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ARCHED GARDEN ARBOR
www.ForeverRedwood.com
Because we are a forestry company, we can offer 5 exceptional wood grades to choose from our carefully
managed forests with warranties of up to 30 years against decay in any weather.
V.
WARRANTY
Wood decay is warrantied up to 30 years depending on the wood grade. No other outdoor furniture
manufacturer has warranties like this. The key is the excellent quality of our wood and the extra-thick
timber designs of all our pieces.
Wood Grades and Decay Warranty:
•
Douglas-fir: 10 years
•
Mosaic Eco-Wood: 10 years
•
Redwood: 15 years
•
Mature Redwood: 20 years
•
Old-Growth Redwood: 30 years
Forever Redwood stands behind its products. We are committed to quickly resolving any issues that might
occur. For more information please see our
VI.
SHIPPING
We offer 4 Shipping Options in the U.S.:
•
Rush Shipping (ships in 3 weeks).
•
Priority Shipping (ships in 6 weeks).
•
Standard Shipping (ships in 10 weeks).
•
Free Shipping in the Continental U.S. (ships in 14 weeks).
Notes for Orders requiring drawings or approvals:
All Shade Structure orders (Pergolas, Pavilions, Gazebos and Arbors) require drawings to make sure all
details are agreed upon prior to building and to give our customers the ability to customize their structures
to meet their needs. We also sometimes make custom changes to Swings, Planters, Benches, Tables and
other standard production items per customer requests. If your order has a custom detail or is a shade
structure, you will receive your first drawings via email within 5 business days of receiving your completed
order with a deposit.
We will go back and forth with you as needed to fine tune the design to your liking prior to building it. Once
you sign off on your drawings, your timeline for shipping will begin. Please keep this in mind. If you need
