Troubleshooting
Loss of Suction
•Make sure all parts are completely dry before assembling.
•Make sure that parts are correctly assembled and fit together as snugly as possible, and that
connection to the pump is secure. (see pages 5)
•If the fit between the valve base and funnel is loose, try replacing the valve base with a new
valve base.
•If suction is diminished, try replacing the duckbill valve with a new duckbill valve.
•Make sure tubing is not kinked or pinched. Make sure tubing is pushed securely into its port
on the valve base. (see page 5)
•Make sure Breast Funnel is securely pressed against breast creating a seal around nipple,
and is properly seated in bra. Check that no bra material or tubing is between the device and
your skin. The device should not be tilting upward, downward, or to the side. (see pages 6 and
11) Make sure nipple is not bent or pinched inside the Breast Funnel. (see page 7)
•Try a tighter fitting bra to ensure that the bra is able to support and maintain an adequate seal
and hold Freemie in an upright position. Consider trying a sports bra. (see page 9)
• Philips Avent, Ameda, & Lucina Only: Check that barrier is properly oriented. (see page 4)
Milk in Tubing
•Always make sure device is placed in bra with tubing and pour spout at the 12 o’clock posi-
tion. (see page 8)
If milk gets in tubing, see cleaning instructions. Replace tubing if you are unable to clean
completely.
• Incorrect assembly of the valve will cause milk to back up into tubing.
See Proper Valve
Positioning.
(page 5)
• Avoid overfilling, empty when full, and remove immediately after pumping.
• Avoid excessive movement while pumping and only use in an upright position. (see page 9)
• Never place full device on flat surface without first removing tubing. (see page 11).
• Review your pump manual for pump cleaning instructions.
Need to Stop or Break Suction
•Suction can be broken by stopping the pump or by inserting a finger between the breast and
the breast funnel.
•Stop suction if you experience pain in your breast or nipple even if you think the pump is not
the source of the pain.
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