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FP Postbase Mini Operator'S Manual Download Page 98

PostBase Mini

98

Error categories 

General error

Printing plate error

Account error

Print system error

Scale error

Security device error

Communication error with FP infrastructure

Postage calculation error

Communication error with the PC 

(only when using the optional PC control software)

 

Postage warning, threshold is reached

Summary of Contents for Postbase Mini

Page 1: ...Franking machine Operator Manual Reference Guide...

Page 2: ...s can be found in the Addendum to the Operator Manual if available in your country Safety tips The following keywords and signs identify the safety tips in this manual Warning indicates a potential ha...

Page 3: ...__27 4 3 4 The Menu _____________________________________________29 4 3 5 Lists _________________________________________________29 4 3 6 Adjustment menus ______________________________________30 4 3...

Page 4: ...all countries ______________________ 56 11 7 Auto Off ______________________________________________ 57 11 8 Meter type not in all countries _______________________________ 57 11 9 Connection to data...

Page 5: ...___87 Declaration of conformity ________________________________________89 License ______________________________________________________90 Security Declaration for data usage ________________________...

Page 6: ...ncy Call the Customer Support Take special care that no foreign objects or liquids penetrate the interior of the PostBase Mini Unplug the mains plug prior to cleaning the PostBase Mini Prevention of m...

Page 7: ...established reliability safety and applicability Observe the instructions enclosed with the battery for correct use and disposal General safety tips Install the PostBase Mini according to the instruct...

Page 8: ...Letter slot Display touch screen Operating panel ink cartridge below it Stylus for touch screen operation pull out to the right Serial number plate at the bottom Connection for the external power supp...

Page 9: ...to 6 mm 0 23 thick letters in ISO B4 format and special self adhesive labels Letters as advertising medium In addition to printing postage you can print an adver tisement of your choice on every mail...

Page 10: ...Mini allows for registra tion and billing of postage costs to accounts Access control PostBase Mini can be protected against unauthorised use via a PIN Personal Identifica tion Number Controlling Post...

Page 11: ...amaged or missing Please contact the Customer Support Caution Carry out the steps exactly in the given order Also consult the installation instructions fold out 1 2 3 4 5 6 7 9 8 1 PostBase Mini frank...

Page 12: ...ent conditions Choose an installation site with the follow ing ambient conditions room temperature 15 C to 35 C 59 F to 95 F no direct sunlight power socket in the immediate vicinity network connectio...

Page 13: ...rt fixture Remove the transport fixture Lift up the operating panel as far as it goes It snaps in this position Loosen the tape from the housing and carefully pull it to the left peeling it off the in...

Page 14: ...r socket Make sure your office power supply conforms to the power requirements indicated on the power supply unit s serial number plate Make sure the socket for connecting PostBase Mini is close by an...

Page 15: ...stalling PostBase Mini PostBase Mini will guide you step by step through the installation procedure This chapter covers a selection of the most impor tant steps Follow the instructions on the display...

Page 16: ...is opened If necessary Enter the connection para meters If need be ask your network administrator for details For details on possible settings please read the appendix Connection settings Over view i...

Page 17: ...s far as it goes You can feel it engage Remove the ink cartridge from the packing Do not remove the protection strip nozzle protection yet To ensure the pigments which may have settled immingle optima...

Page 18: ...socket Push the ink cartridge all the way down until the little green latch locks it into place with an audible click While doing so you will have to overcome a slight spring pres sure The illustratio...

Page 19: ...prints the test print Test print example On the test print determine the numbers where the horizontal lines are as exactly next to each other as possible and the vertical partial lines are as exactly...

Page 20: ...number Confirm and continue with Adjust cartridge vertical line Type the number where the vertical partial lines are as exactly above each other as possible In the example this is number 7 If necessa...

Page 21: ...e exact process permissible loading amounts as well as postage accounting depend on postal regulations of the respec tive countries Home screen example PostBase Mini shows the Home screen Installation...

Page 22: ...The display lighting and button illumination switch on The PostBase Mini performs a self test and then displays the Home screen When access control is active PostBase Mini prompts you to enter the PI...

Page 23: ...vent drying up and to ensure a permanently high print quality Press the button ON OFF for three seconds to turn the franking machine off The display light and button illumination go out Unplug the mai...

Page 24: ...se Mini simply touch the screen elements with your finger General operation philosophy You briefly touch the desired screen element in the example the postage button with your finger PostBase Mini per...

Page 25: ...Button is being pressed Button cannot be pressed is deactivated Standard buttons The term standard button refers to common functions like OK Save confirm an entry a message a security prompt Save the...

Page 26: ...yed Operation philosophy A function can be edited or selected by simply touching its button Depending on the respective function the PostBase Mini opens a list an adjustment menu or a menu offering fu...

Page 27: ...wing the postage value The left area of the display shows the availa ble mailing data You can scroll the list with the scroll bar if more than three options are available The set weight for product ca...

Page 28: ...the mailing data step by step with the button Display current mailing data To view the selected mailing data press the button PostBase Mini displays the current mailing data in a pop up window Close...

Page 29: ...he arrow buttons to scroll to the next page and back in the Menu 4 3 5 Lists Lists e g for adverts offer all available set tings The current setting is shown with a green background Use the arrow butt...

Page 30: ...ment menu without saving any changes Input via keypad Use the keypad to input values The display field indicates your input The keypad is always matched to the respec tive situation The button labels...

Page 31: ...of the display Press the button to save the displayed amount Press the button to leave the adjustment menu without saving any changes 4 3 7 Pop up windows For some settings a window covering parts of...

Page 32: ...ough all necessary actions step by step Different window types are used depending on requirements Press the button to accept the current settings and to go to the next step You can press the button to...

Page 33: ...nformation on the franking imprint of your postal service can be found in the country specific addendum For information on how to use the optional PC control software from Francotyp Postalia e g Navig...

Page 34: ...and call up further shortcuts There are up to 10 shortcuts available Upon activation of a new rate table the shortcuts will be erased and re programmed In the Home screen press the desired shortcut bu...

Page 35: ...e Mini prompts you for all required details regarding the mail piece Select the respective desired setting by pressing the button The postage appears as soon as all neces sary mailing data have been s...

Page 36: ...ing false weighing results The scale only determines a new weight if it was emptied before Therefore always empty the weighing platform prior to putting on a mail piece for weighing In the Home screen...

Page 37: ...weight Confirm with PostBase Mini uses the set weight to calculate the postage 5 1 5 Setting the postage manually not in all countries There may be particular cases where PostBase Mini does not offer...

Page 38: ...Press the advertising imprint button You see a list with all available advertising imprints Touch the desired advertising imprint The PostBase Mini returns to the Home screen The advertising imprint i...

Page 39: ...the future or backward dating Setting the franking date In the Home screen Press the MENU button Select CHANGE DATE PostBase Mini opens the CHANGE DATE adjustment menu Type the date You can press the...

Page 40: ...control software from Francotyp Postalia e g NavigatorBasic RemoteOne In this case you are prompted to select a user and enter the corresponding PIN dur ing startup PostBase Mini loads the correspondi...

Page 41: ...ECT COST ACCOUNT adjustment menu You see the account names and numbers of the available accounts The currently set account is shown with a green background Press the button of the desired account The...

Page 42: ...k when the Home screen displays the desired settings for franking Insert the letter side to be printed face up top edge first Place the letter at the right hand edge of the letter slot and push in as...

Page 43: ...king imprints You can reset this piece counter to zero or use it as a daily or job counter Displaying current counter value Open the MENU Select PIECE COUNTER The PostBase Mini opens a pop up displayi...

Page 44: ...done on the PC The current settings postage advertising imprint and date are shown on the PC and in the display of the PostBase Mini Position a letter on the PostBase Mini as usual to frank it Quit P...

Page 45: ...er states Note Depending on country specific regula tions the contents of the registers may vary from the information shown in the list above Print receipt The registers store the following informatio...

Page 46: ...he POSTAGE DOWNLOAD RECEIPT screen press the button Place a label or a folded sheet folded edge first in the letter slot PostBase Mini prints the register report For further information on Positioning...

Page 47: ...In that case please contact the administrator Loading postage Make sure PostBase Mini is ready to con nect to the data centre network cable is connected correct connectivity settings Open the MENU Se...

Page 48: ...NS Select ADVERT ONLY PostBase Mini opens the ADVERT ONLY menu The advertising imprint button on the upper left shows the set print image for this special function Selecting the advertising imprint Pr...

Page 49: ...tion has its own counter PostBase Mini shows the number of imprints on the right side of the display When quitting this function the counter is reset to 0 9 2 Print Numbers With the special function P...

Page 50: ...ase Mini applies start number and direction of counting You can start printing numbers Insert an envelope or a label into the letter slot For further information on Positioning and printing refer to c...

Page 51: ...the administrator 10 1 Switch account function on off Switching on Open the MENU Select MANAGE ACCOUNTS Press the button to switch on the account function The account function of the PostBase Mini is...

Page 52: ...Select MANAGE ACCOUNTS Select CLEAR ONE ACCOUNT Select the account you want to set to zero Press the button to continue Confirm the security prompt with All account information postage and number of f...

Page 53: ...e the gray scales and increase the legibility of the displayed texts Open the MENU Select DISPLAY BRIGHTNESS PostBase Mini opens the adjustment menu for display brightness Use the BRIGHTER DARKER butt...

Page 54: ...altogether Open the MENU Select SOUND SIGNALS PostBase Mini opens the adjustment menu for sound signals The current setting is shown on a green background Select the desired setting Save the setting s...

Page 55: ...interface language changes immediately Save the setting shown with The set language will be kept until you change it again 11 5 Standby time The PostBase Mini franking machine will go to standby autom...

Page 56: ...e MENU Select PROD AFTER STANDBY PostBase Mini opens the adjustment menu for this function The current setting is shown on a green background Select the desired setting Save the setting shown with Pro...

Page 57: ...e specified Auto Off time with Enter 0 for the time to switch off the Auto Off feature 11 8 Meter type not in all countries The meter type setting defines whether PostBase Mini displays and prints the...

Page 58: ...oblems please contact your network administrator Open the MENU Select MANAGE CONNECTION PostBase Mini shows the current connectiv ity settings Changing the connectivity settings Press the button to op...

Page 59: ...rt DHCP During manual configuration you will need to enter the following parameters Static IP address for your PostBase Mini Subnet mask Default gateway IP address of the DNS server Please contact you...

Page 60: ...gh an https connection using TLS v1 2 over port 443 In certain cases it may also use an http connection over port 80 These two ports must therefore be enabled in any firewall It will attempt to make a...

Page 61: ...control software you can set up a user specific access control for the PostBase Mini Please refer to the manual of the PC software The menu function Manage PIN is then only accessible with the admini...

Page 62: ...t in all countries The Auto Postage Download feature facilitates keeping track of the remaining post age When enabled PostBase Mini will warn you once the remaining postage reaches the preset threshol...

Page 63: ...ge the displayed amount then load postage Or Use to quit Auto Postage Download and load postage later Change threshold Open the MENU Select AUTO POSTAGE To CHANGE the threshold option is already selec...

Page 64: ...te procedure It takes some time to establish the connec tion and to exchange data Please stand by 11 14 Change Postal Code ZIP Re authorisation not in all countries You must inform Francotyp Postalia...

Page 65: ...he Temp Calibration service function 12 1 Cleaning the PostBase Mini Warning Unplug the mains plug prior to cleaning the PostBase Mini franking machine Warning Handle liquids with care Make sure that...

Page 66: ...rom Francotyp Postalia Warning Ingestion of the ink can be hazardous to health Avoid contact with the eyes Keep ink cartridges out of the reach of children Further instructions for use are enclosed wi...

Page 67: ...Acknowledge the message Open the MENU Select PRINT SYSTEM Select CHANGE CARTRIDGE The PostBase Mini moves the ink cartridge to the exchange position The exchange proce dure starts Removing the ink ca...

Page 68: ...ia ink cartridges Caution Insert the ink cartridge only when it has adapted to the ambient temperature of the franking machine e g after storage in the basement or transport in a cold car Other wise c...

Page 69: ...cing to the front of the franking machine Insert the ink cartridge into the cartridge holder Push the ink cartridge all the way down until the little green latch locks it into place with an audible cl...

Page 70: ...change PostBase Mini will calibrate the cartridge and clean the print system Please be patient until this process is complete Aligning The PostBase Mini continues by aligning the ink cartridge and pro...

Page 71: ...lot The PostBase Mini prints a test print On the test print determine the numbers where the horizontal lines are as exactly next to each other as possible and the vertical partial lines are as exactly...

Page 72: ...layed number Confirm with Vertical line Type the number where the vertical partial lines are as exactly above each other as possible In the example this is number 7 If necessary Press CE to clear the...

Page 73: ...ect PRINT SYSTEM Select CLEANING A message informs you about the cleaning process in progress Check the print quality with a test print Intensive cleaning Open the MENU Select PRINT SYSTEM Select INTE...

Page 74: ...restore the normal print quality For cleaning make sure to use a soft lint free cloth moistened with demineralised water Small fibres could clog the nozzles Too hard or dry cloths could scratch the no...

Page 75: ...act cleaner and cleaning cloths contained in the clean renew cleaning kit offered by Fran cotyp Postalia Hold the cartridge as shown in the picture The nozzles must point downwards Slowly and carefull...

Page 76: ...te the touch screen when operating the screen with your finger or with the stylus does not work correctly Turn on the PostBase Mini As soon as the screen displays the PostBase logo Touch and hold your...

Page 77: ...lished reliability safety and applicability Warning Observe the instructions enclosed with the battery for correct use and disposal Turn off the PostBase Mini Unplug the mains plug of the power supply...

Page 78: ...0 in the specified position Symbols in the battery compartment depict the correct polarity Close the battery compartment Turn the PostBase Mini back to the upright position Reconnect the PostBase Mini...

Page 79: ...w of error group symbols refer to page 98 You can correct many minor errors and issues occurring during PostBase Mini operation yourself Please contact the Customer Support if you cannot remedy an err...

Page 80: ...e to use the PostBase Mini Proceed as follows Use the RESET function to move the motor of the print system to the reference position See chapter 12 6 on page 76 To insert the cartridge run the CHANGE...

Page 81: ...t e g for a test print Fold the sheet down the middle and place it in the letter slot folded edge first Sensor does not recognise the label Place a sheet or empty envelope under the label to be printe...

Page 82: ...for mail pieces of the permitted weight range only Either PostBase Mini does not recognise the scale or the scale is defective Call the Customer Support with postage loading Desired amount cannot be l...

Page 83: ...ridge cannot be removed inserted The cartridge holder has not moved to the correct posi tion Lower the operating panel back into position If neces sary Cancel the procedure Use the RESET function to m...

Page 84: ...Ink cartridge heavily soiled or dried up Repeat cleaning Function Intensive Cleaning If you cannot solve the problem Clean ink cartridge by hand see chapter 12 5 2 Touch screen fails to react when tou...

Page 85: ...ing machine please make sure to always contact the Customer Support Caution Run the Withdraw Machine function only if you really want to decommission the PostBase Mini Commissioning the franking machi...

Page 86: ...PostBase Mini 86...

Page 87: ...V max 1 0 A 50 60 Hz Power consumption 40 W Energy Star 1 W switched off 7 W standby Battery 3 6 V 2 Ah 20 mA order no 90 4701 8004 00 Display TFT 320 x 240 pixels with touch panel backlit Print syste...

Page 88: ...rect sunlight Rel humidity 20 to 70 non condensing Safety data sheet for users available at sdb francotyp com en Format Postcard to ISO B4 envelope Thickness Up to 6 mm up to 0 23 Material Ink absorbe...

Page 89: ...Appendix Technical Data 89 Declaration of conformity...

Page 90: ...SSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior...

Page 91: ...binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising...

Page 92: ...achine does not utilise transmit or sort any data from the user s network which is not relevant for the operation of this equipment United States Patents Following patents and applications for patents...

Page 93: ...rresponding EC Declaration Of Conformity of the manufacturer is printed on page 89 Nemko certification mark The approval mark indicates that the product complies with the applicable standards as requi...

Page 94: ...fied external power supply unit see page 87 Symbol for direct voltage Symbol for alternating voltage USB ports for connection to a personal computer PC and to external USB devices Interface for connec...

Page 95: ...r categories Standard buttons Menu functions OK Finished Confirm Save Yes Cancel No Continue Back Scroll left right in lists Scroll up down Edit Change Display information Call up the print function O...

Page 96: ...rate cartridge Move the motor of the print system to reference position Switch account function on off Account administration show list set accounts to zero Change account Run remote services synchron...

Page 97: ...dit connectivity settings network connection Withdraw machine not in all countries Set sound signals Adjust standby times Configure Auto Off feature adjust Auto Off time Configure access control set P...

Page 98: ...e error Account error Print system error Scale error Security device error Communication error with FP infrastructure Postage calculation error Communication error with the PC only when using the opti...

Page 99: ...62 change threshold 63 disable 63 enable 62 Available postage 45 B Back 25 Basic settings 26 Battery 77 order number 87 permissible type 87 replace 77 Battery compartment 8 77 Button ON OFF 8 Buttons...

Page 100: ...80 when weighing 82 with postage loading 82 Ethernet 59 Ethernet cable 11 60 F Filling level ink cartridge 66 Firewall 60 Forward dating 39 FP Infrastructure 58 64 FPI See FP Infrastructure Francotyp...

Page 101: ...print numbers only 49 O ON OFF 8 Operating conditions 87 Operation philosophy Home screen 26 in general 24 product calculation menu 27 P Patents USA 92 PC connection 8 14 PC control software 34 38 44...

Page 102: ...ontacts 66 display ink level 66 intensive cleaning 73 manually move to exchange position 76 transport fixture 13 Printing See also Franking Procedures 32 Product set 33 34 set via shortcut 34 Product...

Page 103: ...verview 95 used in this manual 2 user interface overview 95 System information 53 T Tape transport fixture 13 Technical Data 87 franking machine 87 ink cartridge 88 mail piece specifications 88 scale...

Page 104: ...PostBase Mini 104...

Page 105: ...For your notes 105...

Page 106: ...For your notes 106...

Page 107: ...Should any faults occur with your PostBase Mini in spite of our extensive quality con trol please contact Francotyp Postalia help line fp francotyp com Warranty For warranty information refer to the c...

Page 108: ...51 0053 3810 00 Rev 06 2021 01 xxx helbig berlin...

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