Forma
Model 700 Series ______________________________________________Service
iv
Do You Need Information or Assistance on Forma
Products?
do, please contact us 8:00 a.m. to 7:00 p.m. (Eastern Time) at:
1-740-373-4763
Direct
1-888-213-1790
Toll Free, U.S. and Canada
1-740-373-4189
FAX
http://www.forma.com
Internet Worldwide Web Home Page
Service E-Mail Address
If you
Our staff can provide information on pricing and give you quotations. We
can take your order and provide delivery information on major equipment items or make
arrangements to have your local sales representative contact you. Our products are listed on the
Internet and we can be contacted through our Internet home page.
Our
staff can supply technical information about proper setup,
operation or troubleshooting of your equipment. We can fill your needs for spare or replacement
parts or provide you with on-site service. We can also provide you with a quotation on our
Extended Warranty for your Forma products.
Whatever Forma products you need or use, we will be happy to discuss your
applications. If you are experiencing technical problems, working together, we will help you
locate the problem and, chances are, correct it yourself...over the telephone without a service
call.
When more extensive service is necessary, we will assist you with direct factory trained
technicians or a qualified service organization for on-the-spot repair. If your service need is
covered by the warranty, we will arrange for the unit to be repaired at our expense and to your
satisfaction.
Regardless of your needs, our professional telephone technicians are available to assist
you Monday through Friday from 8:00 a.m. to 7:00 p.m. Eastern Time. Please contact us by
telephone or fax. If you wish to write, our mailing address is:
ThermoQuest
Forma Scientific Division
Millcreek Road, PO Box 649
Marietta, OH 45750
International customers please contact your local ThermoQuest, Forma Scientific
Division distributor.
Sales Support
Service Support
