F'real FRLB6, Service Manual

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14
Consumer Errors
“Please remove the cup lid completely”
TRIGGER: The LVCB detects a spike in the Position Motor current around the time the blending disc would contact the foil lid
1. Ensure the customer is completely removing the foil lid before blending. Open the front door and check the blending chamber
for debris.
2. Ensure the Cup Lid Weight and Blending Assembly are installed correctly. If the Blending Assembly is damaged or missing,
replace the
Blending Assembly (Parts Manual: Mixer System).
3. Run another shake to make sure the error is cleared.
4. Ensure f’real product cups are not over - filled. A properly filled cup, before blending, will be two - thirds full. If cups are over -
filled or if they are thawed and re - frozen upside down, those shakes will not blend. Try blending a properly filled cup.
“Please close the front door”
TRIGGER: Front door is detected as being open when the blender is blending, in sanitize or in an idle state
1. Ensure the front door is completely shut and latched.
2. Locate the Front Door Switch on the Pinch Guard Assembly.
A. To find the Front Door Switch, remove the (2) small panels directly behind the Cup Holder. Next, remove the right side
panel. Lastly, remove the Throat Panel that sits under the Chamber. The switch is located on the front right side of the
Pinch Guard Assembly. Ensure it is secure and undamaged.
B. Access the Main Menu. Press the “LVCB Status Window” button and locate Line Q: “FrDrSw”
a. If “FrDrSw: 1” and the door will not close, replace the Front Door Lock Assembly (Parts Manual: Mechanical
System).
b. If “FrDrSw: 0” and the door is closed/latched, replace the Pinch Guard Assembly (Parts Manual: Electrical System).
“Flippin’ door is open”
TRIGGER: Flip - Up Door open at a non - critical time
1. Verify that the Flip - Up Door is seated properly over the opening. Ensure that the silicone gasket on the Flip - Up Door is securely
fastened to the Flip - Up Door. If the gasket is coming off or damaged, replace the Flip - Up Door (Parts Manual: Mechanical
System).
2. Check the operation of the Flip - Up Door. Manually operate the door. The Flip - Up Door should have spring tension, but should
operate smoothly. If not, replace the Flip - Up Door Assembly (Parts Manual: Mechanical System).
3. Access the Main Menu. Press the “LVCB Status Window” button and locate Line Q: “FpDrSw”.
A. If it shows “FpDrSw: 1” and the Flip - Up door is shut, the screen should be back to normal.
B. If it shows “FpDrSw: 0” and the Flip - Up door is shut, proceed to Step 4.
4. Verify operation of the Flip - Up Door Switch with a Multi - Meter.
A. Disconnect the harness going to the Flip - Up Door switch.
B. Place the probes of the meter into the connector going to the switch.
a. If the Flip - Up Door is closed, you should get a continuity tone or very little resistance.
b. If switch tests bad, replace the Flip - Up Door Assembly (Parts Manual: Mechanical System).
“Something’s in the way of the cup holder”
TRIGGER: Position Motor detects a current overload (> 3.0A) at any time during the cycle
1. Check the path of the Cup Holder and remove any obstructions that are limiting the free movement, including the area around
the opening at the bottom of the blending chamber.
2. Access the Main Menu and locate the “Procedures Tab” and press the “Calibrate Cupholder” button.
A. If the “Calibrate Cupholder” procedure is successful, end troubleshooting.
B. Blend a shake. If the error returns, proceed to Step 3.
3. Open the front door and ensure that the Flip - Up Door is not damaged. If so, replace the Flip - Up Door (Parts Manual:
Mechanical System).
4. Access the Main Menu. Press the “LVCB Status Window” button and locate Line H: “PosMotCurrent”
A. Blend a shake and watch the “PosMotCurrent”. This value should be less than 1.5A.
a. If this value raises above 1.5A, replace the Position Motor (Parts Manual: Linear Motion System).
“Wrong cup size used”
TRIGGER: If the cup Size sensors are triggered too early, too late or not at all
1. Ensure the customer is using a f’real cup.
2. Locate the Cup Sensors underneath the front door and clean them using a damp paper towel. (continued on next page)