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29

BEFORE YOU CALL 

(Solutions to Common Problems)

OCCURRENCE

POSSIBLE CAUSE/SOLUTION

Range is not level.

Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust 

leveling legs at base of range until the rack is level. When range is level, cooktop may 

appear out of alignment if countertop is not level.
Weak, unstable fl oor. Be sure fl oor is level and can adequately support range. If fl oor is 

sagging or slopping, contact a carpenter to correct the situation.
Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are 

square and have suffi cient room for range clearance.

Cannot move 

appliance easily. 

Appliance must 

be accessible for 

service.

Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
Contact builder or installer to make appliance accessible.
Carpet interferes with range. Provide suffi cient space so range can be lifted over carpet.

Entire range or oven 

does not operate.

Make sure cord/plug is plugged tightly into outlet.
Service wiring is not complete. Call an authorized servicer.
Electrical power outage. Check house lights to be sure. Call your local electric company for 

service.

Oven control beeps 

and displays any F 

code error (ex.: F10)

Electronic control has detected a fault condition. Press CLEAR to clear the display and stop 

beeping. Reprogram oven. If fault recurs, record fault number. Press CLEAR and call an 

authorized servicer for assistance.

Oven light does not 

work.

Replace or tighten bulb. See Changing Oven Light section in this Use & Care Guide.
Electrical power outage. Check house lights to be sure. Call your local electric company for service.

Surface unit does 

not heat.

No power to the appliance. Check steps under "Entire Range or Oven Does Not Operate" in 

this Before you Call checklist.
Incorrect control setting. Make sure the correct control is on for the surface unit to be used.

Surface units too 

hot or not hot 

enough.

Incorrect control setting. Make sure the correct control is on for the surface unit to be used.
Lightweight or warped pans used. Use only fl at, evenly balanced, medium or heavyweight 

cookware. Flat pans heat better than warped pans. Cookware materials and weight of the 

material affect heating. Heavy-and medium- weight pans heat evenly. Because lightweight 

pans heat unevenly, foods may burn easily.

Metalmarks.

Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on 

cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks. 

"Cooktop Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.

Scratches or 

abrasions on 

cooktop surface.

Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be 

sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not 

affect cooking and will become less visible with time. 
Cleaning materials not recommended for ceramic-glass cooktop have been used. See 

"Cooktop Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.
Cookware with rough bottom has been used. Use smooth, fl at-bottomed cookware.

Brown streaks or 

specks.

Boilovers are cooked onto surface. Use razor blade scraper to remove soil. "Cooktop 

Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.

IMPORTANT

Before you call for service, review this list. It may save you time and expense. The list includes common 

occurrences that are not the result of defective workmanship or materials in this appliance.

Summary of Contents for 318200718

Page 1: ...ngratulations 2 Important Safety Instructions 3 Features at a Glance 6 Before Setting Surface Controls 7 Setting Surface Controls 9 Before Setting Oven Controls 13 318200718 January 2012 Rev A Setting Main Oven Controls 14 Setting Auxiliary Oven 26 Care Cleaning Cleaning Chart 27 Care Cleaning 28 Before You Call 33 Major Appliance Warranty 36 ...

Page 2: ...SE CAREFULLY READ AND SAVE THESE INSTRUCTIONS This Use Care Manual contains general operating instructions for your appliance and feature information for several models Your product may not have all the described features The graphics shown are representative The graphics on your appliance may not look exactly like those shown These instructions are not meant to cover every possible condition and ...

Page 3: ...p resultinginseriousburnsorother injury An open drawer when hot may cause burns WARNING Do not use the oven for storage Storage in or on Appliance Flammable materials should not be stored in an oven near surface burners or in the warm serve drawer if equipped This includes paper plastic and cloth items such as cookbooks plastic ware and towels as well as flammable liquids Do not store explosives s...

Page 4: ...appliance during a power failure If the power fails always turn off the unit If the unit is not turned off and the power resumes the appliance will not operate and an error message will be displayed Once the power resumes reset the clock and the oven function CAUTION Electronic controllers can be damaged by cold temperatures When you use your appliance for the first time or if it has not been used...

Page 5: ...asp the rack with both hands to reposition Do not let pot holders contact the hot oven element or interior of the oven Do not use a broiler pan without its insert Broiler pan and grid allow dripping fat to drain and be kept away from the high heat of the broiler Do not cover the broiler grid or oven bottom with aluminum foil Exposed fat and grease could ignite Do not touch a hot oven light bulb wi...

Page 6: ...ator light 8 Automatic oven door light switch 9 Broil element 10 Oven interior light with removable cover 11 Adjustable interior oven rack s 12 Manual cleaning oven interior 13 1 piece handle 14 Storage cavity with rack 15 Oven door with window 16 Storage drawer 17 Porcelain cooktop 18 8 left rear coil element 19 6 right rear coil element 20 6 left front coil element 21 8 right front coil element ...

Page 7: ...n Off indicator light 10 Automatic oven door light switch 11 Self clean door latch 12 Broil element 13 Manual cleaning oven interior 14 Self cleaning oven interior 15 Oven interior light with removable cover 16 Adjustable interior oven rack s 17 Bake element 18 1 piece handle 19 Oven door with window 20 Storage drawer 21 Porcelain cooktop 22 8 left rear coil element 23 6 right rear coil element 24...

Page 8: ...nob 8 Oven lights switch 9 Element On Off indicator light 10 Auxiliary oven On Off indicator light 11 Griddle On Off indicator light 12 Automatic oven door light switch 13 Self clean door latch 14 Broil element 15 Manual cleaning oven interior 16 Self cleaning oven interior 17 Oven interior light with removable cover 18 Adjustable interior oven rack s 19 Bake element 20 1 piece handle 21 Oven door...

Page 9: ...s of food will cause it to darken Anodized aluminum cookware resists staining pitting If aluminum pans slide across the ceramic glass cooktop they may leave metal marks which will resemble scratches Remove these marks immediately Copper Excellent heat conductor but discolors easily May leave metal marks on ceramic glass see Aluminum above Stainless steel Slow heat conductor with uneven cooking res...

Page 10: ...ll glow when one or more elements are turned ON A quick glance at this indicator light when cooking is finished is an easy check to be sure all surface elements are turned OFF Figure 2 Element ON indicator light Figure 3 Surface Cooking Settings Use the chart to determine the correct setting for the kind of food you are preparing The Simmer settings are used to simmer and keep larger quantities of...

Page 11: ...e griddle into place 1 Push in and turn the griddle control in either direction to the desired setting figure 2 Start most cooking operations on a higher setting then turn to a lower setting to finish cooking 2 The control does not have to be set exactly on a particular mark Use the marks as a guide and adjust the control as needed 3 The griddle indicator light glows when the griddle is on A quick...

Page 12: ...e for proper air circulation and be sure pans and cookware do not touch each other the oven door sides or back of the oven cavity The hot air must circulate around the pans and cookware in the oven for even heat to reach around the food Arranging oven racks ALWAYS ARRANGE OVEN RACKS WHEN THE OVEN IS COOL PRIOR TO OPERATING THE OVEN Always use oven mitts when using the oven To remove an oven rack p...

Page 13: ...isplay Mode whether set for F or C 2 Within 4 seconds press the UP or DOWN ARROW pad once to toggle between the F Fahrenheit and C Celsius 3 To accept the change wait 5 more seconds until the oven control beeps once To complete the change skip step 4 below OR 4 If at any time during the process of changing the Temperature Display Mode F or C you decide the change is not desired press the CLEAR OFF...

Page 14: ... the fire Flour may be explosive ADJUSTING YOUR OVEN TEMPERATURE Your new oven has been factory calibrated and tested to ensure an accurate baking temperature For the first few uses follow your recipe times and temperature recommendations carefully If you feel your oven is too hot or too cool from your baking experience the oven temperature may be adjusted to your liking ÍNOTE DO NOT adjust your o...

Page 15: ...ghts The oven light will glow each time the oven unit turns on maintain the set oven temperature The Preheat light will glow when the oven is first set to operate or if the desired temperature is reset higher than the actual oven temperature The Door Locked light will flash until the door locks when the self clean cycle is in use It glows constantly after the door locks 6 Up arrow pad Used along w...

Page 16: ... OFF the time of day will reappear for a few seconds any time the CLOCK pad is touched To Change the Minute Timer while it is in use While the timer is active and shows in the display push and hold the UP or DOWN ARROW pad to increase or decrease the time To Cancel the Minute Timer before the set time has run out Push TIMER ON OFF pad TO SET CONTROL FOR CONTINUOUS BAKE OR 12 HOUR ENERGY SAVING The...

Page 17: ...il pan and broil pan insert used together allow dripping grease to drain and be kept away from the high heat of the oven broiler Broiling Tips For optimum browning preheat the broil element for 5 minutes Broil one side until the food is browned turn and cook on the second side Season and serve Always pull the rack out to the stop position before turning or removing food Always use the broiler pan ...

Page 18: ... until the CLEAR OFF pad is pushed To Change the Oven Temperature or Bake Time after Baking has started 1 Push the function pad you want to change 2 Push the UP or DOWN ARROW pad to adjust the setting CAUTION Use caution when using the automatic timer Use the automatic timer when cooking cured or frozen meats and most fruits and vegetables Foods that can easily spoil such as milk eggs fish meat or...

Page 19: ...g so will destroy heat distribution produce poor baking results and cause permanent damage to the oven interior aluminum foil will melt to the interior surface of the oven DO NOT force the oven door open This can damage the automatic door locking system Use caution when opening the door after the Self Cleaning cycle is completed The oven may still be VERY HOT IMPORTANT Adhere to the following clea...

Page 20: ...hile the light is flashing it takes about 15 seconds for the lock to close 6 The Door Locked light will glow until the cleaning cycle is completed or cancelled and the oven temperature has cooled When the Self Clean Cycle is Completed 1 The time of day will appear in the display window and the Door Locked light will continue to glow 2 Once the oven has cooled down for about 1 hour and the Door Loc...

Page 21: ...w for recommended position Rack Position From Top Food 1 Rare steaks 2 Ham slices fish hamburgers and medium steaks and chops 3 Well done foods such as chicken and lobster 2 Turn the Temperature Control Knob to BROIL To sear rare steaks allow the element to become red hot about 2 minutes before placing food in oven 3 Place the grid on broiler pan and then place the meat on the grid accessories ava...

Page 22: ...dels Door Liner Oven Bottom Clean broiler pan and insert some models in the dishwasher and dry upon removal If soils are not removed follow the cooktop cleaning instructions below Gentle scouring with a soapy scouring pad will remove most spots Rinse with a 1 1 solution of clear water and ammonia If necessary cover difficult spots with an ammonia soaked paper towel for 30 to 40 minutes Rinse with ...

Page 23: ...after cleaning To Remove Heavy Soil 1 Allow a dish of ammonia to sit in the oven overnight or for several hours with the oven door closed Clean softened spots using hot soapy water Rinse well with water and a clean cloth 2 If soil remains use a soap filled scouring pad or a nonabrasive cleaner If necessary use an oven cleaner following manufacturer s instructions DO NOT mix ammonia with other clea...

Page 24: ...y diluted liquid cleanser or a solution of ammonia and water 1 2 cup ammonia to 1 gallon of water A nylon scrubber may be used after soaking DO NOT use abrasive cleaners or steel wool as they will scratch the surface Always rinse with clean water and polish dry with a soft cloth To Replace Drip Bowls and Surface Elements 1 Slide the terminal end on the element through the opening in the drip bowl ...

Page 25: ...ELD MUST ALWAYS BE IN PLACE WHEN THE OVEN IS IN USE To Replace the Light Bulb 1 Turn the power OFF at the main source 2 Wear a leather faced glove for protection against possible broken glass 3 Replace bulb with a 40 Watts appliance bulb only 4 Press wire holder to one side to release glass shield change bulb and be sure to replace glass shield Cleaning the Griddle some models Before cleaning be s...

Page 26: ... stop position lift the oven door hinge arms over the roller pins located on each side of the oven frame See Figure 4 To Replace Oven Door 1 Firmly grasp both sides of oven door along the door sides Do not use the oven door handle See Figure 3 2 Holding the oven door at the same angle as the removal position seat the hook of the hinge arm over the roller pins located on each side of the oven door ...

Page 27: ...r towel for 30 to 40 minutes Rinse with clean water and a damp cloth Remove all cleaners or the porcelain may become damaged during future heating DO NOT use spray oven cleaners on the cooktop To Replace Storage Drawer 1 Align the glide latches on both sides of the drawer with the slots on the drawer 2 Push the drawer back into the appliance WARNING Flammable materials should not be stored in an o...

Page 28: ...o preheat to the selected temperature before placing food in the oven Use proper rack position for baking needs Set oven temperature 25 F 12 C lower than recommended Cakes not done in the center Oven too hot Incorrect pan size Pan not centered in oven Set oven temperature 25 F 12 C lower than recommended Use pan size suggested in recipe Use proper rack position and place pan so there is 5 1cm to 1...

Page 29: ...company for service Surface unit does not heat No power to the appliance Check steps under Entire Range or Oven Does Not Operate in this Before you Call checklist Incorrect control setting Make sure the correct control is on for the surface unit to be used Surface units too hot or not hot enough Incorrect control setting Make sure the correct control is on for the surface unit to be used Lightweig...

Page 30: ...up and grease not draining Always place grid on the broiler pan with ribs up and slots down to allow grease to drip into pan Grease has built up on oven surfaces Regular cleaning is necessary when broiling frequently Old grease or food spatters cause excessive smoking Control s not set properly Follow instructions under Oven Cleaning in the Electronic Oven Control Guide Self cleaning cycle does no...

Page 31: ...31 NOTES ...

Page 32: ... warranties including warranties of merchantability or fitness for particular purpose are limited to one year or the shortest period allowed by law but not less than one year Electrolux shall not be liable for consequential or incidental damages such as property damage and incidental expenses resulting from any breach of this written limited warranty or any implied warranty Some states and provinc...

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