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Product Description

All FEX-311F and 312F products feature the same FEX-300F chassis with one (1) or two (2)
CAT16 LTE modules pre-installed, as highlighted  below.

Model 

Modem

FEX-311F

FEX-300F chassis with one (1) CAT16 LTE module pre-installed.

FEX-312F

FEX-300F chassis with two (2) CAT16 LTE modules pre-installed.

Notes:

  

• 

CAT16 LTE modules (downlink: maximum 1 Gbps; uplink: maximum 150 Mbps)

• 

FEX-311F and 312F only support MicroSIM (3FF) SIM cards, which are not 
included. You must purchase your own SIM cards.

Product Features

FortiExtender-311F&312F-QuickStart.indd   5

FortiExtender-311F&312F-QuickStart.indd   5

6/1/2021   4:22:40 PM

6/1/2021   4:22:40 PM

Summary of Contents for 111M01A

Page 1: ...QuickStart Guide FortiExtender 311F 312F FortiExtender 311F 312F QuickStart indd 1 FortiExtender 311F 312F QuickStart indd 1 6 1 2021 4 22 39 PM 6 1 2021 4 22 39 PM ...

Page 2: ...et s General Counsel with a purchaser that expressly warrants that the identified product will perform according to certain expressly identified performance metrics and in such event only the specific performance metrics expressly identified in such binding written contract shall be binding on Fortinet For absolute clarity any such warranty will be limited to performance in the same ideal conditio...

Page 3: ...to Tecnico Nuove funzionalita Protezione dalle ultime minacce Debe registrar el producto para recibir Apoyo técnico Nuevas funcionalidades del producto Protección contra ataques 登録のお願い 本日 フォーティネッ ト製品の登録をしてください 登録すると次のメリッ トがあります テクニカルサポート 新機能の追加 新しい脅威への防御 请马上注册 您的飞塔产品 您在注册以后才能得到技术支持 新产品特点信息 最新威胁防护 https support fortinet com Toll free 1 866 648 4638 Phone 1 408 486 7899 Fax 1 408 235 7737 Email regi...

Page 4: ...nas QuickStart Guide Mounting Kit Anchors and Screws Drill Template Sticker Rubber Feet FEX 311F 312F 4 FortiExtender 311F 312F QuickStart indd 4 FortiExtender 311F 312F QuickStart indd 4 6 1 2021 4 22 40 PM 6 1 2021 4 22 40 PM ...

Page 5: ...E module pre installed FEX 312F FEX 300F chassis with two 2 CAT16 LTE modules pre installed Notes CAT16 LTE modules downlink maximum 1 Gbps uplink maximum 150 Mbps FEX 311F and 312F only support MicroSIM 3FF SIM cards which are not included You must purchase your own SIM cards Product Features FortiExtender 311F 312F QuickStart indd 5 FortiExtender 311F 312F QuickStart indd 5 6 1 2021 4 22 40 PM 6...

Page 6: ...2 1 mm plug Console Port Note To access the device from its console port you must set the baud rate to 115200 SFP Port LED Kensington Lock Slot Bluetooth LED Bluetooth Button SIM Card Bay Reset Default Button WAN Port LED FortiExtender 311F 312F QuickStart indd 6 FortiExtender 311F 312F QuickStart indd 6 6 1 2021 4 22 40 PM 6 1 2021 4 22 40 PM ...

Page 7: ...llowed LED Behavior Button Operating Instructions Reset Default Button Press and hold for less than 5 seconds Reset Reboot the device Press and hold for more than 5 seconds Restore the device to its factory default settings Bluetooth Button Press and hold for less than five 5 seconds Ignored Press and hold for more than five 5 seconds Opens a window period of time for Bluetooth configuration and t...

Page 8: ... Extension LEDs apply to both FEX 311F and FEX 312F models LTE Modem 2 RF Connectors FEX 312F only Power LTE Mode Management FortiSASE LAN Extension Main MIMO1 MIMO2 DIVERSITY GNSS LTE Modul 1 LTE Signal Level 1 LTE Signal Level 2 LTE Signal Level 3 LTE Signal Level 4 Main MIMO1 MIMO2 DIVERSITY GNSS FortiExtender 311F 312F QuickStart indd 8 FortiExtender 311F 312F QuickStart indd 8 6 1 2021 4 22 4...

Page 9: ...ension Blue Flashing System is connecting to FortiSASE LAN Extension Blue Rapidly Flashing Error in connecting to FortiSASE LAN Extension OFF System is not connected to FortiSASE LAN Extension Bluetooth Green Bluetooth configuration window is open upon pressing the Bluetooth button It closes in 30 seconds if no configuration occurs Blue Flashing Bluetooth configurartion is in progress Blue Steady ...

Page 10: ...hing The modem is detected but is experiencing some SIM or firmware error OFF The modem is not detected LTE Signal Strength LEDs Green 1 On 25 1 2 On 25 50 1 2 3 On 50 75 1 2 3 4 On 75 Note The above decriptions apply to both Modem 1 and Modem 2 Modem 2 applies to FEX 312F only FortiExtender 311F 312F QuickStart indd 10 FortiExtender 311F 312F QuickStart indd 10 6 1 2021 4 22 40 PM 6 1 2021 4 22 4...

Page 11: ...r outlet using a power adapter Optional Power Connection LAN PoE Internet Warning You must provide adequate grounding to the PoE injector of the FortiExtender unit if required in compliance with your local electrical code or regulations This device complies with IEEE 802 3af at PoE specification Do not use a PoE injector that is not IEEE 802 3af at compliant as it might damage your device 11 Forti...

Page 12: ...nto either SIM socket If installing two SIM cards use SIM1 as the primary socket and SIM2 as the secondary 4 Insert the SIM card s into the SIM socket s making sure that the card is facing down with the cut corner on the right If necessary press the card again to remove it 5 Replace the cover and then attach the antennas FortiExtender 311F 312F QuickStart indd 12 FortiExtender 311F 312F QuickStart...

Page 13: ...ter 2 Set the computer Ethernet port to DHCP mode and connect it to port1 port2 or port3 3 Open your web browser and point to the default FortiExtender web GUI address http 192 168 200 99 4 In both the username and password fields type admin and press the Enter key on your keyboard 5 Go to Networking Interface where you ll see all the system interfaces 6 Select a desired interface set it to static...

Page 14: ...n each corner Install SIM card s 1 Unscrew the SIM card sockets cover on the bottom of the unit 2 Push the screw tab outwards and unlock the cover from one end to remove it 3 Insert your MicroSIM 3FF SIM card s into the SIM socket s 4 Replace the SIM card sockets cover and fasten it onto the unit housing with the screw Wall mounting hole Wall mounting hole FortiExtender 311F 312F QuickStart indd 1...

Page 15: ...r corners on the bottom of the unit 2 Place the unit on the desk or flat surface 3 Secure the unit in place with a Kensington lock 4 Attach the antennas FortiExtender 311F 312F QuickStart indd 15 FortiExtender 311F 312F QuickStart indd 15 6 1 2021 4 22 40 PM 6 1 2021 4 22 40 PM ...

Page 16: ... wall 5 Position the device so that the mounting holes line up with the screws 6 Place the mounting slots over the screws and slide the device down until the screws fit into the slots Tip Use bear claw screws The screw heads of bear claw screws have a built in gap that fits well with the hanging holes You can purchase bear claw screws from a local or online hardware store FortiExtender 311F 312F Q...

Page 17: ...c cover over the LEDs on the front to reveal the long screw holes 5 Insert the long screws through the device from front to back 6 Insert the long screws into the anchors on the wall and tighten 7 Replace the cosmetic cover over the LEDs on the front Refer to the illustrations on the next page FortiExtender 311F 312F QuickStart indd 17 FortiExtender 311F 312F QuickStart indd 17 6 1 2021 4 22 40 PM...

Page 18: ...nnected only to PoE networks without routing to the outside plant Attention Ce matériel doit être utilisé dans un Environnement Réseau 0 par IECTR 62101 Ce produit est uniquement connecté aux réseaux PoE sans installation externe de routage This product is intended to be supplied by a Listed Direct Plug In Power Unit marked LPS or Class 2 and rated 12 Vdc 2 A or by 54 Vdc from PoE source Le produi...

Page 19: ...novation Science and Economic Development Canada s licence exempt RSS s Operation is subject to the following two conditions 1 This device may not cause interference 2 This device must accept any interference including interference that may cause undesired operation of the device L émetteur récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d Innovation Sciences et D...

Page 20: ... implemented the EU Directives and or spectrum regulation Any Fortinet products not obtained directly from Fortinet or Fortinet s authorized partners may not comply with EU Directives and Fortinet makes no assurances for such products Български Този продукт е в съответствие с Директива 2014 53 ЕС Česky Tento produkt je v souladu se směrnicí 2014 53 EU Dansk Dette produkt er i overensstemmelse med ...

Page 21: ...rmation on the frequency bands used and the maximum RF transmit power of the product for sale in the EU Standard Frequency Range Maximum Transmit Power Bluetooth 2402 MHz 2480 MHz 10 dBm EIRP WCDMA Band 1 1920 MHz 1980 MHz Uplink 2110 MHz 2170 MHz Downlink Band 3 1710 MHz 1785 MHz Uplink 1805 MHz 1880 MHz Downlink Band 8 880 MHz 915 MHz Uplink 925 MHz 960 MHz Downlink 25 5 dBm Conducted LTE Band 1...

Page 22: ...n a per single blade solely for one blade and not for multiple blades that may be installed in a chassis per single CPU or per single database basis as applicable The Software is in use on any Fortinet appliances when it is loaded into temporary memory i e RAM You agree that except for the limited specific license rights granted in this section 1 you receive no license rights to the Software 2 Lim...

Page 23: ...s properly installed on approved Hardware and operated as contemplated in its documentation Fortinet s sole obligation shall be to repair or of fer replacement Software for the non conforming Software with software that substantially conforms to Fortinet s functional specifications This obligation is exclusive of transport fees labor de installation installation reconfiguration or return shipment ...

Page 24: ...ly by the terms of this Agreement and shall be prohibited except to the extent expressly permitted by the terms of this Agreement and its successors 12 Tax Liability You agree to be responsible for payment of any sales or use taxes imposed at any time on this transaction 13 General Provisions Except as specifically permitted and required in section 5 Transfer above you agree not to assign this Agr...

Page 25: ...out warranty of any kind either expressed or implied In no event will the copyright holder for the open source software be liable to you for damages including any special incidental or consequential damages arising out of the use or inability to use the software modules even if such holder has been advised of the possibility of such damages A full copy of this license including additional open sou...

Page 26: ...e of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections1 and 2 above on a medium customarily used for sof...

Page 27: ... applies to any software library or other program which contains a notice placed by the copyright holder or other authorized party saying it may be distributed under the terms of this Lesser General Public License also called this License Each licensee is addressed as you A library means a collection of software functions and or data prepared so as to be conveniently linked with application progra...

Page 28: ...nder Sections 1 and 2 above and if the work is an executable linked with the Library with the complete machine readable work that uses the Library as object code and or source code so that the user can modify the Library and then relink to produce a modified executable containing the modified Library It is understood that the user who changes the contents of definitions files in the Library will n...

Page 29: ...of the rest of this License 12 If the distribution and or use of the Library is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Library under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permit ted only in or among countries not thus excluded In suc...

Page 30: ...ions availability schedules and location of training programs in your area http www fortinet com training Technical Discussion Forums Communicate with other customers and Fortinet partners about Fortinet products services and configuration issues https support fortinet com forum FortiGuard Threat Research and Response Up to date information on vulnerabilities and threats includes a virus scanner I...

Page 31: ...ce complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits ...

Page 32: ...onctionnement This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator your body Cet équipement est conforme aux limites d exposition aux rayonnements ISED établies pour un environnement non contrôlé Cet équipement doit être installé et utilisé avec un minimu...

Page 33: ... declaration is only valid for Fortinet products including combinations of software firmware and hardware provided by Fortinet or Fortinet s authorized partners to the end customer directly for use within the EU or countries that have implemented the EU Directives and or spectrum regulation Any Fortinet products not obtained directly from Fortinet or Fortinet s authorized partners may not comply w...

Page 34: ...ki Ten produkt jest zgodny z dyrektywą 2014 53 UE Português Este produto está em conformidade com a Diretiva 2014 53 UE Rumunski Acest produs este în conformitate cu Directiva 2014 53 UE Slovensky Tento produkt je v súlade so smernicou 2014 53 EÚ Slovensko Ta izdelek je v skladu z Direktivo 2014 53 EU Suomi Tämä tuote on direktiivin 2014 53 EU mukainen Svenska Denna produkt överensstämmer med dire...

Page 35: ...ency Range Max Transmit Power Bluetooth 2402 2480 MHz 10 EIRP WCDMA Band 1 1920 1980MHz Uplink 2110 2170MHz Downlink Band 3 1710 1785MHz Uplink 1805 1880MHz Downlink Band 8 880 915MHz Uplink 925 960MHz Downlink 25 5dBm Conducted LTE Band 1 1920 1980MHz Uplink 2110 2170MHz Downlink Band 3 1710 1785MHz Uplink 1805 1880MHz Downlink Band 7 2500 2570MHz Uplink 2620 2690MHz Downlink Band 8 880 915MHz Up...

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