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If any case of malfunction happens, please inspect and dispel it according to the methods
shown in the following table:
Situation
Check point
Not refrigerating
Check if there is power failure.
Check if the power cord is plugged into the power socket.
Low voltage.
Not cooling sufficiently
The food may be packed too tightly together which will block the
flow of cool air.
You may have put something hot or a lot of foodstuffs into the
refrigerator.
The temperature control setting & knob may not be set properly.
The door may not have been closed properly.
The door gasket may be damaged.
The refrigerator may not be well ventilated.
There may be insufficient clearance between the refrigerator and
the surfaces immediately to the sides and top.
Food frozen in the fresh food
compartment
The temperature control setting of the compartment may be set
to the cooler setting for a long time.
Check if the normal surrounding temperature is below 5°C.
Foodstuffs may be packed too tightly.
Whether foods containing water is put in inside the glass partition.
Water leaks from the fresh
food compartment
Check if there is any leakage from objects stored in it.
Noises
Check if the refrigerator is installed firmly.
Check if there is any objects nearby to collide with it.
Compressor does not stop
working automatically
Food may be stored too much at one time.
Doors may be opened too frequently or too long.
The temperature control setting & knob compartment may be set
to the cooler setting.
It is normal that refrigerator operates for longer time in summer
when the ambient temperature is higher.
Do not put foods until they are cooled.
Whether the surrounding areas of the refrigerator doors are
closed tightly.
Air duct outlets are blocked by foods.
Odour
Odorous foods should closely wrapped.
Whether foods are rotten.
Whether the interior shall be cleaned.
The refrigerator door cannot
be properly closed
The refrigerator door is stuck by food packages.
Too much food.
Tilt refrigerator.
In case the above failure appear, please check the refrigerator as per the reasons stated
above. If any abnormal phenomenon still appears, please call the authorized service center.