31
GB
5
Chapter 5: Trouble Shooting
This Chapter will help you to resolve the problems which you may encounter
during the installation and operation.
1. Freecom DVB-T Stick does not work properly
a. Driver installation might not complete. Click “Device Manager
Device Manager
Device Manager
Device Manager
Device Manager” from
Hardware
Hardware
Hardware
Hardware
Hardware tab. Find “Sound, video and game controllers
Sound, video and game controllers
Sound, video and game controllers
Sound, video and game controllers
Sound, video and game controllers” category and
you may see “Digital TV Receiver
Digital TV Receiver
Digital TV Receiver
Digital TV Receiver
Digital TV Receiver” on the list. If you do not see it. Please
go back and install the drivers again.
2. Windows cannot find Freecom DVB-T Stick
a. Check if Freecom DVB-T Stick is connected to your PC.
b.Before you launch Freecom DVB-T Stick, please wait for at least 3 seconds
when device is just plugged into the USB interface.
c. Try to restart operation system.
d.Run “Add/Remove Hardware Device” from Windows “control Panel” to
install the correct drivers.
e. Unplug the Freecom DVB-T Stick, then plug it again. Please note that the
interval between plug and unplug should be at least 3 seconds.
f. Plug Freecom DVB-T Stick into another USB port of the PC.
3. Windows cannot find the driver of DTV USB Receiver
a. Make sure the original CD-ROM is in the CD-ROM drive during the
installation.
b.Please indicate the correct directory where the drivers located for Win-
dows if install the drivers by manual.
4. Set up Digital TV Receiver software
a. Please run “Setup.exe” on the CD-ROM disc.
b.Follow the instruction of setup wizard for software installation.
5. Can not see any program channel when auto scan.
a. Check the cable connection between Freecom DVB-T Stick and the
antenna.
b.Exit the application. Unplug the Freecom DVB-T Stick, then plug it again.
Note that the interval between plug and unplug should be at least 3
seconds. Launch Freecom DVB-T Stick and test again.
Trouble Shooting
