Troubleshooting
Before contacting your local service
centre, please read the tips below
carefully. If the problem persists
after completing the following
procedure, please contact your
local product distributor or service
centre for further instructions.
1. The product will not switch on.
a) Check the main power cable and make
sure it is plugged into a suitable power
outlet.
b) Check that the mains supply is
switched on.
c) Connect the power cable to a different
power outlet.
2. No picture
a) Make sure that the product is powered
on and in operation mode. (Press the
STANDBY button)
b) Make sure that the AV cables is firmly
connected to theTV.
C) Make sure that the antenna cable is
properly connected to the product.
d) Be sure to activate channel search.
e) Check the brightness level of the TV.
f) Check if the channel is currently on air.
3. Poor picture/sound quality
a) Make sure there is no mobile phone or
microwave oven near the product.
b) Keep the power cable and the RF cable
apart from each other.
Note: If the antenna is covered with snow
or the RF is weakened by heavy rain,
the condition of the sound and picture
may temporarily be poor. However, poor
sound and picture quality due to weather
conditions cannot be accepted as a
malfunction of product.
c) Change the satellite dish for a larger
one as this will increase the signal levels
received.
d) Replace the LNB with a lower noise
factor in case the noise factor is too high.
e) Replace the LNB with a new one in case
it is damaged or out of order.
f) Install the antenna in an obstacle-free
place.
h) Check the signal levels and adjust
your antenna if the level is too low. The
signal level may be affected by weather
conditions.
33
Summary of Contents for HUMAX HDR-1100S
Page 1: ...HDR 1100S Your USER GUIDE ...
