Error messages and tips for helping yourself
45
No ribbon cassette inserted or the ribbon cassette
is defective.
Insert ribbon cassette (
Chapter 12.2).
Acknowledge the error message with the
key.
The flap of the ribbon cassette compartment is not
closed properly.
Close the flap. Acknowledge the error message
with the
key.
No postage. The set postage value cannot be
franked.
Load new postage (
Chapter 7).
Call Service.
Caution! The optimail can only be used
for another 3000 frankings or 3 months
and then locks automatically.
Call Service.
Caution! The optimail can only be used
for another 3000 frankings or 3 months
and then locks automatically.
Error message
Possible cause and remedy