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If the UPS system does not operate correctly, use the table below to troubleshoot the problem.

7. Troubleshooting guide

For further assistance, please contact us at [email protected]

UPS mode

LCD

Description

When the UPS is overloaded, the unit 
beeps every 0.5 second to warn about 
such condition

Overload in battery
mode

The      icon  is displayed on the 
screen 

Fault condition

LCD

Solution

Disconnect short-circuited 
loads and restart the UPS

The output is short circuited

Remove all connected loads 
and restart the UPS

Overload fault

Call for technical assistance 
immediately 

Overcharge

Please replace the battery

Defective or severely
discharged battery

Call for technical assistance 
immediately

High output voltage

1. Turn off and wait for the unit   
    to cool 
2. Or remove excessive loads   
    and wait for the unit to cool

Over-temperature

The      icon is displayed when 
battery level is low

When the UPS is in battery mode and 
battery voltage begins to dwindle, the unit 
will beep once every 10 seconds. Also when 
the LCD is touched, the information will be 
displayed in the following order:

 
  1. Output voltage
  2. Input voltage
  3. Load level
  4. Battery capacity

Battery mode

8. Technical specifications

* 2 years on batteries
** Calculated using a single PC plus monitor

MPN

SL-402UL

SL-602UL

SL-802UL

SL-1012UL

General

Input

Output

Battery

Voltage regulation 

Frequency regulation

Protection

Special features

Environment

Line/Battery transfer

Alarms/Indicators

Capacity

400VA/240W

600VA/360W

800VA/480W

1000VA/600W

12V/4.5Ah (1)

12V/7Ah (1)

12V/9Ah (1)

12V/7Ah (2)

18 min**

25 min**

32 min**

50 min**

Physical appearance

Additional information

Nominal voltage
Voltage range
Frequency
AC plug style

220V

162-268VAC

45-65Hz (autosensing)

NEMA 5-15P

Nominal voltage
Frequency
Frequency stability
Waveform
Total outlets
Full battery with surge 
protection outlets
Surge protection only 
outlets
Network protection
Phone/fax/modem 
protection
USB management

Battery type and quantity

8.2lb

9.7lb

11lb

17.6lb

220V +/- 10%

50/60Hz

+/- 1Hz battery mode

Modified sine wave

6 (NEMA 5-15R)

8 (NEMA 5-15R)

510J

660J

-4-113°F

-4 to 122°F

 11.8x3.9x 5.6in

 12.6x5.1x7.2in

4

5

6

RJ-11

RJ-45

2

1

2

Included with ForzaTracker software

Warranty

3 years *

268V +/- 5%

162-204V +/- 5%
236-268V +/- 5%

162V +/- 5%

4 hours to 90% after complete discharge

High cutoff
Boost 1
Buck
Low cutoff

Included

Automatic
frequency selection

2-4ms    

/- 5%
/- 5%

Typical transfer time
Low line transfer to battery
High line transfer to battery

Easy to read touch screen LCD with a blue backlight that displays input voltage,

output voltage, battery capacity,load level, and UPS status

Battery mode: Sounds every 10 seconds

Low battery: Sounds  every second 

Overload: Sounds every 0.5 second 

Fault: Sounds continuously

Visual indicators
(LCD display)
Audible tone

Voltage regulation, overload, discharge and overcharge protection

Full protection
Joules

Included
Included

“Cold start” option
Auto charge

32-104°F

 

       

 

              

 

            

0-90% non-condensing

<40dB at one meter

Operating temperature
Storage temperature
Relative humidity
Audible noise

Power switch
Housing
Color 
Dimensions
Weight

Push button

ABS fire retardant plastic

Black

Recharge time

Backup time

220

50

75

0

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