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Trouble Shooting
Problem
Possible Issue
Solution
The USB is not connected to the power interface
Please check USB connection
and power source.
Alarm is damaged.
Low power in battery.
Contact customer service.
Fully charge and retry.
Battery is damaged.
Contact customer service.
Loose connectoin.
Check wires are connected properly.
System is in sleep mode.
Use as normal.
Not the above and still not working.
Contact customer service.
Damaged suction foot.
Contact customer service.
Poor seal due to uneven/cracked surface.
Move system.
Replace filter.
Replace Hose.
Lost fliter.
Damage to hose.
Alarm is not functioning
Control box is not functioning
Control box lights is not on
when charging
Suction foot is not functioning