Induction hobs may whistle or creak during normal operation.
These noises actually come from the cookware and are linked to the
characteristics of the pan bottoms (for example, when the bottoms are
made from different layers of material or are irregular).
These noises may vary according to the type of cookware used and to the
amount of food it contains and are not the symptom of something wrong.
SOUNDS PRODUCED DURING OPERATION
TROUBLESHOOTING
•
Check that the electricity supply has not been shut off.
•
If you are unable to turn the hob off after using it, disconnect it from the
power supply.
•
If alphanumeric codes appear on the display when the hob is switched on,
consult the following table for instructions.
Please note: The presence of water, liquid spilled from pots or any objects
resting on any of the hob buttons can accidentally activate or deactivate
the control panel lock function.
DISPLAY CODE
DESCRIPTION
POSSIBLE CAUSES
SOLUTION
C81, C82
The control panel switches off because
of excessively high temperatures.
The internal temperature of electronic
parts is too high.
Wait for the hob to cool down before using
it again.
F02, F04
The connection voltage is wrong.
The sensor detects a discrepancy between
the appliance voltage and that of the
mains supply.
Disconnect the hob from the mains and
check the electrical connection.
F01, F06, F12, F13,
F25, F34, F35, F36,
F37, F41, F47, F58,
F61, F76
Disconnect the hob from the power supply. Wait a few seconds then reconnect the hob to the power supply.
If the problem persists, call the service centre and specify the error code that appears on the display.
SUPPORT
In the event of any operation problems, contact a Franke Technical Service
Centre.
Never use the services of unauthorised technicians.
When contacting the customer service, please provide the following
information:
– type of fault
– appliance model (Art.)
– serial number (S.N.)
This information is given on the data plate. The data plate is attached on
the bottom side.
You must also have proof of purchase if you‘re still within the warranty
period.
XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Made in X
Type: XXX
Mod.: XXX
01
XXXX XXX XXXXX
XX XXXX XXXXX
XXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
VERIFIED COOKING
VERIFIED COOKING
VERIFIED COOKING POSITIONS
Heat distribution, “Pancakes“
test acc. to EN 60350-2 §7.3
Heat performance, “French fries“
test acc. to EN 60350-2 §7.4
Melting and keep warm, “chocolate“
Simmering, “rice pudding“
ECO-DESIGN: The test was carried out in accordance with regulations, by selecting all of the cooking zones on the hob to form a single area, or by using
the FlexPro function.
A table below has been created specially to make it possible for inspection
bodies to use our products.
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