Frama Matrix F Series Ip Configuration Manual Download Page 5

2.3

 

FramaOnline2 Connection Procedure 

The following steps are performed when the Frama Matrix F series franking systems connects to FramaOnline2 
(fo2.frama.com). 

 

Step  Action 

 

Details 

Pre-conditions to 
initiate a connection 

Manual process 

The franking system user (the “user”) initiates a connection via the corresponding functions 
“Inspection”, “Re-set” or by using the SmartShop 

 

 

Automated process (Auto-Connect) 

Automatically performed on a daily, weekly, monthly basis or other period (due to local 
requirements) 

 

 

 

 

Network initialisation  

Franking system seals print head 
Franking system enables its TCP/IP port (power on) 

 

 

DHCP address mode 

The franking system performs a DHCP broadcast request and waits for DHCP-

Server answer for about 60 seconds 

 

 

Static IP-Address mode 

The franking system uses the address settings configured in 

Setup2/FramaOnline2/Connection/Network Setup 

 

 

 

 

Connection to 

fo2.frama.com 

The Franking system connects to port 443 on fo2.frama.com. 
In any case communication via a proxy server is mandatory, the parameters in  
Setup2/FramaOnline2/Connection/Network Setup) 
will be used. Please note the supported proxy server configurations 

 

 

 
The franking system communicates through SSL/https tunnel with FramaOnline2. 

Data exchange starts. 

 

 

 

 

Termination of 

connection to 
fo2.frama.com 

After the successful data exchange with Framaonline2 the franking system 

terminates communication to port 443 on fo2.frama.com 

 

 

The franking system disables the TCP/IP port (power off)  

 

 

 
The franking system displays the communication result to the user 

 

3

 

System Requirements 

In order to connect your franking system with the FramaOnline2 system, you minimally require the following: 

Infrastructure: 

 

An Ethernet network socket that connects to the Internet 

 

The franking system must be able to communicate via TCP port 

443

 (https / SSL) to the URL 

fo2.frama.com

  

 
Proxy server 

 

The franking system supports connection via a 

http proxy server

 with 

basic authentication

 or 

without 

authentication

 

 

 

Note!

 

Communication via Proxy Server with SSL Interception is not supported! 

Due to security requirements, the franking system cannot connect through a https proxy server 
that intercepts the SSL encrypted communication. 

Summary of Contents for Matrix F Series

Page 1: ...IP Configuration Manual...

Page 2: ...the unit into service By doing so you will protect yourself and avoid damaging the unit Store this guide carefully and pass it along to any subsequent owner Symbols used This configuration guide uses...

Page 3: ...Admin Login and Connection Settings 10 8 2 Display Current Network Configuration 12 8 3 DHCP 14 8 4 Static IP Address 15 8 5 No Proxy Server 18 8 6 Proxy Server without Authentication 19 8 7 Proxy Se...

Page 4: ...series which can be downloaded from www frama com 2 1 System requirements An Ethernet network socket that connects to the Internet The franking system must be able to communicate via TCP port 443 http...

Page 5: ...server is mandatory the parameters in Setup2 FramaOnline2 Connection Network Setup will be used Please note the supported proxy server configurations The franking system communicates through SSL https...

Page 6: ...bled on router and access to internet from LAN not restricted Procedure Make sure that the franking system is switched off Connect the green framed RJ 45 socket labelled LANG4 of the franking system w...

Page 7: ...nking system is connected via a company network and a proxy server to the internet All traffic from the company internal network is routed via the proxy server to the internet Internet FramaOnline2 Co...

Page 8: ...r Do you have to configure a Proxy Server In case your local network configuration requires all connections to be routed via a proxy server you need to get the following information Proxy Server IP Ad...

Page 9: ...r the proxy Section 8 7 when a username password is required for the proxy Section 8 3 and 8 6 or 8 7 Static IP Address and no proxy You have to configure the parameters for static IP configuration Se...

Page 10: ...onnection Settings Description Matrix F12 Matrix F22 Matrix F82 Power on the franking system Select the Admin Login Enter the pin code Select the Button i Select the tool button in the upper right cor...

Page 11: ...t the button Network Setup In the network configuration menu 2 pages you can define the network settings of the franking system display the actual configuration trigger a connection test trigger an in...

Page 12: ...Admin and navigate to the network settings page refer to section 8 1 F12 Go to the second page of the network configuration screen with the button F22 F82 Press the button IP Config Summary The franki...

Page 13: ...3rd sample Static IP and no proxy 4th sample Static IP and proxy with authentication...

Page 14: ...tion Matrix F12 Matrix F22 Matrix F82 Power on the franking system login as Admin and navigate to the network settings page refer to section 8 1 Press the button Address Type until it displays on the...

Page 15: ...nd navigate to the network settings page refer to section 8 1 Press the button Address Type until it displays on the second line STATIC When switching from DHCP to static IP Address the franking syste...

Page 16: ...ing The franking system will only accept valid subnet masks Format n n n n 0 n 255 Press the button DNS Server Enter the DNS Server IP address to the value defined by your IT personnel Complete the en...

Page 17: ...lid subnet masks Format n n n n 0 n 255 Now you have set all parameters for a static IP address configuration Now make sure to configure the proxy server correctly See section 8 5 when no proxy server...

Page 18: ...with the button When the button Proxy Server shows OFF in the second line The franking system uses no proxy server and you are done When the button Proxy Server shows an IP address in the second line...

Page 19: ...efer to section 8 1 F12 press the button to navigate to the second page Press the button Proxy Server to use a proxy server to connect via internet to the FramaOnline2 system To set or change the prox...

Page 20: ...tton Username to check that no username is set Delete an eventually set username by pressing CE until the input field is empty Complete the entry by pressing Press the button Password to check that no...

Page 21: ...e proxy parameters Use button Esc to go back to the network configuration screen This shows the resulting network configuration screen static IP address Proxy Server This shows the resulting network c...

Page 22: ...ate to the second page Press the button Proxy Server to use a proxy server to connect via internet to the FramaOnline2 system To set or change the proxy port number press the button Proxy Port and Not...

Page 23: ...ss first the corresponding category button and then select the character To change back to the screen on the right use the button Complete the entry by pressing Press the button Password to set the pr...

Page 24: ...e proxy parameters Use button Esc to go back to the network configuration screen This shows the resulting network configuration screen static IP address Proxy Server This shows the resulting network c...

Page 25: ...ate to the network settings page refer to section 8 1 When you have completed the network configuration press the button to check the connection Press The franking system initializes the connection mo...

Page 26: ...nking system login as Admin and navigate to the network settings page refer to section 8 1 F22 F82 Press the button to navigate to the second page Press the button Test Internet Connection Press the f...

Page 27: ...te to the second page Press the button Show Log Now the franking system displays a detailed technical log of the initialisation and configuration of the Ethernet module Notes The log shows information...

Page 28: ...connection you are using Use the function Internet Connection Test see section 8 9 to check accessibility of the internet from this device Use another network device and connect this to the same Ether...

Page 29: ...re in section 10 1 to interrogate your IT personnel Section 8 shows you how to configure network parameters If the problem persists contact your FramaOnline2 help line 9 3 E0764 Code Screen Message De...

Page 30: ...1 to interrogate your IT personnel Section 8 4 shows how to configure static IP address 9 5 E076B E076C E076D E076E Code Screen Message Description E076B Proxy Server Settings Wrong Parameter s detec...

Page 31: ...0 1 to interrogate your IT personnel Section 8 shows you how to configure network parameters DHCP server answers too late Contact your IT personnel to make sure a DHCP server is reachable within 45 se...

Page 32: ...the proxy server parameters 9 9 E0773 Code Screen Message Description E0773 Internet Connection Test Failed Proxy server reached but still no internet access Check network IP settings and or check pro...

Page 33: ...ed but the local network does not require use of a proxy server for internet access Use the questionnaire in section 10 1 to interrogate your IT personnel Section 8 6 and 8 7 show how to configure the...

Page 34: ...nnn nnn 255 Example 192 168 175 25 Proxy Server No local Proxy required A local Proxy is required to be used o Proxy IP Address ___ ___ ___ ___ Format nnn nnn nnn nnn nnn 255 Example 192 168 172 38 o...

Page 35: ...eters are initialised with the following values Setting Default Value Remark Static IP address 0 0 0 0 Subnet mask last known setting from DHCP e g 255 255 252 0 empty if no DHCP connection yet establ...

Page 36: ...Frama AG Matrix F series IP Configuration Manual CH 3438 Lauperswil 1018971 R02 04 12 13 Switzerland...

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