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BEFORE YOU CALL (CONTINUED)
PROBLEM CAUSE
CORRECTION
TEMPERATURES ARE TOO WARM
Freezer/Fresh Food
temperature is too warm.
•
Doors are opened too
frequently or too long.
•
Door is slightly open.
•
Condenser is dirty.
•
Warm air enters the refrigerator whenever the door is
opened. Open the door less often.
•
See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.
•
Clean condenser. See
Care & Cleaning Chart in Care
and Cleaning section
.
Freezer temperature is too
warm. Fresh Food
temperature is satisfactory.
•
Freezer control is set too
warm.
•
Set freezer control to a colder setting. Allow 24 hours
for temperature to stabilize.
Fresh Food temperature is
too warm. Freezer
temperature is satisfactory.
•
Fresh Food control is set too
warm.
•
Set fresh food control to a colder setting. Allow 24
hours for temperature to stabilize.
Temperature in the Meat
Keeper is too warm (some
models).
•
Meat Keeper Temperature
Control is set too warm.
•
Adjust Meat Keeper Temperature Control to a colder
setting.
WATER/MOISTURE/FROST INSIDE REFRIGERATOR
Moisture collects on inside
of refrigerator walls.
•
Weather is hot and humid.
•
Door is slightly open.
•
Door is opened too often or too
long.
•
Open containers.
•
The rate of frost buildup and internal sweating
increases.
•
See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.
•
Open door less often.
•
Keep containers covered.
Water collects on bottom
side of drawer cover.
•
Vegetables contain and give
off moisture.
•
It is not unusual to have moisture on the bottom side of
the cover.
•
Move humidity control (some models) to lower setting.
Water collects in bottom of
drawer.
•
Washed vegetables and fruit
drain while in the drawer.
•
Dry items before putting them in the drawer. Water
collecting in bottom of drawer is normal.
WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR
Moisture collects on
outside of refrigerator or
between doors.
•
Weather is humid.
•
Door is slightly open, causing
cold air from inside refrigerator
to meet warm air from outside.
•
This is normal in humid weather. When humidity is
lower, the moisture should disappear.
•
See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.
AUTOMATIC ICE MAKER
Ice maker is not making
any ice.
•
Ice maker wire signal arm is in
the “up” or OFF position.
•
Ice maker power switch is Off.
•
Household water line valve is
not open.
•
Ice maker has small cube
caught in mechanism.
•
Freezer is not cold enough.
•
Saddle valve on cold water
pipe is clogged or restricted by
foreign material.
•
Move wire signal arm to the “down” or ON position.
(side mounted)
•
Turn power switch to On (“I”) position. (rear mounted)
•
Turn on household water line valve.
•
Remove small cube from ice maker. The ice & water
filter cartridge may be clogged. Replace filter
cartridge.
•
See PROBLEM section TEMPERATURES ARE TOO
WARM.
•
Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle valve.
Clean valve. Replace valve if necessary.
