20
Service and Support
Note:
This device has no user-serviceable components. Any unauthorized
attempt to service or replace internal components will void the product
warranty.
To contact Technical Support by web, visit
support.freedomscientific.com/support
and submit a technical support
request to ask questions.
To contact by email, send questions to
.
To contact by telephone, U.S. customers can call
(727) 803-8600
weekdays
between 8:30 AM to 7:00 PM (Eastern Time).
When you call, please have your questions ready and be prepared to provide
the following information:
•
Product name
•
Product serial number
•
What you were doing when the problem occurred
•
How you tried to solve the problem
