15
Concern
Potential Cause
Common Solution
Vibrating or
rattling noise.
• Freezer is not level. It
rocks on the floor when
it is moved slightly.
• Floor is uneven or weak.
Freezer rocks on floor
when it is moved slightly.
• Freezer is touching
the wall.
• Level the unit. Refer to ”
Leveling
”
in the
INSTALLATION
section.
• Ensure floor can adequately
support the freezer. Use leveling
legs to level the freezer.
• Re-level or move the freezer
slightly. Refer to “
Leveling
” in the
INSTALLATION
section.
WATER/MOISTURE/FROST INSIDE FREEZER
Moisture forms
on inside walls.
• Weather is hot
and humid.
• Lid may not be
seating properly.
• Lid is opened too often
or too long.
• The rate of frost buildup and
internal sweating increases. This
is normal.
• See
LID PROBLEMS
.
• Open lid less often.
ODOR IN FREEZER
Odor in freezer.
• Interior needs to
be cleaned.
• Foods with strong
odors are in the freezer.
• Clean interior with sponge, warm
water, and baking soda.
• Cover the food tightly.
LID PROBLEMS
Lid will not close.
• Freezer is not level. It
rocks on the floor when
it is moved slightly.
• Floor is uneven or weak.
Freezer rocks on floor
when it is moved slightly.
• This condition can force the cab-
inet out of square and misalign
the lid. Refer to “
Leveling
” in the
INSTALLATION
section.
• Level the freezer by using leveling
legs or brace floor supporting
the freezer.
LIGHT IS NOT ON
Power Available
Light is not on.
• LED may be burned out.
• No electric current is
reaching the freezer.
• Contact a qualified service technician.
• See “
Freezer does not run
” in
FREEZER OPERATION
.
Freezer light
not on.
• LED may be burned out.
• No electric current is
reaching the freezer.
• Contact a qualified service
technician.
• See “
Freezer does not run
” in
FREEZER OPERATION
.
TROUBLESHOOTING
