If the UPS system does not operate correctly, use the table below to troubleshoot the problem.
7. Troubleshooting guide
For further assistance, please contact us at [email protected]
UPS mode
LCD
Description
When the UPS is overloaded, the unit
beeps every 0.5 second to warn about
such condition
Overload in battery
mode
The icon is displayed on the
screen
Fault condition
LCD
Solution
Disconnect short-circuited
loads and restart the UPS
The output is short circuited
Remove all connected loads
and restart the UPS
Overload fault
Call for technical assistance
immediately
Overcharge
Please replace the battery
Defective or severely
discharged battery
Call for technical assistance
immediately
High output voltage
1. Turn off and wait for the unit
to cool
2. Or remove excessive loads
and wait for the unit to cool
Over-temperature
The icon is displayed when
battery level is low
When the UPS is in battery mode and
battery voltage begins to dwindle, the unit
will beep once every 10 seconds. Also when
the LCD is touched, the information will be
displayed in the following order:
1. Output voltage
2. Input voltage
3. Load level
4. Battery capacity
Battery mode
8. Technical specifications
* 2 years on batteries
** Calculated using a single PC plus monitor
MPN
SL-402UL
SL-602UL
SL-802UL
SL-1012UL
General
Input
Output
Battery
Voltage regulation
Frequency regulation
Protection
Special features
Environment
Line/Battery transfer
Alarms/Indicators
Capacity
400VA/240W
600VA/360W
800VA/480W
1000VA/600W
12V/4.5Ah (1)
12V/7Ah (1)
12V/9Ah (1)
12V/7Ah (2)
18 min**
25 min**
32 min**
50 min**
Physical appearance
Additional information
Nominal voltage
Voltage range
Frequency
AC plug style
220V
162-268VAC
45-65Hz (autosensing)
NEMA 5-15P
Nominal voltage
Frequency
Frequency stability
Waveform
Total outlets
Full battery with surge
protection outlets
Surge protection only
outlets
Network protection
Phone/fax/modem
protection
USB management
Battery type and quantity
8.2lb
9.7lb
11lb
17.6lb
220V +/- 10%
50/60Hz
+/- 1Hz battery mode
Modified sine wave
6 (NEMA 5-15R)
8 (NEMA 5-15R)
510J
660J
-4-113°F
-4 to 122°F
11.8x3.9x 5.6in
12.6x5.1x7.2in
4
5
6
RJ-11
RJ-45
2
1
2
Included with ForzaTracker software
Warranty
3 years *
268V +/- 5%
162-204V +/- 5%
236-268V +/- 5%
162V +/- 5%
4 hours to 90% after complete discharge
High cutoff
Boost 1
Buck
Low cutoff
Included
Automatic
frequency selection
2-4ms
/- 5%
/- 5%
Typical transfer time
Low line transfer to battery
High line transfer to battery
Easy to read touch screen LCD with a blue backlight that displays input voltage,
output voltage, battery capacity,load level, and UPS status
Battery mode: Sounds every 10 seconds
Low battery: Sounds every second
Overload: Sounds every 0.5 second
Fault: Sounds continuously
Visual indicators
(LCD display)
Audible tone
Voltage regulation, overload, discharge and overcharge protection
Full protection
Joules
Included
Included
“Cold start” option
Auto charge
32-104°F
0-90% non-condensing
<40dB at one meter
Operating temperature
Storage temperature
Relative humidity
Audible noise
Power switch
Housing
Color
Dimensions
Weight
Push button
ABS fire retardant plastic
Black
Recharge time
Backup time
220
50
75
0
Summary of Contents for SL402UL
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