Franklin Explorer EVS-6000BT, User Manual

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21. Limited Warranty (U.S.)
LIMITED WARRANTY, DISCLAIMER OF WARRANTIES, AND LIMITED REMEDY
FRANKLIN WARRANTS TO THE ORIGINAL PURCHASER THAT THIS PRODUCT WILL BE
FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR A PERIOD OF ONE (1)
YEAR FROM THE ORIGINAL DATE OF PURCHASE AS EVIDENCED BY A COPY OF THE
SALES RECEIPT. THIS LIMITED WARRANTY DOES NOT COVER DAMAGE DUE TO ACTS
OF GOD, ACCIDENT, MISUSE, ABUSE, NEGLIGENCE, MODIFICATION, UNSUITABLE
ENVIRONMENT, OR IMPROPER MAINTENANCE. THE SOLE OBLIGATION AND LIABILITY
OF FRANKLIN, AND THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY, IS
REPAIR OR REPLACEMENT AT THE SOLE OPTION OF FRANKLIN AND THIS REMEDY
APPLIES ONLY IN THE CASE IN WHICH FRANKLIN DETERMINES THAT THE PRODUCT
WAS DEFECTIVE AND THAT THE DEFECT AROSE WITHIN THE DURATION OF THE
LIMITED WARRANTY. THIS REMEDY IS THE EXCLUSIVE REMEDY FOR BREACH OF THIS
WARRANTY. THIS WARRANTY GIVES YOU CERTAIN RIGHTS; YOU MAY ALSO HAVE
OTHER RIGHTS THAT MAY VARY FROM JURISDICTION TO JURISDICTION.
EXCEPT FOR THE LIMITED WARRANTY EXPRESSLY RECITED ABOVE, THIS FRANKLIN
PRODUCT IS PROVIDED ON AN “AS IS” BASIS, WITHOUT ANY OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABLE QUALITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE, OR THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE, OR COURSE OF
DEALING. THIS WARRANTY APPLIES ONLY TO PRODUCTS MANUFACTURED BY OR
FOR FRANKLIN AND SPECIFICALLY DOES NOT INCLUDE BATTERIES, CORROSION OF
BATTERY CONTACTS OR ANY OTHER DAMAGE CAUSED BY BATTERIES. FRANKLIN
SHALL NOT HAVE ANY LIABILITY TO THE PURCHASER OR ANY OTHER PERSON OR
ENTITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR PROFIT,
LOST OR CORRUPTED DATA, OR OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN IF
FRANKLIN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR EVEN
IF OTHERWISE FORESEEABLE. FRANKLIN IS NOT RESPONSIBLE FOR CLAIMS BY A
THIRD PARTY. FRANKLIN’S MAXIMUM AGGREGATE LIABILITY SHALL NOT EXCEED
THE AMOUNT PAID FOR THE PRODUCT AS EVIDENCED BY THE SALES RECEIPT. SOME
STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. IF THE LAWS OF THE RELEVANT JURISDICTION DO NOT
PERMIT FULL WAIVER OF IMPLIED WARRANTIES, THEN THE DURATION OF IMPLIED
WARRANTIES AND CONDITIONS ARE LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY GRANTED HEREIN.
Warranty Service: If you think your product is defective, call Franklin’s Customer
Service Desk, 1-800-266-5626, to request a return merchandise authorization (“RMA”)
number, before returning the product (transportation charges prepaid) to:
Franklin Electronic Publishers, Inc.
Attn: Service Department, One Franklin Plaza
Burlington, NJ 08016-4907
If you return a Franklin product, please include your name, address, telephone
number, a brief description of the defect and a copy of your sales receipt as proof
of your original date of purchase. You must also write the RMA prominently on the
package if you return the product; otherwise there may be a lengthy delay in the
processing of your return. Franklin strongly recommends using a trackable form of
deliver to Franklin for your return.