General
24
Information
PROBLEM
POSSIBLE CAUSE / SOLUTION
RANGE DOES NOT OPERATE
(continued)
Surface elements do not heat.
Control panel light does not
operate (some models).
No power to range. Check steps “Entire range does not operate” above.
Control knobs set too low. At very low heat settings of the control knobs, the surface
signal light may come on; however, surface unit does not operate. Turn the control
knob to a slightly higher setting until the elements start heating.
Coil elements not seated properly in terminals. Turn temperature control knobs to
OFF. Pull out and lift up coil elements. Straighten terminals on end of coil element
if necessary. Replace elements properly into the element block.
Incorrect surface control knob turned on. Make sure the correct surface control is on
for the surface unit to be used.
Burned-out light bulb. See “Oven Lamp” in the “General Information” section.
Lamp loose in sockets or burned-out. See Fluorescent Lamp in General Information
section.
SURFACE UNITS
Surface elements too hot or
too cold.
Liquids boil at LOW setting of
surface units.
Raise or lower setting until proper amount of heat is obtained.
Use only flat bottom, evenly balanced, medium or heavyweight cookware. Pans
having a flat bottom heat better than warped pans. Cookware material affects
heating. Heavy and medium weight pans heat evenly. Because lightweight pans
heat unevenly, foods may burn easily.
Incorrect setting of the control knob. Turn control knob to a lower setting.
Cooking on right rear element. When the oven is operating, heated air escapes
through the oven vent located directly under the right rear end coil element or little
behind it. This will increase the heat input.
CERAMIC GLASS COOKTOP (some models)
Scratches or abrasions on
cooktop surface.
NOTE:
Clean sugary food spills on the heating surfaces as soon as possible, as these can cause cratering of
these surfaces when hot.
See “Ceramic Glass Cooktop” section in “General Information” section.
AVOID SERVICE CHECKLIST
