background image

Your 

Companion

like any other electro-mechanical machine

will benefit from regular servicing by your 

Freerider

dealer.

You too, can help keep your 

Companion

in tip-top

condition by following a simple guide to home maintenance.

Note: Only competent people should carry out service work.

SEAT UPHOLSTERY

A damp cloth and a little soapy water will keep your seat,
backrest and arms looking smart. Do not use abrasive
cleaners as this will damage the coating. Upholstery can be
damaged by chemical cleaners. The coating material can also
degrade over a period of time due to contamination by
natural oils in the hair and skin.

Ultra-violet light can also reduce the life of the upholstery
coating material. This is a normal ageing process and cannot
be guaranteed (see exclusions in the Guarantee Terms).

BODYWORK

The painted bodywork on your 

Companion 

Scooter can be

lightly washed with clean soapy water. Do not use abrasive
cleaners or strong detergents. This could fade the colour, an
auto type shampoo works well. 

Remove salt contact as this

is very corrosive to bright metal parts.

Caution:

Do not hose down your 

Companion

with a

powerful cleaner. Water could be forced into the electronics
and cause permanent damage.

On the painted finish, be cautious not to wash with a dirty
cloth as this could scratch the paint finish. Auto polish can
be used to keep the paintwork and bright chrome parts in
pristine condition.

The metal framework of your 

Companion

should be cleaned

once a year and any paintwork damaged should be treated
to prevent further attack from the elements.

Do not

store your 

Companion

in damp conditions. This

may affect the electronics if left for very long periods of
time. Moisture, if left unattended can cause deterioration on
metal work, protect with proprietory cleaners.

ELECTRONICS

Servicing of the drive electronics and charger should only be
carried out by your local 

Freerider

service dealer. These

units are sealed and should not be opened. 

BROKEN

SEALS WILL INVALIDATE YOUR GUARANTEE.

Do not operate your Freerider Companion in exceptional
weather conditions ie. very heavy rain. Cover your
machine up, if it is to be left unattended and outside for a
long period of time.

Do not drive through deep water with your Companion.
This could damage the electronic speed controller.  Sea
and road salts are very corrosive and should be
neutralised quickly.

MOTOR

The motor on your 

Freerider Companion

is fitted with long-

life brushes. The brushes should be inspected for wear every
12 months or more frequently if you use you 

Companion

daily for long periods. 

The brushes should be changed

when they have worn down to approximately 8mm in
length.  Access to these brushes can only be made by
dismantling the motor body.

Caution:

Only competent people should service the

motor’s components.

26

C A R E   &   M A I N T E N A N C E

C A R E   &   M A I N T E N A N C E

CHARGER MAINS PLUG

Your Charger’s main input cord is already fitted with a
moulded plug incorporating a fuse, the value of which is
indicated on the pin face of the plug. Should the fuse need to
be replaced, an ASTA approved BS1362 fuse must be used of
the same rating. If the plug supplied is not suitable for your
socket outlet, it should be cut off and destroyed

*

. The end of

the flexible cord should be suitably prepared and the correct
plug fitted. If any other type of plug is used a 5 amp fuse
must be fitted either in the plug, adaptor or at the
distribution board.

* WARNING

:

A plug with bared flexible cord is hazardous if

engaged in a live socket outlet.

PLUG WIRING INSTRUCTIONS

Important: The wires in the mains lead are coloured in
accordance with the following code: Blue - neutral, Brown -
live. As these colours may not correspond with the coloured
markings identifying the terminals in your plug, proceed as
follows: The wire which is coloured Blue must be connected
to the terminal in the plug which is marked with the letter N
or coloured Blue or Black. The wire coloured Brown must be
connected to the terminal which is marked with the letter L or
coloured Brown or Red.

Warning:

Do not connect either wire to the earth terminal

which is marked with the letter E, by the earth symbol       or
coloured green or green/yellow.

Caution:

Fittings marked      are double insulated and do not

need to be earthed. If in doubt or difficulty is experienced,
consult a qualified electrician.

Summary of Contents for COMPANION

Page 1: ...ION MANUAL USERS INSTRUCTION MANUAL FR168 3A2 ATTENTION Read all parts in this manual before operating your scooter ATTENTION Read all parts in this manual before operating your scooter Companion Companion Companion ...

Page 2: ...ng operation or maintenance consult your authorised Freerider dealer Please keep in mind that the operator of the Scooter is responsible for accidents or hazards occurring to other people or their property Your Companion has numerous features not found on other power Scooters With proper care and maintenance you will enjoy many years of dependable service Your Companion Scooter needs to receive ma...

Page 3: ...troller electronics ensures a smooth comfortable and safe drive on most surfaces and gradients G Two piece steel chassis for ease of transporting G Your Scooter can be dismantled into separate components without the use of tools for ease of transporting However your Scooter is not designed to transport the user in a moving vehicle for advice on transporting consult your selling agent or the Freeri...

Page 4: ...oter type invalid carriage designed for the use on the footway with maximum speed up to 4 M P H Class B as defined in The European Standard EN12184 1999 A scooter sufficiently compact and manoeuvrable for some indoor environments and capable of travelling over longer distances and negotiating outdoor obstacles R U L E S F O R S A F E U S E R U L E S F O R S A F E U S E These symbols below are used...

Page 5: ...osition 14 Do not drive your Companion over deep soft terrain eg soft earth deep grass loose gravel snow 15 Do not drive when under the influence of alcohol or certain drugs which may impair your safety 16 Avoid climbing or descending kerbs you may ground your chassis and fall over 17 Always approach small obstacles straight on and at slow speed Do not attempt to climb or descend kerbs This may da...

Page 6: ... is a small sized three wheeled vehicle which will allow you to negotiate obstacles found in confined shopping areas This is just one of the features you will find on your Companion Scooter Others are COMFORT The contoured seat helps cushion you from the vibrations of a journey giving you maximum comfort A fully proportional speed controller with a speed restriction facility allows you a smooth je...

Page 7: ... fixing bolt see Fig 6 3 Remove the 10mm fixing bolt and reposition the bolt into one of the four preferred location holes of the seat mounting tube see Fig 6 4 Re tighten the 10mm fixing bolt Refit the seat onto your Companion Scooter Warning Do not have the seat set too high you must be able to place both feet firmly on the Scooter s floor area Stability will be reduced the higher your seat is s...

Page 8: ...status light is connected to a very sophisticated diagnostic system which can identify faults which could occur on the main speed control system or some other part of your Scooter s electronic drive system For instance if your batteries run low in power the status light will flash slowly at one flash a second this indicates your batteries need recharging If you notice the status light flashing at ...

Page 9: ...off and on again until the green status light fully illuminated your Companion will now drive under motor power again Warning Always check that the freewheel device is in the drive position before attempting to drive your Scooter after it has been left unattended for a period of time Failure to observe this warning may result in an accident General note If you are able to push your Freerider Compa...

Page 10: ...HECK Get to know the feel of your Companion Scooter and it s capabilities Freerider recommends that you perform a safety check before each use to make certain your Scooter operates smoothly and safely For details on how to perform these necessary inspections see the Care and Maintenance section of this manual Perform the following inspection prior to using your Companion Scooter Check tyre inflati...

Page 11: ...ked sand and gravel If you feel unsure about a driving surface please anticipate and avoid that surface STREET AND ROADWAY DRIVING Warning Your Companion Scooter has not been designed for operation on public streets and roads It is designed for operation on pedestrian pavements and traffic free shopping areas Your Companion Scooter must be driven with due care and compliance with the Road Traffic ...

Page 12: ...s such use may cause the Scooter to tip and cause personal injury and or damage to the Scooter Warning Avoid putting all of your weight onto the footboard such use may cause the Scooter to tip and cause personal injury MODIFICATIONS Freerider has designed your Companion Scooter to provide maximum mobility A range of accessories are available from Authorised Freerider Agents to further customise yo...

Page 13: ...rther information regarding the recycling arrangements for this type of vehicle and its batteries contact your local authority or government department details of this can be found in your telephone directory ALWAYS TAKE CARE AND BE SAFE 8 degrees maximum incline 6 degrees maximum incline SAFETY WARNING INSTRUCTION LABELS SAFETY WARNING INSTRUCTION LABELS The following labels are positioned on you...

Page 14: ...e instructions provided with this accessory see also page 37 of this manual DISMOUNTING Always switch off your Scooter before dismounting Locate the seat lever and pull up Now you can swing the seat away lock it and ease yourself onto your feet If you prefer you can swing the armrests back to allow you to pivot on your seat and then ease yourself onto your feet Caution Do not use the handlebars as...

Page 15: ...s you If the door is self closing you can go through allowing the door to close behind you if you go quickly enough If not just stop when you re clear of the door and push it closed If the door opens toward you hold the knob or bar with one hand and gently let the reverse power do the work When the door is open wide enough go ahead quickly leaving the hand on the door to keep it free of the Scoote...

Page 16: ...ate and think safety Caution Because of the power of your Freerider Companion you will be able to climb inclines But the maximum safe gradient limit is 8 degrees The reason for this is to ensure good stability Always have the anti tipping wheels fitted to your machine Fig 14 when climbing angles or obstacles Always avoid turning on slopes or climbing kerbs Always make certain that your Companion i...

Page 17: ...able supplied to the battery using a nut washer and bolt The red positive cable is attached to the positive terminal marked in red on some battery models The black negative cable is attached to the negative terminal marked in black on some battery models see fig 16 Warning The batteries nut and bolt must be fastened tightly onto the terminal and covered with the red and black plastic terminal prot...

Page 18: ... 6 Lower the handlebars by releasing the locking lever Fig 7 page 8 The handlebar will rest on the floor mat Note place a soft piece of material under the painted console for protection 7 Electric Plugs Disconnect the 6 pin white connector Fig 26 page 19 by squeezing the small latch and carefully pulling apart This connector is polarised and can only be re connected together one way Note the locat...

Page 19: ...ear seat of the vehicle Use the cars safety belt to secure the seat in position Caution The body mouldings on your Companion have not been designed for lifting your machine Use the firm metal lifting handles only Warning Take care when lifting heavy parts If in doubt always seek assistance when lifting parts into or out of your vehicle When using access ramps to load your Companion into a car alwa...

Page 20: ...the locking mechanism approximately four full turns until the locking pin is fully located Pull backwards and forwards on the seat mounting post to determine that the two chassis parts are correctly located together no movement in the two chassis parts should be found Warning Failure to fully engage the safety pin mechanism correctly could result in an accident please take particular care 6 Connec...

Page 21: ... Make certain the red and black battery wires are correctly attached to the and terminals as the diagram below Failure to observe this warning may cause an explosion short circuit fire or injury to your person BATTERY CHARGING Your Companion has a lot of power for a small Scooter Keeping it working to its maximum potential means that its two batteries must be maintained with full power Nightly rec...

Page 22: ...quired Do not cover the fan ventilation louvres 5 When the batteries are 90 recharged the 90 Charged indicator light will illuminate second yellow light The charging cycle is complete when the green Charge Complete Light illuminates The four coloured lights on the front panel of the Charger provide charging status indication as shown below It is not necessary to disconnect your Charger immediately...

Page 23: ... on the batteries making sure they are tight and clean make certain the red black terminal covers are maintained 5 Batteries carry a limited guarantee from the original manufacturer which is subject to a stringent wear and tear clause Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months Any gradual deterioration in performance afte...

Page 24: ...s have been used or in time their age At this point a timer is automatically started to regulate the final stage of the charging cycle this set time ensures maximum capacity and battery life The length of time to re charge your batteries will vary from 8 up to 12 hours This variation in time is due to the following factors 1 Depth of discharge The amount of energy you have removed from your batter...

Page 25: ...new batteries 1 Fully recharge any new batteries prior to your initial use This will bring your battery up to about 88 performance 2 Ride your vehicle around the house or garden Do not venture too far away until you become accustomed to the controls and feel of the vehicle This will gently run in your batteries 3 Give your batteries another full charge and run the vehicle again The batteries will ...

Page 26: ...her conditions ie very heavy rain Cover your machine up if it is to be left unattended and outside for a long period of time Do not drive through deep water with your Companion This could damage the electronic speed controller Sea and road salts are very corrosive and should be neutralised quickly MOTOR The motor on your Freerider Companion is fitted with long life brushes The brushes should be in...

Page 27: ...ars The bearings are adjusted by first releasing the locking nut anti clockwise one full turn with a suitable spanner Fig 36 Turn the upper bearing adjustment nut clockwise one flat at a time until all of the up and down movement in the handle bars is removed Retighten the lock nut clockwise into position with a second spanner Do not overtighten the bearing adjustment nut as this will damage the b...

Page 28: ... 30 p s i 210 kpa Warning Pressures exceeding those recommended will result in an uncomfortable ride Underinflation will result in poor battery and motor performance Do not exceed the maximum pressures marked on the side wall of the tyre this could damage the tyre or wheel rim Caution The fitting of solid inserts into the rear wheels to replace the pneumatic tube puncture proofing is not recommend...

Page 29: ...d pivot pin at base of seat Seat arm hinges Inspect lubricate and adjust upper handle bar steering bearings ANNUALLY Check the following and adjust as necessary Motor carbon brush wear minimum brush length 8mm Front wheel bearings for wear Handle bar bearings Chassis for sound welds Rear Drive wheel hub keys All wheel bolts Drive axle securing bolts Motor mounting bolts Magnetic motor brake disc a...

Page 30: ... freewheel lever is fully engaged see page 9 If it is engaged you should not be able to push your machine if disengaged your status light green L E D will flash five times If your Freerider does not slow down or behaves erratically 1 Turn off the power on key switch 2 Inform your authorised Freerider dealer Warning If you find for any reason your Companion does not reduce speed when you let go of ...

Page 31: ...ooter should fail to operate you will be assisted in diagnosis and locating the area of the fault by observing the number of flashes emitted from the green status light on your control console fig 8 4 page 8 If your Companion Scooter fails to operate and the green status light is not illuminated first check the points aforementioned under FAULT FINDING If your green status indicator light is flash...

Page 32: ...or Slope Current Limit Timer FLASH CODE No of flashes 1 Flash 2 Flashes 3 Flashes 4 Flashes 5 Flashes 6 Flashes 7 Flashes 8 Flashes 9 Flashes FAULT DISPLAYED BY PROGRAMMER Battery needs recharging Battery voltage too low Battery voltage too high Current limit time out Brake fault Out of neutral when power switched on at key switch Speed pot error wig wag Motor volts error Other internal errors FRE...

Page 33: ... 16km between charges under ideal conditions Note Range varies with weight terrain temperature battery condition etc and is subject to manufacturing tolerances Note Your batteries will require a period of running in before they will reach their optimum capacity Up to 20 charge discharge cycles can be expected before full range is experienced See also the battery charging section of this manual Tyr...

Page 34: ...34 S I Z E S P E C I F I C A T I O N S I Z E S P E C I F I C A T I O N 75 84cm 97cm 37 46cm 177cm turning diameter 74cm 5 5cm 32cm 16cm 5cm 53cm ...

Page 35: ...5 C I R C U I T D I A G R A M S C I R C U I T D I A G R A M S 12v 12v RED RED RED RED RED BLACK BLACK BLACK BLACK CIRCUIT BREAKER BATTERY WIRING DIAGRAM CIRCUIT DIAGRAM BLACK CONNECTORS BLACK CONNECTORS ...

Page 36: ... to operate in appropriate environments however radio wave sources such as radio or TV broadcasting stations amateur Ham radio transmitters two way radios and cellular portable telephones can affect powered motorised Scooters The following warnings listed below should reduce the chance of unintended brake release or uncontrolled powered Scooter movement 1 Do not turn on hand held personal communic...

Page 37: ...r all your needs STICK UMBRELLA HOLDER Ideal way to carry your walking aids FRONT BASKET BAG Complete with carry strap Ideal for storing your handbag away from prying eyes BACKREST BAG Looking for somewhere to store rainproofs hats scarves and gloves just in case you get caught out in a shower Use the backrest storage bag O P T I O N A L A C C E S S O R I E S O P T I O N A L A C C E S S O R I E S ...

Page 38: ...t item BATTERIES Batteries carry a limited 12 month guarantee from the original manufacturer which is subject to a stringent wear and tear clause Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use See batteries and battery charging section of this manual Any gradual deterioration in the performance after this period is nor...

Page 39: ...om a documented record and this book should accompany the Scooter when service or repair work is carried out The service agent will complete this section and return the book to you S E R V I C E H I S T O R Y S E R V I C E H I S T O R Y DETAILS OF WORK CARRIED OUT DEALER STAMP DATE INITIALS DETAILS OF WORK CARRIED OUT DEALER STAMP DATE INITIALS DETAILS OF WORK CARRIED OUT DEALER STAMP DATE INITIAL...

Page 40: ...in England No 3370389 Registered office as above Freerider has a policy of continual improvement We reserve the right to change specification without prior notice All contents of this manual Freerider 2004 No reproduction in any form of this manual in whole or in part except for brief quotations in critical articles or reviews may be made without the written authorisation from Freerider UK Ltd INF...

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