Fraser IONFIX COMPACT, Quick Start Manual

Page: 9 / 12

9 ©
Fraser Anti-Static Techniques Ltd
2017
Troubleshooting
In case of problems with the generator, consult the following table to aid diagnosis and remedy.
Problem Cause Remedy
No output voltage
Display off
Power supply not connected or
energised.
Check power supply connections.
AC variant: inlet fuse blown. Replace fuse.
Hardware fault. Contact distributor.
No output voltage
Display on
Voltage setpoint not changed
from default 0.0 kV or remote
setpoint not provided. Change setpoint using V/-
buttons or provide 0-10 V signal on
remote interface.
Remote on/off enabled, but no
remote on/off signal provided.
Provide remote on/off signal.
Current limit set too low.
Increase current limit using Current
+/- buttons.
All LEDs flashing
‘OVERLOAD’ shown on
display
Arcing or short-circuit on HV
output due to electrode or cable
fault.
Check and rectify electrode or cable
faults.
Generator overloaded.
Move charging electrode(s) further
from counter-electrode.
All LEDs flashing
‘OVER TEMP’ shown on
display
Generator internal temperature
too high.
Move generator to cooler location.
Reduce loading on generator.
All LEDs flashing
‘UNDER VOLTAGE’ shown
on display
Supply voltage too low. Check supply voltage.
All LEDs flashing
‘OVER VOLTAGE’ shown
on display
Supply voltage too high. Check supply voltage.
All LEDs flashing
Any other message shown
on display
Internal fault with generator. Contact distributor.