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SERVICE AND MAINTENANCE
Replacement Parts
• Pot, Stirrer, Knob Only and Glass Lid – Call 1-800-240-3340 in the U.S.
To assist us in serving you, please have the freshTECH Jam & Jelly Maker model
number and date of purchase available when you call. The model number is located
on the bottom of the appliance Base.
U.S. 1-800-240-3340
Hours of Operation: Monday - Friday, 8:30am - 4:30pm EST
You may also visit our website at www.freshpreserving.com for service information.
We welcome your questions, comments or suggestions. In all your communications,
please include your complete name, address and telephone number and a description
of the problem.
Visit our website at www.freshpreserving.com and discover the secret to making the
perfect batch of homemade jam or jelly. You will also find a lip-smacking assortment
of gourmet recipes, entertaining tips and the latest information on freshTECH products.
www.freshpreserving.com
To learn more about home canning and
other Ball
®
fresh preserving products, visit
WARRANTY REGISTRATION
To register your freshTECH Jam Maker for warranty coverage, retain proof of purchase
along with product ID and visit www.freshpreserving.com.