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Foscam FI9828W, User Manual

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Foscam FI9828W User Manual Download Page 19

www.foscam.com

Shenzhen Foscam Intelligent Technology Co., Limited

Tel: 86 755 2674 5668 Fax: 86 755 2674 5168

17

: Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and

do advanced settings.

(Only FI9828P): Click this button and back to the Playback panel to view the record files stored

in the SD Card.

Section 2

Multi-Device Window

The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You
can add other cameras in multi-device setting.

Section 3

Mode/ Stream / Mirror/ Flip buttons

Mode

1) 50HZ -------- Indoor surveillance (Region: Europe, China)
2) 60HZ -------- Indoor surveillance (Region: USA, Canada)
3) Outdoor Mode ------ Outdoor surveillance

Stream

The default stream supports multiple modes, For example: HD Mode/720P/30fps/2M meanings: Stream type /
Resolution / Maximum frame rate/ Bit rate. (Different models support different specific mode. )

Summary of Contents for FI9828W

Page 1: ...User User Manual Manual For Windows Mac OS HD Wireless PTZ Dome IP Camera Model FI9828W FI98928P V1 8...

Page 2: ...he Camera in WAN 6 2 3 Using the VLC player 10 2 4 IP camera connection to the server 12 3 Surveillance Software GUI 13 3 1 Login Window 13 3 2 Setup Wizard 14 3 3 Surveillance Window 16 4 Advanced Ca...

Page 3: ...to achieve the remote configuration and start up The camera is designed for outdoor surveillance applications such as courtyards supermarket and school Controlling the IPCAM and managing images are s...

Page 4: ...t verify that all contents received are complete according to the Package Contents listed below Before the IP Camera is installed please carefully read and follow the instructions in the Quick Install...

Page 5: ...Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 3 Infrared LED 21 IR LEDs night visibility up to 20 meters LENS CMOS sensor with zoom lens Back View WIFI Antenna Wireless Antenna Inter...

Page 6: ...connect to external input output device The pin there are four number in the terminal block from NO 1 to NO 4 definitions are descripted below This camera supports I O alarm you can go to Settings Al...

Page 7: ...no password Bottom View There are up to three labels located on the body of the camera this is an important feature of original Foscam cameras If your camera does not have labels as shown in the figur...

Page 8: ...con and it should find the camera s IP address automatically after you plug in the network cable Double click the IP address of the camera your default browser will open to the camera login page 2 htt...

Page 9: ...28 254 85 NOTE Make sure port forwarding is successful You can do port forwarding two ways 1 Login to your router to enable the UPNP function You can then login to the camera as administrator choose N...

Page 10: ...ecommend you to use the DDNS by factory default 3 You can see the port of your camera here If you want to set Remote Access for several cameras on the same network you will need to change the HTTPS po...

Page 11: ...thods to configure port forwarding on your router For these steps we will be using the TP LINK brand wireless router as an example If there is a UPnP function in your router Choose Forwarding UPnP mak...

Page 12: ...e brackets may be omitted user name password The user name and password to access the camera This part can be omitted IP WAN or LAN IP address Videostream Here support three mode videoMain videoSub an...

Page 13: ...55 2674 5668 Fax 86 755 2674 5168 11 1 rtsp admin 123 192 168 1 11 88 videoMain 2 rtsp 192 168 1 11 88 videoMain 3 rtsp 123 192 168 1 11 88 videoMain 4 rtsp admin 192 168 1 11 88 videoMain Open the VL...

Page 14: ...in the VLC player please check the port mapping You can read Quick Installation Guide about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot...

Page 15: ...ers login the camera read chapter 3 2 4 about how to change Section 2 Stream The camera supports two stream modes Main stream and sub stream If you want to access the camera form LAN here you can sele...

Page 16: ...rd After logging in for the first time you will go to Setup Wizard automatically Here you can set the basic parameters of camera such as camera name camera time wireless settings IP configuration Devi...

Page 17: ...el 86 755 2674 5668 Fax 86 755 2674 5168 15 Wireless networks Click Scan find the SSID of your wireless router select and enter the password IP Set IP address of the camera You could choose to obtain...

Page 18: ...Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 16 3 3 Surveillance Window Section 1 FOSCAM Logo LiveVideo Settings Playback buttons FOSCAM LOGO Path to surveillance window Click this...

Page 19: ...n 2 Multi Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time You can add other cameras in multi device setting Section 3 Mode Stream Mir...

Page 20: ...rate above 15 you can achieve fluently video 4 Bit rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network...

Page 21: ...ruise tracks have two types Vertical and Horizontal Vertical The camera will rotate from up to down Horizontal The camera will rotate from left to right Start cruise Stop cruise If you want to define...

Page 22: ...ck Cancel After that you can move the camera and stop at another place and set another preset position You can do all the 16 preset positions with this method If you want to see one preset position yo...

Page 23: ...video of the camera 3 Talk Click the button and the icon will become to then talk to the microphone that connected with PC people around the camera can here your voice Click the icon again and stop t...

Page 24: ...tomatically Sometimes there is a black border around the video please select Keep ration to get a better visual quality Full Screen Select it and Click it to make full screen press ESC and exit full s...

Page 25: ...button Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer press the left mouse the camera will move to the corresponding direction Loosen the...

Page 26: ...ify it Click Basic Settings and go to Camera name panel where you can change your camera name The default device name is anonymous Camera ID Display the wired MAC address of your camera For example De...

Page 27: ...ogy Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 25 on 4 1 3 Session Status Session status will display who and which IP is visiting the camera now 4 1 4 Log The log record shows who and which...

Page 28: ...lti Camera 4 2 1 Camera Name Default alias is anonymous You can define a name for your camera here such as apple Click Save to save your changes The alias name cannot contain special characters 4 2 2...

Page 29: ...of the Network Camera with your computer Manually The administrator can enter the date and time manually Please select the date and time format use DST Select the use DST then select the daylight savi...

Page 30: ...ministrator Firstly select the account of administrator then select Change password enter the old password and the new password lastly click modify to take effect How to add account Select one blank c...

Page 31: ...which you want to delete then click Delete button to take effect Note The default admin account cannot be deleted but you can add other administrator users How to change the username Firstly select t...

Page 32: ...mera can support a maximum of 9 devices monitoring all at the same time This page you can both add FOSCAM MJPEG and H 264 series cameras to the first camera and view multi surveillance screen on one w...

Page 33: ...31 Camera Model Our Company produces two series cameras MJPEG and H 264 Here will show you which series the camera belongs to 2 Enter the User name and password of the 2nd camera 1 Click it camera mod...

Page 34: ...w foscam com Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 32 Back to Surveillance Windows and click Four Windows option you will see four cameras you add...

Page 35: ...et remote computer you will need to add them using DDNS domain name Firstly make sure all of the cameras you added can be accessed through the internet Read How to configure DDNS settings in chapter 4...

Page 36: ...mera s name DDNS domain name port number Enter user name and password and then choose Add 1 The camera model MJ or H264 2 The 2nd camera s name 3 Fill in the 2nd camera s DDNS host not LAN IP 4 Enter...

Page 37: ...mited Tel 86 755 2674 5668 Fax 86 755 2674 5168 35 Return to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDN...

Page 38: ...for the camera please go to IP Configuration page Keep the camera in the same subnet of your router or computer Changing settings here is the same as using the IP Camera Tool It is recommended that y...

Page 39: ...www foscam com Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 37 If you don t know the DNS server you can use the same settings as the Default Gateway...

Page 40: ...the area It should also display your router in the list Step 2 Click the SSID name of your router in the list the corresponding information related to your network such as the name and the encryption...

Page 41: ...l show again on the window of the IP Camera Tool The IP address may have changed after the camera receives a wireless connection we recommend setting a static local IP address if this IP address chang...

Page 42: ...Now you can use http Domain name HTTP Port to access the camera via internet Take hostname test09 myfoscam org and HTTP Port NO 800 for example the accessing link of the camera via internet would be h...

Page 43: ...2674 5168 41 Firstly Login on www no ip com and click No IP Free to register Please register an account step by step according to instructions on www no ip com After registration please login your em...

Page 44: ...T as indicated in email Secondly Login the link with the registered username and password to create your domain name Please create the domain name step by step according to instructions on www no ip c...

Page 45: ...the Foscam Domain Name will be invalid The Third Party DDNS and the Foscam Domain Name cannot work at the same time the last time you configured will take effect Do port forwarding within the router...

Page 46: ...d sometimes may error We recommend you configure port forwarding manually on your router 4 3 6 Port This camera supports HTTP Port HTTP Port is used to access the camera remotely If you want to access...

Page 47: ...was changed to 2000 so we see http 192 168 8 102 2000 in IP Camera Tool Also the LAN IP address is now fixed at a static IP address of http 192 168 8 102 2000 This IP address will not change even if...

Page 48: ...not be conflict with other existing ports 4 3 7 Mail Settings If you want the camera to send emails when motion has been detected here Mail will need to be configured 1 SMTP Server Port Transport Lay...

Page 49: ...ils with one of the following errors after clicking Test verify that the information you entered is correct and again select Test 1 Cannot connect to the server 2 Network Error Please try later 3 Serv...

Page 50: ...s Figure b Port Default is port 21 If changed external FTP client program must change the server connection port accordingly FTP Mode Here supports two modes PORT and PASV Username password The FTP ac...

Page 51: ...r Android and iOS devices If you want to know more details of the iOS APP or Android APP see the iOS App User Manual or Android APP User Manual NOTE If the QR code scanning is not successful please in...

Page 52: ...hen the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limited Normally when the...

Page 53: ...low On Screen Display Mask There are two options Yes or NO Select yes and draw a mask area on the video the mask area will be black on the video Click Back button and return to the OSD page click Save...

Page 54: ...set the snapshot pictures image quality and the storage path Snap Quality Low Middle and High The higher the quality the picture will be clearer Pictures Save To FTP or SD Card If you have done FTP an...

Page 55: ...t anytime the camera will capture Specify an capture schedule Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means dur...

Page 56: ...detection Step 02 Sensitivity It supports three modes Low Middle and High The higher the sensitivity the camera will be more easily alarmed Select one motion sensitivity Step 03 Trigger interval The...

Page 57: ...set the storage path in Video Snapshot settings panel Time interval The interval time between two pictures D Recording If you select this checkbox when the motion has been detected the camera will re...

Page 58: ...hen something moving in the detection area the camera will alarm Step 06 Alarm Schedule Alarm anytime when motion is detected Click the black button up the MON you will see all time range turn red Whe...

Page 59: ...has been detected during the detection time in the detection area the camera will alarm and adopt the corresponding alarm indicators NOTE You must set the detection area and detection schedule or else...

Page 60: ...re is an IO alarm input output lines in the FOSCAM camera tails as shown in following figure Enable IO alarm need this cable to connect to the alarm device door sensor infrared sensor smoke detector e...

Page 61: ...O alarm output device will be restart Note motion detection alarm can also be triggered IO alarm output 4 6 Record 4 6 1 Storage Location On this page you can change the manually recording storage pat...

Page 62: ...time click Save button to take effect 4 6 3 Local Alarm Recording On this page you can enable local alarm record and select the local alarm record time 4 6 4 Schedule Recording On the page you can con...

Page 63: ...gent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 61 When the parameter Recording Location is set FTP on the Storage Location page you can configure parameters as shown in follow fi...

Page 64: ...not work well This page you can check the SD card information 6 Go to the Settings Status Device Status page you can see the SD card status The default storage path of alarm record files is SD card wh...

Page 65: ...add delete alter one cruise track Cruise Time Select the time from dropdown list There are two default cruise tracks Vertical and Horizontal Vertical The camera will rotate from up to down Horizontal...

Page 66: ...added to the cruise track on the cruise track page You need to add two or more preset points to the cruise track Thirdly Click OK button and the cruise track will take effect You can add other cruise...

Page 67: ...an use these buttons to adjust the order of preset points or add delete one preset points in one cruise track Add Select one preset points and add it to the selected cruise track Delete Select one pre...

Page 68: ...booting the camera will pa Providing Central Management Software to manage or monitor multi cameras n tilt and stops at center Go To Preset Position Select one preset position and save it When rebooti...

Page 69: ...mns Block access from these IP addresses and Only allow access from these IP addresses Enable firewall If you select Only allow access from these IP addresses and fill in 8 IP addresses at most only t...

Page 70: ...the camera to default settings and reboot the device 4 9 1 Back up Restore Click Backup to save all the parameters you have set These parameters will be stored in a bin file for future use Click Brows...

Page 71: ...the latest firmware versions available Click Browse choose the correct bin file and then click System upgrade Don t shut down the power during upgrade After upgrading you can see the upgrade result Up...

Page 72: ...pgrading Read the upgrade documentation readme txt file in the upgrade package before you upgrade 3 Upon downloading the firmware check the sizes of the bin files They must match the size in the readm...

Page 73: ...g After installing is complete you will receive a system prompt 4 9 4 Factory Reset Click All reset and all parameters will return to factory settings if selected This is similar to press the Reset bu...

Page 74: ...es Here supports three types current day current month and All records Another way select the time on the time date manually The type of records files Here supports two typs Normal record Alarm record...

Page 75: ...file before use these buttons Click this button to play the record files Click this button to stop the record files Open or stop audio Click this button to make full screen and double click left mous...

Page 76: ...www foscam com Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 74 6 1 1 Install the add on of Firefox browser Google Chrome and IE Chrome...

Page 77: ...www foscam com Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 75...

Page 78: ...www foscam com Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 76...

Page 79: ...www foscam com Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 77 6 1 2 Uninstall the add on of Firefox browser Google Chrome and IE Chrome...

Page 80: ...oot and the username and password will return to the factory default administrator username and password Please power on the camera before reset Default administrator username admin Default administra...

Page 81: ...same subnet Otherwise you can t access camera 6 1 6 No Pictures Problems The video streaming is transmitted by the ActiveX controller If ActiveX controller isn t installed correctly you will see no v...

Page 82: ...rt forwarding automatically because of firewall or anti virus software It also has much relation with router s security settings So we recommend you do port forwarding manually You can view your camer...

Page 83: ...on 0 Lux With IR Illuminator Lens Lens Type Glass Lens focal length f 2 8 12mm Aperture F1 6 Diagonal angle of view 75 Max Horizontal view angle 30 70 Pan Tilt angle H 355 V 78 Video Image Compression...

Page 84: ...indows XP Vista 7 8 Mac OS iOS Android Browser Microsoft IE8 and above version or compatible browser Mozilla Firefox Google Chrome Apple Safari Other Features Motion Detection Alarm via E Mail upload...

Page 85: ...downward adjustable Resolution 1 3Megapixel 1280 x 960 720P 1280 x 720 VGA 640 x 480 VGA 640 x 360 QVGA 320 x 240 QVGA 320 x 180 Stream dual stream Image adjustment The hue brightness contrast saturat...

Page 86: ...pports IP Filtering Reset Reset button is available Power Power Supply DC 12V 2 0A Power Consumption 10Watts Max Physical Dimension Lx WxH 240 L 140 W 160 H mm Net Weight 1800g Environment Operating T...

Page 87: ...an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator your body This transmitter must not be co located or operating in conjuncti...

Page 88: ...bles manuals and driver CD disks Write your RMA number and the return reason the problem of the product on the warranty card along with the complete package to send them back Replacement Services If c...

Page 89: ...mers should assume the shipping cost send the product to the point of purchase During replacement limit if customers ask for replacement due to the product does not fit for customer s personal expecta...

Page 90: ...n its website specification in error or that is no longer available for any reason FOSCAM reserves the right to explain it without incurring any liability All rights reserved FOSCAM and the FOSCAM log...

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