14
ENG
TROUBLESHOOTING
If your appliance develops a fault, please check the following table before making a call to your retailer.
FAULT
PROBABLE CAUSE
ACTION
The appliance is not working
The unit is not switch on
Check the unit is plugged in correctly
and switched on
Plug and lead are damaged
Call your agent or qualified technician
Fuse in the plug has blown
Replace the fuse
Power supply
Check power supply
Internal wiring fault
Call your agent or qualified technician
The appliance turns on, but the
temperature is too high/low
Too much ice on the evaporator
Defrost the appliance
Condenser blocked with dust
Call your agent or qualified technician
Doors are not shut properly
Check doors are shut and seals are not
damaged
Appliance is located near a heat source
or air flow to the condenser is being
interrupted
Move the refrigerator to a more
suitable location
Ambient temperature is too high
Increase ventilation or move appliance
to a cooler position
Unsuitable foodstuffs are being stored
in the appliance
Remove any excessive hot foodstuffs
or blockages to the fan
Appliance is overloaded
Reduce the amount of food stored in
the appliance
The appliance is leaking water
The appliance is not properly levelled
Adjust the screw feet to level the
appliance(If applicable)
The discharge outside is blocked
Clear the discharge outlet
Movement of water to the drain is
obstructed
Clear the floor of the appliance (if
applicable)
The water container is damaged
Call your agent or qualified technician
The drip tray is over flowing
Empty the drip tray(if applicable)
The appliance is unusually loud
Loose nut/screw
Check and tighten all nuts and screws
The appliance has not been installed in
a level or stable position
Check installation position and change
if necessary
