ...

Page 13: ...tain frequently Rinse thoroughly Wash using hottest water safe for fabric Ink Some inks may be impossible to remove Washing may set some inks Use prewash stain remover denatured alcohol or nonflammable dry cleaning fluid Mildew scorch Wash with chlorine bleach if safe for fabric Or soak in oxygen bleach and hot water before washing Badly mildewed fabrics may be permanently damaged Mud Brush off dr...

Page 14: ...tor to clean washer REMOVE ALL ITEMS FROM WASH DRUM before filling the detergent chamber with one 1 cup of liquid chlorine bleach OR one 1 pouch of TIDE WASHING MACHINE CLEANER DO NOT use both Press START to begin Immediately follow up with a rinse spin cycle Select high spin speed with no detergent or bleach to help clear any residual bleach left after the clean washer cycle For best results IMPO...

Page 15: ...iodically wipe dry the folds in the bottom of the flexible gasket to remove lint and other debris Remove the drawer by pulling the drawer out until it stops Reach back into the left rear corner of the drawer cav ity and press down firmly on the lock tab Pull out the drawer Remove the insert from the bleach and fabric softener compartments Rinse the drawer and inserts with a combination of cup liqu...

Page 16: ...cribed previously in Inside Routine Cleaning Preventative Upon cycle completion inspect the interior of the washer to see if the odor residue has been eliminated If any additional cleaning is required repeat the above procedure This may take several cycles depending on the severity of the odor residue You may observe some remaining discoloration due to the long term effects of this residue For esp...

Page 17: ...ng IMPORTANT If the washer is stored in an area where freezing can occur or moved in freezing temperatures follow these winterizing instructions to prevent damage to the washer IMPORTANT Do not store or place laundry products on top of washer at any time They can damage the finish or controls 1 Turn off water supply faucets 2 Disconnect hoses from water supply and drain water from hoses 3 Plug ele...

Page 18: ...ot be mended Never pour chlorine bleach di rectly on fabric Check condition of items before washing See Operating Your steps 2 and 5 Lint Incorrect sorting Tissues left in pocket Overloading the washer Not enough detergent Undissolved detergent has left a residue resembling lint Static cling is attracting lint Load washed too long Reduce load size Rewash using cor rect water temperature water leve...

Page 19: ...mmended dosage Remove wash load immediately upon cycle completion Run dehumidifier in laundry room Avoid overfilling detergent and fabric softener compartments of dispenser Dry the inside of washer and gasket after every run Residue stains buildup mold or mildew stains in dispenser drawer Moisture in the washer Use of non HE detergent Overdosing detergent Remove dispenser drawer and wipe dispenser...

Page 20: ...NS for details Shipping bolts and foam block have not been removed during installation See INSTALLATION INSTRUCTIONS for removing ship ping bolts and foam block Wash load unevenly distributed in drum Stop washer and rearrange wash load OPERATING Washer does not start Electrical power cord may not be plugged in or connection may be loose Make sure plug fits tightly in wall outlet House fuse blown c...

Page 21: ...r is set too low or is a distance from washer Measure hot water temperature at nearby faucet with candy or meat thermometer Water temperature should be at least 120 F 49 C Adjust water heater as neces sary Hot water is being used elsewhere in the house Avoid using hot water elsewhere before or during washer use There may not be enough hot water avail able for proper cleaning If problem persists yo...

Page 22: ...sons other than authorized service companies or external causes such as abuse misuse inadequate power supply accidents fires or acts of God DISCLAIMER OF IMPLIED WARRANTIES LIMITATION OF REMEDIES CUSTOMER S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN CLAIMS BASED ON IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY OR FIT...

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