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9

BEFORE YOU CALL

PROBLEM

CAUSE

CORRECTION

FREEZER OPERATION

Freezer does not run.

• Freezer is plugged into 

a circuit that has a 

ground fault interrupt.

• Temperature Control is 

in the OFF position.

• Freezer may not be 

plugged in or plug 

may be loose.

• House fuse blown or 

tripped circuit breaker.

• Power outage.

• Use another circuit. If you are unsure  

about the outlet, have it checked by a 

qualified electrician.

• See Setting the Temperature  

Control section.

• Ensure plug is tightly pushed into outlet. 

 

• Check/replace fuse with a 15-amp time 

delay fuse. Reset circuit breaker.

• 

Check house lights. Call a qualified electrician.

Freezer

 runs too 

much or too long.

• Room or outside 

weather is hot.

• Freezer has recently 

been disconnected for 

a period of time.

• Large amounts of warm 

or hot food have been 

stored recently.

• Lid is opened too fre-

quently or too long.

• Lid may be slightly open.
• Temperature control is 

set too cold. 

• Gasket is dirty,  

worn, cracked, or 

poorly fitted.

• It’s normal for the freezer to work longer 

under these conditions.

• It takes 4 hours for the freezer to cool  

down completely. 

• Warm food will cause freezer to run more 

until the desired temperature is reached. 

• Warm air entering the freezer causes it 

to run more. Open door less often.

• Ensure door is tightly closed.
• Turn temperature control knob to a 

warmer setting. Allow several hours for 

the temperature to stabilize.

• Clean or change gasket. Leaks in door 

seal will cause freezer to run longer in 

order to maintain desired temperatures.

FREEZER TEMPERATURES
Interior tempera-

ture is too cold.

• The temperature is set 

too cold.

• Turn temperature control knob  to a 

warmer setting. Allow several hours for 

the temperature to stabilize.

Interior tempera-

ture is too warm.

• Temperature Control is 

set too warm. 

• Lid is kept open too 

long or is opened  

too frequently.

• Lid may not be  

seating properly.

• Large amounts of warm 

or hot food may have 

been stored recently.

• Freezer has recently 

been disconnected for 

a period of time.

• Turn temperature control knob to a colder 

setting. Allow several hours for the 

temperature to stabilize.

• Warm air enters the freezer every time the 

lid is opened. Open the lid less often. 

• See “LID PROBLEMS” section. 

• Wait until the freezer has had a chance 

to reach its selected temperature. 

• Freezer requires 4 hours to cool  

down completely.

Visit our web site at 

www.frigidaire.com.

1-800-944-9044 

(United States)

1-800-265-8352 

(Canada)

Before calling for service, review this list. It may save you time and expense. This list includes com-

mon occurrences that are not the result of defective workmanship or materials in this appliance.

Summary of Contents for FFFC20M4TW

Page 1: ...ut the Use Care of your Freezer Product Registration 2 Important Safety Instructions 2 Feature Diagram 4 Optional Features 4 First Steps 5 Energy Saving Tips 7 A10092402 August 2017 Setting the Temperature Control 7 Care and Cleaning 7 Power Freezer Failure 8 Before You Call 9 Major Appliance Warranty 12 ...

Page 2: ...nor or moderate injury IMPORTANT IMPORTANT indicates installation operation or maintenance information which is important but not hazard related WARNING Child Safety Destroy carton plastic bags and any exte rior wrapping material immediately after the unit is unpacked Children should never use these items for play Cartons covered with rugs bedspreads plastic sheets or stretch wrap may become airti...

Page 3: ... directly into a properly grounded three prong receptacle protected with a 15 amp time delay fuse or circuit breaker The receptacle must be installed in accordance with the local codes and ordinances Consult a qualified electri cian Receptacles protected by Ground Fault Circuit Interrupters GFCI are NOT RECOM MENDED Do not use an extension cord or ungrounded two prong adapter If the power cord is ...

Page 4: ...ng section LED Lighting The freezer features maintenance free LED lighting To replace contact an authorized service technician Power On Light The green Power On light indicates that the freezer is properly connected to electrical power The light glows even when the temperature control is turned to OFF If the light goes out refer to LIGHT IS NOT ON in the BEFORE YOU CALL section of this Use Care Gu...

Page 5: ...ensure that all 4 corners of the freezer are resting firmly on a solid floor Turn the leveling legs clockwise to retract the legs and counterclockwise to extend the legs Ensure the floor is strong enough to support a fully loaded freezer NOTE It is VERY IMPORTANT for your freezer to be level in order to function properly If the unit is not leveled during installation the lid may be misaligned and ...

Page 6: ...RSH CLEANERS ON THESE SURFACES Do not use razor blades or other sharp instruments which can scratch the freezer surface when removing adhesive labels Any glue left from the tape can be removed with a mixture of warm water and mild detergent or the residue can be touched with the sticky side of tape already removed DO NOT REMOVE THE SERIAL PLATE 3 Remove the adjustable leveling legs already install...

Page 7: ...ntil the unit has operated for 4 hours When loading the unit freeze only 3 pounds of fresh food per cubic foot of freezer space at one time Distribute packages to be frozen evenly throughout the freezer It is not necessary to turn temperature control knob to a colder setting while freezing food Temperature Control The temperature control is located on the right outside wall The temperature is fact...

Page 8: ...pe dry with a clean soft cloth Replace parts and food Vacation and Moving Tips Short Vacations Leave the unit operating during vacations of less than three weeks WARNING If leaving freezer lid open while on vacation make certain that children cannot get into the unit and become entrapped NOTE Do not open freezer lid unnecessarily if unit is off for several hours If a power failure occurs frozen fo...

Page 9: ...es it to run more Open door less often Ensure door is tightly closed Turn temperature control knob to a warmer setting Allow several hours for the temperature to stabilize Clean or change gasket Leaks in door seal will cause freezer to run longer in order to maintain desired temperatures FREEZER TEMPERATURES Interior tempera ture is too cold The temperature is set too cold Turn temperature control...

Page 10: ...disappear as the freezer continues to run Bubbling or gurgling sound like water boiling Refrigerant used to cool the freezer is circulating throughout the system This is normal Vibrating or rattling noise Freezer is not level It rocks on the floor when it is moved slightly Floor is uneven or weak Freezer rocks on floor when it is moved slightly Freezer is touching the wall Level the unit Refer to ...

Page 11: ...ing in the INSTALLATION section Level the freezer by using leveling legs or brace floor supporting the freezer LIGHT IS NOT ON Power Available Light is not on LED may be burned out No electric current is reaching the freezer Contact a qualified service technician See Freezer does not run in the FREEZER OPERATION section Freezer light not on LED may be burned out No electric current is reaching the...

Page 12: ...an genuine Electrolux parts or parts obtained from persons other than authorized service companies or external causes such as abuse misuse inadequate power supply accidents fires or acts of God DISCLAIMER OF IMPLIED WARRANTIES LIMITATION OF REMEDIES CUSTOMER S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN CLAIMS BASED ON IMPLIED WAR...

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